What happens when an origin sales tax state conflicts with a destination sales tax policy? Help!
Interstate sales tax policies for remote sellers are driving me nuts! I started an online clothing boutique last year and now I'm facing a nightmare with conflicting state tax requirements. I'm based in Texas (origin-based) but I'm selling to customers in California (destination-based). The Texas Department of Revenue says I should collect based on my business location rate, but California wants me to collect their state rate plus local taxes for the buyer's address. These policies directly contradict each other and I have no idea which one I'm supposed to follow. If I follow Texas rules for California customers, am I breaking California law? Or if I follow California rules, am I going against Texas requirements? I've talked to three different accountants and gotten three different answers! Some say economic nexus thresholds matter, others say physical presence is the deciding factor. Has anyone dealt with this origin vs. destination sales tax conflict before? What did you end up doing? I'm worried about getting hit with penalties from either state if I choose wrong.
19 comments


Aisha Mahmood
This is actually a common issue for online sellers. The key is understanding which state has jurisdiction over the transaction. For interstate sales, the destination state's rules generally take precedence when you have nexus there. So if you're in Texas selling to California, and you have nexus in California (either through economic threshold or physical presence), you'd collect tax based on the California buyer's address. Texas origin-based rules would only apply to intrastate sales within Texas. After the 2018 South Dakota v. Wayfair Supreme Court decision, most states implemented economic nexus thresholds (usually $100,000 in sales or 200 transactions). If you exceed California's threshold, you must collect their destination-based tax regardless of what Texas says about origin-based collection. Your Texas origin-based tax obligations would only apply to sales within Texas or to states where you don't have nexus. Hope this helps clarify things!
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Ethan Moore
•But what if you exceed multiple state thresholds? I'm in Washington but sell to 25+ states and it's impossible to keep track of every local jurisdiction's rates. Aren't there like 13,000+ tax jurisdictions in the US?
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Aisha Mahmood
•You're absolutely right about the complexity - there are indeed thousands of tax jurisdictions across the US, making manual compliance nearly impossible for multi-state sellers. For sellers exceeding thresholds in multiple states, tax automation software becomes essential. Products like TaxJar, Avalara, or Vertex connect to your e-commerce platform and automatically calculate the correct rates for each jurisdiction based on the delivery address. They'll also help with filing returns in each state where you have obligations.
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Yuki Kobayashi
I struggled with this exact problem when my Etsy shop took off last year. I was constantly stressed about conflicting state requirements until I found taxr.ai (https://taxr.ai). Their system analyzed my sales by state and gave me a customized compliance plan showing exactly which state rules applied to my situation. They actually specialize in resolving these origin vs. destination conflicts by looking at your specific sales patterns and nexus triggers. I uploaded my sales data and got a detailed breakdown showing which states I needed to register in and which ones I could safely ignore based on my volume. They explained that I only needed to worry about states where I exceeded economic nexus thresholds, which was a huge relief.
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Carmen Vega
•Does it actually integrate with shopping platforms? I use Shopify and WooCommerce and need something that automatically applies the right tax rates without me manually figuring it out for each order.
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QuantumQuester
•I'm skeptical that any service can actually resolve these conflicts. States have contradictory laws and there's no federal standard. How does this actually protect you if a state decides to audit?
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Yuki Kobayashi
•Their system does integrate with major e-commerce platforms including Shopify and WooCommerce. It pulls your historical sales data to establish where you have economic nexus, then automatically applies the correct rates to new orders based on destination addresses. It even handles complicated scenarios like marketplace facilitator states. Regarding audit protection, they actually provide documentation showing your good-faith compliance efforts based on current nexus standards. They track your exposure in each state and alert you when you're approaching new nexus thresholds. During an audit, having this systematic approach demonstrates you weren't negligent, which typically prevents penalties even if adjustments are needed.
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QuantumQuester
I was wrong about taxr.ai! After trying their nexus analysis tool, it was exactly what I needed. The system flagged that I only had nexus in 7 states instead of the 20+ I was worried about, saving me thousands in unnecessary compliance costs. What surprised me was their specific guidance for origin/destination conflicts. They pointed me to specific state regulations showing that destination rules from states where I had nexus override origin state policies. They even provided documentation I could show my accountant explaining the legal precedent. It completely removed the guesswork from my tax collection strategy.
