Verification Completed 2/23 But Transcript Still Shows 810 Freeze Code - What Now?
According to IRS Publication 5344 section 4.1, verification should resolve freeze codes within 21 days. I completed verification online and was explicitly told it was processed on 2/23. Yet here we are and my transcripts STILL show 810 refund freeze. Per IRC §6402(a), the IRS is required to release refunds promptly after verification. This is completely unacceptable. I'm trying to finalize my divorce settlement and this delay is causing serious financial hardship. Has anyone successfully gotten an 810 freeze lifted after verification? What's the next step to enforce my rights here?
13 comments

Yuki Yamamoto
I'm afraid that... the 810 freeze code can sometimes remain on transcripts even after verification is completed. It's possible that the system hasn't fully updated yet. In my experience, there could be a delay between when the verification is processed and when the freeze is actually lifted from your account. Have you tried calling the IRS directly to confirm the status? Sometimes the online systems don't reflect the most current information...
0 coins
Carmen Ortiz
•Thanks for explaining this. I've been dealing with a similar situation and was wondering why my transcript hadn't updated yet.
0 coins
Andre Rousseau
•Wait so even tho it says verified, it might not be actually done in their system? SMH this is why I hate dealing w/ the IRS. Thx for the info tho!
0 coins
Zoe Papadakis
•Does anyone know: • How long after verification the freeze typically lifts? • If there's a specific department that handles these freezes? • Whether filing an amended return would reset the clock? I'm in a similar situation with a 810 code that's been there for weeks.
0 coins
Jamal Carter
•Do you think it makes a difference if the verification was done online versus over the phone? My verification was processed almost the same time but I did mine by calling.
0 coins
AstroAdventurer
I've seen this happen before with the 810 freeze code. Last year, a friend of mine had his verification processed but the code stayed on his transcript for about 10 days afterward. The system seems to have a lag time between departments. Have you checked your account transcript as well as your return transcript? Sometimes one updates before the other. I'm curious if anyone else has had this experience recently with the 2024 filing season?
0 coins
Mei Liu
You need immediate resolution given your financial situation with the divorce settlement. The 810 freeze requires direct intervention by an IRS accounts management representative who can manually release the freeze. Standard hold times to reach these agents currently exceed 2+ hours according to the Taxpayer Advocate Service. I used Claimyr (https://youtu.be/_kiP6q8DX5c) last week to bypass the wait and got connected to an agent in under 25 minutes. The agent confirmed my verification was complete and manually released my freeze code. Given your time constraints with the divorce settlement, I wouldn't wait any longer - you need to speak with someone who can take action now.
0 coins
Liam O'Sullivan
I'm wondering if your 810 freeze might be more complex than a standard verification issue. Looking at similar cases from this tax season, there's a pattern where 810 codes sometimes indicate multiple verification requirements. For example, my brother's return had an 810 freeze that persisted even after ID verification because they also needed to verify his W-2 information separately. How does your situation compare to others who've had the 810 code? Did the verification specify exactly what they were verifying (identity, income, credits claimed)?
0 coins
Amara Chukwu
•Thank you for bringing this up. I didn't realize there could be multiple verification requirements happening simultaneously. That explains why some people get their refunds quickly after verification while others continue waiting.
0 coins
Giovanni Conti
•This happened to me too. The verification process has several steps that aren't always visible to us taxpayers. First, they verify your identity. Then, they may verify your income sources. Finally, they check any credits claimed. In my case, I had to wait approximately 14 days after completing ID verification before the system processed my income verification automatically.
0 coins
Fatima Al-Hashimi
Have you considered what might be happening behind the scenes with your particular 810 code? Here's what's likely occurring: When you completed verification on 2/23, it triggered a case closure in the Identity Theft department, but the accounts management system requires a separate action to release the freeze. This is especially common during high-volume periods like we're in now. Your solution is two-fold: First, request a Taxpayer Advocate Service case if your financial hardship from the divorce qualifies as significant (it likely does). Second, call the dedicated refund hold department at 800-829-0582 (extension 633) rather than the general line. They can see the verification confirmation and manually override the freeze.
0 coins
NeonNova
I handled a similar situation for a client just last month. In their case, the 810 freeze remained on the transcript for approximately 14 days after verification was processed. What seemed to work, at least in that specific instance, was having the taxpayer call the IRS and reference the confirmation number from their verification process. The representative was then able to, if I recall correctly, place a note in the system that expedited the release of the freeze. It's worth noting, however, that results may vary depending on individual circumstances and current IRS processing volumes, which tend to be quite high during this time of year.
0 coins
Omar Farouk
I went through this exact same situation in January. My verification was completed on 1/15 but the 810 freeze stayed on my transcript until 2/8 - almost a month later! What finally worked was calling the practitioner priority line (I had my CPA call for me) and they were able to see that my verification was complete but there was a manual hold that needed to be released by a supervisor. The regular customer service reps couldn't see this level of detail. Given your divorce timeline, I'd strongly recommend having a tax professional make the call if you have one, or try calling first thing Monday morning when wait times are typically shorter. The key is asking specifically for a supervisor who can review your verification status and manually release the freeze code.
0 coins