anyone else think its crazy how much TAX MONEY they waste on these garbage systems that NEVER WORK RIGHT?? my cousin works in IT and says they could fix all this for way less than what ny is paying these contractors

I had trouble with mine last week too. What worked for me was entering everything in ALL CAPS. Sounds weird I know but the lady I finally got on the phone told me to try it and it worked. Apparently their system sometimes has issues with lowercase letters in certain fields (???). I also found out you can use the DOL mobile app instead of the website - it has fewer bugs from what the agent told me. Haven't tried it personally since the ALL CAPS trick worked, but might be worth trying if you're still stuck.

I'm in the exact same boat right now! Had my interview on Tuesday and still nothing. Getting so anxious checking my account. Did you get your determination yet? How long did it end up taking?

Just to add a helpful tip: if your claim is approved, you'll typically see the payment status change to "pending" about 24-48 hours before the money actually arrives in your account. This is normal processing time for the payment system. If you see that status change, you can be confident that payment is on its way.

Have you tried contacting your local representative? Sometimes they can help push things through faster.

idk if this helps but i had issues verifying my identity online and ended up having to go to the unemployment office in person. it sucked waiting in line but at least i got it sorted

idk why they make this process so complicated. its like they dont want us to get the benefits we deserve 🙄

Has anyone had luck calling the unemployment office directly? I've been trying for days and can't get through.

Has anyone tried going to the office in person? I'm thinking of making the trip tomorrow, even though it's a long drive. Getting desperate here.

Hey OP, any luck getting through yet? Keeping my fingers crossed for you! 🤞

Has anyone tried faxing their documents? I heard it might be faster than mailing or uploading online.

Just a heads up, they changed some policies last month. Make sure you're up to date on the latest requirements for fair hearings. The DOL website should have the info.

Oof, out-of-state claims are a real headache. Took me like 3 months to sort mine out. Hang in there!

Pro tip: if you cant get through on the phone, try reaching out to your local state representative. They can sometimes help speed things up with NYDOL.

Ive been waiting 3 months for them to sort out my claim. the system is broken af

Pro tip: When you talk to them, ask for a 'fact-finding interview' about your gig work. It shows you're being proactive and can help speed things up.

anyone else notice the system always seems to crash right when you need it most? 🤔 conspiracy theory: they do it on purpose to reduce payouts

Hey OP, when did you first file your claim? There might be different solutions depending on how long it's been pending.

Pro tip: if you do get through on the phone, ask for a supervisor right away. Regular agents often don't have the authority to backdate claims.

Anyone know if theres a time limit on how far back they'll go? I probably should have filed months ago but didnt realize I was eligible