New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I'm in a similar situation right now - just had my claim authorized yesterday! Reading through everyone's experiences here is really helpful. It sounds like 2-3 business days is pretty standard for direct deposit, which gives me hope. I'm also dealing with the rent stress, so I totally understand that anxiety of waiting for the money to actually show up. One thing I learned from a friend who went through this is to screenshot the authorization notice in case you need to show your landlord proof that payment is coming. Most landlords are understanding about unemployment delays if you can show documentation. Thanks everyone for sharing your timelines - it really helps to know what to expect! 🙏

0 coins

That's such a smart idea about screenshotting the authorization notice! I wish I had thought of that - would have made the conversation with my landlord much easier. It's really comforting to know I'm not the only one going through this stress right now. The waiting game is brutal when you have bills due! Hopefully we both get our payments quickly. Keep us posted on how long yours takes - it'll help others who are in the same boat. Good luck! 🤞

0 coins

Hey everyone! I'm new to this community but went through the exact same thing about 2 months ago. My authorization came through on a Tuesday morning around 10 AM, and I had the money in my account by Thursday around 2 PM - so about 2.5 business days with direct deposit through Chase. The first payment was definitely nerve-wracking to wait for! One thing that helped me was calling my bank to make sure there weren't any holds on large deposits (some banks will hold unemployment payments for 24-48 hours if it's your first one). Also, if you're really cutting it close with rent, many utility companies and landlords have hardship programs right now - it's worth asking about a short extension while you wait. The system has gotten much more reliable this year compared to the horror stories from 2020-2021. Hang in there, you're so close! 🙏

0 coins

Welcome to the community! That's really helpful info about calling the bank to check for holds - I never would have thought of that. 2.5 business days sounds pretty reasonable. I'm curious, did you get any notification from NY DOL when the payment was actually sent out, or did you just have to keep checking your bank account? Also, thanks for mentioning the hardship programs - it's good to know there are options if things get really tight with timing.

0 coins

Thanks for the warm welcome! I did get an email notification when the payment was sent, but it came like 6 hours after it had already hit my account, so it wasn't super helpful for tracking purposes. The online portal was more reliable - it updated to show "payment issued" status about 2-3 hours before I actually saw it in my bank. Definitely recommend calling your bank about holds though - my friend had Chase put a 2-day hold on her first unemployment payment and she had no idea until she called to ask why it wasn't showing as available funds even though it was "deposited." The hardship programs saved me when I was between jobs - most companies would rather work with you than deal with collections later. You've got this! 💪

0 coins

Just remember to file your claim immediately even if you're not sure about eligibility. You can always appeal if they deny you, but you can't get back pay for weeks you didn't file. The worst that happens is they say no, but based on what you're describing, you have a good chance of approval.

0 coins

Good point about filing right away. I was hesitating because I wasn't sure, but I'll do it today. Thanks everyone for the advice!

0 coins

I went through something similar last year - got fired for what they called "policy violations" but it was really just personality conflicts with my supervisor. The NYS Department of Labor investigation was actually pretty thorough and fair. They looked at all the documentation I provided and ultimately approved my claim because they determined it wasn't misconduct. The key is being completely honest in your application and having any documentation ready (like those sick call records you mentioned). Don't let your former employer intimidate you - file that claim ASAP and let the state make the determination. You've got rights as a worker!

0 coins

That's really encouraging to hear! It sounds like the investigation process is more fair than I expected. Did you have to do anything special to prepare for when they contacted you, or just make sure you had your documentation organized? I'm feeling a lot more confident about filing now after reading everyone's experiences here.

0 coins

@Oliver Zimmermann That s'really helpful to know the process was fair for you! I m'definitely going to file today. One quick question - when they contacted you during the investigation, was it by phone or mail? I want to make sure I m'checking all the right places for communication from them. Also really appreciate everyone sharing their experiences here, it s'making me feel way less anxious about the whole situation.

0 coins

Good luck with your appeal! Just wanted to add that you should also check if you have any email confirmations from when you submitted those weekly certifications online. I had a similar situation and those confirmation emails really helped prove I had reported everything correctly. Also, if you used direct deposit for your unemployment benefits, your bank statements showing the deposits can help establish the timeline of when you were claiming benefits versus when you were working. The more documentation you have, the stronger your case will be.

