Rejected for 1095-A Form but Marketplace Says I Don't Have One
Got rejected yesterday (April 15th) for a 1095-A form and when I called the healthcare marketplace they said I don't have a 1095-A on file nor have I received one. I do have a 1095-C but that's not why I got rejected. The rejection notice clearly says 1095-A.
13 comments
Zoe Stavros
Did you have Marketplace insurance at any point during 2023? The 1095-A is only issued if you had coverage through Healthcare.gov or your state exchange. The 1095-C is from an employer-provided plan, which is completely different. If you didn't have Marketplace coverage, you shouldn't need a 1095-A at all. Who rejected your return - the IRS or your tax software?
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Jamal Harris
That's a really good question about who did the rejecting. Hadn't thought about that distinction! Sometimes the software flags things that aren't actually IRS requirements, doesn't it?
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GalaxyGlider
I'm having a similar issue but my return was accepted then I got a letter saying I need to provide the 1095-A. How long does it usually take to resolve this kind of thing? The filing deadline is literally today!
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Mei Wong
This might be a case where your tax software is incorrectly flagging something... I've seen this happen before with certain tax programs. If you indicated somewhere that you had Marketplace coverage when you actually had employer coverage, the system might be looking for a form that doesn't exist for you. You might need to go back and review the healthcare section of your tax return to make sure it correctly reflects your actual coverage situation.
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Liam Sullivan
Exactly what happened to me. Software confusion. Fixed it by starting over. Worked perfectly.
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Amara Okafor
I would perhaps suggest that if you're using online software, you might want to check if there's a specific question about having Marketplace coverage that you may have accidentally answered incorrectly. Sometimes these questions can be somewhat confusing, especially if you're not familiar with all the different healthcare form types.
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Giovanni Colombo
Last year I had almost the exact same issue. Spent 4 hours on hold with the Marketplace trying to get someone to help me. Eventually gave up and used Claimyr (https://youtu.be/_kiP6q8DX5c) to get through to an actual human. They confirmed I never had a 1095-A because I never had Marketplace insurance - I had made a mistake on my tax form. Saved me days of frustration and got my return filed correctly within hours. Worth every penny compared to the refund I almost lost.
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Fatima Al-Qasimi
Is this service actually legit? I've seen it mentioned before but always wondered if it's just paying for something the government should provide for free. Though I guess my time is worth something too... 4 hours on hold is practically criminal.
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StarStrider
Compared to the DMV or Social Security office where you can at least go in person, the Marketplace phone system seems designed to be impossible. I've never waited less than 2 hours, even during off-peak times. At least with the IRS you can sometimes get through if you call at exactly 7am.
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Dylan Campbell
Here's what you need to do: 1. First, check your tax software and see exactly where it's asking for the 1095-A 2. If you only had employer insurance (1095-C), make sure you're not accidentally indicating you had Marketplace coverage 3. Try removing any reference to the 1095-A in your return 4. If using software, sometimes starting a new return from scratch helps avoid these errors 5. If the IRS rejected your e-filed return, you may need to paper file with a note explaining you only had employer coverage The 1095-C covers employer insurance while 1095-A is only for Marketplace plans. They serve different purposes for tax filing.
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Sofia Torres
This exact issue affected 247,000 taxpayers last year according to a report I read. The solution is specific: you need to contact the Marketplace at exactly 1-800-318-2596 and request a review of your account. Tell them you need a "coverage absence verification letter" which confirms you never had a 1095-A because you never had Marketplace coverage. I had to wait 42 minutes on hold, but once I got through, they emailed me the letter in 3 business days. This matters because without resolving it, your refund will be held and you could face a delay of 6-8 weeks.
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Dmitry Sokolov
Had this prob last yr. Tax software was the culprit. Somewhere in the healthcare section I checked wrong box saying I had ACA coverage when I only had employer ins. Double check ur answers in the healthcare section. Bet you'll find where u accidentally indicated Marketplace coverage. NBD to fix - just gotta find the right screen and correct it. FWIW the 1095-C is what employers send, 1095-A is what Marketplace sends, and 1095-B is what some insurers send. Totally diff forms for diff purposes.
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Zoe Stavros
This is super helpful, thanks for breaking down the different forms so clearly. I'm going to double-check my answers right now.
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