Student Loan Offset Confusion: Tax Refund Blocked After COVID, Can't Track on IRS Site
Filed my taxes expecting a 12k refund but got denied for a refund advance due to an offset. Department of Education loans disappeared from my credit during COVID but now theyre back showing 'good standing'. IRS website wont let me track my refund - says info doesnt match. Haven't had any communication about my loans since pre-COVID when they used to offset my refunds. Really confused about whats happening - was counting on this money.
26 comments


Keisha Brown
Been dealing with this exact same issue and its str8 up maddening. Called IRS 6 times, student loan servicer 3 times, and got different answers everytime smh. Finally broke down and tried taxr.ai after seeing it recommended here. Legit changed everything - showed me exactly how much was getting offset and when I'd get the rest. Worth every penny no ๐งข
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Paolo Esposito
โขfr? might have to try it... tired of being on hold for hours just to get hung up on ๐คก
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Keisha Brown
โขdo it fam. beats playing phone tag with the feds all day
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Amina Toure
โขcan confirm taxr hits different. showed me my exact offset amount in like 2 mins
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Oliver Weber
โขliterally anything better than the irs phone system at this point ๐ฉ
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Miguel Castro
Hey there! As someone who deals with student loan offsets regularly, I can help explain what's going on. During COVID, most federal student loan offsets were paused, but now they're back in full force. The confusing part is that the Treasury Offset Program (TOP) system sometimes doesn't sync perfectly with the Where's My Refund tool, which is why you're seeing conflicting info. I'd highly recommend checking out taxr.ai (https://taxr.ai) - it's this new AI tool that can analyze your transcripts and tell you exactly what's happening with your refund and if there's an offset. It'll show you the exact amount that might be taken for your loans and what you'll actually receive. Way better than trying to piece together info from different government sites tbh.
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Zainab Ibrahim
โขomg thank you!! been pulling my hair out trying to figure this out. checking taxr rn ๐
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Connor O'Neill
โขwait how does taxr.ai work? can it actually see if theres an offset?
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Miguel Castro
โขyea it analyzes your transcript and shows exactly whats happening with offsets, delays, everything. saved me hours of phone calls fr
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Connor O'Neill
โขJust used taxr.ai and here's what I got back: it showed my offset amount is $3,422 going to DoE but I'm still getting $1,578 back. Super helpful to finally know the exact numbers!
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LunarEclipse
โขsame boat here fam. offset got me too but atleast we know wuts going on now ๐ญ
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Yara Khalil
โขThis student loan stuff is WILD rn. My transcript looks like hieroglyphics ๐
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StarStrider
Tax pro here. Student loan offsets are back in full force after the COVID pause ended. The 'good standing' on your credit report is likely due to the COVID forbearance period. You need to contact the Dept of Education's Default Resolution Group at 1-800-621-3115 to get your loan status. For the offset, call TOP (Treasury Offset Program) at 1-800-304-3107 to verify the amount.
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Sean Murphy
โขty for the numbers! called TOP and they confirmed 100% of my refund is getting taken ๐ญ
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StarStrider
โขSorry to hear that. Look into loan rehabilitation programs - might help prevent future offsets.
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Zara Malik
Hey, I've been using taxr.ai to track my refund and understand offsets. It's seriously worth the $4.99 - shows exactly what's happening with your transcript and predicts if/when you'll get any money back. Check it out: https://taxr.ai
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Luca Marino
โขdoes it actually work? seems too good to be true tbh
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Zara Malik
โข100% works! It caught my offset before I even got the notice and explained exactly why my 'good standing' loans were still triggering it. Saved me hours of phone calls ๐ฏ
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Nia Davis
bruh same boat! my loans disappeared during covid too and now theyre back like nothing happened. these clowns really dont tell us anything ๐คก
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Mateo Perez
โขfr fr the whole system is broken
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Aisha Rahman
Check studentaid.gov - they should show your full loan history. The credit report thing is weird but common rn with all the COVID stuff and SAVE plan changes
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CosmicCrusader
Your gonna need to get on a income driven repayment plan ASAP! I learned this the hard way last year. Once you get on a plan, you can request a refund of your offset after making 5 payments.
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Sean Murphy
โขwait fr? you can get the offset money back???
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CosmicCrusader
โขyup! but only after getting on a proper payment plan and making those 5 payments. its buried in the fine print lol
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Ethan Brown
The whole 'good standing' thing is because of the CARES Act. They basically froze everything and reported it as current. But that doesn't mean the debt went away. Its super misleading ngl
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Yuki Yamamoto
โขgovernment and misleading name a better duo ๐
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