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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
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Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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I went through the same thing when I first got approved! The waiting week threw me off too - I kept checking my card balance expecting money that wasn't coming yet. Once you get past that first week though, the payments are pretty reliable. I've been getting mine every Wednesday for the past 6 months. Just make sure you have your direct deposit set up if you haven't already, it's way more convenient than the KeyBank card.
Thanks for the reassurance! I was starting to worry something was wrong when I didn't see anything yet. Good to know the Wednesday payments are consistent once you get going. I should probably look into setting up direct deposit - do you know if there are fees with the KeyBank card?
Yeah there are definitely fees with the KeyBank card - ATM withdrawals cost like $1.50 each time unless you use their specific ATMs. Plus some merchants charge extra fees for debit transactions. Direct deposit is definitely the way to go if you can set it up. You just log into your my.ny.gov account and add your bank routing and account numbers under payment methods. Takes a few days to process the change but then you get your money faster and without any fees.
I've been on NYS unemployment for about 8 months now and can confirm what others are saying - it's weekly payments, usually hitting your account on Wednesdays if you file your weekly claim on Sunday. The one-week waiting period is standard for everyone's first payment, so don't panic when you don't see money right away. One thing I'd add is to make sure you answer all the weekly certification questions accurately - even small mistakes can trigger a review that delays your payments. And definitely consider switching to direct deposit if you haven't already - the KeyBank debit card has annoying fees and sometimes takes an extra day to load your benefits.
This is really helpful info! I had no idea about the weekly certification questions being so important. What kind of mistakes should I watch out for when filling those out? I want to make sure I don't accidentally trigger any delays since I really need these payments to come through consistently.
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Program code 10 = regular UI benefits. You're good to go! Just make sure you're documenting your job search activities properly since they can audit that stuff.
I had the same panic when I first saw code 10 on my claim! Like others have said, it's just the standard unemployment insurance program code - nothing to worry about. I've been receiving benefits for about 6 weeks now with that same code and everything has been processing normally. Just keep filing your weekly certifications on time and make sure you're meeting the work search requirements (3 job contacts per week I believe). The real issues usually show up as different statuses or hold codes, not program codes.
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I'm experiencing the exact same issue right now - filed my claim 5 weeks ago and it's been stuck in pending status ever since. Like many of you, I've tried calling NYS Department of Labor countless times but can never get through. What's really concerning me is that I haven't received any communication about what might be causing the delay or what additional information they might need from me. I've been keeping up with my weekly certifications and job search requirements, but the uncertainty is really taking a toll. Reading through these comments, it sounds like this is unfortunately pretty common right now. Has anyone had success with any specific strategies for getting updates on their claim status? I'm considering trying the legislative representative route that Savannah mentioned, but I'm wondering if there are any other options I should explore first.
I'm also stuck in the same pending nightmare - going on 6 weeks now with NYS Department of Labor. One thing I discovered that might help is checking the "Messages" section in your my.ny.gov account more frequently. Sometimes they send requests for additional information that don't trigger email notifications, and if you miss responding within their timeframe, it can extend the delay even more. I also started documenting every phone call attempt with timestamps in case I need to show I've been trying to reach them. @Caden Nguyen - before going the legislative route, you might want to try calling first thing Monday morning right at 8 AM when their phone lines open. I ve'heard some people have better luck getting through then before the lines get completely jammed. The whole system is clearly overwhelmed but at least we ll'all get backpay once this gets sorted out.
I'm going through this exact same frustrating situation! Filed my claim 4 weeks ago and still stuck in pending with no explanation from NYS Department of Labor. The lack of communication is the worst part - you'd think they could at least send an automated update saying "your claim is under review, estimated timeline is X weeks" or something. I've been following all the suggestions here - checking for hidden notifications, keeping detailed logs of my call attempts, and staying up to date with weekly certifications. One small tip that might help others: I noticed that if you log into my.ny.gov at different times of day, sometimes the system shows slightly different information or loads sections that were previously timing out. It's probably just server load issues, but worth checking periodically. The stress of not knowing when (or if) payments will come through while bills pile up is really taking a toll. At least knowing we're not alone in this helps a little. Hang in there everyone!
