2024 IRS Account Showing "Information Not Available" Message While 2023 Shows $0 Balance - Normal or Concerning?

I just checked my IRS account at sa.www4.irs.gov and noticed something concerning in the Details By Year section. For 2024, it's showing "INFO" with a message that specifically states "Your Information Is Not Available at This Time" under the Income Tax section. The system also includes a note saying "If you requested an adjustment to your account your information will not be available until that transaction is complete." Here's exactly what I'm seeing on my screen at 5:22: Under "Details By Year" there are two tax years listed: Tax Year: 2024 You Owe: INFO Income Tax: Your Information Is Not Available at This Time And then there's this message: "If you requested an adjustment to your account your information will not be available until that transaction is complete." For the previous year: Tax Year: 2023 You Owe: $0.00 I can also see options for "Installment agreement fees" and "Make a payment" on the page, as well as a link for "Frequently Asked Questions About Balances". Meanwhile, my 2023 tax year shows a balance of exactly $0.00. Is this a normal thing to see? I'm getting kind of nervous about why my 2024 information isn't available. I didn't think I requested any adjustments to my account, so I'm confused why it would say that. Has anyone else experienced this message on their IRS account or know what it means? Should I be concerned that something is wrong with my 2024 taxes?

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12 comments

Marcus Williams

This IRS account display shows two key tax years: 2024 and 2023. For 2024, you're seeing an "INFO" status rather than a dollar amount, along with a message stating "Your Information Is Not Available at This Time" - this is completely normal since 2024 is the current tax year and returns haven't been filed yet. The system's note about pending adjustments is a standard disclaimer that appears when information is being processed or updated. Your 2023 tax year shows a balance of $0.00, which confirms you have no outstanding obligations for that year. The presence of "Installment agreement fees" and "Make a payment" options in the menu are standard features of the IRS portal and don't indicate any issues if your balance is zero. The URL shown (sa.www4.irs.gov) confirms you're on the official IRS website, and the timestamp of 5:22 indicates this is a real-time view of your account status. The "i" icons next to "Income Tax" indicate there are information tooltips available for additional details about these entries.

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