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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
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Your weekly claim certification and NYS Department of Labor approval process runs on their normal schedule regardless of holidays. The delay only happens at the final step when your bank receives the ACH deposit. So you'll still see your payment processed in your my.ny.gov account, it just takes longer to show up in your actual bank account.
I've been dealing with this for months now and here's what I've learned - holiday delays are pretty predictable once you know the pattern. If your normal deposit day is Tuesday and there's a Monday holiday, expect it Wednesday. If Wednesday is your day and there's a Thursday holiday, it'll likely come Friday. The key is knowing that it's always 1-2 business days after your normal day, never before. I actually started keeping track in a little notebook so I can plan my budget around holiday weeks. Hope this helps other people avoid the stress I went through my first few times!
This is really helpful advice! I wish someone had told me to keep track like this when I first started getting unemployment. The stress of not knowing when money will hit during holiday weeks is real. Did you find any particular holidays cause longer delays than others? Like does Christmas/New Year's week mess things up more than single day holidays?
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I've been getting my unemployment benefits for about 6 months now and I can confirm what others are saying - it's typically Wednesday morning between 3-6 AM on the KeyBank card. The timing can vary a bit depending on bank processing, but Wednesday is pretty consistent as long as you certify by Monday evening. One tip: if you have the KeyBank Way2Go mobile app, you can set up notifications so you'll get an alert as soon as the deposit hits your account. That way you don't have to keep checking manually!
That's a great tip about the KeyBank Way2Go app notifications! I didn't know you could set that up. I've been manually checking my balance every few hours on Wednesday mornings like an anxious person. Definitely going to download the app and set up those alerts - thanks for sharing that!
I've been collecting unemployment for about 4 months now and can share my experience with timing. For the KeyBank Way2Go card, I usually see my deposit hit between 2-4 AM on Wednesday morning, but I've had it come as late as 8 AM a few times. The key thing is making sure you certify by Monday evening - if you wait until Tuesday, it might delay your payment by a day. Also, keep in mind that if there are any banking holidays or system maintenance, it could push the deposit to Thursday. I'd recommend checking your my.ny.gov account to make sure your weekly claim shows as "processed" - that's usually a good indicator that the payment is on its way.
This is really helpful information! I'm new to collecting unemployment benefits and wasn't sure about the timing. Good to know about checking the my.ny.gov account to confirm the claim is processed - I'll make sure to do that. Quick question: if my claim shows as "processed" but the money doesn't show up by Thursday morning, should I be concerned or is that still within the normal range?
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I feel your pain! I went through this same nightmare about 6 months ago. My KeyBank card took exactly 9 business days to arrive, and yes, all the money was already loaded on it when I activated it. The worst part is they send it in this super plain envelope that looks like junk mail - I almost threw mine away! Here's what helped me: I called KeyBank at 1-866-295-2955 around 8am and they were able to confirm my card had been mailed and give me the expected delivery window. Way more helpful than trying to get through to the unemployment office. Also, the second you get that card, log into the KeyBank website and set up direct deposit to your regular bank account so you never have to deal with this waiting game again. Hang in there - I know how stressful it is when rent is due and you're living on ramen. Your money is sitting there waiting for you, it's just the delivery that sucks. Check your mail really carefully for anything that doesn't look important!
This is super helpful! I had no idea they send it in such a plain envelope - I definitely would have thrown that away thinking it was junk mail. I'm going to call KeyBank first thing tomorrow morning at 8am like you suggested. It's reassuring to know that all the money will already be loaded when I get it. The direct deposit tip is gold too - I'll set that up immediately so I never have to go through this stress again. Thanks for sharing your experience, it really helps to know I'm not alone in this frustrating process!
I went through this exact same situation about 8 months ago and I totally understand the stress! My KeyBank card took 11 business days to arrive, which felt like an eternity when I was broke and anxious. The good news is that once you get it and activate it, all your released payments will already be loaded on there - you don't have to wait for them to transfer the money after activation. A few things that might help while you wait: - Check your mail super carefully - the card comes in a plain white envelope that seriously looks like junk mail - Call KeyBank at 1-866-295-2955 early in the morning (around 8am) to confirm they have your correct address and when it was mailed - If you're really desperate to talk to unemployment, I've heard good things about that claimyr service others mentioned - they basically wait on hold for you The waiting is the worst part but your money is secure and coming! Once you get the card, definitely set up direct deposit to your regular bank right away through the KeyBank website so you never have to deal with this card delivery stress again. Hang in there - I know how rough it is surviving on ramen while waiting for benefits! 🙏
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Pro tip: Set a reminder on your phone for the weekly certification. Miss one week and you're in for a world of hurt trying to backdate claims. Trust me on this one!
This! 💯 I missed one week and it was a nightmare to fix. Sunday morning certifications are my new religion now lol
Just went through this exact situation a few months ago! File the claim on your spouse's actual last day of work, not when severance ends. NY DOL will ask about the severance and any other payments - be completely transparent about it all. The system is designed to handle this stuff, so don't stress too much about the timing. Also, keep all your severance paperwork handy because they might ask for it later. The hardest part is just getting started, so don't overthink it! You got this! 💪
Thanks so much for sharing your experience! It's really reassuring to hear from someone who just went through this. Quick question - did they hold up your benefits at all while you were receiving severance, or did they start right away after the waiting week?
Fatima Al-Hashimi
hi everyone quick question thats kind of related but a bit different... if i only certified for unemployment for 1 day of work missed instead of the whole week, can i go back and fix that? sorry to hijack the thread but figured someone here might know
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AstroAdventurer
•That's actually a different issue called a "partial certification correction." You need to call NYSDOL directly about that too. They can adjust your benefit amount if you certified incorrectly for a partial week. Don't wait though - do it ASAP.
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Zoe Papadakis
Update: I finally got through to NYSDOL after using Claimyr (thanks for the recommendation!). The agent reviewed my case and said they would allow me to certify for the missed weeks because I had documentation showing I was waiting for an eligibility determination and missed the notification. They're backdating 9 weeks! I have to wait 2-3 weeks for processing but at least it's approved. For anyone else in this situation - definitely call, have documentation ready, and be polite but persistent!
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Liam O'Sullivan
•Great outcome! This is exactly why it's always worth pursuing these issues with NYSDOL rather than assuming nothing can be done. Documentation is absolutely key in these situations.
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Omar Fawaz
•Congratulations! This gives me hope for my own situation. Can you share what kind of documentation you had that helped convince them? I'm in a similar boat and want to make sure I have everything ready when I call.
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