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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
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Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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To clarify the extension question - yes, there are circumstances where you might be eligible for an extension if you don't qualify for a new claim. This typically happens when you haven't earned sufficient wages during your benefit year. The extension would continue your current weekly benefit amount rather than starting fresh. However, you still need to file the new claim application first so NYS Department of Labor can determine if you qualify for a new claim or an extension.
Exactly right. And definitely file that new claim application as soon as possible after your benefit year ends to avoid any gaps in payments.
Just went through this exact situation 3 months ago. File your new claim the day after your benefit year ends - don't wait! I made the mistake of waiting a few days and it created a gap in my payments that took weeks to resolve. Also keep detailed records of all your job search activities during the transition period because they might ask for verification. The new claim process is pretty much the same as your original application, just make sure you report any work you did during your benefit year, even if it was just a few hours here and there.
This is really helpful advice! I'm curious about the gap in payments you mentioned - when you say it took weeks to resolve, did you eventually get backpay for those missed days or did you just lose that money completely? I want to make sure I don't make the same mistake when my claim expires.
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This entire thread has been an absolute goldmine of information! I'm in almost the exact same situation - part-time work while taking evening classes - and was dreading the whole process until reading through everyone's experiences. The collective wisdom here is incredible: the 7:58 AM Tuesday/Wednesday calling strategy, mentioning "Student Claimant" upfront, using the NY.gov mobile app callback feature, and having all documentation ready beforehand. I particularly appreciate the tip about using the specific language "ready, willing, and able to work full-time" - those kinds of insider details make all the difference. What really stands out to me is how many people initially felt overwhelmed (just like I do now) but successfully navigated the process using these strategies. It's reassuring to know that evening classes actually work in our favor for the "available for work" requirement. I'm planning to start with the online eligibility quiz, check out my local One-Stop Career Center for prep assistance, and then call using the timing and phone navigation tips shared here. Having this roadmap makes what seemed impossible feel totally doable. Thank you @Yuki Tanaka for starting this conversation and to everyone who shared their real experiences and practical tips. This community support is exactly what makes these bureaucratic processes manageable for real people!
I'm so glad I found this thread too! Reading everyone's experiences has been incredibly helpful and reassuring. It's amazing how this community has basically created the ultimate step-by-step guide for student unemployment claims in NY. I love that you mentioned the online eligibility quiz as a starting point - that seems like such a smart way to get your bearings before diving into the phone process. And the One-Stop Career Center idea is brilliant for getting professional guidance on documentation prep. What really strikes me about this whole conversation is how the "scary" parts (like long wait times and confusing phone systems) become totally manageable when you know the insider tricks. The 7:58 AM strategy and specific menu navigation tips are game-changers. For anyone else reading this later, I think the key takeaways are: 1) Evening/online classes actually work in your favor, 2) Preparation and documentation are crucial, 3) The right timing and approach make all the difference, and 4) The agents are actually helpful once you reach the right person. Thanks for highlighting how this community support transforms what could be an overwhelming solo struggle into a shared knowledge base. This is exactly why forums like this are so valuable!
This thread has been absolutely incredible to read through! As a newcomer to this community and someone facing the exact same situation (part-time student worker unsure about unemployment eligibility), I can't believe how much valuable information has been shared here. The specific strategies everyone has provided - calling at 7:58 AM on Tuesday/Wednesday, mentioning "Student Claimant" upfront, using the NY.gov app callback feature, and having the "ready, willing, and able to work full-time" language ready - these are exactly the kind of insider tips you can't find in the official documentation. What really gives me confidence is seeing multiple people with evening/online class schedules successfully navigate this process. It's reassuring to know that flexible class timing actually works in our favor for meeting the "available for work" requirement. I'm planning to follow the roadmap that's emerged from this discussion: start with the online eligibility quiz, calculate my base period earnings, document my job search activities using NY.gov/jobs, and then call using all the timing and navigation strategies shared here. Thank you to everyone who took the time to share their real experiences and practical advice. This community has transformed what seemed like an impossible bureaucratic maze into a clear, actionable plan. This is exactly why peer support is so valuable for navigating these complex government systems!
