New York Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Weekly claims can be filed starting Sunday for the previous week. So if you're eligible this week, you'd file your first weekly claim this coming Sunday. Make sure you have your job search activities documented since you'll need to report those when you file.

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Just to add to this - you can actually file your weekly claim any day from Sunday through the following Saturday, but I'd recommend doing it early in the week to avoid any last-minute technical issues with the website. Also, keep detailed records of your job search activities because they do audit these sometimes.

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One thing to keep in mind is that even if your status shows "Active," you might still see some delays in your first payment while they verify your employment history and wages. This is totally normal! I'd also recommend setting up direct deposit if you haven't already - it's much faster than waiting for a debit card to arrive in the mail. You can do this through the same my.ny.gov portal under payment preferences.

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@Yara Khalil For me, it took about 2-3 weeks after I started filing weekly claims to get my first payment, but that was because they had to verify my previous employer s'wage information. Once everything was verified, payments came through pretty regularly within 2-3 business days of filing each week. The direct deposit definitely speeds things up compared to the debit card option!

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@Yara Khalil might have better insight on the timing, but from what I ve'seen in this community, first payments usually take about 2-3 weeks after you start filing weekly claims, assuming there are no issues with your application. The direct deposit definitely speeds things up compared to the debit card option. Just make sure you keep filing those weekly claims even if you don t'see payment right away - any missed weeks could delay your benefits further.

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Just keep filing your weekly claims even while it's pending! That's important.

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Yes I've been doing that, thanks for the reminder!

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I went through this exact same situation about 6 months ago! The waiting is definitely nerve-wracking. In my case, my employer responded on day 8 (of the 10 business days) and didn't contest since it was also a layoff situation. My claim got approved 2 days after that. The key thing is to keep filing your weekly certifications even while it's pending - you'll get backpay once it's approved. If it's been 2+ weeks and you're still seeing "pending employer response," it might be worth trying to contact NYS DOL directly to see if there are any other issues holding things up.

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Just to add a helpful tip: if your claim is approved, you'll typically see the payment status change to "pending" about 24-48 hours before the money actually arrives in your account. This is normal processing time for the payment system. If you see that status change, you can be confident that payment is on its way.

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That's really helpful to know, thank you! I'll keep an eye out for that status change.

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Congrats on getting approved! That's such a relief after all that waiting and stress. For anyone else still waiting - I went through this process about 6 months ago and it took exactly 5 business days for my determination. The key thing is to not panic if you don't hear back in the first few days. NY DOL seems to batch process a lot of these decisions, so they often come through in clusters. And definitely keep certifying every week like others mentioned - that was crucial for getting all my back payments once approved.

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just file already!! your company laid you off they knew what they were doing. unemployment system exists for a reason and employers pay for it whether people use it or not

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To add some specifics to what others have said - in NY, employers pay UI taxes on wages up to $12,300 per employee (as of 2024). The tax rate varies from 0.6% to 9.9% depending on the employer's claims history. New employers start at around 4.1%. The state also collects a small additional assessment. So yes, your former employer has been paying into this system all along - it's designed exactly for situations like layoffs. Don't feel guilty about using benefits you and your employer have already paid for through the system.

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Thanks everyone for the helpful replies! This community is amazing. I feel much more confident about handling my fluctuating schedule now. I'll certify as normal for the weeks I work under 30 hours and just skip certification for weeks I work more. Fingers crossed the system works smoothly!

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good luck! the system works ok most of the time but always keep documents just in case

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I'm in a similar boat with my part-time teaching assistant position - some weeks I get called in for extra hours, other weeks barely anything. One thing I've learned is to always screenshot your online certification confirmation after you submit it each week. I had a situation where the system glitched and showed I hadn't certified for a week when I actually had, and having that screenshot saved me a lot of headache when I had to prove it later. Also, if you're ever unsure about whether you should claim for a particular week, err on the side of reporting it - it's much easier to explain why you claimed when you maybe shouldn't have than to try to get benefits reinstated for a week you didn't claim but were eligible for.

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