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I've used Column Tax for exactly 3 tax seasons, including this one. They had precisely 2 major system updates this year which I believe caused the issues we're seeing. I tracked 17 different deductions for my small business, and 4 of them disappeared in the final return. Their customer service took exactly 8 business days to respond, but they did eventually fix everything. I'd recommend everyone double-check their returns against what was actually submitted to the IRS.
I'm dealing with the exact same issue! Filed through Column Tax via MoneyLion in February and my Schedule C business deductions are completely missing from the final return. What's really frustrating is that I can see all my entered deductions in their interface, but when I downloaded the actual PDF that was submitted to the IRS, half of them aren't there. I've been trying to reach their support for over two weeks with zero response. Has anyone successfully gotten Column to resubmit a corrected return, or do we all need to file amendments at this point? This is exactly why I'm hesitant to use these integrated fintech tax services - when something goes wrong, you're stuck in limbo between two companies pointing fingers at each other.
@Bethany Groves I m'in the exact same situation! Filed in early February through MoneyLion s'Column Tax and just discovered my business expenses are partially missing from the actual IRS submission. What s'really concerning is that their interface still shows all my deductions as processed "but" the PDF tells a different story. I ve'been trying to reach someone for weeks too. Based on what others are saying here, it sounds like we might need to bite the bullet and file amendments rather than wait for Column to fix this mess. Has anyone found Column s'direct support email that bypasses MoneyLion? I m'worried about missing the amendment deadline while waiting for their non-existent customer service to respond.
I understand you're in a tough spot, but I'd really encourage you to step back and consider if this is the right move. Even though your employer doesn't require documentation, the IRS still has the final say on what qualifies as a hardship withdrawal, and car loan payments typically don't make the cut unless you're facing imminent repossession that would prevent you from working. Here's what I'd suggest before touching your 401k: Contact your car lender immediately to discuss options - many will work with you on payment deferrals, loan modifications, or extended payment plans, especially if you explain your situation. Also look into refinancing with a credit union, which often offers better rates and terms than traditional lenders. If you absolutely must access retirement funds, consider if your plan allows 401k loans instead (I know you mentioned you're maxed out, but sometimes there are different loan categories). The interest you pay goes back to your own account, and there's no penalty or tax consequences if you repay on time. The math is sobering - that $14,500 withdrawal will cost you roughly $16,000-18,000 after taxes and penalties, plus you lose decades of compound growth. That same amount could be worth $80,000+ by retirement age. If you do move forward despite these risks, document everything showing this withdrawal addresses an immediate and heavy financial need, not just convenience. Keep records of any repossession threats, proof you need the car for work, and evidence you explored all other options first.
This is excellent advice about exploring all alternatives first. I'd also add - if you do end up needing to withdraw from your 401k, consider taking out less than the full car loan amount. Maybe withdraw just enough to bring the payments down to a manageable level through refinancing, rather than paying it off completely. For example, if you could put $5,000-7,000 toward the principal and then refinance the remaining balance, you'd face much lower tax/penalty costs while still achieving payment relief. You'd pay roughly $6,000-8,000 total (after taxes/penalties) instead of $16,000-18,000, and preserve more of your retirement savings. Also worth checking if your employer offers any emergency assistance programs or if you qualify for any local financial assistance programs before tapping retirement funds. Some employers have hardship grants or low-interest loan programs specifically for situations like this.
I've been following this thread and wanted to add some perspective from someone who works in retirement plan administration. The key issue everyone's touching on is that the IRS has a two-part test for hardship withdrawals: 1) immediate and heavy financial need, and 2) the withdrawal amount doesn't exceed what's necessary to meet that need. While paying off a car loan generally doesn't qualify, there are situations where it might - specifically if you're facing imminent repossession and can demonstrate that losing the vehicle would create severe hardship (like being unable to work, get medical care, etc.). The documentation would need to show the immediate threat and why alternative solutions aren't viable. That said, I'd strongly echo the advice about exploring refinancing first. Many lenders will work with borrowers facing hardship - payment deferrals, term extensions, or even principal reductions in some cases. Credit unions are especially good at this. The long-term cost of the 401k withdrawal (taxes, penalties, plus lost growth) will likely far exceed any savings from paying off the loan early. If you do proceed, keep meticulous records showing: the immediate financial crisis, why the car is essential, what alternatives you explored, and any repossession threats. Even though your employer doesn't require documentation, the IRS might during an audit, and you want to be prepared to justify this as a legitimate hardship rather than just debt consolidation.
