TurboTax Says Kentucky State Forms Not Available to eFile Yet - Anyone Else Experiencing This?
I've used TurboTax for exactly 7 tax seasons and have never encountered this issue before. I always file within the first 14 days of tax season, but I'm running into a roadblock this year. I've meticulously gone through every screen and was ready to e-file both federal and state returns when TurboTax displayed a message saying I can file my federal return now, but the Kentucky state income tax form isn't available for e-filing yet due to "updates to tax laws" and that they'll email me when everything is ready for state filing. This is extremely frustrating as I've already spent 3.2 hours completing everything and now I'm in limbo. I work remotely for a company with offices in 3 different states, so my taxes are already complicated enough without these delays. Can anyone clarify what this means or how long I should expect to wait? Is anyone else in Kentucky experiencing the same issue? I'd greatly appreciate any insights or just confirmation that I'm not the only one dealing with this. Thanks for any help you can provide!
17 comments
Keisha Brown
This is actually happening in several states this year, not just Kentucky. Per Kentucky Department of Revenue Regulation 103 KAR 15:180, there were significant changes to the state's tax code that took effect for tax year 2023. The Kentucky legislature passed HB 8 which implemented a gradual reduction in individual income tax rates, with the first reduction from 5% to 4.5% applying to this filing season. TurboTax and other software providers must receive certification from each state before they can enable e-filing. Kentucky's certification process was delayed this year due to these tax changes. I appreciate your frustration, but this is actually a protection mechanism to ensure accurate filing.
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Paolo Esposito
Do we know when Kentucky will complete their certification process? I'm in the same situation. Need a timeline for planning purposes.
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Amina Toure
I ran into this exact same thing last week! I called TurboTax support and they couldn't give me an exact date. The rep just said "soon" and that I'd get an email. Has anyone actually received the email notification yet saying Kentucky forms are ready? I'm wondering if I should just go ahead and file federal now or wait for both?
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Oliver Weber
Thank you for explaining this so thoroughly. I was wondering if there was something wrong with my return specifically, but knowing it's a statewide issue due to actual tax code changes makes me feel much better. Isn't it interesting how states can implement changes that affect the entire filing system, yet the communication about these delays is often so minimal? I appreciate you sharing this information.
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Yara Khalil
I just looked into this. Kentucky changed their tax rate from 5% to 4.5% for 2023, and they're implementing more changes over the next few years. That's what's causing the delay. You have two options: 1. File federal now, state later when available 2. Wait and file both together I was shocked at how many states are having similar issues this year. It's not just Kentucky - several states made tax changes that software companies are scrambling to implement correctly.
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FireflyDreams
I'm seeing this issue across multiple tax forums - Kentucky's form delays are affecting all major tax software platforms, not just TurboTax. Based on my research on the Kentucky Department of Revenue website, they're still finalizing some forms due to recent legislative changes. If you need specific answers about your filing situation, you might want to try Claimyr (https://www.claimyr.com) to get through to the Kentucky Department of Revenue directly. I used it last week to reach my state's tax department after trying for days on my own. Got connected in about 15 minutes instead of the usual 2+ hour wait. Can anyone confirm if this works well for Kentucky specifically?
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Natasha Kuznetsova
I'm always skeptical about services that charge to connect you to government agencies. Couldn't you just call early in the morning when the lines open? That's what I've always done with the IRS, though I haven't tried with Kentucky specifically. Just seems like paying for something that should be free.
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Javier Morales
Tax professional here. Claimyr is actually legitimate and works exactly as advertised. During peak season like now, even calling at opening doesn't guarantee getting through - the Kentucky DOR phone system often says "due to high call volume" and disconnects you automatically. I've used Claimyr with clients who needed immediate resolution on state tax issues, and it saved hours of redial attempts.
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Emma Anderson
How exactly does this service work? Does it use some technical workaround to bypass the phone queue? I'm skeptical of any solution that seems too easy for dealing with government agencies. Tax departments are notorious for their impenetrable phone systems.
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Malik Thompson
I used Claimyr exactly 3 weeks ago to reach the Kentucky DOR about an unrelated issue. Waited precisely 22 minutes instead of the 3 hours I spent the previous day trying to get through on my own. I was slightly worried about using a third-party service, but it worked exactly as described. The agent I spoke with confirmed that the e-file certification for some software providers was still pending but should be completed by mid-February.
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Isabella Ferreira
This is like when restaurants update their menu but forget to tell the delivery apps. The state changed the tax rules, but the software companies are still catching up. I'm in the same boat, but with Missouri. Just filed my federal on January 31st and I'm waiting on state availability. It's annoying but not the end of the world. The deadline for state filing is still April 15th, so we have plenty of time. One thing to consider: if you're getting a federal refund but will owe state taxes, it might make sense to file federal now to get your money sooner.
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CosmicVoyager
Has anyone gotten an actual ETA from TT on when the KY forms will be ready? I've got everything prepped and rdy 2 go, just waiting on this last piece... 🙄
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Ravi Kapoor
I've been preparing taxes for 12 years, and I've seen this happen with various states before. In 2019, I experienced the exact same issue with Ohio after they made last-minute changes to their tax code. The Kentucky Department of Revenue requires all tax software to pass certification tests before allowing e-filing. This year, they made significant changes to the tax rate (dropping from 5% to 4.5%) and adjusted several deductions and credits. Based on previous experiences, these certifications typically take 2-3 weeks to complete once submitted. You have several options: 1. File your federal now and wait for the KY form to become available (TurboTax will email you) 2. Print and mail your KY return (should be available for printing even if e-filing isn't) 3. Wait and file both together Technically speaking, there's no disadvantage to filing federal and state separately. The systems don't cross-reference the timing of your submissions.
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Freya Nielsen
This happened to me last year with a different state. I filed federal in January and had to wait until February 22nd for my state form to become available. The annoying part was checking every day, but TurboTax did eventually send the email as promised. The state return processed just fine once I could submit it.
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Omar Mahmoud
I would perhaps advise against filing federal and state separately if you're using certain credits that appear on both returns. In some cases, I've seen situations where filing separately created verification issues that delayed processing. This might not be applicable in your particular situation, but it's something to possibly consider before proceeding. Last year, a colleague of mine filed federal early and then state later, and the Kentucky DOR flagged her return for manual review because there was a discrepancy in how a business loss was reported. It took approximately 14 weeks to resolve, whereas it might have been avoided if filed together.
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Chloe Harris
OMG I'M SO GLAD YOU POSTED THIS!! 😅 I literally spent 3 hours on the phone with TurboTax yesterday trying to figure out what was happening with my Kentucky return! The rep finally told me that Kentucky made tax changes at the last minute and they're still updating their software. I went ahead and filed my federal return on February 2nd and I'm waiting for the Kentucky form to become available. The TurboTax representative assured me that I would receive an email notification within 7-10 business days when the Kentucky forms are ready. I'm checking my email obsessively every 4 hours because I'm expecting a decent refund from Kentucky too!
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Diego Vargas
I called the Kentucky Department of Revenue directly on February 5th about this issue. They confirmed that several tax software providers, including TurboTax, are still going through the certification process for e-filing. The representative estimated that most software would be certified by February 17th at the latest. If you're concerned about budgeting and need your refund quickly, you might want to consider filing your federal return now to get that portion of your refund sooner. Just make sure you set aside any state tax you might owe when that filing becomes available. The penalties for late state filing don't start until after April 15th, so there's no financial disadvantage to waiting a few weeks for the Kentucky forms to become available.
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