


Ask the community...
I went through this same situation last month when my company had layoffs. The most important thing to know is that NYS doesn't have a specific deadline like "you must file within X days," but your benefit week starts from the date you actually file your claim, not from when you became unemployed. So if you file today, your benefits would be calculated starting today, not from yesterday when you were laid off. I learned this the hard way when I waited almost a week thinking I needed to "get my paperwork together first" - ended up losing out on about $300 in benefits. My advice is to file online at ny.gov today even if you don't have every single document ready. You can always provide additional information later if needed.
This is really helpful advice! I'm in a similar boat - just got laid off from my retail job and was procrastinating on filing because the whole process seems overwhelming. But hearing that you lost $300 by waiting just a week really puts it in perspective. Better to file now and figure out the details later than miss out on money I'm entitled to. Thanks for sharing your experience!
I went through this exact same situation about 6 months ago when I got laid off from my warehouse job. The biggest thing I wish someone had told me is that there's actually a one-week waiting period before you can start receiving benefits, so filing immediately is crucial. Even though there's no hard deadline to file, every day you delay pushes back when you'll actually start receiving payments. I filed on a Tuesday and had to wait until the following Tuesday to even be eligible for my first week of benefits. Also, make sure you keep track of all your job search activities from day one because you'll need to report them when you certify for benefits each week. The online system at ny.gov is pretty straightforward once you get started - don't let the intimidation factor stop you from filing today.
I went through something similar last year and it turned out to be a clerical error on their end. The key thing is to NOT panic and definitely don't ignore the notice. Here's what I learned: 1) You have appeal rights - use them! 2) Request a waiver if you qualify (sometimes they'll waive collection if it wasn't your fault and repayment would cause hardship) 3) If you do owe money, they usually offer payment plans. The worst thing you can do is ignore it because then they can garnish wages or tax refunds. Document everything and keep copies of all correspondence. Good luck!
This is really helpful advice! I didn't know about the waiver option - that could be a lifesaver if they determine it wasn't my fault. How do you request a waiver? Is it a separate form or do you mention it in your appeal? Also, when you say "hardship," what kind of documentation did they want to prove that? I'm definitely not ignoring this notice but want to make sure I handle it the right way from the start.
I'm dealing with a similar situation right now and it's so stressful! From what I've researched, the most important thing is to act quickly since you usually only have 30 days to appeal. I'd recommend calling the NYS DOL overpayment unit directly (even though it takes forever to get through) and asking them to explain exactly which weeks they're claiming you weren't eligible and why. Sometimes it's something simple like they didn't receive verification of your job search activities or there was a reporting error. Also, if you can't afford to pay back a large amount, definitely look into requesting a hardship waiver - I've heard they can sometimes forgive the debt if it would cause significant financial hardship and it wasn't due to fraud on your part. Don't let them intimidate you into just accepting it without understanding what happened!
This is such great advice, thank you! I'm definitely going to call the overpayment unit first thing Monday morning to get the specific details about which weeks they're questioning. You're right about not letting them intimidate you - I was starting to panic thinking I'd have to pay back everything immediately. It's reassuring to know there are options like hardship waivers and payment plans if needed. The 30-day deadline is good to know too, I need to make sure I don't miss that window. Has anyone had luck getting through to the overpayment unit at specific times of day, or is it just a matter of persistence?
Just went through this exact same thing last month! Had to register with the Career Center even though I was already working with a job coach through my union's retraining program. It's definitely redundant but they won't budge on this requirement. The good news is registration only took about 20 minutes online and I could immediately see my benefits were processed again within 2 days. Your library job coach program absolutely counts toward your weekly work search activities - just make sure to document those meetings! Don't let this drag on any longer, the sooner you register the sooner your payments will resume.
Thank you for sharing your experience! It's really reassuring to hear from someone who went through the exact same situation. I was getting frustrated thinking this was just bureaucratic nonsense, but knowing it only takes 20 minutes and payments resume quickly makes me feel better about doing it. I'll definitely document all my meetings with my library job coach - she's been amazing so I want to make sure I give her credit for all the help she's providing. Going to register today!
I'm dealing with something similar right now - got laid off from my retail job in January and my benefits just got suspended last week for the same reason. It's so frustrating because I'm already working with a career counselor through my local community college who's been helping me with job applications and interview prep. From reading all these responses it sounds like I definitely need to bite the bullet and register with the Career Center even though it seems pointless. Has anyone found the Career Center resources actually useful, or is it really just a formality? I don't want to waste time on their workshops if my current counselor is already covering everything I need.
From my experience, the Career Center registration is mostly just a formality - you probably won't need to use their actual services since you already have a good counselor at the community college. I registered last year when I was in a similar situation and never attended any of their workshops or used their job search tools. The main thing is just getting registered in their system so your benefits can continue. Your community college counselor sounds like they're doing great work with you already! Just make sure to keep documenting those meetings and application activities for your weekly work search requirements. The registration itself is quick and painless - definitely worth doing to get your payments flowing again.
UGH the whole NYS Department of Labor system is so confusing about timing! They should just let you file 24/7 like every other government system. Why make it complicated with specific hours?? And don't even get me started on how the website crashes every time there's high volume.
totally agree the site is trash especially during busy times
I've been filing my weekly claims every Sunday at 6 AM sharp for the past 6 months and it's become part of my routine. Pro tip: have your login info ready and maybe prepare your answers to the weekly questions the night before so you can get through it quickly. The system is definitely most reliable early in the morning - I've noticed it gets slower and sometimes glitchy later in the day when more people are using it.
That's really smart to prep the night before! I never thought about having my answers ready ahead of time. The weekly questions are pretty much the same every time, right? Like did you work, did you look for work, etc.? I might try your approach next week.
Ethan Clark
Anyone else feel like they're screaming into the void every time they try to contact NYDOL? I swear, it's easier to get ahold of bigfoot than an actual human being there 🙄
0 coins
Mila Walker
•LOL truth. I'm pretty sure their 'contact center' is just a bunch of pigeons pecking at keyboards at this point.
0 coins
Logan Scott
•Hey now, don't insult the pigeons like that. They'd probably be more efficient 😂
0 coins
Aiden O'Connor
Just went through this process myself last month! The waiting is definitely the worst part. A few things that helped me: 1) Set up text/email alerts on your account so you don't miss any updates, 2) Keep a folder with all your employment docs organized and ready, 3) Screenshot everything when you submit - the system can be glitchy and you want proof of what you submitted. Also, don't panic if you don't hear back right away. I know people who got approved after 4 weeks and others who waited 8+ weeks. The inconsistency is frustrating but just keep certifying weekly and checking your account. You got this! 💪
0 coins