


Ask the community...
I'm dealing with this exact same situation right now! Got a Wisely card two days ago that I never requested and was really suspicious about it. After reading through everyone's experiences here, it sounds like this is a widespread issue from that March system glitch. I'm still nervous about activating it though - has anyone had any problems with the card once they started using it? Like weird charges or anything sketchy? I know it's supposedly legit but I'm always paranoid about financial stuff like this. Also, for those who got their direct deposit fixed afterward, how long did it take for the next payment to go back to your regular bank account?
I totally understand your concerns - I was super paranoid about it too! I've been using mine for about 2 weeks now and haven't had any weird charges or issues. The card works just like a regular debit card and I can see all transactions in their app. As for getting direct deposit back, it took about one full payment cycle - so roughly 2 weeks after I talked to the agent. My next payment went back to my regular bank account like normal. If you're still worried, you could always transfer the money off the card right after you activate it and get your funds, then not use it again once your direct deposit is working. That's what a few people I know did just to be extra safe.
I just wanted to chime in as someone who went through this exact same situation about a month ago. I was also really skeptical when the Wisely card showed up out of nowhere, especially since my direct deposit had been working perfectly for weeks. After reading through this thread, it's clear that a lot of us were affected by that March system issue. I ended up calling NYSDOL (took forever to get through) and they confirmed it was legit - apparently my bank rejected a deposit due to some technical glitch on their end. The agent told me this happened to thousands of people around the same time. I activated the card, used it to get my missing payment, and they fixed my direct deposit for future payments. No issues with the card itself - it worked just like any other debit card. Just wanted to add another voice confirming this is a real thing that happened to a lot of people!
The whole system is so slow its ridiculous!! I waited FIVE WEEKS for my first payment last year because they said they needed to verify my employment history but never told me what documents to send. Finally got through to someone who said it was all a computer glitch. Meanwhile bills dont wait for the state to get their act together!
How much does something like that cost? I'm already stressed about money and don't want to pay for something if I can avoid it.
It's worth checking out their site for the details, but honestly when you're waiting weeks for thousands of dollars in benefits, getting through quickly to resolve issues is pretty valuable. The peace of mind alone was worth it for me.
Just went through this in December - filed on a Tuesday and got my first payment the following Friday, so about 10 days total. I think they've gotten faster since the pandemic backlog cleared up. Just make sure you're doing everything online through my.ny.gov and not trying to call unless you absolutely have to.
That's really encouraging to hear! Did you have direct deposit set up from the beginning, or did you have to wait for a debit card? I'm trying to figure out if I should expect the money on a card or in my bank account.
If ur claim has any issues at all ur gonna need to talk to someone. Best bet is using claimyr.com to get through or ur gonna be calling forever. The phone lines are impossible these days fr fr
Hey! I'm in a similar situation - just got my determination letter last week. From what I've read on the DOL website, first payments usually take 2-3 weeks after you get the letter, assuming there are no issues with your claim. Make sure you keep certifying every week even if you haven't gotten paid yet - that's super important! Also check your online account regularly for any requests for additional documentation. Good luck! 🤞
Just make sure you understand the difference between being laid off vs taking early retirement. If your company offers you a retirement package and you take it, that's considered voluntary and you won't qualify for unemployment. But if they lay you off without offering retirement, you're good to file a claim.
Also keep in mind that if you do get laid off and file for unemployment, you'll need to have your separation paperwork ready. NYS Department of Labor will want documentation showing it was an involuntary layoff, not a resignation. Save any emails or notices about the layoffs your company sends out - that can help establish the involuntary nature of your separation if there are any questions about your eligibility.
StormChaser
Keep hanging in there! I know the wait is terrible but appeals do get resolved eventually. Make sure you have all your termination paperwork ready and any emails or documentation about the layoff. The more evidence you have that it wasn't a voluntary quit, the stronger your case will be.
0 coins
Finley Garrett
I'm in a similar situation - filed my appeal in late September after being wrongfully denied (they claimed I was fired for misconduct when I was actually laid off due to budget cuts). It's now been about 10 weeks with no hearing date yet. The stress of waiting with no income is overwhelming. One thing that helped me was calling my local assembly member's office - they have constituent services that can sometimes help get status updates or expedite cases. Also make sure you're documenting everything and keeping copies of all your correspondence. The system is definitely overwhelmed right now but don't give up!
0 coins
Lourdes Fox
•That's a great suggestion about contacting your assembly member's office! I hadn't thought of that approach. Which office did you reach out to, and were they actually able to help speed things up or just get you information? I'm willing to try anything at this point since it's been over 2 months with no movement on my case.
0 coins