New York Unemployment

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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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I just went through this exact process last month! You can definitely reopen your claim since it's only been 6 months. One tip that really helped me - when you log into my.ny.gov, if you don't see the "reopen claim" button right away, try clicking on "View Claim History" first, then the reopen option should appear. Also, have your recent pay stubs ready because they might ask for them to verify your employment dates. The whole process took about 10 days for me from reopening to getting my first payment. Good luck!

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@Connor Murphy Thanks for the tip about clicking View "Claim History first!" I was looking everywhere for that reopen button. Just to clarify - when you say have pay stubs ready, do you mean from the job that just ended or from when I was originally collecting unemployment? I have all my recent pay stubs from the position that got eliminated, but I m'not sure if they need anything else for verification.

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@Theodore Nelson From my experience, they want the pay stubs from the job that just ended - this helps them verify your employment dates and why you re'now unemployed again. I brought my last few pay stubs and my separation notice from HR. They didn t'ask for anything from my original unemployment period since that s'already in their system. Having recent pay stubs also helps if they need to recalculate your benefit amount based on more recent wages, though that usually only happens if it would increase what you get.

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I'm in a similar situation - my job ended 2 weeks ago after 8 months of employment, and I had about 4 months left on my original claim when I started working. Reading through these responses has been super helpful! Just wanted to add that when I called the DOL yesterday (took 3 hours to get through), they confirmed that you should definitely reopen rather than file new if you're within your benefit year. The agent also mentioned that if you worked full-time for more than 10 weeks, they might need to do an earnings review to see if your weekly benefit amount changes, but the process is still faster than starting over. Planning to reopen mine tomorrow - fingers crossed it goes smoothly!

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just a heads up the rules change sometimes so whatever you find online might be outdated... always verify with current NYS Department of Labor guidance

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Also worth mentioning that certain non-profit organizations may have different UI tax requirements - some 501(c)(3) organizations can elect to reimburse the state directly for unemployment benefits paid to their former employees instead of paying regular UI taxes. And clergy members are typically exempt from UI coverage unless they specifically elect coverage. The NYS Department of Labor publication "Employer's Guide to Unemployment Insurance" has all these details, though like someone mentioned, make sure you're looking at the most current version since rules do change.

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Thanks for mentioning the non-profit exemption! I didn't know about that option. Do you know if there's a minimum size requirement for non-profits to qualify for the reimbursement method instead of regular UI taxes? And is there a deadline to make that election with NYS Department of Labor?

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@e25bcdc944e7 That's really helpful info about non-profits! I'm actually running a small charitable organization and had no idea about the reimbursement option. Do you happen to know if there are any advantages or disadvantages to choosing reimbursement over regular UI tax payments? I'm wondering if it ends up being more or less expensive in the long run, especially for smaller non-profits that don't have many former employees filing claims.

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I'm dealing with this same EXACT situation right now!!! My payment was released Monday and still nothing in my account today (Thursday). Called NYSDOL and they said everything looks fine on their end and to just wait. So frustrating when the bills are piling up. Let me know when yours finally hits so I can get some hope lol

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Will do! This waiting game is the worst part of the whole unemployment process.

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Hey there! I've been through this exact same situation with Varo and NY unemployment. From my experience, it usually takes 1-3 business days after the "released" status shows up. Since you mentioned it was released on the 15th (Tuesday), I'd expect to see it by today or tomorrow at the latest. The fact that this is your first payment (including backpay) might add an extra day or two to the process - the system sometimes takes longer to set up that initial direct deposit connection. I know the waiting is absolutely brutal when you've got bills breathing down your neck. If it doesn't show up by tomorrow, definitely give them a call just to make sure there are no issues with your banking info. But try not to stress too much - once it says "released" the money is definitely coming your way! Hang in there 💪

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This is really helpful, thank you! It's good to know that first payments can take a bit longer. I've been checking my account obsessively but I'll try to be more patient. Really appreciate the reassurance that once it says "released" the money is definitely on its way.

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I'm going through the exact same thing right now! Filed about 6 weeks ago, sent everything back immediately, and my adjudication closed last week but I'm still stuck on pending. It's been so stressful not knowing what's happening or when I might actually see any money. Reading through everyone's experiences here is honestly such a relief - sounds like this waiting period after adjudication closes is totally normal and most people eventually get their backpay once the system catches up. I've been doing my weekly certifications religiously and checking that payment history tab way too much (probably like 5 times a day lol). Based on what everyone's sharing, it seems like anywhere from a few days to 3 weeks is pretty typical for payments to start processing after adjudication closes. Definitely going to look into that claimyr service if I don't see any movement in the next week - $20 seems totally worth it for some actual answers instead of just wondering what's going on. Thanks so much @Miguel Castro for posting this and thanks to everyone sharing their timelines and advice! It really helps to know we're all going through this together. Fingers crossed we all see some positive updates soon! 🤞

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@Hannah White I m'literally going through the exact same timeline as you! Filed 6 weeks ago and my adjudication just closed a few days ago but still stuck on pending. It s'driving me absolutely crazy not knowing when payments will start but everyone s'experiences here are giving me so much hope. Sounds like we just need to hang tight for another week or two based on what people are sharing. I ve'been checking that payment tab obsessively too - glad I m'not the only one lol. That claimyr service definitely seems worth trying if we re'still stuck much longer. Hopefully we both get some good news soon! The waiting game is brutal but at least we know this is normal 🙏

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Been in this exact situation for the past 2 weeks! My adjudication closed but I'm still showing pending status. I called the DOL office in Albany directly (found their local number online) and surprisingly got through after only 30 minutes on hold. The rep told me that once adjudication closes, it typically takes 7-21 business days for payments to process depending on their current backlog. She also mentioned that as long as you keep certifying weekly, you'll get all your backpay retroactively once it goes through. The key is just being patient - the system is slow but it does work eventually. Keep your head up everyone! 💪

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UPDATE: I completed the ID.me verification using my current email and it worked fine! The system asked me to verify my phone number, upload my driver's license, and do a video selfie. The whole process took about 15 minutes. Now I'm waiting to see if/when my unemployment payments will start coming through. Thank you everyone for your help!

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Great to hear! Remember to check your NYSDOL account in 24-48 hours for that confirmation/linking step some people mentioned. That's often the final step to get your payments flowing again.

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Congrats on getting through the ID.me verification! Just a heads up - keep an eye on your NYSDOL account over the next few days. Sometimes there can be a delay between ID.me completing and your unemployment account actually updating to show you're verified. If you don't see any changes in your payment status within a week, definitely call or use one of those callback services people mentioned. The 3-week wait you've already had is way too long, so hopefully this gets things moving for you quickly!

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Thanks for the advice! I'll definitely keep checking my account daily. It's reassuring to know that others have gone through this process successfully. After waiting 3 weeks already, I'm really hoping this finally gets my payments released. Will definitely reach out for help if I don't see progress within the week.

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