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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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I'm in the exact same situation right now! Just got my first payment yesterday and the agent told me the same thing about waiting for DocuSign. Reading everyone's experiences here is both reassuring and nerve-wracking - sounds like anywhere from 7 days to 3 weeks is normal. I've already added ny.gov to my email whitelist and set up notifications on my phone so I don't miss it when it comes. The 48-hour expiration that @QuantumQueen mentioned is scary - I'll definitely complete it immediately. Really hoping mine comes through on the faster side since I'm also behind on bills after 2 months of waiting. Thanks everyone for sharing your timelines, it helps to know what to expect!
Welcome to the waiting game! I'm actually in a similar boat - got my first payment scheduled for Monday but also only one week. It's so frustrating that they can't just release everything at once, but at least we're making progress. Good thinking on the email notifications - I'm going to do the same thing. The stories here are making me realize I need to be way more vigilant about checking my email than I normally am. Fingers crossed we both get our DocuSign emails sooner rather than later!
I just went through this exact process last month! Got my first payment on a Tuesday and the DocuSign email came exactly 9 days later (the following Thursday evening around 8pm). One thing I wish someone had told me - when you get the DocuSign, read through it carefully before signing. There are multiple sections and you need to scroll down to make sure you complete everything. I almost missed the identity verification part at the bottom and had to go back in. My back pay (5 weeks) came through as two separate deposits - 3 weeks on the first payment and 2 weeks three days later. Total time from DocuSign completion to getting all my money was about a week. Hang in there! I know the waiting is brutal but you're almost there. The fact that you got your first payment means your claim is approved and the rest should follow soon.
This is super helpful, thank you! I'm definitely going to take my time reading through the DocuSign when it comes - sounds like it's easy to miss parts if you rush through it. Good to know about the multiple deposits too, I would have probably panicked if only part of my back pay showed up at first. Nine days doesn't sound too bad compared to some of the longer waits people mentioned. Really appreciate you sharing the detailed timeline!
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I've been reading through all these responses and they're super helpful! I'm actually dealing with a similar situation right now where I can access my NY.gov ID but it's not properly linked to my unemployment account. When I try to log in, it takes me to a page that says "no claims found" even though I know I have an active claim. Has anyone else run into this specific linking issue? I'm wondering if I should call the technical support number or if there's a way to fix the linkage online. Really don't want to sit on hold for hours if there's a simpler solution!
I actually had that exact same "no claims found" issue! It's usually a linkage problem between your NY.gov ID and your unemployment account. Don't try to fix it online - you'll just end up in circles. Call the technical support number (800-833-3000) and specifically tell them your NY.gov ID isn't linked to your existing unemployment claim. They can see both accounts on their end and merge them properly. It took about 5 minutes once I got through to someone. If you can't get through on the phone, that Claimyr service that others mentioned worked for me too. The key is explaining that you have access to your NY.gov ID but it's not connected to your claim - that's different from a complete lockout situation.
I just want to thank everyone who contributed to this thread - this is exactly the kind of information that should be stickied or made into a guide somewhere! The NY unemployment system is so unnecessarily complicated with all the different login methods and account linking issues. I'm saving this whole thread for future reference. A few quick tips to add based on what I've learned from dealing with government websites: 1. Always use the same browser when accessing government sites - they can be finicky with cookies and sessions 2. Never use incognito/private browsing mode for important accounts because you lose all the auto-save benefits 3. Screenshot or write down your account details immediately after creating any government account - don't rely on memory! 4. If you move, update your address with ALL your government accounts separately - they don't talk to each other The system really needs to be simplified but at least we can help each other navigate the mess. Thanks again to everyone who shared their experiences and solutions!
This is such valuable information, thank you for compiling these tips! I'm new to the NY unemployment system and honestly feeling pretty overwhelmed by all the different account requirements. Your point about using the same browser is something I never would have thought of - I usually switch between my phone and laptop depending on where I am. I'm definitely going to screenshot everything from now on after reading about all these lockout horror stories. Quick question - when you say "update your address with ALL your government accounts separately," does that include things like the IRS and Social Security too, or are you mainly talking about NY state accounts? I just want to make sure I'm covering all my bases since I recently moved and don't want to run into issues later!
@Ella Russell Yes, definitely update your address with ALL government accounts separately! That includes IRS, Social Security, DMV, voter registration, SNAP/food stamps if you have them, Medicaid, and any other state benefits. They really don t'communicate with each other automatically like you d'expect. I learned this the hard way when I moved and only updated some accounts - ended up missing important mail from others. For federal stuff like IRS and SSA, you can usually do it online through their respective websites. For NY state accounts, you might need to update unemployment, tax department, DMV, and health insurance marketplace separately. It s'a pain but better than dealing with mail forwarding issues or account verification problems later. The NY.gov portal is supposed to eventually link everything but it s'not there yet!
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I'm so sorry you're going through this tough situation. While childcare issues typically don't qualify as "good cause" for unemployment in NY, I'd still encourage you to apply and be completely honest about your circumstances. Make sure to include that daycare closure letter and explain that you actively tried to find alternative childcare but couldn't. Sometimes adjudicators will consider unique situations. In the meantime, also check if you qualify for emergency assistance programs through your county's social services department - they sometimes have emergency childcare funding or other support for parents in crisis situations like yours.
