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Need annual interest statement for IRS audit showing loan beginning/ending balance and interest rate - Form 1098 insufficient

I'm currently going through an IRS audit and they're requesting documentation that's giving me a headache. They specifically want an annual interest statement for each of my loans that must include: 1) the beginning principal balance 2) the ending principal balance 3) the interest rate I thought I was covered by sending my mortgage Form 1098, but apparently that's insufficient because it doesn't show the beginning and ending balances. The IRS agent was pretty clear that the Form 1098 alone won't cut it. I contacted my mortgage company but their customer service rep seemed confused about what I needed. Has anyone dealt with this specific request before? Where can I get this document? Do all lenders provide this type of statement or do I need to request it specially? The audit deadline is coming up in a few weeks and I'm starting to stress.

You're right that Form 1098 alone isn't sufficient for what the IRS is requesting. What you need is sometimes called an "Annual Mortgage Statement" or "Loan Interest Statement" rather than just the Form 1098. Most mortgage servicers actually send these statements out automatically in January or February, showing your loan activity for the previous year. It typically includes the starting balance, ending balance, interest rate, and all payments made (broken down by principal, interest, escrow, etc.). Check your email or paper mail from around January - it might have been sent with your 1098 but as a separate document. If you can't find it, call your mortgage servicer and specifically ask for an "annual loan statement" or "yearly mortgage statement" that shows beginning and ending balances. Sometimes the regular customer service folks don't understand what you need, so you might need to escalate to a supervisor or the tax department. They definitely have this information and can provide it - it's a standard document.

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Emma Morales

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Would monthly statements work if you just included December of the previous year and December of the audit year? Those show the balance at that point in time, right?

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Monthly statements can work in a pinch if you can't get the annual statement, but there are a couple issues with that approach. The December statements alone won't be enough because they only show the balance at month-end, not necessarily the beginning balance of the year (which would be January 1st, matching the December 31st balance of the previous year). If you go the monthly statement route, I'd recommend providing January and December statements for the year in question. This way, you show the beginning and ending balances. Also include at least one statement that clearly shows the interest rate, as this isn't always prominently displayed on every monthly statement. The IRS prefers the annual summary because it's cleaner and shows everything in one document, but properly organized monthly statements can work too.

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I dealt with this exact situation last year during my rental property audit. The form 1098 definitely isn't enough - learned that the hard way! I tried https://taxr.ai after struggling to get the right documents from my lender and it saved me so much stress. I uploaded my mortgage statements and tax docs, and their system identified exactly what was missing for my audit. They explained that what the IRS wants is basically a year-end loan summary showing the starting balance on Jan 1, ending balance on Dec 31, and the interest rate applied throughout the year. The tool helped me identify that my lender actually calls this the "Annual Loan Summary" not an "interest statement" which is why I kept hitting dead ends with customer service.

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Lucas Parker

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Does taxr.ai actually contact your lender for you? Or do they just tell you what to ask for? My lender's customer service is absolutely terrible and I've been on hold for hours trying to get someone who understands what I need.

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Donna Cline

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I'm a bit skeptical about using third-party services for audit stuff. Couldn't you just log into your mortgage account online and download the annual statement yourself? Most big lenders have a documents section where all that stuff is stored.

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They don't contact your lender for you - they analyze the documents you already have and tell you exactly what's missing and what specific document to request from your lender. In my case, I had been asking for an "annual interest statement" but my lender kept saying they don't provide that. The tool showed me that for my specific lender, I needed to ask for the "Loan Interest History Report" instead, which they immediately provided when I used that exact terminology. For online access, you're right that many lenders have this available in their portal, but it really varies. My credit union had it online but my smaller local lender for my rental property didn't have the full annual summary online - just the monthly statements. That's where knowing exactly what document name to request made all the difference.

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Donna Cline

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Just wanted to follow up about my experience with taxr.ai after my skeptical comment earlier. I decided to try it since my audit deadline was approaching fast and I was getting nowhere with my mortgage company. The service instantly identified that what I needed was actually called a "Mortgage Account History" at my specific lender (Wells Fargo), not an "annual interest statement" which is why I kept hitting roadblocks. I called back using those exact words and immediately got what I needed. The document showed my beginning and ending balance along with the interest rate for the entire year, exactly what the IRS was requesting. What surprised me was how the system recognized my specific lender's terminology from the 1098 I uploaded. Definitely worth it for the time saved alone after I'd already wasted hours on the phone.