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I'm going through the EXACT same nightmare and this thread has been a godsend! Applied February 13th, completed ID.me verification 7 weeks ago, received my monetary determination letter but still stuck on pending. I've called over 60 times in the past month and haven't spoken to a single human being. The pattern everyone is describing here is undeniable - February 2025 applications, ID.me completed weeks ago, monetary letters received, but universally stuck in pending limbo. This is clearly a systematic processing failure affecting our specific batch, not individual account issues. I'm incredibly grateful for the actionable strategies shared here, especially Anastasia's detailed breakdown of the formal complaint process. I had absolutely no idea there was an internal escalation system that could assign someone with actual authority to review these cases. After nearly 2 months of feeling completely helpless, having a structured path forward gives me real hope. My action plan based on everyone's advice: 1. File the formal complaint today with comprehensive timeline and screenshots 2. Try the 8am sharp calling strategy with the 888-209-8124 number 3. Upload all my W-2s proactively (I also had multiple employers during base period) 4. Reach out via NYSDOL official social media channels I also worked for a startup that shut down suddenly, so the employer verification complications mentioned here really hit home. Thank you all for sharing real solutions instead of just venting - this is the first thread I've found where people actually got resolution. Will definitely update with results. We need to stick together and help each other navigate this broken system!
I'm in the EXACT same situation and this thread has been a lifeline! Applied February 9th, completed ID.me verification 8 weeks ago, received my monetary determination letter but still stuck on pending. I've been calling daily for over a month with absolutely no success getting through to anyone. The systematic nature of everyone's delays here is both validating and infuriating - clearly something is fundamentally broken with February 2025 processing. We all have nearly identical timelines: February applications, ID.me completed weeks ago, monetary letters received, but universally stuck in pending status with zero communication. The formal complaint process that Anastasia detailed is exactly what I needed to know about. I had no idea there was an internal escalation system that could assign a dedicated case worker to actually review individual cases. After 8 weeks of feeling like I was screaming into the void, having a structured way to get real attention on my claim gives me genuine hope for the first time. My action plan based on all the excellent strategies shared here: 1. File the formal complaint today with detailed timeline and account screenshots 2. Try the 8am calling approach using the specific 888-209-8124 number 3. Upload my W-2s proactively (I also worked for multiple employers during base period) 4. Reach out via NYSDOL official social media channels I also worked for a small tech company that closed suddenly, so the employer verification issues mentioned here really resonate. Thank you everyone for sharing actual actionable solutions and success stories. After weeks of financial stress and uncertainty, this is the first concrete path forward I've found. Will definitely report back with results - we all need to support each other through this broken system!
I'm also stuck in this exact same nightmare! Applied February 17th, completed ID.me 7 weeks ago, got my monetary determination letter but still pending. Reading through everyone's experiences here has been both eye-opening and reassuring - clearly this is a massive systematic failure with February 2025 applications, not individual issues. The formal complaint process Anastasia shared is brilliant - I had no clue there was an internal escalation system! I'm definitely filing mine tomorrow along with trying the 8am calling strategy. Like many of you, I also had multiple employers during my base period including a small company that downsized, so that's probably complicating things. It's incredible that it took finding this random Reddit thread to learn about actual solutions after weeks of getting nowhere with normal channels. The fact that we're all dealing with identical timelines and delays really shows how broken their communication system is. Starting my documentation today and will try all the strategies mentioned here. After 7 weeks of financial stress and feeling completely powerless, finally having concrete steps to take gives me hope. We're all in this together - let's keep supporting each other and sharing what actually works!