This is really helpful insight from someone who actually works in plan administration! The two-part test you mentioned is something I hadn't seen explained so clearly before. I'm curious - in your experience, how often do you see people successfully justify car-related hardship withdrawals? And when they do qualify, is it usually because they have that documentation showing imminent repossession plus proof they need the vehicle for essential purposes like work? Also, do you know if there's any difference in how the IRS treats these situations if someone is already behind on payments versus just struggling to keep up? I'm wondering if being current on payments but financially stressed would make it harder to demonstrate the "immediate" need requirement.
Dealt with this exact issue for my 2020 filing. I found a middle ground by asking my CPA to just charge me their hourly rate instead of per transaction. Ended up paying around $400 total for a return with 300+ trades since I had everything organized from my brokers already. Maybe ask your preparer if they'd consider an hourly rate alternative? If they refuse, that's a red flag that they're just trying to milk you for cash.
As someone who's been through this exact nightmare, I can confirm you're absolutely being taken for a ride. $10 per transaction is highway robbery, especially when modern tax software can import and process hundreds of trades in minutes. I had a similar situation with 2019 taxes (also filed late) where I had over 400 options trades across multiple platforms. My first preparer quoted me $3,500 using the same per-transaction scam. I walked away and found a CPA who charged me a flat $250 fee for all investment reporting because I came prepared with organized statements. Here's what I learned: Most brokerages provide exportable transaction files that can be directly imported into tax software. The "manual entry" excuse is outdated - preparers who claim they need to enter each trade individually are either using stone-age software or trying to inflate their fees. For your 2020 return specifically, don't let the late filing pressure you into accepting ridiculous fees. You have options: - Shop around for preparers who charge flat fees for investment reporting - Use tax software like TurboTax or FreeTaxUSA that handle bulk imports - Ask your current preparer for an hourly rate instead Those 2020 COVID credits are worth pursuing, but not at a $2000+ markup for basic data entry work.
The LLC structure won't help you bypass the passive activity loss limitations since the IRS focuses on the substance of the activity, not the entity form. However, there are a few other strategies worth exploring for your situation. Since you're already maximizing depreciation on the rental portion and plan to pass the property to your kids, consider whether the current tax benefits outweigh the depreciation recapture you'd face if you ever sold. The stepped-up basis strategy you mentioned is solid for estate planning. One often overlooked opportunity is ensuring you're capturing all allowable expenses for the rental portion - home office deductions if you use part of your space for rental management, travel expenses to purchase supplies, etc. Also, make sure you're properly allocating utilities, maintenance, and insurance between personal and rental use. Given your income level, you might also want to explore whether either you or your spouse could qualify as a real estate professional by documenting time spent on rental activities. Even if it's just property management, maintenance coordination, and tenant screening, those hours can add up. The 750-hour threshold is more achievable than many people think when you properly track all real estate-related activities.
This is really helpful advice, especially the point about documenting hours for real estate professional status. I hadn't thought about tracking time spent on tenant screening and maintenance coordination. Do you know if hours spent researching rental market rates or tax strategies related to the property would count toward that 750-hour requirement? Also, when you mention home office deductions for rental management, would that be a separate deduction from the rental portion depreciation, or does it get factored into the overall rental percentage of the home?
