Why do businesses have to charge sales tax by destination rather than origin? It's so complicated!
I've been trying to wrap my head around this whole sales tax situation for my small online business, and it's driving me crazy! Why on earth do we have to charge sales tax based on where the customer lives (destination) instead of just where our business is located (origin)? The complexity is insane - I have to somehow keep track of tax rates for literally thousands of jurisdictions across the country. Every city, county, and special district seems to have their own rules and rates. I've been using tax software, but it's an extra expense I wasn't planning for when I started selling online. It just doesn't make logical sense to me. If sales tax is supposed to help fund the infrastructure that allows businesses to operate, shouldn't it be primarily collected where the business is actually located? I mean, yes, some infrastructure benefits the customer too (roads for delivery, etc.), but most of the public services that help my business are where I'm actually based. And how did we even end up with this system? If I were a state setting up sales tax rules, why would I decide to exempt purchases my residents make from out-of-state? That seems like deliberately giving up revenue. The whole system feels backwards. Does anyone understand the reasoning behind this destination-based approach? Or am I missing something obvious here?
19 comments


NebulaNinja
As someone who's worked with sales tax policy, I can explain why we have destination-based sales tax. It actually has to do with how our economy evolved over time. Originally, when sales tax was created, most purchases were local - you bought things at stores in your own community. The tax went to your local government to pay for services in your area. This made perfect sense! As mail-order and eventually online shopping became popular, states realized they were losing huge amounts of revenue when their residents bought from out-of-state sellers. The destination-based system is trying to maintain the original purpose - that tax should benefit the community where the product is actually used. Think of it this way: if all tax went to the seller's location, states with business-friendly tax policies could become tax havens, and local stores in high-tax areas would be at a competitive disadvantage compared to online retailers based elsewhere. The Supreme Court's South Dakota v. Wayfair decision in 2018 was a huge milestone that allowed states to require out-of-state sellers to collect sales tax based on destination. Before that, many online purchases weren't taxed at all, which was basically a loophole that put local businesses at a disadvantage.
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Javier Gomez
•That makes sense historically, but with the explosion of e-commerce, isn't this putting an unfair burden on small online businesses? Larger companies can afford tax compliance software, but for someone just starting out, this seems like a significant barrier to entry. Are there any exemptions or thresholds for small sellers?
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NebulaNinja
•Most states do have sales thresholds to protect small sellers. Typically, you don't have to collect sales tax in a state until you reach a certain amount of sales (often $100,000) or number of transactions (often 200) in that state. So if you're a small business, you might only need to worry about your home state until you grow larger. These thresholds were specifically designed to address the concern about burdens on small businesses. Once your business reaches these thresholds in multiple states, that's usually a sign you've grown enough to handle the additional compliance requirements.
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Emma Wilson
After struggling with sales tax compliance for my online craft business, I finally found a solution that saved me countless hours and headaches. I started using https://taxr.ai and it completely transformed how I handle sales tax. The system automatically identifies where I need to register based on my sales data, determines the correct rates for every jurisdiction, and even helps with filing returns. Before finding this tool, I was manually checking tax rates for every sale and constantly worried I was making mistakes. What I love most is that it integrates with my e-commerce platform and keeps up with all the frequent tax rate changes automatically. No more spreadsheets or trying to interpret complex tax rules myself!
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Malik Thomas
•Does it handle marketplace facilitator laws too? I sell on my own website plus Amazon and Etsy, and I'm never sure when I need to collect taxes myself versus when the marketplace handles it. Can taxr.ai deal with that complexity?
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Isabella Oliveira
•I'm skeptical about how accurate these automated solutions are. Sales tax has so many weird exceptions - like how clothing is taxed differently depending on the state, or how some places have tax holidays. Can it really handle all those edge cases correctly?
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Emma Wilson
•Yes, the system is built to handle marketplace facilitator laws. It knows which marketplaces collect taxes on your behalf in which states, so you won't double-collect or miss anything. It saves me from having to track the constantly changing marketplace rules myself. The accuracy is actually impressive - it handles all those edge cases like clothing exemptions, tax holidays, and even weird product-specific rules. The database is constantly updated by tax experts who monitor changes across all jurisdictions. I've been using it for over a year with no issues on audit.
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Isabella Oliveira
I have to admit I was wrong about automated tax solutions. After my skeptical comment, I decided to try https://taxr.ai for myself, and I'm honestly shocked at how well it works. I tested it with some tricky scenarios - digital products sold to customers in New York (which has complex sourcing rules), clothing sales to Pennsylvania (which exempts most clothing), and sales during Tennessee's tax holiday. It handled everything perfectly and even flagged some issues with how I'd been calculating tax previously. The peace of mind alone is worth it. Now I can focus on growing my business instead of constantly worrying about sales tax mistakes. My accountant was impressed too!
