New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Max Knight

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Thanks everyone for the feedback. I just got off the phone with NYSDOL after using the Claimyr service that someone mentioned (which did work really well btw). The agent confirmed exactly what most of you said - my new benefit amount is lower because I didn't have much work income during the base period they used for calculation. She checked all my reported wages and everything is correct. I guess I'll have to adjust my budget to the new reality of $408/week instead of $540. Hopefully I can find a good job soon and not have to worry about any of this anymore!

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LordCommander

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Glad you got a definitive answer! And yeah, the Claimyr thing saved me hours of frustration too. Good luck with the job search - that's really the only way out of this weird benefit reduction cycle.

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I'm going through the exact same situation right now! Just filed my new claim after my benefit year ended and went from $540 to $385 weekly. It's so frustrating because I was hoping to maintain the same level while I continue job searching. Reading through all these responses helps me understand it's just how the system works, but it definitely makes budgeting harder. Has anyone found any local resources or programs that can help bridge the gap when your benefits drop like this? Food banks, utility assistance, anything like that?

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The NYS Department of Labor system is such a nightmare to deal with. I filed immediately when I got laid off but still had issues for weeks because of some random adjudication hold. They don't tell you what's wrong, they don't return calls, it's absolutely ridiculous. But yeah definitely file right away because delaying it just makes everything worse.

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Just to echo what everyone else is saying - absolutely file today! I was in your exact situation about 6 months ago (warehouse layoff due to "restructuring") and I filed the same day I got the news. The NYS system lets you file online 24/7 at my.ny.gov and it's actually pretty straightforward. Make sure you have your last employer's info handy including their unemployment insurance account number if you have it (might be on your termination paperwork). The worst thing you can do is wait - every day you delay is potentially money lost since your benefit year starts when you file, not when you lost your job. You've got this!

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Mae Bennett

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Thanks everyone for the responses. Sounds like I should expect the payment on Wednesday then. I've learned my lesson about certifying earlier! I appreciate all the help and information.

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Diego Vargas

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You're welcome! This is such a common issue - I made the same mistake when I first started collecting. Setting a Sunday morning reminder has been a lifesaver for me. Hope your payment comes through Wednesday without any other hiccups!

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Freya Nielsen

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I've been there too - it's so frustrating when you realize you missed the cutoff! Just to add to what others have said, I've found that if you certify after 7:30pm on Sunday, your payment usually hits your account early Wednesday morning (like 2-4am). I bank with Chase and it's been pretty consistent. Also, if you're really tight on money and need to know for sure about timing, you can check your payment history in the NYSDOL portal - it usually shows the processing date which helps you predict when it'll actually hit your account. Hang in there!

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That's really helpful info about the early morning timing! I bank with TD Bank so hopefully it'll be similar. I'll definitely check my payment history in the portal too - didn't know that showed processing dates. Thanks for the tip about setting up reminders, I'm going to do that right now so this doesn't happen again!

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Mei Zhang

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I certify on whatever day I remember and my bank always gets the deposit on Friday, no matter what. I think it might depend on your bank too.

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Liam McGuire

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who do you bank with? mine always takes forever with bofa

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Mei Zhang

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I use a credit union, they process ACH stuff faster than big banks usually

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NeonNinja

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Don't stress about it! I've certified on Monday plenty of times and it's really not a big deal. Your payment will just be delayed by a couple days - so instead of getting it Tuesday, expect it Wednesday or Thursday. The NY unemployment system processes certifications in batches, with Sunday being the main batch and later ones getting picked up in subsequent processing cycles. As long as you don't certify after Monday, you won't miss the entire week's payment cycle. Set a phone alarm for Sunday mornings going forward - I learned that trick after missing it a few times myself!

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Mateo Sanchez

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This is super helpful, thanks! I was really worried I'd lose the whole week's payment. Setting that Sunday alarm is such a good idea - definitely doing that this week so I don't forget again 😅

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Dmitri Volkov

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Also remember you need to register with the NYS Department of Labor career center and potentially participate in reemployment services if selected. They might require you to attend workshops or meetings as part of maintaining your benefits.

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Emma Davis

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One thing that's not mentioned yet - if you have gaps in employment like you mentioned, make sure those gaps don't affect your base period calculations. The NYS Department of Labor looks at specific quarters for wage calculations, so even if you had some unemployment periods, you might still qualify if you earned enough in the qualifying quarters. Also, if you don't meet the regular base period requirements, they can sometimes use an alternate base period (the last 4 completed quarters) which might work better for your situation. It's worth applying even if you're unsure - they'll calculate everything for you and let you know if you qualify.

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Paolo Longo

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This is really good advice about the base period calculations! I was worried about my gaps in employment but it sounds like the alternate base period might help. Emma, do you know if there's a way to find out which base period would work better for me before I apply, or do I just have to apply and see what they calculate? I want to make sure I'm applying at the right time to maximize my benefits.

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