Update: You guys were right, no deposit today (Wednesday). I checked my payment history on the website and it shows the payment is scheduled for tomorrow. Lesson learned about claiming on time! Thanks for all the help.

Same thing happened to me last month! I was panicking about rent too. One thing that might help for the future - you can actually start the certification process earlier in the day and save it as a draft if you get interrupted by family stuff. Then you can come back and submit it before the 7pm cutoff. I learned this the hard way after missing the deadline twice. Also, if you're really in a bind with rent, some landlords will accept a screenshot of your pending payment from the NYSDOL website as proof that it's coming the next day.

My theory is they're hoping youll miss one of these interviews so they can cut you off. Be super careful to attend all of them even tho its annoying AF

This is absolutely ridiculous and I'm sorry you're dealing with this. I went through something similar last year - ended up with 6 interviews over 4 months before I finally got it resolved. The key is finding out WHY your account is flagged. In my case, it was because I had worked some freelance gigs before getting laid off and their system flagged it as "irregular employment pattern." Once I got through to a supervisor who could see the actual flag on my account, they removed it and the interviews stopped. Don't give up - that's exactly what they want you to do. Document everything and keep pushing for answers about why you're being targeted specifically.

The NYS Department of Labor system is so confusing for first timers! I remember being lost too. But once you get into the routine of filing every Sunday and knowing when to expect payment it becomes automatic. Just don't forget to keep doing your job searches for the work search log.

I went through the same thing when I first got approved! The waiting week threw me off too - I kept checking my card balance expecting money that wasn't coming yet. Once you get past that first week though, the payments are pretty reliable. I've been getting mine every Wednesday for the past 6 months. Just make sure you have your direct deposit set up if you haven't already, it's way more convenient than the KeyBank card.

Program code 10 = regular UI benefits. You're good to go! Just make sure you're documenting your job search activities properly since they can audit that stuff.

I had the same panic when I first saw code 10 on my claim! Like others have said, it's just the standard unemployment insurance program code - nothing to worry about. I've been receiving benefits for about 6 weeks now with that same code and everything has been processing normally. Just keep filing your weekly certifications on time and make sure you're meeting the work search requirements (3 job contacts per week I believe). The real issues usually show up as different statuses or hold codes, not program codes.

I'm experiencing the exact same issue right now - filed my claim 5 weeks ago and it's been stuck in pending status ever since. Like many of you, I've tried calling NYS Department of Labor countless times but can never get through. What's really concerning me is that I haven't received any communication about what might be causing the delay or what additional information they might need from me. I've been keeping up with my weekly certifications and job search requirements, but the uncertainty is really taking a toll. Reading through these comments, it sounds like this is unfortunately pretty common right now. Has anyone had success with any specific strategies for getting updates on their claim status? I'm considering trying the legislative representative route that Savannah mentioned, but I'm wondering if there are any other options I should explore first.

I'm going through this exact same frustrating situation! Filed my claim 4 weeks ago and still stuck in pending with no explanation from NYS Department of Labor. The lack of communication is the worst part - you'd think they could at least send an automated update saying "your claim is under review, estimated timeline is X weeks" or something. I've been following all the suggestions here - checking for hidden notifications, keeping detailed logs of my call attempts, and staying up to date with weekly certifications. One small tip that might help others: I noticed that if you log into my.ny.gov at different times of day, sometimes the system shows slightly different information or loads sections that were previously timing out. It's probably just server load issues, but worth checking periodically. The stress of not knowing when (or if) payments will come through while bills pile up is really taking a toll. At least knowing we're not alone in this helps a little. Hang in there everyone!