New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Hassan Khoury

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The whole system is rigged against workers anyway. Companies know exactly how to fire people 'for cause' to avoid paying higher unemployment taxes. Meanwhile we're stuck trying to figure out these impossible rules just to get benefits we already paid into

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I hear you but the rules exist for a reason. If everyone who quit could get unemployment the system would be broke even faster than it already is

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I went through something similar a few months ago. The key thing I learned is that NYS Department of Labor looks at whether you had a "compelling reason" to quit. Toxic behavior from supervisors can qualify, but you really need solid documentation. I kept a detailed log with dates, times, and what happened each incident. Also saved any written communications that showed the problematic behavior. When I applied, I wrote a clear timeline in my application explaining how I tried to address the issues internally first. It took a while to get approved but they eventually ruled in my favor. The documentation made all the difference - don't just rely on your word against theirs.

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Jacob Lee

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This is really helpful advice! I'm curious about the timeline part - how detailed should I be when documenting incidents? Like should I include minor things or just focus on the really bad stuff? And did you have to provide witness statements or was your own documentation enough?

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@d3b9a2f53a4b This is exactly the kind of detailed advice I was looking for! How long did the whole process take from when you quit to when you actually started receiving benefits? I'm trying to figure out if I can afford to wait that long or if I need to stick it out at my current job a bit longer while I save up more money. Also, when you say you tried to address issues internally first, did you go through HR or just document that you spoke to your supervisor about the problems?

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Lucas Turner

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@Sofia Morales - since you mentioned your job ended last month and you've earned more wages since October, you should definitely be able to file a new claim right away. The monetary requirements are based on your earnings in the "base period" (usually the first four of the last five completed calendar quarters), so your additional work since the denial could make you eligible now. Just make sure to gather all your recent pay documentation before applying online. Good luck!

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This is really helpful info about the base period! I didn't realize they look at specific quarters like that. So if I worked more hours between October and when my job ended last month, those wages should count toward meeting the monetary requirements now. Thanks for breaking it down so clearly!

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Nia Williams

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Just want to add that when you file your new claim, make sure to be very clear about the dates you worked and your reasons for separation from your most recent job. Since you mentioned your job ended last month, they'll want to know if you were laid off, quit, or terminated - this affects eligibility. Also, don't mention your previous denied claim unless they specifically ask about it. Treat this as a completely fresh application based on your current circumstances. The system will automatically check if you meet the monetary requirements based on your updated work history.

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This is excellent advice about being clear on separation reasons! I'm in a similar situation and was wondering - if you were laid off from your most recent job, does that automatically make you eligible even if your previous claim was denied for monetary reasons? Or do you still need to meet those wage requirements regardless of the separation reason?

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I went through this exact situation last year and it's really frustrating. Your unused days do disappear when you hit your BYE date - there's no way around it. The key thing is to file your new claim immediately when your BYE date hits, even if you're not sure you'll qualify. For your part-time work, you'll need to calculate if you earned at least 10x your weekly benefit amount during your entire benefit year (not just those 6 weeks). So with a $504 weekly benefit, you'd need $5,040 total. Also make sure that work was in "covered employment" - regular W-2 employment usually counts, but 1099/contractor work typically doesn't. Even if you don't think you qualify, still file the new claim and keep certifying weekly during the processing period. The worst they can say is no, but at least you'll have tried everything. And if by chance you do qualify, you'll get backpaid for those weeks you certified. The system definitely isn't perfect, but those are your best options. Good luck with your job search!

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Chloe Harris

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This is really helpful, thank you! I'm going to calculate my exact earnings from those 6 weeks to see if I hit the $5,040 threshold. It was regular W-2 employment so that should count. Even if it's close, I'll definitely file the new claim right when my BYE hits and keep certifying like you suggested. Better to try and get denied than not try at all. Really appreciate everyone sharing their experiences - makes this whole confusing process a bit less scary!

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I'm dealing with this same situation right now and it's really stressful! My BYE date is coming up in about 3 weeks and I have around 45 days left. From everything I've read here and researched, it sounds like those days will just disappear no matter what. One thing I wanted to add - I called the NY DOL line using that Claimyr service someone mentioned and actually got through to speak with an agent. They confirmed that unused benefit days don't carry over past your BYE date, but they also told me about something called "transitional jobs" programs that some counties offer for people who are having trouble finding work. Might be worth looking into if you're in a participating county. Also, make sure when you do file your new claim that you report ALL wages earned during your benefit year - even small amounts from gig work or temporary jobs. Sometimes people are surprised to find they actually do qualify when they thought they wouldn't. The agent told me the system looks at your total earnings across the entire benefit year, not just recent work. Hang in there - the job market is tough right now but things will turn around!

