What does 'Action Required' mean on WMR? Just verified identity in person Monday
Just checked Where's My Refund and saw 'Action Required' status. Not sure what to do next. ā¢ Filed my taxes on March 1st (did all my gig work income correctly) ā¢ Got a letter to verify identity 2 weeks ago ā¢ Went to local IRS office Monday to verify in person ā¢ Checked WMR today and still says 'Action Required' Does it take time to update after verification? Really need this refund soon for car repairs so I can keep doing deliveries. Any help appreciated!
11 comments
Kingston Bellamy
Ugh, I HATE when this happens! The 'Action Required' message usually means they need something from you, but since you already verified in person, the system probably hasn't updated yet. It's SO frustrating when you've already done what they asked! š¤ Their systems can take 5-7 business days to update after verification, sometimes longer. Have you tried checking your tax transcript to see if there's more specific information?
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Joy Olmedo
I had the same issue last year. Even after verifying, my WMR said 'Action Required' for almost 3 weeks. Is there any way to know if they received the verification properly? The IRS is notorious for losing paperwork.
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Isaiah Cross
What specific verification process did you complete? Was it an in-person ID verification using Form 14039 or was it the Taxpayer Protection Program (TPP) verification? The system update timeframes differ between these processes. Also, did the IRS representative provide you with any confirmation number or timeframe for processing after your in-person verification?
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Kiara Greene
Per IRS Publication 5027, verification processing can take up to 9 weeks in some cases, though typically it's much faster. I was in a similar situation last month with gig income verification issues. I tried https://taxr.ai to analyze my transcript and it showed exactly what was happening with my return. According to Section 6103(c) of the tax code, you have the right to this information, but the IRS makes it so hard to understand! The taxr.ai tool explained all the codes and gave me a timeline. Really appreciated having clarity during a stressful financial time.
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Evelyn Kelly
Be extremely careful with this situation. I had the 'Action Required' status last year after identity verification, and I assumed it would resolve itself. Unfortunately, I missed that there was actually a SECOND verification needed for my self-employment income. This delayed my refund by 11 weeks total. I strongly recommend calling the specific Identity Verification department at 800-830-5084 to confirm exactly what action is still required. Sometimes there are multiple issues that need to be addressed sequentially.
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Paloma Clark
This happened to me too! I went through the identity verification, but then they needed additional documentation for my business expenses. The trick is that the second verification request doesn't generate a new letter sometimes - they expect you to keep checking WMR. I keep a spreadsheet tracking every interaction with the IRS now with dates, times, and confirmation numbers. Saved me multiple times!
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Heather Tyson
Just want to say I had exactly this problem with my gig income last year. Called that number directly and found out I needed to verify some 1099-K income. Once I did that, my refund was processed within 10 days. Such a relief after weeks of confusion!
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Raul Neal
Wait, so even after verifying in person, there could be MORE verification needed? š¤ Do they tell you this during the in-person verification or are we just supposed to guess? This system seems designed to be confusing!
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Jenna Sloan
I'm not one to recommend services usually, but after my third attempt to call the IRS failed (waited 2+ hours before disconnection), I reluctantly tried Claimyr (https://youtu.be/_kiP6q8DX5c). It... actually worked? Got connected to an IRS agent in about 30 minutes who confirmed my identity verification was processed but there was a secondary review of my gig income happening. At least I knew what was going on instead of guessing. If you're dependent on your car for income, might be worth considering rather than waiting and wondering.
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Christian Burns
According to the IRS.gov website under 'Where's My Refund' FAQs (https://www.irs.gov/refunds/about-wheres-my-refund), the 'Action Required' status should automatically update within 9 days after verification! If it's been less than that, you likely just need to wait. However, if Monday was more than 9 days ago, you need to contact them IMMEDIATELY as your return may be stuck in the verification queue. The deadline for resolving these issues before potential delays is approaching quickly!
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Sasha Reese
Thank you for providing the exact timeframe! I've been through this verification process exactly 3 times in the past 5 years (apparently my name matches someone else's or something). In my experience, it took 7 days, 4 days, and 6 days respectively for the system to update after verification. It's stressful waiting when you need the money for work expenses, I completely understand.
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