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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
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This thread has been absolutely incredible to read through! I'm new to this community and currently dealing with my first unemployment claim, so seeing everyone's shared experiences with forfeit penalties has been both educational and reassuring. It's honestly mind-blowing that something as basic as checking your account balance requires this level of detective work and community collaboration. What really impresses me is how Anderson's initial frustration has evolved into this comprehensive resource that will help so many people. The variety of solutions shared here - from secure messaging and Claimyr to manual calculations and strategic calling times - creates such a robust toolkit for anyone facing similar issues. Ana Rusula's warning about potential interest charges was particularly eye-opening! I'm definitely bookmarking this thread for future reference. Even though I'm not currently dealing with forfeit penalties, the problem-solving approaches and community support demonstrated here seem invaluable for navigating any NYSDOL challenges. Thanks to everyone for being so generous with sharing your real-world experiences and turning individual struggles into collective solutions. This is exactly what community support should look like!
Welcome to the community, Aisha! I'm also pretty new here and have been blown away by how supportive and knowledgeable everyone is. This thread really has become an amazing resource - I never would have imagined that getting basic account information could require so much community problem-solving, but here we are! What strikes me most is how everyone has been so willing to share not just their successes, but also their dead ends and frustrations. That kind of honest sharing makes it so much easier for newcomers like us to understand what we might be getting into and have realistic expectations about the process. The point about Ana's interest charge warning is so important - those are exactly the kinds of hidden details that the official system doesn't make clear but could really impact your financial planning. I'm also bookmarking this thread as my unofficial NYSDOL survival guide! Thanks for adding your perspective - it's encouraging to see how this discussion continues to help new people even months after Anderson's original question was resolved.
This thread is absolutely amazing! As someone who's completely new to dealing with unemployment issues, I'm honestly shocked by how many hoops people have to jump through just to find out basic account information. Reading through everyone's experiences really shows how the NY unemployment system seems almost deliberately confusing. What really stands out to me is how this community has essentially created the comprehensive guide that NYSDOL should have provided from the start. Between the secure messaging approach, Claimyr service, manual calculation methods, strategic calling times, and warnings about hidden fees - you've all basically reverse-engineered the entire system through shared experience! Anderson, congratulations on finally getting your balance sorted out - your persistence really paid off and helped create this incredible resource for everyone else. And to everyone who shared their struggles and solutions, thank you for being so generous with your knowledge. This is exactly what community support should look like! I'm definitely bookmarking this thread as my unemployment survival guide. Even though I'm not currently dealing with forfeit penalties, having all these real-world strategies documented in one place feels invaluable for navigating whatever bureaucratic challenges might come up in the future.
Welcome to the community, Chloe! You've really captured what makes this thread so special - it's incredible how everyone's individual struggles have combined to create this comprehensive resource that's honestly better than anything official. As someone who's also new to unemployment issues, I find it both frustrating and reassuring that we're not alone in finding the system confusing. Your point about the community essentially reverse-engineering NYSDOL through shared experience is spot on. It really shouldn't take this much collective detective work just to understand basic account functions, but at least we have each other's knowledge to rely on! The variety of approaches shared here gives everyone multiple options to try, which is so much better than being stuck with just the official (often unhelpful) channels. I'm also bookmarking this thread as my go-to reference. Even though none of us should need a survival guide just to check account balances, having all these real-world solutions in one place definitely makes dealing with the system feel more manageable. Thanks for adding your perspective - it's great to see how this discussion continues to help newcomers navigate these challenges!
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My brother did this and got his benefits no problem. The voluntary part doesn't matter - what matters is WHY the layoff happened. If it's because the company needs to reduce headcount, you're good. Just document everything!
I actually just went through the NYS Department of Labor website and their handbook specifically mentions that voluntary layoffs are eligible for benefits as long as the separation is due to "lack of work" on the employer's part. The key is that you're not quitting your job - you're accepting an offer to be laid off because the company needs to reduce staff. I'd recommend calling the Department of Labor directly at 1-888-209-8124 to confirm your specific situation, especially if your severance package has any unusual terms. Also make sure to file your claim as soon as your last day of work, don't wait!
That's really helpful information about the handbook! I didn't know they had specific guidance on voluntary layoffs. Quick question - does the severance package timing affect when you can start collecting benefits? Like if I get 2 months severance pay, do I have to wait until that runs out to file my claim?