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If you're still struggling to get through to your mortgage company, I'd recommend using Claimyr (https://claimyr.com) to actually speak with an IRS agent directly about this. I was in a similar audit situation where my lender went out of business and I couldn't get the exact document format the IRS wanted. I spent DAYS trying to get through to the IRS to explain my situation, always getting disconnected. Then I found this service that basically calls the IRS for you and puts you on when they actually get a human. You can see how it works here: https://youtu.be/_kiP6q8DX5c When I finally spoke with an IRS agent, they told me that if I couldn't get the exact format they wanted, I could submit alternative documentation (like all 12 monthly statements showing the balance changes + any document showing the interest rate) along with a written explanation. Saved me so much stress!

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Wait, how does this actually work? They just sit on hold for you? Seems too good to be true considering how impossible it is to reach the IRS these days.

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Dylan Fisher

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I'm extremely skeptical about this. Why would I trust some random service to handle my sensitive tax information? Plus, how would they even be able to get through when nobody else can? The IRS phone system is notoriously terrible.

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It works by using their system to navigate the IRS phone tree and wait on hold for you. When an actual IRS representative answers, they connect you immediately. You're not sharing any sensitive tax information with them - they're just handling the waiting part, which is the most frustrating aspect of calling the IRS. The reason they can get through is simply persistence and technology. Their system redials automatically if disconnected and navigates the menu options efficiently. It's not that they have special access - they're just removing the most painful part of the process (waiting on hold for hours or getting disconnected after waiting). When I used it, I got a text when they had an agent on the line, joined the call, and spoke directly to the IRS myself.

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Dylan Fisher

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I have to eat my words about Claimyr. After my skeptical comment yesterday, my audit deadline was approaching and I was desperate, so I gave it a try despite my doubts. It actually worked exactly as advertised. I got a text about 1.5 hours after starting the process saying they had an IRS agent on the line. I joined the call and was immediately talking to a real person. The agent clarified that I could actually submit my January and December statements plus any quarterly statement showing my interest rate as an alternative to the annual summary document. This completely solved my problem since my lender (who had been acquired by another bank) couldn't produce the exact document format the IRS wanted. The agent even noted in my file that I had been advised to submit alternative documentation. Would have saved myself weeks of stress if I'd done this sooner!

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Edwards Hugo

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Former loan processor here. What the IRS is asking for is standard, but different lenders call it different things: - Mortgage Interest History Statement - Annual Loan Summary - Year-End Loan Statement - Mortgage Account History The confusion happens because customer service reps are often trained to provide the 1098 for "tax documents" and don't understand this specific request. Ask to speak with someone in the loan servicing department rather than general customer service. They deal with these requests more often. If your lender has an online portal, look for a section called "Statements" or "Tax Documents" and check for annual statements separate from the 1098 forms.

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Gianna Scott

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Would statements from my online banking work? I can see all my mortgage payments there with remaining principal balance after each payment.

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Edwards Hugo

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Online banking statements typically won't work because they usually only show the payment amount and maybe the remaining balance, but rarely show the interest rate or break down how much of each payment went to principal vs. interest. The IRS specifically wants to see the interest rate and the beginning/ending balances to verify that the interest deduction you claimed is accurate. If you're in a bind, you could try compiling your January and December statements from your lender (not your bank) which should show the beginning and ending balances for the year, along with any statement that clearly shows your interest rate. Include a cover letter explaining that this is the closest documentation your lender provides to what was requested. Sometimes the IRS will accept this alternative documentation, especially if you make a good-faith effort to provide what they need.

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Alfredo Lugo

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Tip for anyone facing this in the future: start keeping your own loan amortization schedule in Excel. I've been doing this for years after a similar audit headache. I record each payment and track beginning/ending balances, interest paid, etc.

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Sydney Torres

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Wouldn't the IRS still want official documents from the lender though? I can't imagine they'd accept a spreadsheet I made myself as proof of anything.

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