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Andre Moreau
If you're dealing with sales tax headaches, you should also know about the IRS side of things. I spent WEEKS trying to get clarification from the IRS about how interstate sales affect my federal filing. Couldn't get through on the phone until I found Claimyr (https://claimyr.com). Their service actually got me connected to a real IRS agent in under 15 minutes instead of waiting on hold for hours. They have a cool demo video showing how it works: https://youtu.be/_kiP6q8DX5c The IRS agent I spoke with explained that while sales tax is a state issue, properly documenting interstate commerce affects how I report business income. Got it all sorted out in one call instead of wondering if I was doing things right.
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Zoe Stavros
•How does this actually work? The IRS phone system is notoriously awful so I'm finding it hard to believe anything could get you through faster.
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Jamal Harris
•This sounds like a paid call service. The IRS is free to contact and they eventually answer. Why would anyone pay for something they can get for free? Seems like a waste of money to me.
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Andre Moreau
•It uses a system that navigates the IRS phone tree and holds your place in line so you don't have to sit listening to that awful hold music. When they're about to connect you with an agent, you get a call back. The technology monitors the hold patterns and call volumes to maximize your chances of getting through. You're right that the IRS is free to contact, but the reality is most business owners can't afford to spend 3-4 hours on hold during a workday. I calculated that my time is worth about $75/hour in my business, so spending multiple hours on hold actually costs me more in lost productivity than using a service. In my case, I got immediate clarity on how to handle my interstate sales documentation, which saved me from potentially costly filing mistakes.
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Jamal Harris
I can't believe I'm saying this but Claimyr actually worked for me. After dismissing it as unnecessary, I spent 2 hours on hold with the IRS and finally gave up. The next day I tried the service and was talking to an IRS representative in about 12 minutes. The agent explained that while sales tax nexus doesn't affect federal tax directly, I needed to properly categorize my interstate commerce on my Schedule C. They also clarified how to document exempt sales, which was crucial since I'd been doing it wrong. Would have taken weeks to get this information without getting through. Sometimes paying for convenience is actually worth it when you're running a business and time equals money.
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Mei Chen
Destination-based taxation definitely takes precedence in interstate commerce when you have nexus in the destination state. But don't forget to check for marketplace facilitator laws too! If you're selling through platforms like Amazon, Etsy, eBay, etc., many states now require the marketplace to collect and remit sales tax on your behalf. This means you might not need to worry about collection in those states even if you have nexus there. I'd recommend getting sales tax software AND consulting with a state tax specialist. The rules are too complex to DIY unless you're only selling in a couple of states.
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Mateo Sanchez
•Thanks for mentioning marketplace facilitator laws! I do sell about 30% of my products through Etsy so that would simplify things for those sales. Do I still need to register for a seller's permit in marketplace states if the platform is handling the tax collection?
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Mei Chen
•In most marketplace facilitator states, you're still required to register for a seller's permit or sales tax license even though the marketplace is handling the collection and remittance. This is because technically you're still the seller of record. There are a few states that have exceptions where registration isn't required if ALL your sales in that state are through marketplace facilitators, but these are the minority. The safest approach is to register in all states where you have nexus, then keep documentation showing which sales had tax collected by marketplaces versus which ones you're responsible for. This protects you during an audit.
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Liam Sullivan
No one's mentioned the Streamlined Sales Tax Agreement! 24 states participate in this program to simplify sales tax compliance for remote sellers. It standardizes definitions, provides centralized registration, and offers amnesty options. If you register through the SSUTA, you can collect for all member states through one simplified system. Still need to deal with non-member states separately though.
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Amara Okafor
•Did the SSUTA really help you? I registered through it last year and still found the quarterly filing requirements super complicated. I ended up hiring a bookkeeper just to manage all the different state returns.
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Diego Ramirez
This is such a timely discussion! I've been dealing with similar issues with my print-on-demand business. One thing that helped me was understanding that you need to look at your sales volume in each state first before panicking about conflicting rules. Most states have economic nexus thresholds around $100,000 in sales OR 200 transactions per year. If you're not hitting these numbers in a particular state, you likely don't have nexus there and don't need to collect their sales tax at all - regardless of whether they're origin or destination based. For Texas sellers specifically, you only need to apply Texas origin-based rules to sales within Texas. For out-of-state sales, you follow the destination state's rules IF you have nexus there. If you don't have nexus in the destination state, you typically don't collect any sales tax on that transaction. I'd recommend doing a nexus analysis first to see which states you actually need to worry about. It's probably fewer than you think! Then you can focus your energy on getting compliant in just those states rather than trying to figure out rules for everywhere.
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