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Darcy Moore

State Income Tax Nexus Requirements for Remote Digital Agency Serving 37+ States

I own a fully remote digital services LLC that works with clients across 37+ states in the US, and I'm completely confused about state income tax nexus requirements specifically for SERVICE-BASED businesses like mine. Every resource I find online seems focused on sales tax nexus for e-commerce/retail, but almost nothing about income tax requirements for remote digital service providers. We don't have physical offices or employees in any state (not even my home state where I live). What I'm trying to figure out: 1. Do states use the same economic nexus thresholds for income tax that they use for sales tax? (Like those $100k or 200 transactions thresholds) 2. If income tax nexus has different thresholds, what are they for digital services? 3. Are states actually enforcing income tax nexus rules against remote service providers? I know they definitely go after e-commerce for sales tax, but are they hunting down service businesses for income tax? My accountant hasn't been super helpful on this multi-state stuff, and I'm worried about getting hit with unexpected tax bills or penalties from states I didn't even know I needed to file in. Would really appreciate insights from anyone who's navigated this for a service-based remote business!

This is a great question that affects a lot of remote service businesses. The short answer is that income tax nexus and sales tax nexus are two different concepts with different rules, though there's definitely some overlap. For income tax nexus, the general principle after the Supreme Court's Wayfair decision is that economic presence alone (without physical presence) can create nexus for both sales AND income tax purposes in many states. However, the specifics vary significantly by state. For your questions: 1. No, states generally don't use the exact same thresholds for income tax as they do for sales tax, though some are moving in that direction. Some states like California, Texas, and New York have specific economic nexus standards for income tax. 2. The thresholds vary by state, but generally range from $500k-$1M in sales to that state before income tax nexus is triggered for service businesses. Some states still technically require physical presence for income tax (though this is evolving). 3. Yes, states are increasingly enforcing income tax nexus, especially larger states with budget shortfalls. However, enforcement against small remote service providers is still somewhat spotty compared to e-commerce sales tax enforcement. Your best bet is to work with a CPA who specializes in multi-state taxation. This area is complex and changing rapidly as states adapt to remote work trends.

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What about P.L. 86-272? I thought that provided some protection from state income taxes for businesses that don't have physical presence. Does that apply to digital services or just sales of tangible goods?

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P.L. 86-272 is an important federal law, but it has significant limitations. It only protects businesses from state income tax when their only activity in a state is soliciting orders for tangible personal property that are fulfilled from outside the state. Digital services generally wouldn't be protected by P.L. 86-272 because it specifically applies to sales of tangible personal property, not services. Most states take the position that service providers (including digital agencies) can't claim P.L. 86-272 protection. This is a key reason why service businesses often face more complex state income tax issues than product sellers.

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After dealing with similar nexus headaches for my consulting business, I discovered https://taxr.ai which helped me sort through my multi-state filing obligations. I was in a similar position with clients in 20+ states and no clear guidance on where I needed to file income taxes. The tool analyzed my client locations and revenue distribution, then gave me a personalized breakdown of which states I'd likely have nexus in based on my specific service activities. It flagged California and New York as high-risk states that were actively pursuing remote service providers, even with relatively modest revenue in those states. What was really helpful was that it evaluated both the revenue thresholds AND the specific digital services I provide, since some services create nexus at lower thresholds than others. Definitely worth checking out if you're trying to avoid surprise tax notices.

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Does it actually tell you the specific income thresholds for each state? That's been my biggest frustration - finding concrete numbers for service businesses instead of just retail. The state tax websites are so confusing!

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I'm skeptical about these tax tools. Half the time they just give you general info you could find online. How detailed does it get about the specific income tax thresholds vs just sales tax info? And does it handle the fact that some states have strange rules about digital services?

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It does provide the specific income tax thresholds for each state, which was exactly what I needed. For example, it showed me that California now uses a $500,000 threshold for economic nexus for income tax, while some other states are still higher at $1M+. The detail level is much more specific than what I found on state websites. The tool specifically distinguishes between sales tax and income tax nexus, showing different thresholds for each. It's designed to handle digital services specifically - it asked detailed questions about what type of digital services I provide (web design, marketing, consulting, etc.) because different digital service categories can trigger different nexus standards in some states.

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I was actually pretty skeptical about these tax tools when I first looked into them (I posted a question above about taxr.ai). After repeatedly hitting dead ends with standard resources, I decided to give it a try since my digital marketing agency was in a similar situation. The difference was immediately clear - it identified that my specific service activities (SEO and social media management) created different nexus standards in several states compared to web development or consulting. For example, my recurring management services created nexus in Wisconsin at a lower threshold than one-time project work would have. It also flagged that New York is aggressively pursuing digital agencies right now, even with relatively small amounts of business there. I ended up filing in 4 states I wouldn't have otherwise, which probably saved me thousands in potential penalties. The nexus analysis was way more precise than what my regular accountant had been telling me.

