Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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hang in there OP. i was in your EXACT situation last year. took 13 weeks (!!!) but i eventually got every penny. the system is awful but don't give up
I'm so sorry you're going through this nightmare. The stress of waiting months without any income while bills pile up is absolutely crushing. I've been reading through all these responses and it seems like the key is getting to an actual human who can look at your specific case. The automated system and general reps just give you the runaround. Have you tried that specific phone number sequence that @Yara Elias shared? Also, the suggestion about contacting your state senator (not just representative) seems to have worked for multiple people here. Document everything like @Miguel Castro suggested - dates, times, names, what they told you. That paper trail becomes crucial if you need to escalate further. Don't lose hope - I know it feels impossible right now but people ARE getting through this broken system and getting their back pay. You've already made it this far, you can push through a little longer. 💪
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It's working now! Just logged in successfully. Must have been fixed in the last hour.
Oh fantastic! I'm going to try right now, thanks for the update!
IT WORKED! Finally got in and certified. Thank you everyone for your help!
Glad to see it's working again! I was having the same issue earlier today and was getting really stressed about missing my certification. For future reference, does anyone know if there's a way to get notifications when the site goes down? It would be helpful to know about outages instead of spending hours thinking it's just my computer acting up.
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Pro tip: if you can't get through on the phone, try reaching out on social media. Sometimes their Twitter team is more responsive than the phone lines. worth a shot! 🤷♂️
This actually worked for me! I tweeted at them and got a DM with a direct number to call. Saved me so much time.
Really? I might have to make a Twitter account just for this lol. Anything to avoid those hold times 😩
Hey Isaac! I just went through this process last month and managed to get my claim backdated about 3 weeks. A few things that really helped me: 1. Call first thing in the morning (like 8 AM sharp) - way better chance of getting through 2. Have your SSN, employment dates, and employer info ready before you dial 3. Be honest about why you delayed filing - they're more understanding than you'd think 4. If they ask for documentation, email it the same day The whole call took about 45 minutes once I got through, and they were able to process the backdating right away. Just be patient with the hold times - it's worth it to get those extra weeks of benefits! Good luck with your call! 🤞
@Aiden Chen This is super helpful, thank you! The 8 AM tip is genius - I ve'been calling randomly throughout the day with no luck. Quick question: did they backdate automatically once you explained the situation, or did you have to specifically ask for it? I want to make sure I phrase my request the right way when I finally get through.
@Aiden Chen This is exactly what I needed to hear! I ve'been putting off calling because I wasn t'sure what to expect. The morning call tip is gold - I work from home so I can definitely try calling right at 8 AM. Did you have to provide any specific reason for the delay, or were they pretty flexible about it? I m'worried they might not approve it since it s'been a full month for me.
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not to be that person but have u tried turning ur computer completely off and back on? sometimes the simplest fix works. also try a different device like ur phone
Yeah I've tried my laptop, desktop, phone, and even my roommate's computer. Same error on all of them 😕
dang then its def on their end. the ny unemployment website is held together with duct tape and prayers
Same exact issue here! I've been locked out since Wednesday and tried everything - different browsers, clearing cache, even used my neighbor's wifi thinking it was my internet. The frustrating part is there's no clear error message telling you what's actually wrong. I'm supposed to certify tomorrow and I'm getting really worried about missing the deadline. Has anyone who got this fixed found out what was actually causing it? Like was it account flags, system maintenance, or just random glitches? I'm debating whether to try that Claimyr service people mentioned or wait it out, but I can't afford to miss another week of benefits with rent coming up.
Miguel Silva
I'm currently going through this same situation right now - 4 months pregnant and just started collecting unemployment after my restaurant job closed down. The application process was honestly pretty straightforward, and being pregnant never came up as an issue with NYS Department of Labor. The weekly certification is just the standard questions about being able to work and looking for jobs. I've been approved for 8 weeks so far without any problems. The job search part is definitely harder though - I'm starting to show and some employers seem hesitant during interviews, but that's their problem, not the state's. Just be honest about your ability to work and keep detailed records of your job applications. You'll be fine!
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Owen Devar
•That's so helpful to hear from someone going through it right now! I'm about 12 weeks along and was really stressed about applying, but hearing these real experiences makes me feel much better. The job search discrimination thing is frustrating but at least I know the unemployment part should work out. Thanks for sharing - it really helps to know I'm not alone in this situation. Hope you find something good soon!
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Zoe Wang
I just wanted to add my experience as someone who collected unemployment while pregnant in NY about 6 months ago. The process was really smooth - I filed online and never had to mention my pregnancy status anywhere in the application. The key thing is just being honest about your ability and availability to work on the weekly certifications. I was able to collect benefits for about 4 months while job searching, and NYS Department of Labor never questioned anything pregnancy-related. The hardest part was definitely dealing with employer bias during interviews once I started showing, but that's a separate issue from getting your benefits approved. Keep good records of your job search activities and you should be all set. Wishing you the best with everything!
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Logan Scott
•Thanks for adding your recent experience! It's really encouraging to hear that the online application process doesn't even ask about pregnancy status. I was wondering if they'd have some kind of medical questionnaire, but it sounds like it's just the standard work eligibility questions. Your point about keeping good job search records is helpful too - I'll make sure to document everything properly. It's frustrating that employer bias is still such an issue, but at least knowing the unemployment benefits part should be straightforward takes some stress off. Really appreciate everyone sharing their experiences here!
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