Great questions! Yes, time spent researching rental market rates and tax strategies for your property generally counts toward the 750-hour requirement, as long as it's directly related to your rental real estate activities. The IRS allows for time spent on market analysis, financial planning, and tax research as legitimate real estate professional activities. Regarding the home office deduction - it would be separate from your rental portion depreciation. You'd calculate it based on the percentage of your home used exclusively for rental management activities. So if you use a spare bedroom 10% of the time solely for rental business (storing documents, conducting tenant interviews, etc.), you could potentially deduct that portion. However, it can't overlap with space you're already claiming as rental space. The key is "exclusive use" - the IRS is strict about this requirement. Keep detailed logs of all your real estate activities and consider using time-tracking apps to document your hours. Many people are surprised to find they're already close to that 750-hour threshold once they account for all their property management activities.
I've been following this thread with great interest as I'm in a very similar situation - primary residence with rental income that exceeds the passive loss limitations. One strategy that hasn't been mentioned yet is potentially converting your current setup into a legitimate boarding house or bed & breakfast operation. If you can document that you're providing substantial services to your tenants (daily cleaning, meals, utilities management, etc.), the rental income might be reclassified as active business income rather than passive rental income. This would allow you to deduct losses against your other income regardless of the $150k threshold. The key is that you need to provide services that go beyond what a typical landlord provides. Things like furnished rooms with daily housekeeping, shared common areas you actively maintain, or meal preparation can help establish this as an active business rather than passive rental activity. Obviously this changes the nature of your living arrangement significantly, and you'd need to check local zoning laws and HOA restrictions. But for the right situation, it could be a way to legitimately convert passive losses into active business deductions while keeping the property in your name for the eventual stepped-up basis benefit you're planning for your children.
That's a fascinating angle I hadn't considered! The boarding house approach could definitely change the tax classification, but I'm curious about the practical implications. How much documentation would the IRS typically require to prove you're providing "substantial services"? And wouldn't this potentially create additional business licensing requirements or health department regulations that might complicate things? Also, I'm wondering if there are any downsides to this approach beyond the obvious lifestyle changes. Would converting to active business income affect things like self-employment tax obligations? It seems like while you might gain the ability to deduct losses against other income, you could end up paying SE tax on the rental income that you're not currently paying as passive rental income. The zoning consideration you mentioned is huge too - many residential areas specifically prohibit commercial lodging operations. Has anyone actually implemented this strategy successfully, or is this more theoretical?
Carmen Vega
Filed my Oklahoma return on January 31st and finally got my refund this morning! Took about 3.5 weeks total. I was checking the status obsessively and it stayed on "processing" until Tuesday when it switched to "approved" - then the direct deposit hit today. For anyone still waiting, I know it's stressful but it seems like they're working through the backlog. The enhanced fraud prevention measures @Nick Kravitz mentioned are probably why it's taking longer, but at least they're being thorough. Hang in there everyone!
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Isabella Costa
ā¢That's such a relief to hear! I filed mine on Feb 3rd so hopefully I'm close behind you in the queue. It's reassuring to know that even though it takes longer now, they are actually processing them. The waiting game is brutal when you're depending on that money but sounds like patience is really the only option. Thanks for the update and congrats on finally getting yours! š
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Brandon Parker
Filed mine on January 28th and got my refund last week - took about 4 weeks total. I know the wait is frustrating but wanted to share some hope! My status stayed on "processing" for weeks with no updates, then suddenly switched to "approved" and the deposit came 2 days later. For anyone still waiting, it really does seem like they're just working through a massive backlog. I actually called twice and got two different wait time estimates (3-4 weeks vs 6-8 weeks) so even the reps don't seem to have consistent info. Just keep checking that status page even though it's not super helpful - once it changes you're almost there!
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Kolton Murphy
ā¢Thanks for sharing your timeline @Brandon Parker! It's really helpful to hear from people who have actually gotten through the process. Filed mine on Feb 2nd so sounds like I might have a couple more weeks to go based on everyone's experiences. The inconsistent info from the reps is annoying but at least we know from real people here that refunds are actually coming through eventually. Really appreciate everyone posting their actual timelines - way more useful than the vague "processing" status! š
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