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Rhett Bowman

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That's really good information about the transitional jobs programs! I hadn't heard about those before. Do you know if there's a specific website or number to call to find out which counties participate? I'm willing to look into any option at this point. And you're absolutely right about reporting all wages - I'll make sure to include everything when I file my new claim, even the small amounts. Thanks for sharing what the agent told you, it gives me a bit more hope that there might be some options I haven't considered yet.

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Ruby Knight

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LISTEN UP PPL - PayPal works but u gotta do it right: 1. Use a VERIFIED PayPal account 2. Double check routing/account #s 3. Wait 1-2 certification periods before the change takes effect 4. Keep old account open until new deposits start 5. Check ur email for PayPal notifications Been using it for a year, zero probs. Just follow the steps and ur good 💯

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Tony Brooks

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this is super helpful thank u!!

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wish id known this earlier lol struck out 3 times trying to set mine up

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Romeo Barrett

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I've been using PayPal for my NY unemployment for about 4 months now and it's been solid. The key thing is making sure your PayPal account is fully verified with your SSN and everything. I had one hiccup in the beginning where a payment got delayed because I hadn't confirmed my phone number, but once that was sorted it's been smooth sailing. Takes 2-3 days just like a regular bank transfer. Way more convenient than dealing with traditional banks if you don't have one nearby.

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Thanks for sharing your experience! Quick question - when you say "fully verified with your SSN", did you have to upload documents or was it just entering the info online? I'm trying to get mine set up and want to make sure I do it right the first time.

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Ethan Brown

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@Romeo Barrett You just need to enter your SSN online through PayPal s'verification process. They might ask for additional docs like bank statement or ID if there s'any issues, but usually just the SSN entry is enough. Make sure your name on PayPal matches exactly what s'on file with DOL too - that s'important!

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I'm at 12 weeks post-hearing and just got my decision today - APPROVED with full backpay! I can't believe it took this long but I wanted to share my experience to give hope to everyone still waiting. Like everyone else here, my judge told me "2-3 weeks" which is apparently just a scripted response at this point. The wait was absolutely brutal - I had to sell my car just to pay rent and survive. What really helped me was finding this thread around week 6 and realizing I wasn't alone in this nightmare. Reading success stories from @Theodore Nelson and @Kelsey Hawkins kept me from completely losing hope. My key takeaways: prepare for 10+ weeks minimum (the 2-3 week thing is total BS), never stop certifying weekly even when you feel like giving up, and check your online account obsessively because that's where you'll see it first. I know 12 weeks sounds terrifying but the backpay was substantial - I got every single week I certified for. To everyone still waiting: this system is completely broken but decisions ARE still coming through eventually. Hang in there and don't give up!

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Ravi Gupta

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Congratulations Dylan! 12 weeks is absolutely insane but I'm so glad you finally got approved with full backpay. As someone who's just starting this process (only 2 weeks post-hearing), reading your experience along with @Theodore Nelson and @Kelsey Hawkins really helps set realistic expectations, even though 10+ weeks sounds terrifying. It s incredible'that you had to sell your car just to survive - this system is so broken that it s literally'forcing people into financial ruin while they drag out decisions that should take weeks, not months. Thank you for sharing your timeline and advice about never stopping the weekly certifications. Stories like yours are what give the rest of us hope that we ll eventually'get through this nightmare too!

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Rachel Tao

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I'm at 3 weeks post-hearing and honestly feeling pretty overwhelmed after reading through all these experiences. My judge also gave me the "2-3 weeks" timeline that apparently means absolutely nothing. Based on what everyone's sharing here, I need to mentally prepare for potentially 2-3 MONTHS instead of weeks, which is terrifying from a financial perspective. I've been certifying weekly like everyone recommends, but the uncertainty is killing me. It's somewhat comforting to know I'm not alone in this broken system, but also scary to see how long some people have had to wait. Thank you to everyone who shared their timelines and success stories - @Theodore Nelson, @Kelsey Hawkins, and @Dylan Mitchell especially. Even though the wait times are brutal, seeing that people do eventually get approved with full backpay gives me hope to keep going. Going to follow everyone's advice about checking my online account daily and definitely not wasting time calling the main DOL number.

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