New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

THE SYSTEM IS SO UNFAIR!! I got denied for missing work when I had COVID symptoms and my employer told me not to come in but then fired me anyway. NYS Department of Labor sided with the employer of course. These adjudicators don't care about workers at all.

0 coins

That sounds like you might have had grounds for a successful appeal if you had documentation of the employer's instructions and your symptoms. Misconduct determinations can be overturned with proper evidence.

0 coins

I work for a local advocacy organization and we see cases like this regularly. The key thing to understand is that NYS DOL distinguishes between "misconduct" and circumstances beyond your control. Missing work due to mental health crises, family emergencies, or other compelling personal circumstances may not be considered disqualifying misconduct if you can document the situation. When you file your claim, be completely honest about what happened and why. If you have any medical records, therapy notes, or other documentation showing you were dealing with legitimate personal issues during that time, gather those now. Even if you're initially denied, the appeals process gives you a real chance to present your case with proper documentation. Don't let fear of denial stop you from filing - you've paid into this system and deserve a fair review of your situation.

0 coins

UGH this happened to my friend too. These companies think they can just avoid paying unemployment taxes by calling everyone contractors. At least NYS Department of Labor investigates these cases but it shouldn't be on the worker to prove they were misclassified. The whole system is backwards.

0 coins

Totally agree. It's infuriating that workers have to fight for benefits they should have been entitled to all along.

0 coins

I went through something similar a few years back. The key thing to know is that NYS Department of Labor takes worker misclassification seriously and they have specific procedures for these situations. When you file your claim, make sure to select the option for "disputed wages" or "missing wage records" - this will trigger their investigation process. Document everything you can: emails about schedules, company handbook references treating you as staff, any benefits they offered, tax documents they gave you (1099 vs W2), etc. The investigation might take time but if they rule the employer misclassified you, you'll not only get your unemployment benefits but the employer will face penalties for not paying their share of unemployment taxes. Don't let them intimidate you - this is exactly what the system is designed to handle.

0 coins

This is really helpful advice! I'm dealing with a similar situation right now where my previous employer is claiming I was a contractor but I had zero control over my work schedule or methods. Quick question - when you mention selecting "disputed wages" during filing, is that option clearly labeled or do you have to look for it? I want to make sure I don't miss it when I submit my application.

0 coins

wait so if you quit you can still get unemployment?? I thought that was automatic disqualification

0 coins

Not automatic, but the burden of proof is on you to show you had good cause. It's definitely harder than if you were laid off or fired for reasons other than misconduct.

0 coins

Just want to add that if you do decide to quit, make sure you exhaust all internal remedies first if possible - like filing complaints with HR, requesting transfers, or asking for mediation. The Department of Labor will look at whether you made reasonable efforts to resolve the situation before quitting. Also, keep in mind that even if you qualify for benefits after quitting, there might be a waiting period before payments start. I'd suggest consulting with an employment attorney if the situation is really severe - some offer free consultations and can help you understand if your case would meet the "good cause" standard.

0 coins

This is excellent advice about exhausting internal remedies first. I'm curious though - what if HR is part of the problem or has already ignored previous complaints? In my experience, some companies just go through the motions with HR complaints but don't actually address anything. Would the Department of Labor still expect you to keep trying internal channels if they've already proven ineffective?

0 coins

One thing I haven't seen mentioned is that you should also consider applying for other assistance programs while waiting for your unemployment benefits to start. Things like SNAP (food stamps) and emergency rental assistance can help bridge the gap if your first payment is delayed. The NYC Human Resources Administration has emergency cash assistance too if you're in the city. I know it's not ideal, but it's better to have backup options than to stress about making rent. Also, if you're worried about the timeline, you could try reaching out to your landlord early to explain the situation - many are understanding about unemployment delays, especially if you've been a good tenant. Good luck with everything!

