Here's what you need to know about address changes during claims: - Address updates don't affect claim approval - Changes usually process within 24-48 hours - You can still certify while address is updating - Make sure to update BOTH UI Online account AND payment method address - If you're getting paper checks, there might be a slight delay - For fastest results, use direct deposit instead of debit card I work as a career counselor and see this all the time. Just keep certifying weekly and you'll be fine. If you need to speak with someone, use claimyr.com - way better than waiting on hold forever.

lmaooo ny unemployment system is a joke fr fr 🤡

Just went through this exact situation last month! Don't beat yourself up about the two week delay - I waited almost three weeks because I was hoping my employer would call me back. The key thing is to file immediately now. When you file through my.ny.gov, make sure you have your Social Security number, driver's license, and employment info for the last 18 months ready. The system will ask for your last day worked and reason for separation, so be specific about being laid off. One tip that helped me: if you run into any technical issues with the website (it can be glitchy during peak hours), try filing early in the morning or late evening when there's less traffic. Good luck!

I'm in a very similar situation - got laid off from my job about 10 days ago and have been putting off filing because I wasn't sure about the timing rules. Reading through all these responses has been really eye-opening. It sounds like the main takeaway is that while I can't get those missed weeks back, I need to stop procrastinating and file immediately to avoid losing any more potential benefits. I'm going to gather all my employment documents tonight and file first thing tomorrow morning through my.ny.gov. Thanks to everyone who shared their experiences - it's reassuring to know I'm not the only one who waited longer than they should have!

Update from my experience: After you complete the DocuSign, you'll get a confirmation email. Keep this as proof! I had to reference mine when following up about my back pay. Also, when the back payments do process, they might come in separate batches rather than all at once. For me, 3 weeks came in the first payment, then the other 4 weeks came two days later. Don't panic if you only see partial payment at first. The payment release date shown in your payment history might also be different from when it actually hits your bank account or debit card, usually 1-2 business days later.

I'm in the exact same situation right now! Just got my first payment yesterday and the agent told me the same thing about waiting for DocuSign. Reading everyone's experiences here is both reassuring and nerve-wracking - sounds like anywhere from 7 days to 3 weeks is normal. I've already added ny.gov to my email whitelist and set up notifications on my phone so I don't miss it when it comes. The 48-hour expiration that @QuantumQueen mentioned is scary - I'll definitely complete it immediately. Really hoping mine comes through on the faster side since I'm also behind on bills after 2 months of waiting. Thanks everyone for sharing your timelines, it helps to know what to expect!

I'm having this exact same issue right now! Just finished my ID.me verification on my iPhone about 10 minutes ago and I'm stuck at that "Return to the other open browser tab" message. Reading through all these comments, it's clear the manual workaround is the way to go - opening a new tab and going directly to labor.ny.gov while keeping the ID.me tab open. It's absolutely ridiculous that such a basic redirect function has been broken for so long and they haven't fixed it! This thread has been more helpful than hours of searching the official site. About to try the workaround now - really hoping it works because I can't afford to wait much longer for my benefits. Thanks everyone for sharing actual solutions! 🙏

This exact same thing happened to me about 2 weeks ago! I was so frustrated I almost threw my phone. The mobile redirect from ID.me is completely broken - you're definitely not alone in this. Here's what finally worked: After you get stuck at that "return to other browser tab" message, DON'T close that ID.me tab. Open a brand new tab in your browser, manually type labor.ny.gov into the address bar, and log back in with your NY.gov ID credentials like you normally would. The system should immediately recognize that you completed ID.me verification and let you continue. I know it sounds too simple but that's literally all you have to do - the automatic redirect just doesn't work on mobile browsers. Keep that ID.me tab open as backup until you successfully get back into the unemployment portal though! It's honestly embarrassing that NY hasn't fixed such a basic bug but at least this workaround gets you unstuck without having to start over. You're almost there! 💪

I've been reading through all these responses and they're super helpful! I'm actually dealing with a similar situation right now where I can access my NY.gov ID but it's not properly linked to my unemployment account. When I try to log in, it takes me to a page that says "no claims found" even though I know I have an active claim. Has anyone else run into this specific linking issue? I'm wondering if I should call the technical support number or if there's a way to fix the linkage online. Really don't want to sit on hold for hours if there's a simpler solution!

I just want to thank everyone who contributed to this thread - this is exactly the kind of information that should be stickied or made into a guide somewhere! The NY unemployment system is so unnecessarily complicated with all the different login methods and account linking issues. I'm saving this whole thread for future reference. A few quick tips to add based on what I've learned from dealing with government websites: 1. Always use the same browser when accessing government sites - they can be finicky with cookies and sessions 2. Never use incognito/private browsing mode for important accounts because you lose all the auto-save benefits 3. Screenshot or write down your account details immediately after creating any government account - don't rely on memory! 4. If you move, update your address with ALL your government accounts separately - they don't talk to each other The system really needs to be simplified but at least we can help each other navigate the mess. Thanks again to everyone who shared their experiences and solutions!