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Congratulations Logan! 🎉 That message is absolutely your official approval notification - you've made it through the hardest part! I received the exact same message from NY DOL about 4 months ago and my direct deposit came through in exactly 2 business days, just like everyone else here is saying. Since you already have direct deposit set up, you'll definitely get your payment much faster than the 3-week KeyBank card timeline they mention. Mine actually hit my account around 5:15 AM on the second business day, so I'd recommend checking your account early in the morning! Make sure to screenshot that approval message for your records and set up a weekly certification reminder ASAP - I do mine every Sunday at 8 AM and haven't missed one yet. The approval process was definitely the most stressful part, but now it's just about maintaining that weekly certification routine. You're basically at the finish line now - congrats on pushing through all the uncertainty! 💪
Thanks Ava! That 5:15 AM timing is super specific and helpful - it's wild how consistent NY DOL's early morning processing seems to be across everyone's experiences! 😊 The fact that literally everyone here has had the same 2 business day timeline gives me so much confidence. Already got my approval message screenshotted and my Sunday 8 AM certification reminder is locked and loaded. This whole thread has been incredible - I went from being anxious and unsure to feeling totally prepared thanks to everyone sharing their exact experiences and timelines. After months of stress, I can't believe I'm finally at the point where I just need to wait a couple days for that first deposit. Ready to join the success stories! 🎉
Congrats Logan! 🎉 That's definitely your approval message - you're officially in the system! I got this exact same notification about 6 weeks ago and my direct deposit hit in 2 business days just like everyone else here. Since you already have DD set up, you'll see it way faster than the KeyBank card option. Pro tip: check your account around 5-6 AM - that's when NY DOL usually processes deposits. Mine came through at 5:40 AM on day 2! Make sure you screenshot that message for your records and set up a Sunday morning certification reminder ASAP. The approval was definitely the hardest part - now it's just staying consistent with weekly certifications. You made it through the worst of it! 💪
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I just went through this exact same nightmare a couple months ago and totally feel everyone's pain here! The NY unemployment website is seriously the worst designed site ever. What finally worked for me after trying literally everything was this specific path: Log into NY.gov → "My Online Services" → "Unemployment Insurance Online" → then you HAVE to check multiple places because they randomly scatter your info everywhere: "Account Summary," "View Payment History," "Monetary Determination Status," AND "Claim Details." Your actual status might show up in one section but not the others for absolutely no reason 🤦♀️ Also super important - check your "Messages" or "Correspondence" inbox because they love hiding critical updates there instead of putting them somewhere obvious! Timeline wise, mine took exactly 9 business days to appear anywhere on the site even though I was checking obsessively every single day. Keep doing those weekly certifications while you wait though - that part is crucial even if your claim is still showing pending! If you're still not finding anything after 2 weeks, definitely call them first thing Monday morning around 8am (best chance of getting through) or try that claimyr service people mentioned. The whole system is absolutely broken but hang in there, your status is buried somewhere in that confusing maze! 🤞
This is such a detailed breakdown, thank you Chloe! I'm currently stuck in this same frustrating situation and your step-by-step guide is exactly what I needed. Just tried your specific path through "My Online Services" and you're totally right about having to check multiple sections - found some info under "Monetary Determination Status" that wasn't showing up in "Payment History" at all! The 9 business day timeline is really reassuring since I'm only on day 6 and was starting to worry. Also checked my Messages inbox like you suggested and found some correspondence I completely missed. Really appreciate you mentioning the Monday 8am call strategy too - if this doesn't update soon I'll definitely try that approach. This whole thread has been way more helpful than anything on the actual NY unemployment site! 🙏
I'm dealing with this exact same frustration right now! Just filed my claim 3 days ago and have been going crazy trying to find where to check the status. After reading through all these super helpful responses, I'm going to try the "My Online Services" → "Unemployment Insurance Online" → "Account Summary" path and check multiple sections like everyone suggested. Sounds like I need to be patient since it can take 7-10+ business days for anything to show up, which is honestly ridiculous but good to know! Definitely going to check my Messages inbox too since so many people found important updates there. Thanks everyone for sharing your detailed navigation steps - this thread is way more useful than the actual NY unemployment website! Will keep doing my weekly certs while I wait 🤞
Miguel Ramos
I went through this same anxiety a few months ago! One thing that really helped me understand what was happening was looking at the "Issue Summary" section in the portal - it shows if there are any specific flags on your claim that are causing delays. Common ones are "Able and Available" or "Separation Issues" which basically mean they're verifying you're eligible to work and checking the circumstances of how you left your job. Also, if you have direct deposit set up, that's usually processed faster than paper checks once your claim does get approved. The whole process felt like forever but looking back, 2 weeks is still pretty normal timing for the initial review.
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Sofia Morales
•This is super helpful Miguel! I've been stressing out thinking something was wrong with my claim, but it sounds like 2 weeks is actually pretty standard. I'm going to check that "Issue Summary" section you mentioned - I don't think I've looked at that part yet. The direct deposit tip is good to know too. It's reassuring to hear from someone who went through the same thing and came out the other side. Thanks for sharing your experience!
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Marcus Patterson
One more thing to check - if you're still anxious about the status, you can also call the automated phone system at 1-888-209-8124. It's not as detailed as the online portal but it can give you a quick status update without having to wait on hold for a human agent. Just have your SSN and PIN ready. The automated system will tell you if there are any issues flagged on your claim or if payments have been released. I found it helpful during my waiting period just to get that extra confirmation that things were moving along normally.
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Dylan Cooper
•Thanks Marcus! That automated line sounds really useful - I had no idea it existed. I'm definitely going to try calling that number later today. It would be nice to get some confirmation without having to deal with the crazy hold times everyone talks about. Do you know if the automated system is available 24/7 or does it have specific hours? Also wondering if it gives any more detail than just basic status - like if it mentions timeline estimates or anything like that?
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