This is really helpful advice, thank you! I didn't know about county social services having emergency childcare funding - I'll definitely look into that. It's good to know that even though the circumstances might not typically qualify, it's still worth being thorough with the application and documentation.
I went through something similar when my babysitter quit unexpectedly and I couldn't find replacement care. NYS DOL initially denied my claim, but I appealed with documentation showing I had exhausted all childcare options in my area and included letters from several daycares that had waiting lists. The appeal judge was more understanding of the emergency nature of the situation. It took a few months to resolve, but I eventually got approved. Don't give up after the first decision - the appeals process can be more thorough in considering individual circumstances. Also document everything you're doing to find both childcare and new employment while you wait.
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I'm having this exact same issue right now! Just finished my ID.me verification on my iPhone about 10 minutes ago and I'm stuck at that "Return to the other open browser tab" message. Reading through all these comments, it's clear the manual workaround is the way to go - opening a new tab and going directly to labor.ny.gov while keeping the ID.me tab open. It's absolutely ridiculous that such a basic redirect function has been broken for so long and they haven't fixed it! This thread has been more helpful than hours of searching the official site. About to try the workaround now - really hoping it works because I can't afford to wait much longer for my benefits. Thanks everyone for sharing actual solutions! 🙏
I just went through this exact same nightmare about 3 weeks ago! The manual workaround absolutely works - I was stuck at that same screen for hours before someone on here shared the solution. Open a new tab, go straight to labor.ny.gov, log in with your regular NY.gov credentials and it should recognize your ID.me verification right away. Just make sure you DON'T close that ID.me tab until you're successfully back in the unemployment portal! I made that mistake the first time and had to redo part of the verification 🤦♂️ It's honestly mind-blowing that they haven't fixed such a basic redirect issue but at least this workaround gets you through. You've got this - the hardest part is already done!
This exact same thing happened to me about 2 weeks ago! I was so frustrated I almost threw my phone. The mobile redirect from ID.me is completely broken - you're definitely not alone in this. Here's what finally worked: After you get stuck at that "return to other browser tab" message, DON'T close that ID.me tab. Open a brand new tab in your browser, manually type labor.ny.gov into the address bar, and log back in with your NY.gov ID credentials like you normally would. The system should immediately recognize that you completed ID.me verification and let you continue. I know it sounds too simple but that's literally all you have to do - the automatic redirect just doesn't work on mobile browsers. Keep that ID.me tab open as backup until you successfully get back into the unemployment portal though! It's honestly embarrassing that NY hasn't fixed such a basic bug but at least this workaround gets you unstuck without having to start over. You're almost there! 💪
This is such a relief to read! I'm dealing with this exact same issue right now and was getting so panicked. Just completed my ID.me verification about 45 minutes ago on my Android and I've been staring at that "return to other browser tab" message ever since. There literally is no other tab! I was starting to think I broke something. About to try your manual workaround - open a new tab, go to labor.ny.gov, and log back in while keeping the ID.me tab open. It's crazy that something so basic is broken but I'm just grateful there's a solution. Thank you for explaining it so clearly! 🙏
James Martinez
I just went through this process a couple months ago after being laid off from my warehouse job. Like others mentioned, you definitely want to file ASAP - don't wait any longer! The good news is that even though you can't backdate those two weeks, the application itself is pretty straightforward once you get started. One thing that tripped me up was making sure I had my separation paperwork ready - if your employer gave you any kind of layoff notice or termination letter, have that handy when you file. It helps speed up the process since they need to verify your reason for unemployment. Also, once you get your claim going, set up direct deposit right away if you can - it's way faster than waiting for paper checks in the mail.
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Kai Rivera
•That's really good advice about having the separation paperwork ready! I actually do have the layoff notice my employer gave me, so I'll make sure to have that scanned and ready when I file. The direct deposit tip is great too - I hadn't even thought about that but you're right that waiting for checks would just add more delays. Thanks for sharing what worked for you during your process. It's helpful to hear from people who recently went through the same situation.
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Cedric Chung
I'm in a very similar situation - got laid off from my job about 10 days ago and have been putting off filing because I wasn't sure about the timing rules. Reading through all these responses has been really eye-opening. It sounds like the main takeaway is that while I can't get those missed weeks back, I need to stop procrastinating and file immediately to avoid losing any more potential benefits. I'm going to gather all my employment documents tonight and file first thing tomorrow morning through my.ny.gov. Thanks to everyone who shared their experiences - it's reassuring to know I'm not the only one who waited longer than they should have!
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Edward McBride
•You're definitely not alone in waiting! I was in the exact same boat when I got laid off from my restaurant job a few months back. I kept thinking "I'll do it tomorrow" and before I knew it, almost two weeks had passed. The key thing I learned is that once you file, you really want to stay consistent with the weekly certifications - it becomes routine pretty quickly. One small tip that helped me: when you're gathering those employment documents tonight, also jot down a quick timeline of your work history with approximate dates. Having it written out beforehand made filling out the online application so much smoother. You've got this!
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