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I'm dealing with this exact same issue right now! Got locked out yesterday after switching phones last week and completely forgetting about the Google Authenticator transfer. It's so frustrating that they don't make it more obvious how critical it is to properly move your authenticator when you get a new device. Reading through all these responses has been incredibly helpful - especially the detailed step-by-step guides from people who actually got through. I'm definitely going to try calling 844-891-1786 at 7:28am tomorrow with all my info ready. In the meantime, I'll use the phone certification system so I don't miss this week's payment. Thank you everyone for sharing your experiences and solutions! This community is a lifesaver when dealing with NY unemployment's technical nightmares 🙏
@Jackson Carter You re'definitely not alone in this! The Google Authenticator phone transfer thing has caught so many people off guard - I wish they made it clearer when you first set up MFA how important it is to properly transfer it to new devices. I m'actually dealing with a similar situation right now though (mine was more about the codes just suddenly stopping working .)Reading through this whole thread has been amazing - so many people sharing detailed solutions that actually work. That 7:28am calling strategy that @StarStrider mentioned sounds really smart. I m'planning to try it too. Good luck tomorrow morning! Hopefully we both get through and can finally get this mess sorted out. The phone certification tip is clutch too - at least we won t'miss payments while dealing with this technical nightmare 🤞
This whole thread has been a lifesaver! I'm in the exact same situation - got a new phone about 3 weeks ago and completely forgot about transferring Google Authenticator until I tried to log in yesterday. The 844-891-1786 number and all the detailed calling strategies people have shared are pure gold. I'm setting my alarm for 7:25am tomorrow to try the 7:28am calling trick. Already have all my info gathered - claim start date, weekly benefit amount, confirmation letter, the works. It's crazy how common this issue is yet they don't warn you anywhere about properly transferring your authenticator app. Thanks to everyone who took the time to share their step-by-step solutions! Definitely gives me hope after two days of frustration. Will update tomorrow if I get through! 🤞
Anastasia Fedorov
I've been dealing with this exact same issue for the past month and it's driving me absolutely insane! That technical difficulties page is like a cruel joke at this point. I finally got through last week after calling 40+ times in one day and the rep told me my claim was "under review" but couldn't give me any specifics about what that means or how long it takes. Meanwhile I'm behind on everything and living off credit cards. I'm definitely going to try some of these suggestions - especially the early morning login trick and maybe that claimyr service. It's beyond frustrating that their "upgraded" system is somehow worse than what they had before. The fact that thousands of us are dealing with this and they just shrug it off is unacceptable. We shouldn't have to become experts in workarounds just to access benefits we've earned! Stay strong everyone - we'll get through this mess eventually. Thanks for all the tips and for making me feel less alone in this nightmare!
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Sean O'Connor
•I completely understand your frustration! I've been stuck in this same nightmare for about 2 weeks now and that technical difficulties page haunts my dreams at this point. The "under review" status with no timeline is such a slap in the face when you're struggling financially. I tried the early morning trick yesterday around 6:45 AM and actually got past the error page for the first time in weeks! Didn't solve my pending claim issue but at least I could see my account. Also seriously considering the claimyr option after reading all these success stories. It's absolutely ridiculous that we have to jump through all these hoops for something that should be straightforward. Hang in there - we're all in this together!
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Benjamin Kim
This is beyond frustrating! I've been stuck with the same technical difficulties page for 2.5 weeks now and my claim has been pending for 6 weeks total. Every time I think maybe today will be different, nope - same error page mocking me. I finally got through yesterday after probably 35 attempts and the rep basically told me "the system shows your claim is being processed" but couldn't explain the delay or give any timeline. My savings account is down to double digits and I'm starting to get those lovely late payment notices. Reading through everyone's experiences here is both comforting (knowing I'm not alone) and terrifying (seeing how long some of you have waited). I'm definitely going to try the early morning login trick tomorrow and maybe look into that claimyr service if I get desperate enough. It's absolutely insane that in 2025 we're dealing with a government website that makes dial-up internet look reliable. Thanks for sharing all your tips everyone - we shouldn't have to be unemployment claim hackers but here we are!
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