New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!

Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.

Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.

An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!

Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.

IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Sofia Hernandez

NYDOL: Can't get through on phone, forgot PIN, need to verify docs received. Help!

I'm trying to check if the DOL received my documents from last week, but I can't get through on the phone. The message says they're too busy to take calls. I also realized I forgot my PIN. Does anyone know what to do in this situation? Is the PIN for the DOL or something else?

Javier Morales

Pro tip: If you can't get through on the phone, try reaching out to your local state representative. Sometimes they can help expedite things or at least get you some answers. Worth a shot!

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Emma Davis

This actually worked for me! My rep's office was super helpful. Good advice 👍

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14d

GalaxyGlider

Anybody else notice that the DOL website is always down for 'maintenance' when you need it most? 🙄 It's like they're running it on a potato or something.

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Oscar Murphy

NYDOL: 8 weeks, no determination on UI claim. 1099 contractor. Help?

I've been waiting 8 weeks for my unemployment claim determination and still nothing. They told me it would take longer because my last job was as a 1099 contractor, but this is ridiculous. I'm getting worried about my finances. Anyone else dealing with long wait times? Any advice on how to speed things up or what to expect?

Rachel Clark

word of advice: start looking for work if you haven't already. UI is taking forever these days and you don't wanna be left high and dry if they deny you.

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Zachary Hughes

This happened to me last year. Turns out they had my address wrong and all the mail was going to my old place. Double check your contact info!

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Oscar Murphy

Oh snap, I'll definitely check that. Thanks for the tip!

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17d

CosmicCrusader

Unemployment claim stuck in limbo - adjudication closed but still pending after 2 weeks. Help!

Hey everyone, I'm in a bit of a pickle with my unemployment claim. I applied two weeks ago and it's still pending. I called and they told me the adjudication is closed, but I have no idea what that means for my claim status. Has anyone else dealt with this? I'm trying to figure out what's going on and what I need to do next. Any advice would be really appreciated!

Giovanni Conti

Pro tip: call right when they open. I got through after only 20 minutes on hold last week. Also, be super nice to the person who answers. They deal with angry people all day and might be more helpful if you're friendly.

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Fatima Al-Hashimi

This! 👆 Being nice goes a long way. These ppl are just doing their jobs.

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16d

NeonNova

Anyone else notice how they changed the system last month? Seems like everyones having more problems since then. Maybe its related to ur issue OP?

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Dylan Campbell

Oh yeah, I heard about that. Apparently they "upgraded" the software. More like downgraded if you ask me 🙄

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16d

Sofia Hernandez

Classic government efficiency 🤣

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13d

Fatima Al-Maktoum

How to backdate UI claim? Need help ASAP!

Hey everyone, I'm trying to backdate my unemployment claim. Has anyone had any luck with this? I'm not sure about the process or if it's even possible. Any advice would be really appreciated!

Amina Diop

Pro tip: call right when they open. I got through after only 20 minutes on hold last week!

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Oliver Weber

What time do they open? Asking for a friend 👀

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14d

Amina Diop

8am in my state. Check your local office hours tho!

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12d

Natasha Romanova

Anyone know if theres a limit to how far back they'll go? I lost my job in January but didnt realize I could file until now 😬

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NebulaNinja

Yikes, that's a long time. I think it varies by state, but most have a max of like 6 months? Def call and explain your situation ASAP

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12d

Natasha Romanova

thanks, ill give it a shot. fingers crossed 🤞

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10d

QuantumQueen

NYSDOL: How to report out-of-state wages when system doesn't give the option?

Hey everyone, I'm having trouble with my unemployment application. I need to enter wages from another state, but the system didn't give me that option. It's asking me to call them to finish the application. Has anyone dealt with this before? What should I expect when I call? I'm a bit nervous about the whole process.

Sofia Perez

Hey OP, which state are you filing in? Some states are better than others at handling out-of-state wages.

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QuantumQueen

I'm filing in New York. My previous wages were from California.

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14d

Sofia Perez

Ah, gotcha. NY can be tricky, but they deal with this a lot. Just be persistent and you'll get through eventually.

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11d

Dmitry Smirnov

Plot twist: what if we all just moved to a state with better unemployment systems? 🤔 Who's with me? 😂

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ElectricDreamer

Great idea! Let's all move to... um... is there even a state with a good system? 🤣

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12d

Ava Johnson

I hear Canada's nice this time of year... 🇨🇦❄️

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10d

Giovanni Rossi

When will UI benefits resume after overpayment issue? (NYDOL)

Hey everyone, I'm dealing with an overpayment issue and I'm trying to figure out when I'll start receiving benefits again. It's been a problem since yesterday and I'm getting pretty worried. Has anyone else gone through this? Any advice on how to handle it or how long it usually takes to resolve?

Yara Khalil

Quick question - did you receive a notice about the overpayment? There should be instructions on there about how to proceed. If you didn't get one, that could be part of the problem.

