Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Join the conversation
AstroAce
just stop filing claims when you start working full time, thats what i did and never had problems
That's not the right way to do it. You need to file one final claim reporting your work to officially close your claim period. Just stopping can cause issues later.
Noah Ali
Just to add some clarity - when you file your weekly claim, you'll see a question asking if you worked during that claim week. Answer honestly about your start date and hours worked. Even if you haven't received your first paycheck yet, you still need to report the work. The key is reporting when the work was performed, not when you got paid. Also keep records of everything - your start date, hours worked, and when you reported it. This protects you if there are any questions later about your claim.
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Keep filing those weekly claims no matter what! Even if everything shows pending, you need to maintain your claim or you could lose benefits. I learned that the hard way when I stopped filing thinking it didn't matter.
Daryl Bright
•Good to know - I'll definitely keep filing them. Do you know if there's a limit to how long they can keep it pending?
Zara Shah
Two weeks is pretty typical for the initial review process. NYS Department of Labor has been dealing with high volumes lately which can slow things down. The system should show you if there are any specific issues or additional documents needed - look for any alerts or messages in your account dashboard. If everything looks clear on your end and you've submitted all required docs, it's likely just working through their normal verification process. Keep doing those weekly certifications as others mentioned - that's crucial even while pending!
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UPDATE: I FINALLY got through!!! I tried the Claimyr service after struggling for days more, and I was connected to an agent within 45 minutes. The verification was actually really quick once I got someone on the phone - just had to confirm some employment details and explain why I left my last job. They told me my claim had been flagged because my employer didn't respond to their initial verification request (typical). My claim is now fully processed and I should receive payments within 3 business days. Such a relief! Thank you everyone for your help and suggestions!
Fidel Carson
•Great news! Thanks for coming back to update us. That's typical about the employer not responding - happens all the time and then we're the ones who suffer while waiting. Glad you got it resolved!
Congrats!!! So glad it worked out for you!!! 🎉
Luca Marino
Wow, thank you for updating us with your success story! I'm still in the middle of this nightmare myself - been trying for over a week now. Hearing that Claimyr actually worked for you gives me hope. I was hesitant about using a third-party service, but at this point I'm willing to try anything. The fact that your employer didn't respond to their verification request is infuriating - why do WE have to jump through hoops because THEY can't be bothered to respond? Anyway, so happy you got it resolved and will definitely be trying Claimyr tomorrow!
Rita Jacobs
•@Nia Watson you re'absolutely right about the system being broken! I ve'been lurking on this thread because I m'dealing with the same issue - got the dreaded speak "to a representative email" two weeks ago and have been in phone hell ever since. Reading everyone s'experiences here has been both comforting knowing (I m'not alone and) infuriating seeing (how widespread this problem is .)I m'definitely going to try the 8:28am calling strategy tomorrow, and if that fails, Claimyr seems to be the way to go based on multiple success stories here. It s'ridiculous that we have to resort to paying a third party to access our own benefits, but if it gets results, it s'worth it. Thanks to everyone who shared their tips and especially @Carmella Popescu for the detailed update - gives me hope that there IS a way through this maze!
@Nia Watson I totally feel you on how broken this system is! I ve'been dealing with something similar - my claim has been pending "review for" almost 3 weeks now and every time I call I get the runaround. What really gets me is that we re'basically being punished for our employers lack' of responsiveness. I tried the early morning calling strategy yesterday 8:28am (and) actually got through after about 20 minutes on hold! The agent was helpful and explained that there s'been a huge backlog due to some system updates they did in February. She said if you can t'get through by phone, you can also try submitting a request "for expedited review through" the online portal - apparently it s'buried in the forms section but it does get looked at within 5-7 business days. Might be worth a shot while you re'also trying the other methods. Good luck!
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also make sure you're filing your weekly claims even if your initial claim is still pending! i made that mistake and it delayed everything even more
Malia Ponder
•Wait really? I thought I had to wait until my claim was approved before filing weekly claims?
Kyle Wallace
•No, you should definitely start filing your weekly claims right away. Even if your initial claim is still being processed, you need to establish that you're actively claiming benefits for each week you're unemployed.
I just went through this same process last month! Here's what helped me: Once you're logged into my.ny.gov, look for the "Unemployment Services" section, then click on "UI Online Services." From there you should see options like "Claim Summary" and "Payment History" - that's where your status will show up. Mine showed "Pending - Adjudication" for about 2 weeks before it got approved. And yes, definitely start filing your weekly claims right away even while it's pending - you can't go back and claim those weeks later if you miss them. The whole process is frustrating but hang in there!
This is super helpful! I just created my my.ny.gov account and found the UI Online Services section. My claim is also showing "Pending - Adjudication" so it's reassuring to know that's normal. Quick question - when you were filing your weekly claims during the pending period, did you have to answer different questions or was it the same process as after approval?
Katherine Harris
Make sure you're continuing to file your weekly claims even while it's pending. If there was a delay in processing, you'll still get paid for those weeks once it's approved. Also double-check that you answered all the questions correctly on your initial application - sometimes a wrong answer can trigger a review.
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Natalie Wang
•Yes I've been doing the weekly certifications religiously. Hopefully that means I'll get back pay for all these weeks once it goes through.
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Ravi Sharma
Five weeks is definitely on the longer side, but unfortunately not unheard of during busy periods. I went through something similar last winter - my claim took about 6 weeks to process because there was a discrepancy with my employer's wage reporting that required manual review. The good news is once it gets approved, you should receive all your back payments for the weeks you've been certifying. In the meantime, try reaching out to your local career center - sometimes they have direct contacts at the Department of Labor who can help expedite stuck claims. Also check if your county has any emergency rental assistance programs while you're waiting. Hang in there!
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