Tax Offset Line Shows DOE But They Say They Aren't Taking Refund - What's Going On?

Aria Khan · 2025-01-15T08:00:00.000Z

My transcript shows an offset for Department of Education student loans but when I called them they said they arent taking my refund. Really confused about why its showing up on that line. Is this normal or has it been sitting there from previous years? Never checked my transcript before this year tbh.