Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
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Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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The quarterly reporting is the real pain honestly. You have to file even if you had zero wages that quarter. NYS Department of Labor will send you notices but don't rely on getting them - set your own calendar reminders for the due dates or you'll get hit with penalties.
One thing to keep in mind is that the UI tax rate can actually decrease over time if you have low turnover. New employers start at the standard rate, but after a few years of experience, your rate gets adjusted based on your "experience rating" - basically how many former employees filed for unemployment benefits. So if you're good at retaining employees, your costs can go down significantly. Also, make sure you understand the difference between employees and independent contractors for UI purposes - misclassifying can get you in trouble with NYS Department of Labor audits.
That's really helpful about the experience rating! I hadn't considered how employee retention could impact the UI rate long-term. Just to clarify - when you say "misclassifying" workers, what are the main red flags NYS Department of Labor looks for during audits? I want to make sure I classify my consultants correctly from the start to avoid any issues down the road.
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**FINAL UPDATE:** Finally got through after 47 minutes total. For anyone else stuck in this situation, I found that staying completely silent during the automated system rather than responding actually got me to a human faster. The rep I spoke with was actually really helpful once I finally reached them - they fixed an issue with my claim that had been pending for weeks. Just wish the process wasn't so painful!
Great tip about staying silent through the prompts! The system is designed to route the most complex cases to agents, so sometimes not fitting into their automated categories gets you human help faster. Glad you got your issue resolved.
I'm dealing with this same nightmare right now! Been calling for 3 days straight and either get disconnected after an hour+ wait or the system just hangs up on me. It's honestly shocking how broken this system is - like they're actively trying to prevent people from getting the help they need. Has anyone tried reaching out to their local representatives about these wait times? I'm wondering if there's any political pressure we can apply to get more staff hired or better systems implemented.
I actually contacted my state senator's office about this exact issue last month! Their constituent services team said they've been getting tons of complaints about NYSDOL wait times and staffing issues. They told me they can sometimes help escalate urgent cases directly to the department, which might be worth trying if you're dealing with something time-sensitive like missed payments or claim holds. At the very least, the more people who complain to their reps, the more pressure there is to actually fix this broken system.
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That's great news! Glad to hear they processed it without you having to call. For anyone else reading this in the future: results vary widely depending on DOL workload. Some people get their backpay quickly like the original poster, while others may need to follow up by phone if it takes longer than a week.
Congratulations on getting your backpay! This is such a helpful update for the community. Your timeline of 6 days is really encouraging - it shows that sometimes the system does work efficiently when you upload everything correctly. I've seen so many people in similar situations stress about whether they'll ever see those missed payments, so your success story will definitely give others hope. Thanks for taking the time to update us!
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Keep hanging in there! I know the wait is terrible but appeals do get resolved eventually. Make sure you have all your termination paperwork ready and any emails or documentation about the layoff. The more evidence you have that it wasn't a voluntary quit, the stronger your case will be.
I'm in a similar situation - filed my appeal in late September after being wrongfully denied (they claimed I was fired for misconduct when I was actually laid off due to budget cuts). It's now been about 10 weeks with no hearing date yet. The stress of waiting with no income is overwhelming. One thing that helped me was calling my local assembly member's office - they have constituent services that can sometimes help get status updates or expedite cases. Also make sure you're documenting everything and keeping copies of all your correspondence. The system is definitely overwhelmed right now but don't give up!
That's a great suggestion about contacting your assembly member's office! I hadn't thought of that approach. Which office did you reach out to, and were they actually able to help speed things up or just get you information? I'm willing to try anything at this point since it's been over 2 months with no movement on my case.
Miguel Castro
My situation was different but sorta related - I had TWO part-time jobs and lost one completely. Got partial unemployment for that. Had to report the income from the job I still had every week. One thing to remember is they ask about work days from Monday-Sunday, not your employer's workweek. Messed me up at first.
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Dmitry Petrov
On the technical side, make sure you answer "YES" to the question "Did you work less than 4 days and earn less than $594?" during your weekly certification if that applies to you. Answer "YES" to "Have you returned to work?" since you're still employed. Then accurately report number of days worked and gross earnings before deductions. It's straightforward once you understand the system.
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StormChaser
•is it gross or net pay tho? i always get confused about which one to report
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Kiara Fisherman
•@StormChaser It's GROSS pay - that's your earnings before any taxes, insurance, or other deductions are taken out. So if you made $200 before taxes but only took home $150 after deductions, you report the $200. This is super important to get right!
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