I'm going through this exact same situation right now! I've been hesitant about ID.me for weeks because I'm really uncomfortable with biometric data collection. Reading through everyone's experiences here has been super helpful - it's good to know there are actually alternatives even if they're not well-publicized. I think I'm going to try calling and requesting the "alternative identity verification accommodation process" like others mentioned. Even if it takes longer, having control over my personal data feels worth the wait. Has anyone who went the paper route had any issues with their documents getting lost in the mail? I'm thinking of sending everything certified mail with return receipt just to be safe.

I just went through this same process last week! After reading all the advice here, I called using the phrase "alternative identity verification accommodation process" and got through to an agent who was really helpful. She explained that while the paper route takes 4-6 weeks longer, it's completely legitimate and they process these requests regularly. One thing I learned that might help others - the agent told me that if you're currently unemployed and need benefits urgently, you can actually start the paper verification process AND still use ID.me later if you change your mind. The paper application doesn't lock you out of the online option. She said some people start with paper for peace of mind, then switch to ID.me if their financial situation becomes too tight to wait. I ended up going with the paper route and sent everything certified mail yesterday. The waiting is hard, but I feel much better about protecting my biometric data. Thanks to everyone who shared their experiences - this thread was incredibly helpful!

@PixelPrincess One more thing to consider - if you're receiving unemployment benefits, you should also look into other assistance programs you might be eligible for while you're between jobs. Things like SNAP (food assistance), reduced-cost internet programs, utility assistance, and even some local food banks don't require you to be completely without income to qualify. Some community organizations also offer job training programs or networking events specifically for people receiving unemployment benefits. These resources can help stretch your benefits further during those 26 weeks and potentially help you find work faster. The NY Department of Social Services website has a good overview of what programs might be available based on your situation.

@PixelPrincess Welcome to the unemployment journey! The 26 weeks others mentioned is correct, and I'd recommend downloading the NY DOL mobile app if you haven't already - it makes filing weekly claims much easier than using the website. One thing I wish someone had told me early on is to start networking and applying for jobs right away, even if you think you have plenty of time. The job market can be unpredictable, and you want to maximize your chances of finding something before those 26 weeks are up. Also, keep detailed records of all your job search activities in case DOL ever audits your claim. Good luck with your first weekly filing tomorrow!

I'm a career counselor who works with pregnant women navigating job searches, and I wanted to add some practical tips for your situation. Beyond knowing that pregnancy doesn't disqualify you from unemployment benefits, here are some strategies that have helped my clients: 1) Consider temporary or contract work that might be more flexible about start dates and accommodating your timeline, 2) Look into companies that are certified as "Best Places to Work for Families" - they're typically more pregnancy-friendly, 3) Network through professional groups for working mothers in your industry, and 4) If you're in retail, many companies are hiring for seasonal positions right now which could work well with your timeline. Also, remember that you don't have to disclose your pregnancy until after a job offer is made - it's illegal for employers to ask about pregnancy status during interviews. Keep documenting all your job search activities for your weekly certifications. You're doing everything right!

As someone who works in HR, I wanted to emphasize that pregnancy is a federally protected class under the Pregnancy Discrimination Act, so the NYS Department of Labor legally cannot use it as grounds to deny benefits. When you file your claim, focus on your work history and availability for employment - that's what matters. One thing I'd suggest is checking if your former employer is offering any severance or continued health insurance coverage, as maintaining health coverage during pregnancy is crucial. Also, if you haven't already, reach out to your local WIC office and look into prenatal care programs that might help with costs while you're between jobs. Your situation is completely normal and you absolutely qualify for the unemployment benefits you've earned. Stay positive and keep applying - there are employers out there who will value your skills regardless of your pregnancy status!

Ugh I'm going through the exact same thing right now! Been calling for over a week and getting that stupid busy signal every single time. It's so frustrating when you desperately need to talk to someone about your claim and they make it literally impossible to get through. The system is completely broken. I'm definitely going to try that Spanish line trick that Henry mentioned - never would have thought of that! Thanks everyone for sharing your experiences, at least I know I'm not the only one dealing with this nightmare 😤

I'm dealing with this exact same nightmare right now! Been trying to get through for over two weeks and it's incredibly frustrating. Thank you all for sharing these tips - definitely going to try the Spanish line trick that @Henry Delgado mentioned. It's crazy that we have to find these workarounds just to access basic unemployment services. The system really needs to be fixed, but in the meantime I appreciate everyone sharing what's actually working. Stay strong everyone, we'll get through this! 💪

One thing I learned the hard way is to always check your balance before withdrawing cash, especially if you're not sure about fees. I got hit with a $3 charge once at a random ATM because I didn't realize it wasn't part of the free network. The KeyBank mobile app actually has an ATM locator feature that shows you the nearest fee-free locations, which has been a lifesaver. Also, if you do accidentally use a fee-charging ATM, you can sometimes call KeyBank customer service and they'll refund the fee if it's your first time - they did that for me when I explained I was new to the unemployment card system.

Another free option is using ATMs at most Target stores - they're part of the Allpoint network that others mentioned. I've also had good luck with ATMs at Costco and Sam's Club if you have memberships there. One tip that's saved me multiple times: before you insert your card at any ATM, look for the Allpoint, MoneyPass, or KeyBank logos on the machine. If you don't see any of those, it's probably going to charge a fee. Also, many banks will let you withdraw small amounts (like $20) even if it's not your bank, but always ask the teller about fees first if you go inside a branch.