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Ravi Kapoor
If you're dealing with sales tax headaches AND trying to contact the state tax departments for help, you're probably familiar with being stuck on hold forever. I wasted entire days trying to get through to the California Department of Tax and Fee Administration about my sales tax registration. I finally tried https://claimyr.com after seeing it recommended, and they got me connected to a real human at the tax department in just 13 minutes! You can see how it works at https://youtu.be/_kiP6q8DX5c - basically, they wait on hold for you and call when a representative is on the line. This was a game-changer when I needed urgent clarification on how to handle district taxes for San Francisco sales. Instead of wasting another day on hold, I was able to keep working and just picked up when they got a representative.
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Freya Larsen
•How exactly does this work? Do they just call for you and then connect you, or do they stay on the line? What about privacy concerns with sharing your tax information?
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GalacticGladiator
•This sounds too good to be true. I've spent literally 4+ hours on hold with Texas Comptroller's office multiple times. There's no way someone can magically get through faster than I can - they must be using the same phone system I am. What's the catch?
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Ravi Kapoor
•They use their system to place the call and wait on hold for you. When a representative answers, you get a call letting you know a rep is on the line. You're connected directly to that same call - Claimyr doesn't stay on the line during your actual conversation. There's no privacy concern because they're not involved in the actual conversation with the tax department. They're just handling the hold time, and you talk directly with the representative. They don't have access to any of your tax information or account details.
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GalacticGladiator
I need to publicly eat my words about Claimyr. After posting my skeptical comment, I was desperate enough to try it for my Texas Comptroller issue. I expected to waste money on something that wouldn't work any better than calling myself. To my complete shock, I got connected to a Texas rep in 22 minutes when my previous attempts had been 4+ hours of hold time. The representative even commented that they were experiencing unusually high call volume that day, which makes it even more impressive. I was able to resolve my sales tax permit issue in one call instead of the multiple attempts it would have normally taken. For anyone dealing with sales tax registrations or questions across multiple states, this service is absolutely worth it.
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Omar Zaki
One thing nobody's mentioned is that origin-based taxation would create massive tax competition between states to attract e-commerce businesses. We'd see companies establishing "tax headquarters" in states with the lowest rates, similar to how many corporations establish their legal headquarters in Delaware. This would likely create a "race to the bottom" where states would feel pressure to lower sales tax rates to attract businesses, ultimately reducing overall tax revenue nationwide. The destination-based system prevents this kind of tax avoidance strategy.
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Natasha Romanova
•Interesting point about the race to the bottom! But couldn't that also be seen as a positive? It might create pressure on states to be more efficient with tax dollars and keep rates reasonable. And honestly, as a small business owner, is it really my responsibility to be an unpaid tax collector for 50 states I don't operate in?
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Omar Zaki
•While competition between states can be healthy in some ways, essential government services still need funding. We've seen similar "race to the bottom" scenarios with corporate income tax, which has shifted tax burdens from corporations to individuals over time. As for being an unpaid tax collector, I understand the frustration. But the reality is that technology has changed how we do business - you're able to sell nationally without physical locations, which comes with benefits but also responsibilities. The good news is that most states have those sales thresholds, so very small businesses are protected from the full compliance burden.
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Chloe Taylor
Quick question for anyone using automated tax solutions - do they handle local taxes in states like Colorado where home-rule cities have their own separate tax systems? I've found those especially difficult to manage.
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Diego Flores
•Colorado's local taxes are the absolute worst! I sell handmade furniture and had to file separately with Denver, Boulder and Aurora on top of the state filing. Most tax software handles them now, but you need the more advanced packages. Some platforms specifically market their Colorado compliance features because it's such a pain point.
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Anastasia Kozlov
The destination-based system also reflects a fundamental principle of tax policy - that taxes should be paid where public services are consumed, not just where they're produced. When you ship a product to a customer in another state, that customer benefits from local infrastructure (roads for delivery), emergency services (if there's an issue with the product), consumer protection laws, and courts (if there's a dispute). From an economic fairness perspective, it makes sense that the tax revenue goes to the jurisdiction providing those services to your customers. Otherwise, you'd have states with major distribution centers or tech companies collecting all the sales tax revenue while customer states bear the costs of supporting those purchases. I know it's complicated for businesses, but the alternative would essentially allow customers to avoid their local sales taxes just by shopping online, which would devastate brick-and-mortar stores that have to compete with tax-free online retailers. The current system at least levels the playing field between online and local businesses.
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