0 coins

That's really smart advice about applying for other assistance programs! I hadn't thought about that but it makes total sense to have backup options. I'm actually in NYC so I'll definitely look into the HRA emergency cash assistance - do you know if there's a waiting period for that too or is it faster than unemployment? Also good point about talking to my landlord early. I've been a good tenant for 2 years so hopefully they'll be understanding if I need a few extra weeks. Thanks for thinking of the practical stuff beyond just the unemployment benefits!

0 coins

Just want to add my experience from last year - I was making around $52k when I got laid off and ended up getting $498 weekly in benefits. The calculation they use is pretty straightforward once you understand it, but like everyone said, the website makes it way more confusing than it needs to be. One thing that really helped me was setting up direct deposit right away during the application process. My first payment took about 2.5 weeks to arrive, but after that they came like clockwork every Tuesday. If you choose to get a debit card instead, I heard it can add a few extra days to each payment. Also, start looking for work immediately even while your claim is processing - not just because of the work search requirements, but because the job market moves fast and you don't want to get rusty. I ended up finding a new position after 8 weeks and actually felt more prepared for interviews because I had been actively networking the whole time. The unemployment benefits gave me the financial cushion to be selective and find something better than my previous job.

0 coins

This is super helpful, especially the part about direct deposit! I definitely want to avoid any extra delays once payments start coming. $498 weekly sounds about right for what I'd expect based on my salary. The timing you mentioned (2.5 weeks) also seems more realistic than some of the horror stories I've heard. I'm curious - when you say you found something better than your previous job, do you think being on unemployment actually helped with negotiating or just gave you time to be more selective? I'm trying to stay optimistic that this layoff might end up being a blessing in disguise if I can find something better while having the financial support to take my time.

0 coins

So I was about to throw my phone after 3 hours on hold when someone told me about claimyr.com and it connected me to an agent in less than an hour. The agent confirmed you report NET income for self-employment, and explained that gross income reporting is only for w2 type work. If you're struggling to get answers, seriously give it a try.

0 coins

sauce? that sounds too good to be true with ny unemployment

0 coins

Check out their video explaining how it works: https://youtu.be/Rdqa1gKtxuE - I found them through a friend who used the service. Talking to an actual human got my issues fixed in one call.

0 coins

I've been dealing with the same confusion with my small pottery business! After reading through all these responses and doing my own research, it's definitely NET income you should report. I made the mistake of reporting gross for my first few certifications and was basically cheating myself out of benefits I was entitled to. The way I think about it now - if I sell $500 worth of pottery but spent $300 on clay, glazes, kiln firing, and shipping, I only actually "earned" $200 that week. That's what unemployment cares about - your actual profit, not your total sales. I finally got through to an agent last week (took forever calling directly) and she confirmed this is correct. She also mentioned that if you've been reporting wrong, you can usually get it corrected by explaining the confusion. The system really should make this clearer though - so many people are struggling with the same question! Keep detailed records of everything - receipts, materials costs, platform fees, shipping. If they ever audit you, you'll need to prove your expenses were legitimate business costs. Good luck with your Etsy shop!

0 coins

Thank you so much for sharing your experience! It's really reassuring to hear from someone else who went through the exact same confusion. I was starting to feel like I was the only one struggling with this. Your pottery example makes it super clear - I'm definitely going to start thinking about it that way. How did you finally manage to get through to an agent? I've been trying the regular phone line with no luck. Also, when you say they can correct past certifications, did you have to provide all your expense documentation right away or was it more of a simple adjustment?

0 coins

@Zainab Abdulrahman This is such helpful advice! I ve'been making pottery as a hobby for years and just started selling pieces online recently. Your example about the $500 sales vs $200 actual profit really clicked for me. I ve'been so stressed about reporting this correctly since I got laid off from my teaching job last month. Did the agent give you any specific guidance about timing - like if I make a piece one week but don t'sell it until the next week, which week do I report the income in? Also curious how long the correction process took for your past certifications?

0 coins

Prev1...416417418419420...1378Next