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Ok so this is gonna sound weird but you need to call at EXACTLY 8:02am (not 8:00, not 8:05) using the SECOND phone number on the website (not the main one). They have some weird call routing system and this specific time on that line has way less traffic. Worked for me after trying EVERYTHING else.
This is some cheat code level stuff 👀
I will literally try anything at this point, thanks for the tip!
This is absolutely infuriating but you're not alone. I'm dealing with something similar - been pending for 8 weeks now and it's driving me crazy. The system is completely broken. From reading all these comments, it sounds like there are a few options that actually work: 1) Contact your state assembly person/senator (they apparently have direct contacts at DOL), 2) Try that claimyr service that multiple people here vouched for, or 3) Keep trying the phone at exactly 8:02am like someone mentioned. I'm going to try contacting my state rep first since that's free, then maybe the claimyr thing if that doesn't work. Hang in there - sounds like once you actually reach a human they can fix these issues pretty quickly. The hard part is just getting through to someone!
Thanks for summarizing all the options! I'm in a similar boat - 6 weeks pending and getting desperate. Going to try the state rep route first too since it's free and multiple people said it worked. If that doesn't pan out in a few days I might have to bite the bullet and try that claimyr service since so many people here seem to have success with it. This whole situation is just insane - we shouldn't have to jump through all these hoops just to access our own benefits!
I remember when I was on unemployment back in 2019, I had to document every job I applied for and why I didn't take certain positions. The whole process was so stressful but at least now with the online system it's easier to track everything. Just make sure you're honest about your job search efforts!
Based on my experience, the 80% rule mentioned earlier is generally accurate for the first 13 weeks of benefits. After that, NYS Department of Labor becomes more flexible with what they consider "suitable work." I'd recommend documenting everything - save job postings, note why you declined offers, and keep records of salary ranges you're seeing. Also, "suitable work" considers factors beyond just salary - commute distance, work schedule, and whether it matches your skills/experience. If you're unsure about a specific job offer, it's better to call and ask rather than guess wrong and risk your benefits.
Thanks everyone. I think I'll apply based on the restaurant job and see what happens. At least now I know how to report the DoorDash earnings properly if my claim gets approved.
Good luck with your application! Just wanted to add - when you report your DoorDash earnings, make sure to keep detailed records of your daily/weekly income since gig work can be so variable. NYS Department of Labor will want accurate numbers, and having good documentation will help if there are any questions later. Also remember that you need to be actively seeking traditional employment while collecting benefits, so keep applying for regular jobs too. The combination of partial benefits plus some DoorDash income might actually work out better than just doing gig work alone right now.
This is really solid advice! I didn't even think about keeping detailed records of the DoorDash income - that's going to be super important. One question though - when you say "actively seeking traditional employment," does that mean I need to apply to a certain number of jobs each week? I want to make sure I'm following all the requirements properly so I don't mess up my claim.
Good luck with everything! Losing a federal job is really stressful. At least you know you have unemployment benefits to fall back on while you look for something new.
Just wanted to add that when you file your claim, make sure you have your most recent SF-50 (Personnel Action form) handy - NYS Department of Labor will likely ask for it during the application process. Also, if you're planning to apply for other federal positions, you can still collect unemployment benefits while job searching, just make sure to report any interview travel reimbursements or temporary work. The waiting period is the same as regular unemployment (one week), so don't panic if you don't see payments right away. Hope this helps and sorry to hear about your position being eliminated!
This is really helpful information about the SF-50 form - I hadn't thought about needing that document ready. Quick question though - do you know if there are any restrictions on the types of federal positions that qualify for UCFE? I'm wondering if certain classifications or pay grades might be excluded from unemployment benefits.
Ava Thompson
Also make sure to keep detailed payroll records from day one! NYS Department of Labor will require quarterly wage reports that include each employee's name, social security number, and total wages paid. I learned this the hard way when I had to scramble to organize my records for my first quarterly filing. Setting up a good payroll system early will save you headaches later when you need to file your UI-3 quarterly reports.
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Zoe Stavros
•This is really helpful advice about keeping detailed payroll records! As someone just getting started, what payroll system would you recommend for a small construction company? I want to make sure I'm tracking everything correctly from the beginning so I don't run into issues when it's time to file those quarterly reports.
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Anastasia Romanov
For a small construction company, I'd recommend QuickBooks Payroll or Paychex Flex - both handle NYS requirements well and can automatically generate the reports you'll need for unemployment insurance filings. QuickBooks integrates nicely if you're already using their accounting software. Just make sure whatever system you choose can track prevailing wage rates if you plan to do any public works projects in NYC - that's a whole other compliance requirement for construction companies. The key is picking something that can grow with your business and handle both regular payroll and the specific reporting NYS Department of Labor requires.
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Lukas Fitzgerald
•That's great advice about QuickBooks and Paychex! I'm actually in a similar situation starting my own small business and was wondering about the prevailing wage requirements you mentioned. Do you know if there's a certain project size threshold that triggers prevailing wage compliance, or does it apply to all public works projects regardless of size? I want to make sure I understand all the requirements before I start bidding on any government contracts.
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