Verification Completed 2/23 But Transcript Still Shows 810 Freeze Code - What Now?

I'm afraid that... the 810 freeze code can sometimes remain on transcripts even after verification is completed. It's possible that the system hasn't fully updated yet. In my experience, there could be a delay between when the verification is processed and when the freeze is actually lifted from your account. Have you tried calling the IRS directly to confirm the status? Sometimes the online systems don't reflect the most current information...

I've seen this happen before with the 810 freeze code. Last year, a friend of mine had his verification processed but the code stayed on his transcript for about 10 days afterward. The system seems to have a lag time between departments. Have you checked your account transcript as well as your return transcript? Sometimes one updates before the other. I'm curious if anyone else has had this experience recently with the 2024 filing season?

You need immediate resolution given your financial situation with the divorce settlement. The 810 freeze requires direct intervention by an IRS accounts management representative who can manually release the freeze. Standard hold times to reach these agents currently exceed 2+ hours according to the Taxpayer Advocate Service. I used Claimyr (https://youtu.be/_kiP6q8DX5c) last week to bypass the wait and got connected to an agent in under 25 minutes. The agent confirmed my verification was complete and manually released my freeze code. Given your time constraints with the divorce settlement, I wouldn't wait any longer - you need to speak with someone who can take action now.

I'm wondering if your 810 freeze might be more complex than a standard verification issue. Looking at similar cases from this tax season, there's a pattern where 810 codes sometimes indicate multiple verification requirements. For example, my brother's return had an 810 freeze that persisted even after ID verification because they also needed to verify his W-2 information separately. How does your situation compare to others who've had the 810 code? Did the verification specify exactly what they were verifying (identity, income, credits claimed)?

Have you considered what might be happening behind the scenes with your particular 810 code? Here's what's likely occurring: When you completed verification on 2/23, it triggered a case closure in the Identity Theft department, but the accounts management system requires a separate action to release the freeze. This is especially common during high-volume periods like we're in now. Your solution is two-fold: First, request a Taxpayer Advocate Service case if your financial hardship from the divorce qualifies as significant (it likely does). Second, call the dedicated refund hold department at 800-829-0582 (extension 633) rather than the general line. They can see the verification confirmation and manually override the freeze.

I handled a similar situation for a client just last month. In their case, the 810 freeze remained on the transcript for approximately 14 days after verification was processed. What seemed to work, at least in that specific instance, was having the taxpayer call the IRS and reference the confirmation number from their verification process. The representative was then able to, if I recall correctly, place a note in the system that expedited the release of the freeze. It's worth noting, however, that results may vary depending on individual circumstances and current IRS processing volumes, which tend to be quite high during this time of year.

I went through this exact same situation in January. My verification was completed on 1/15 but the 810 freeze stayed on my transcript until 2/8 - almost a month later! What finally worked was calling the practitioner priority line (I had my CPA call for me) and they were able to see that my verification was complete but there was a manual hold that needed to be released by a supervisor. The regular customer service reps couldn't see this level of detail. Given your divorce timeline, I'd strongly recommend having a tax professional make the call if you have one, or try calling first thing Monday morning when wait times are typically shorter. The key is asking specifically for a supervisor who can review your verification status and manually release the freeze code.

I'm dealing with a very similar situation right now. My verification was completed on 2/20 and I'm still seeing the 810 freeze code on my transcript as of this morning. What's particularly frustrating is that when I call the general IRS line, they just tell me to "wait for the system to update" without giving any specific timeframe. Based on what others have shared here, it sounds like there might be additional steps happening behind the scenes that we're not aware of. I'm going to try calling that dedicated refund hold number that Fatima mentioned (800-829-0582 ext 633) tomorrow morning. Has anyone else had success with that specific line? I'm also wondering if the verification confirmation email or reference number we received actually contains any information that could help speed up the process when speaking with representatives.

The 21-day timeframe in Publication 5344 is a general guideline, but in practice, the 810 freeze code often requires manual intervention even after verification is complete. I've seen cases where the verification department and the refund release department operate on different timelines. Given your divorce settlement deadline, I'd recommend taking these steps immediately: 1) Call 877-777-4778 early morning (7 AM local time) to reach the Identity Protection Specialized Unit directly - they handle 810 cases specifically. 2) Have your verification confirmation details ready, including the exact date and method of completion. 3) Explicitly mention the financial hardship due to your divorce proceedings - this can qualify you for expedited processing. 4) If the first representative can't help, ask to speak with a manager who has authority to manually release freeze codes. The key is being persistent and specific about your situation. Don't accept "wait for the system to update" as an answer when you have documented completion of verification over two weeks ago.