0 coins

That's really good advice about the email confirmations! I hadn't thought about those but I probably do have them buried in my inbox somewhere. The bank statement idea is smart too - it would show exactly when I was getting benefits and help prove the timeline. I'm feeling more confident about this appeal now that I know what kind of evidence to gather. Really appreciate everyone sharing their experiences here.

0 coins

I went through something similar last year and what really saved me was keeping detailed records during the appeal process. Make sure to request a hearing if your initial written appeal gets denied - I've seen cases where people win at the hearing level even after losing the paper review. Also, if you do end up owing something, NYS DOL is usually willing to work with you on payment plans that are way more manageable than wage garnishment. They'd rather get paid something regularly than deal with the paperwork of garnishing wages. The key is to stay in communication with them rather than ignoring their letters.

0 coins

I feel your pain Giovanni - I'm dealing with almost the identical situation right now. Filed my claim in early October, got the same "high priority unit" story when I called two weeks ago, and I'm still sitting in pending status. The financial stress is absolutely crushing when you're trying to stretch every dollar while job hunting. Based on all the responses here, it sounds like contacting your state assembly representative is the most reliable way to actually get results. I'm going to look up mine today and make that call. The fact that so many people had success with that approach gives me hope that there's actually a way through this bureaucratic nightmare. Keep us updated if you try the assembly rep route - I think a lot of us in similar situations would benefit from knowing how it goes. Stay strong and don't give up!

0 coins

Thanks Freya, it's weirdly comforting to know so many people are going through this exact same thing right now. The timing is almost identical too - filed in early fall and now we're all stuck in this pending limbo. I'm definitely going to call my assembly rep tomorrow based on all the success stories here. The financial anxiety is the worst part - you'd think a system designed to help unemployed people wouldn't make it so impossible to actually get help! I'll definitely update this thread once I try the assembly route. Hoping we can all get through this soon 🤞

0 coins

I'm in almost the exact same situation - filed in early September and been stuck in pending ever since. Called last month and got the same "high priority unit" story with that 518 number. Spoiler alert: they never called back. Reading through all these responses though, it seems like contacting your assembly representative is the way to go. So many people here had success with that approach after months of getting nowhere with DOL directly. I'm going to look up my rep tomorrow and give it a shot. The financial stress while waiting is absolutely brutal - hang in there Giovanni, sounds like there are real solutions that work if we push hard enough through the right channels.

0 coins

Quick question - did you report your reason for leaving when you first filed for unemployment? Sometimes people forget to mention it and that can cause issues later.

0 coins

You know what, I'm not 100% sure I did. That might be part of the problem. Is there a way to update that info now?

0 coins

You should be able to provide that info during your appeal. Make sure to explain why you didn't include it initially if that's the case. Honesty is key here.

0 coins

I went through something similar last year and won my appeal! The key is documentation - I took screenshots of every hostile email from my supervisor, kept records of the unsafe working conditions, and even got a statement from a coworker who witnessed the harassment. Also, don't just focus on what happened - explain how you tried to resolve the issues first (like talking to HR or your manager) before you felt you had no choice but to quit. The hearing officer really cared about seeing that I made reasonable efforts to fix the situation before leaving. You got this! 💪

0 coins

That's such great advice about showing you tried to resolve things first! I actually did try to work with my manager and HR before I quit, but they just brushed off my concerns. I have some emails where I documented the issues I raised with them. How detailed should I be in explaining all of this during the appeal process?

0 coins

@ca96349f75f6 Be as detailed as possible! Include dates, times, names of people involved, and exact quotes from emails if you have them. The more specific you can be, the stronger your case will be. I actually created a timeline document with everything laid out chronologically - it really helped me stay organized during the hearing and showed the officer that this wasn't just one isolated incident but a pattern of problems. Don't worry about being too thorough - they want to see the full picture of why a reasonable person would feel they had no choice but to quit.

0 coins

Prev1...254255256257258...1378Next