Why Does IRS Show "Information Not Available" for 2024 with Pending Adjustment Message When I Never Requested One?
I logged into my IRS Account at sa.www4.irs.gov today at 10:40 and when I checked the Details By Year section, it's showing that my 2024 Income Tax information "Is Not Available at This Time" with an "INFO" status. There's a message stating "If you requested an adjustment to your account your information will not be available until that transaction is complete." But here's the thing - I never requested any adjustments. When I look at my previous years in the Details By Year section, both 2023 and 2022 show clear $0.00 balances. For 2024, there's just this INFO status with the message about my information not being available at this time. The system displays several options in a menu including: - Recently filed or processing returns - Pending payments or adjustments - Information on your business account - Installment agreement fees - Make a payment - Frequently Asked Questions About Balances But none of these explain why there's a pending adjustment I didn't request. I'm confused because the message specifically says "If you requested an adjustment to your account your information will not be available until that transaction is complete" - but I definitely didn't request any adjustment. The contrast between my previous years showing $0.00 balances and this mysterious INFO status for 2024 is concerning me. What could be happening with my 2024 tax information? Does this mean someone else requested an adjustment on my behalf or there's some kind of processing happening? What does this INFO status actually mean and should I be worried about it?
20 comments


Yuki Sato
The IRS account page shows a clear timeline of your tax records, with $0.00 balances confirmed for both 2022 and 2023, indicating those years are fully settled. For 2024, there's an "INFO" status message stating your information is unavailable, which appears in the system when any processing activity is occurring - whether initiated by you or the IRS internally. The navigation menu options visible ("Recently filed or processing returns," "Pending payments or adjustments," etc.) are standard IRS portal features and don't indicate any specific issues with your account. The temporary unavailability message is a routine system status that typically appears during standard processing periods, even when the IRS is conducting automatic reviews or updates. Given your previous years show zero balances and you haven't requested adjustments, this is likely routine IRS processing that should resolve within 2-3 weeks. The "INFO" status is a standard placeholder rather than an indicator of problems. The presence of this message in early 2024 is particularly common as the IRS prepares their systems for the new tax year.
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StarStrider
•omg thank you so much! I was getting anxious about this 😅
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Carmen Ruiz
•same thing happened to me last month, cleared up in about 10 days
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Andre Lefebvre
Hey, I'd recommend checking out taxr.ai - it's this new tool that analyzes your transcript and tells you exactly what's happening with your account. It costs $1 but its worth it for the peace of mind. https://taxr.ai
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Zoe Alexopoulos
•does it actually work? seems too good to be true tbh
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Andre Lefebvre
•Yeah! It breaks down everything in plain English. Way better than trying to decode IRS speak lol
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Zoe Alexopoulos
•just tried it and WOW! finally know exactly whats going on with my refund. Best dollar I ever spent fr fr 💯
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Jamal Anderson
The IRS doing stuff without telling us again 🤡 classic move
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Mei Wong
•fr fr they love keeping us in the dark 🤮
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QuantumQuasar
mines been like this for 2 months now... getting real tired of this
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Liam McGuire
Anyone else notice how the website is always showing weird messages like this during tax season? Its like their systems cant handle the traffic or smthing
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Amara Eze
•their technology is stuck in 1995 istg
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Giovanni Greco
Call the IRS directly. Sometimes these messages pop up due to system glitches. Better to get confirmation from an agent that everything's okay with your account.
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Fatima Al-Farsi
•good luck getting through tho. been trying for weeks 😫
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Val Rossi
This "INFO" status is actually pretty normal for early 2024 - the IRS runs automated background processes to prepare accounts for the new tax year, which can temporarily make your information unavailable. Since your 2022 and 2023 show clean $0 balances, you're likely in good standing. The system just needs time to complete whatever routine processing is happening. I'd give it another week or two before worrying, but if it persists beyond that, definitely call the IRS to confirm everything's okay.
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Aliyah Debovski
•This makes sense! I was worried it might be some kind of error or security issue, but knowing it's just routine processing for the new tax year is really reassuring. I'll wait another week or two like you suggested before calling. Thanks for the explanation! 😊
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Ravi Malhotra
I had the exact same thing happen to me last year! The "INFO" status with that adjustment message appeared even though I never requested anything. Turns out the IRS was just doing some routine account maintenance on their end. It cleared up after about 3 weeks and my refund processed normally. Since your previous years show $0 balances, you're probably fine - just the system being the system. But definitely keep an eye on it and maybe check back in a week or so to see if it updates.
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NeonNinja
•That's exactly what I needed to hear! 🙏 It's so frustrating when the system shows these vague messages without any real explanation. Good to know this is just routine maintenance and not something I need to panic about. I'll definitely check back in a week like you suggested. Thanks for sharing your experience!
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Yuki Kobayashi
I work as a tax preparer and see this "INFO" status frequently during this time of year. The IRS runs automated system updates in January/February to prepare for the upcoming filing season, which can temporarily lock access to account information. The fact that your 2022 and 2023 years show clean $0.00 balances is actually a good sign - it means those years are fully processed and settled. The 2024 "adjustment" message is likely just the system's way of saying "we're working on something in the background" rather than indicating any actual problem. Most of my clients who see this status have it resolve within 2-4 weeks without any action needed on their part.
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Emma Anderson
•This is super helpful to hear from someone who actually works in the industry! I was getting really worried that maybe there was some kind of mix-up with my account or that someone had somehow accessed it. Knowing that this is just standard system maintenance that happens every year makes me feel so much better. The fact that my previous years are clean is definitely reassuring too. Thanks for taking the time to explain what's really happening behind the scenes - it's way more informative than the vague IRS messaging! 😊
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