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Just went through this exact same situation! That 11/30/0002 date is their system's way of showing an offset is being processed. The $130.88 is definitely being taken out - NOT added to your payment. You'll still get your regular $219.74 direct deposit on 11/21/2022 though. The offset could be for several things: - Tax debt (federal or state) - Child support arrears - Previous unemployment overpayments - Student loan defaults You should receive a "Notice of Offset" letter within 10 business days explaining exactly what it's for. If you don't get one, call DOL immediately because sometimes they send notices to old addresses. Pro tip: Log into your online account and check if there are any "Determinations" or "Notices" in your inbox that you might have missed. Sometimes they post explanations there before mailing physical letters. The forfeit week from 11/13 won't affect your current payments, but double-check you're answering all certification questions correctly to avoid future issues. Keep screenshots of everything - NY's system is notorious for glitches and you'll want documentation if there are disputes later!
This is exactly what I needed to hear! Thank you so much @Isabella Tucker for the detailed breakdown. I m'definitely going to check my online account for any determinations I might have missed. The fact that I ll'still get my regular $219.74 is such a relief - I was panicking thinking they were taking ALL my money! 😰 Really appreciate everyone s'help here, this community is a lifesaver when dealing with NY s'confusing system
I've been dealing with NY unemployment for over a year now and can tell you that the 11/30/0002 date is a classic system glitch that happens with offsets. It's their ancient computer system's way of saying "we're taking money but can't figure out how to display the date properly" 🤦♀️ The $130.88 offset is definitely being deducted from what they owe you - it's not a payment TO you. Your regular direct deposit of $219.74 should still hit your account on 11/21/2022 as scheduled. Here's what you need to do: 1. Check your online account under "Correspondence" for any notices 2. Call your bank to make sure your address is current (offsets often happen when notices go to old addresses) 3. Keep calling DOL or use that claimyr service to get through - you NEED to know what this offset is for The most common reasons for offsets are: - Old tax debt - Child support - Previous UI overpayments from years ago - Defaulted student loans Don't panic about the forfeit week - that's separate and won't affect current payments. But definitely figure out what that offset is ASAP because if it's an error, getting it fixed takes forever with their system. Document everything and keep screenshots!
This is super helpful @Esteban Tate! I'm new to all this unemployment stuff and was completely lost when I saw that weird 0002 date. Your breakdown makes so much sense - it's basically their system having a meltdown while trying to process two things at once 😅 I'm definitely going to check that correspondence section right now, I didn't even know that existed! Really appreciate you taking the time to explain everything step by step
Just file your claim asap dont worry about who pays what. The important thing is getting your benefits started because theres always delays with adjudication and stuff
Don't let the experience rating system discourage you from filing - it's actually designed to protect workers! The whole point is that employers who frequently lay people off or fire without good cause should pay more into the system. If you were legitimately terminated and not for misconduct, you absolutely deserve those benefits. The money is there specifically for situations like yours. I'd recommend documenting everything about your termination just in case your employer tries to contest the claim, but definitely file as soon as possible since there's usually a waiting period before benefits start.
This is really helpful advice, thank you! I was definitely worried about filing because I didn't want to cause problems for anyone, but you're right that I earned these benefits. I'll make sure to gather all my termination paperwork and file today. Good point about the waiting period too - I can't afford to delay this any longer.
Pro tip: set a recurring alarm on your phone for Sunday mornings. I do mine at 8am every week and it's become routine. The NYS Department of Labor system can be slow on Sunday mornings because everyone's trying to certify at once, so sometimes I wait until afternoon.
Just want to clarify something that might help - when you first get approved, they usually send you a letter or email with your specific certification day and instructions. But yes, it's typically Sunday for most people. One thing to watch out for is that if there's a holiday weekend, the certification might be delayed by a day. I learned this the hard way during Labor Day weekend! Also, make sure you're logging into the correct portal - there's the main NYS DOL website and then the separate unemployment services portal where you actually do the certification.
Just wanted to share my experience - I received my KeyBank debit card about 8 days after my first payment was issued. One thing to note is that the card comes in a plain white envelope from KeyBank, so it's easy to miss if you're not looking for it carefully. Also, make sure your address is correct in your my.ny.gov profile because that's where they'll mail it. I initially had an old address on file and had to update it before they could send a replacement card.
That's a great point about the plain white envelope! I almost threw mine away thinking it was junk mail. @Freya Ross How long did it take to get the replacement card after you updated your address? I m'worried I might have the same issue since I recently moved.
@Freya Ross It took about 10 business days to get the replacement card after I updated my address. The good news is they automatically cancel the old card when they issue a replacement, so you don t'have to worry about security issues. Just make sure to call KeyBank and let them know you updated your address so they can expedite the replacement if needed.
One thing I learned the hard way is to activate your KeyBank debit card as soon as you receive it! I waited a few days thinking I could activate it later, but then when I tried to use it at an ATM, it was declined. Had to call the activation number and they told me there's a time limit for activation after the card is mailed. Also, if you lose the card or it gets stolen, KeyBank will overnight a replacement for free, which is pretty convenient.
@Sean Kelly That s'really good to know about the time limit for activation! I hadn t'heard about that before. Do you remember roughly how long you have to activate it? I m'expecting my card soon and want to make sure I don t'run into the same issue. Also thanks for mentioning the free overnight replacement - that s'reassuring to know they have good customer service for lost cards.
@Sean Kelly I think it s'around 30 days to activate the card from when it s'mailed, but don t'quote me on that - I d'call the number on the sticker as soon as you get it just to be safe. The customer service rep I talked to was actually really helpful and walked me through everything. Better to activate it right away than risk having to wait for a replacement!
Ava Williams
I went through something similar recently - my claim was pending for about 5 days before it cleared automatically. In my case, it turned out they were just backlogged from a system update. One thing that helped me was logging into my account multiple times throughout the day to see if any new correspondence showed up, even when there were no initial messages. Sometimes they post updates or requests for information that don't trigger email notifications right away. Also, if you're really stressed about the timing for rent, you might want to reach out to your landlord now to give them a heads up about the potential delay - most are understanding about unemployment processing delays.
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Liam O'Reilly
•That's really good advice about checking multiple times a day for updates. I never thought about the system not sending email notifications right away. I'm definitely going to start doing that. And you're right about talking to my landlord - I've been putting that off because I was hoping it would resolve quickly, but better to be proactive. Thanks for sharing your experience, it helps to know others have gone through the same thing and it worked out.
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Malia Ponder
I work for a local nonprofit that helps people navigate unemployment benefits, and from what I've seen, pending status during your first few weeks is actually pretty common. NYS DOL has automated flags that can trigger reviews for new claims - things like verifying your previous employer information, double-checking your benefit calculation, or just random quality assurance checks. The good news is that if it's just a routine review and there are no actual issues, the payment usually gets released retroactively once it clears. I'd recommend documenting everything (screenshots of your claim status, dates you filed, etc.) just in case you need it later. If you're still pending by early next week, try calling first thing Monday morning around 8:05 AM - that's when you have the best chance of getting through to someone.
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Savanna Franklin
•This is really helpful information, especially coming from someone who works with these cases regularly. I had no idea about the automated flags for new claims - that explains why my first two weeks went through smoothly and now this third one is pending. The tip about calling at 8:05 AM on Monday is gold, I'm definitely going to try that if it's still pending. I've already started taking screenshots like you suggested. It's reassuring to know that the payment should be retroactive if it's just a routine review. Do you know if there's any way to tell the difference between a routine review versus an actual problem that needs my attention?
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