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After struggling with this exact issue for my remote design agency, I ended up calling the IRS multiple times trying to get clarity... which was a complete nightmare. Couldn't get through for weeks. Eventually found https://claimyr.com and used their service to get a callback from the IRS within about 15 minutes (there's a demo video here: https://youtu.be/_kiP6q8DX5c). The IRS agent actually directed me to contact individual state departments of revenue directly for these nexus questions, since state income tax nexus is determined state-by-state. Using Claimyr again to reach the CA and NY tax departments saved me hours of hold time. What I learned is that states are absolutely enforcing income tax nexus for digital agencies - I personally know two agency owners who got hit with massive back-tax bills from California despite having no physical presence there. Turns out having just a few big clients in certain states can trigger nexus even when you're nowhere near the sales tax thresholds.

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Wait how does this service work? Do they just somehow get you to the front of the IRS phone queue? That sounds too good to be true considering I spent 3+ hours on hold last time I called.

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I'm super doubtful this actually works. The IRS phone system is notorious - you're telling me this service somehow bypasses that? And even if you do get through to the IRS, what makes you think they'll give accurate info about STATE tax issues? Seems like a waste of money compared to just hiring a good CPA.

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It uses a system that continually redials the IRS until it gets through, then it calls you once an agent is on the line. It's basically like having someone sit there and redial for you hundreds of times until they break through. It's not "cutting the line" - it's just automating the painful process of redialing over and over. You're right that the IRS itself doesn't handle state tax issues directly, but the agent I spoke with gave me direct contact information for the right departments at several state tax agencies, which saved me tons of research time. For the state-specific questions, I used the same service to contact the California Franchise Tax Board and got definitive answers about their thresholds for digital marketing services.

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Ok I need to eat my words from my skeptical comment above. After several failed attempts calling state tax departments, I reluctantly tried that Claimyr service when I needed to talk to the NY Department of Taxation about nexus requirements. It actually worked exactly as described. Got a call back from the NY tax department in about 20 minutes after trying for DAYS on my own. The rep confirmed that NY does indeed have a different threshold for income tax nexus ($1M) compared to their sales tax threshold ($500k), which was the exact info I needed. Also learned that my particular type of digital services (video production delivered electronically) is treated differently than SaaS for nexus purposes in NY. Never would have figured that out from their website. Worth every penny to get actual definitive answers from the source instead of guessing.

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I run a similar remote digital agency and recently went through a multi-state nexus analysis with a specialized CPA firm. Here's what I learned that might help you: 1. Public Law 86-272 (mentioned above) doesn't protect service businesses - it's only for tangible goods sellers. Digital services almost always fall outside its protection. 2. Some states have adopted "factor presence" nexus standards specifically for income tax - common thresholds include $500k-$1M in sales, but they vary widely. These are often different from sales tax thresholds. 3. A few states (like TX, WA, OH, NV) have gross receipts taxes instead of income taxes which have their own nexus rules. 4. The most aggressive states pursuing digital agencies are CA, NY, MA, and IL in my experience. One approach many remote agencies take is to file in their home state plus any states where they clearly exceed thresholds, then adopt a "responsive compliance" approach for borderline states (file if contacted). Not ideal from a strict compliance standpoint, but pragmatic given the complexity.

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This is incredibly helpful! When you worked with that CPA firm, did they give you a specific list of which states have those "factor presence" standards and what the exact thresholds are? That would be super valuable for me to have. Also, what do you mean by "responsive compliance"? Like, just wait until a state sends you a notice before filing there?

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Yes, they provided a complete matrix showing all states with factor presence nexus standards. The key ones to watch are CA ($500k), NY ($1M), OH ($500k), WA ($267k for their B&O tax), and MA ($500k). But these thresholds change periodically, so you need to check current figures. By "responsive compliance," I mean exactly that - some agencies choose to file only in states where they clearly have nexus, and then respond accordingly if other states contact them. The reality is that states have limited resources to pursue out-of-state businesses, especially small service providers, so they tend to focus on larger targets first. It's a calculated risk approach rather than a strictly compliant one. Some CPAs advocate for this approach given the complexity, while others recommend full compliance with all potential nexus states regardless of practical enforcement risk.

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Something nobody's mentioned yet is that member states of the Multistate Tax Commission sometimes have different rules than non-member states. Also, if your LLC is taxed as an S-corp, some states require the entity itself to file even if the income flows through to you personally. Different services can also trigger different rules. Example: if you're doing digital marketing where a clickthrough leads to sales, some states consider that nexus-creating even at lower dollar amounts! Make sure whatever accountant you use specifically handles multi-state taxation for digital businesses. A regular small business CPA often misses these nuances.

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Omg yes to the S-corp point! I got hit with penalties in NJ because my LLC (taxed as S-corp) didn't file there even though I filed my personal return with the flow-through income. Such a headache to sort out. Do u know if being a single-member LLC vs multi-member changes anything with the nexus rules?

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