New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

AstroAce

just stop filing claims when you start working full time, thats what i did and never had problems

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That's not the right way to do it. You need to file one final claim reporting your work to officially close your claim period. Just stopping can cause issues later.

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Just to add some clarity - when you file your weekly claim, you'll see a question asking if you worked during that claim week. Answer honestly about your start date and hours worked. Even if you haven't received your first paycheck yet, you still need to report the work. The key is reporting when the work was performed, not when you got paid. Also keep records of everything - your start date, hours worked, and when you reported it. This protects you if there are any questions later about your claim.

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also make sure you're filing your weekly claims even if your initial claim is still pending! i made that mistake and it delayed everything even more

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Wait really? I thought I had to wait until my claim was approved before filing weekly claims?

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No, you should definitely start filing your weekly claims right away. Even if your initial claim is still being processed, you need to establish that you're actively claiming benefits for each week you're unemployed.

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I just went through this same process last month! Here's what helped me: Once you're logged into my.ny.gov, look for the "Unemployment Services" section, then click on "UI Online Services." From there you should see options like "Claim Summary" and "Payment History" - that's where your status will show up. Mine showed "Pending - Adjudication" for about 2 weeks before it got approved. And yes, definitely start filing your weekly claims right away even while it's pending - you can't go back and claim those weeks later if you miss them. The whole process is frustrating but hang in there!

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This is super helpful! I just created my my.ny.gov account and found the UI Online Services section. My claim is also showing "Pending - Adjudication" so it's reassuring to know that's normal. Quick question - when you were filing your weekly claims during the pending period, did you have to answer different questions or was it the same process as after approval?

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@Oliver Becker Thanks for the detailed breakdown! I m'in the exact same boat right now - filed about a week ago and it s'showing Pending "- Adjudication on" my account. I was getting worried that something was wrong but it sounds like this is totally normal. One thing I m'confused about though - when I go to file my weekly claim, it asks if I m'able "and available for work but" since my initial claim isn t'approved yet, should I still be answering yes to that? I don t'want to mess anything up by giving the wrong response during this pending period.

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Yuki Ito

Weekly claims can be filed starting Sunday for the previous week. So if you're eligible this week, you'd file your first weekly claim this coming Sunday. Make sure you have your job search activities documented since you'll need to report those when you file.

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Just to add to this - you can actually file your weekly claim any day from Sunday through the following Saturday, but I'd recommend doing it early in the week to avoid any last-minute technical issues with the website. Also, keep detailed records of your job search activities because they do audit these sometimes.

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One thing to keep in mind is that even if your status shows "Active," you might still see some delays in your first payment while they verify your employment history and wages. This is totally normal! I'd also recommend setting up direct deposit if you haven't already - it's much faster than waiting for a debit card to arrive in the mail. You can do this through the same my.ny.gov portal under payment preferences.

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That's really helpful about the direct deposit setup! I was wondering about payment methods. How long did it take for your first payment to come through after you started filing weekly claims? I want to make sure I have realistic expectations about timing.

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Just keep filing your weekly claims even while it's pending! That's important.

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Yes I've been doing that, thanks for the reminder!

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I went through this exact same situation about 6 months ago! The waiting is definitely nerve-wracking. In my case, my employer responded on day 8 (of the 10 business days) and didn't contest since it was also a layoff situation. My claim got approved 2 days after that. The key thing is to keep filing your weekly certifications even while it's pending - you'll get backpay once it's approved. If it's been 2+ weeks and you're still seeing "pending employer response," it might be worth trying to contact NYS DOL directly to see if there are any other issues holding things up.

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Wow, thank you for updating us with your success story! I'm still in the middle of this nightmare myself - been trying for over a week now. Hearing that Claimyr actually worked for you gives me hope. I was hesitant about using a third-party service, but at this point I'm willing to try anything. The fact that your employer didn't respond to their verification request is infuriating - why do WE have to jump through hoops because THEY can't be bothered to respond? Anyway, so happy you got it resolved and will definitely be trying Claimyr tomorrow!

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I'm in the exact same situation and feeling your frustration! It's so maddening that we have to pay for a third-party service just to access the benefits we're entitled to, but honestly after reading everyone's experiences here, it seems like the most reliable option. The whole system feels broken when employers can just ignore verification requests and leave us hanging. I'm going to try the early morning calling strategy first (8:28am as @Lim Wong suggested and) if that doesn t'work, I ll'definitely look into Claimyr too. Thanks @Carmella Popescu for sharing your success story - it really does give hope that there s light'at the end of this tunnel!

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Just wanted to chime in as someone who went through this exact same ordeal last year. The verification process is absolutely brutal, but don't give up! A few additional tips that helped me: 1) If you do get through to someone, ask them to email you a confirmation of what was discussed and any next steps - this saved me when my claim got "lost" again weeks later. 2) Keep detailed notes of every call attempt (time, what happened, any reference numbers) because they may ask about previous attempts. 3) If your employer is unresponsive to NYSDOL's verification requests, you can actually provide your own documentation as backup - pay stubs, W2s, even screenshots of your work schedule if you have them. The agents can often work with what you provide directly. Hang in there everyone - it's a broken system but persistence does pay off eventually!

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These are really helpful tips @Daniel Price! The part about asking for email confirmation is brilliant - I never would have thought of that but it makes total sense given how easy it seems to be for things to get "lost" in their system. I'm definitely going to document everything from now on. It's crazy that we have to become our own case managers just to get benefits we've earned, but your advice about providing our own documentation is reassuring. I have all my pay stubs and W2s ready to go. Thanks for sharing your experience - it helps knowing others have made it through this maze!

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