I'm right there with you Mohammad - the uncertainty is definitely the hardest part to deal with. I've been in pending status for about 3 weeks now and it's really wearing on me mentally. Your tip about checking my.ny.gov at different times is actually really helpful - I hadn't thought about server load affecting what information displays. I'm going to start doing that regularly. It's somewhat comforting to see so many others going through the exact same thing, though obviously I wish none of us had to deal with this mess. The fact that NYS Department of Labor can't even provide basic status updates or timelines in 2025 is pretty unacceptable. I'm planning to try calling right at 8 AM Monday like Mei suggested, and if that doesn't work I might reach out to my assembly member's office. We shouldn't have to jump through all these hoops just to get information about our own claims, but here we are. Thanks for sharing your experience - it helps to know we're all in this together!
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I've been dealing with NYS Department of Labor for years with my business and getting through to them when you have questions is nearly impossible. If you need to talk to someone about your specific situation, I found this service called Claimyr at claimyr.com that actually gets you connected to NYS Department of Labor agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling and getting busy signals.
Is that legit? Seems too good to be true that they can actually get you through to NYS Department of Labor.
Yeah it's real. I was skeptical too but it worked for me when I needed to resolve an issue with my quarterly filing.
Just wanted to add that the rules can vary slightly if you're in certain industries. For example, agricultural employers have different thresholds - they need to pay UI taxes if they pay $20,000 or more in wages in any calendar quarter, or if they employ 10 or more workers for some portion of at least one day in each of 20 different weeks. Also, domestic service employers (like if you hire a nanny or housekeeper) have their own rules too. Make sure to check the specific requirements for your type of business when you register!
This is really helpful to know about the industry-specific rules! I hadn't even thought about that. Since I'm still planning what type of business to start, this makes me realize I need to research the specific requirements for whatever industry I choose. Do you know where I can find a comprehensive list of all these different industry thresholds? The NYS Department of Labor website seems pretty scattered with this information.
Miguel Alvarez
I'm going through the exact same thing right now! Just got scheduled for my 4th interview after they told me the 3rd one would be my last. It's so frustrating because I'm doing everything right - applying to jobs, keeping detailed records, showing up to all their interviews on time. But they keep dragging me through this process while I'm just trying to find work. Reading through these comments makes me realize this is happening to way more people than I thought. It's clearly some kind of systematic issue with their flagging system. I'm definitely going to try calling and asking specifically what flag is on my account and demanding they document why I keep getting selected. This whole system feels designed to wear us down until we just give up claiming benefits we've earned. Thanks for posting this - at least now I know I'm not alone in dealing with this nonsense!
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Amara Chukwu
•Ugh, I feel your pain! I'm new to this whole unemployment process but seeing everyone's experiences here is both helpful and terrifying. It sounds like this interview harassment is way more common than it should be. The fact that they're telling people it's their "final interview" and then scheduling MORE interviews is just straight up lying at this point. I'm definitely saving all the advice in this thread about asking for the specific flag reason and documenting everything. It's crazy that we have to become experts in their broken system just to get benefits we paid into. Hope you get it sorted out soon!
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CyberSiren
•@Miguel Alvarez You re'definitely not alone in this! I m'dealing with something similar - got my 4th interview notice just this week after being told the 3rd was final. It s'so demoralizing when you re'already stressed about finding work and they keep putting you through these hoops. I ve'been reading through all the advice here about asking for the specific flag on your account and I think that s'going to be my next move. The fact that they re'outright lying about final "interviews shows" how broken this system really is. We shouldn t'have to become legal experts just to access our own benefits. Keep fighting it - sounds like persistence is the only thing that works with these people!
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GalacticGladiator
This is absolutely maddening and unfortunately becoming way too common. I'm currently dealing with my third interview after being told the second one was my "final review." The worst part is these interviews are scheduled during business hours when I should be networking or interviewing for actual jobs! Based on what I've learned from this thread and my own research, here's what I'm planning to do for my next interview: 1. Ask directly what specific flag is on my account and request they document the reason 2. Record the call (after informing them, since it's legal in NY) 3. Get the name and employee ID of whoever I speak with 4. Ask if I'm under investigation for fraud - if not, why the repeated interviews? 5. Request a supervisor if the person can't give me clear answers It's ridiculous that we have to become investigators just to access benefits we've paid into. The system is definitely designed to frustrate people into giving up. Don't let them win - keep detailed records of everything and push for real answers about why you're being targeted. Solidarity with everyone dealing with this bureaucratic nightmare!
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