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Giovanni Rossi

I got an email about it yesterday, but it didn't have much info. Just said there was an overpayment and my benefits were on hold.

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15d

Yara Khalil

Hmm, that's not very helpful. Definitely try to get someone on the phone. You need more details about whats going on

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13d

Keisha Brown

Anyone else feel like they need a law degree just to navigate the unemployment system? 🤔 It shouldn't be this complicated!

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Paolo Esposito

Preach! 🙌 I swear, half the battle is just understanding all the jargon they use.

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14d

Amina Toure

fr fr. and dont even get me started on their website. its like it was designed in 1995 and never updated 💀

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12d

Zara Ahmed

NYDOL Overpayment: When Will Regular Benefits Resume?

Hey everyone, I'm in a bit of a pickle with NYDOL. I accidentally received an overpayment on my unemployment benefits and now I'm trying to figure out when I'll get my regular benefits again. Has anyone dealt with this before? I got a notice from them but I'm not sure what to do next. Any advice would be really appreciated!

Jacob Smithson

Make sure to appeal if you think the overpayment was a mistake! You have 30 days from the date on the notice.

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Isabella Brown

Ive been waiting 3 months for them to process my appeal on an overpayment. The system is broken af

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Maya Patel

3 months? That's insane! Have you tried contacting your local representative? Sometimes they can help speed things up.

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16d

Isabella Brown

Good idea, I'll give that a shot. Thx!

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13d

Connor O'Brien

Owed unemployment benefits for months, no payment yet. NYDOL help?

Hey everyone, I'm having an issue with my unemployment benefits. I'm owed for a couple months from last year, but I haven't received anything yet. Has anyone else dealt with this? Any advice on how to get this sorted out?

Omar Farouk

anyone else feel like the whole system is designed to make us give up? 🤔

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Chloe Martin

Preach 🙌 It's a total clown show 🤡

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16d

Diego Fernández

Conspiracy theory: they make it hard on purpose so people just give up and they save money 👀

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14d

Anastasia Kuznetsov

Have you tried faxing your documents? I know it sounds ancient, but sometimes that gets attention faster than calling or emailing.

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Kayla Morgan

How to request a hearing for ny unemployment after being denied for the 3rd time?

My claim got rejected for the third time in September. I was let go from my position at a marketing firm back in May due to 'company restructuring' but they're claiming I quit voluntarily. I've sent them my termination letter twice and even had my former supervisor write a statement confirming I was laid off. First time they denied me in June saying insufficient documents, second time in August they said I didn't meet eligibility criteria, and now they're still saying I voluntarily quit. I've been trying to call them for 2 weeks straight but can never get through - either busy signals or disconnects after being on hold for 1-2 hours. I'm running out of savings and need to request a hearing but their website is so confusing. Has anyone successfully requested a hearing and actually won their case? What forms do I need to fill out? The rejection letter mentions something about requesting a hearing within 30 days but doesn't explain HOW to actually do it.

Chris Elmeda

I think your supervisor's statement is key here. Make sure it clearly states you were laid off and did not quit. At the hearing, they'll probably ask why your employer is claiming otherwise.

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Jean Claude

Call ur local legal aid! Most counties have free legal services that help with unemployment hearings. They can even represent you at no cost if you qualify financially. Google "[your county] legal aid unemployment" and something should come up.

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Charity Cohan

THIS!! I had legal aid help me and it made a huge difference. The lawyer knew exactly what to say and what evidence was most important.

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22d

Melody Miles

Can I verify my identity for NY unemployment without using ID.me?

My unemployment benefits got flagged for identity verification last week and they're telling me I need to use ID.me to confirm who I am. Problem is, I've tried using the ID.me website 3 times now and it keeps failing at the video call part. First time it crashed, second time it said my driver's license photo wasn't clear enough even though it's perfectly fine, and third time I waited 4 hours for a video call that never connected. I'm getting desperate here since it's been 2 weeks without any money coming in. Has anyone had success mailing in physical documents instead? Or maybe going to an actual office in person? I'm in Buffalo area and willing to drive if that's what it takes. Starting to worry I'll never get this fixed and will lose my apartment if I can't pay rent next month.

Leo Simmons

the dept of labor is just trash. my friend works there and says they're massively understaffed and the systems are from like 2005. they literally cant handle the volume so they make the verification process impossible on purpose to discourage people.

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Lindsey Fry

Try this: call your state assembly person's office!! I was stuck in ID verification hell for almost 2 months. Called my local assembly member, explained the situation, and their office has special contacts at unemployment. They fixed it within 3 days! Seriously - google your district rep and call them.

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Saleem Vaziri

THIS is the real pro tip!! Assembly members can work magic with unemployment issues!!

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22d

Melody Miles

I never thought of this approach. Going to look up my rep right now. Thank you!

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22d

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