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Sophia Miller

How to Handle Conflicting 1098 Mortgage Interest Statements for Tax Filing

I purchased a home in late December 2023 and am now dealing with a confusing tax situation. My original lender (let's call them First Mortgage Corp) only serviced my loan for about 3 weeks before selling it to another company (Home Loan Services) in January 2024. My first payment was made to Home Loan Services on February 1, 2024. The problem is I've now received two different 1098 Mortgage Interest Statements - one from First Mortgage Corp and another from Home Loan Services. They're showing different amounts and I'm confused about how to handle this for my tax filing. Do I add these amounts together? Do I just use one of them? Both statements have my loan information but with different figures. I'm worried about incorrectly reporting mortgage interest on my taxes and potentially triggering an audit. Has anyone dealt with receiving conflicting 1098 forms from different mortgage servicers after a loan transfer? How did you handle it? Any advice would be greatly appreciated!

Mason Davis

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This is actually quite common when mortgages get transferred between servicers. The good news is that handling multiple 1098 forms for the same mortgage isn't complicated. You should report the total interest from BOTH forms when filing your taxes. Each 1098 represents the interest you paid to each respective servicer during the time they held your loan. First Mortgage Corp is reporting the interest you paid during those first few weeks, and Home Loan Services is reporting what you paid after the transfer. Together, they represent your total mortgage interest for the year. When you're entering this in your tax software, there should be an option to enter multiple 1098 forms. If you're using a tax preparer, just provide them with both forms. The IRS gets copies of both forms as well, so they'll be expecting to see the total amount reflected on your return.

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Mia Rodriguez

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Thanks for the info! What if the numbers don't seem right though? I had something similar happen and the sum of both 1098s was more than what I actually paid in interest for the year according to my payment records. Should I just use what's on the forms anyway or go with my own records?

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Mason Davis

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Great question. If the total from both 1098 forms doesn't match your payment records, you should contact both servicers to verify the amounts. Sometimes there can be overlap where both servicers claim the same payment period, or there might be other errors. You should ultimately report what you actually paid, not just what the forms say if they're incorrect. If you can't get the forms corrected before filing, you may need to report the correct amount and attach an explanation to your return. It's also wise to keep detailed records of your actual payments and any communications with the servicers in case of questions from the IRS.

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Jacob Lewis

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I went through this exact nightmare last year with my mortgage being sold twice! I was ready to pull my hair out trying to make sense of the different 1098 forms until I found taxr.ai (https://taxr.ai). Their document analyzer tool was a lifesaver - I just uploaded all my 1098 forms and my mortgage statements, and it showed me exactly what was going on with the numbers. The tool highlighted where there was some overlap in the reporting periods between the servicers and calculated what my actual total interest paid was for the year. It even created a simple explanation document I could attach to my return. Seriously saved me hours of stress trying to reconcile everything manually!

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How does that actually work? Does it tell you what to put on your tax forms specifically? I have three 1098s this year because my loan got passed around like a hot potato and I'm completely lost.

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Ethan Clark

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Sounds interesting but I'm always skeptical of these tax tools. How does it handle the actual filing part? Does it integrate with TurboTax or other software, or do you still have to figure out how to input everything yourself?

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Jacob Lewis

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It analyzes the forms and creates a detailed breakdown showing exactly what interest was paid during what periods, and calculates the correct total you should report. It specifically points out any discrepancies or overlaps between the forms so you know what's going on. For your three 1098s situation, it would be perfect since it can handle multiple forms simultaneously. The tool doesn't do the filing itself - it's more of an analyzer and documentation tool. It creates a detailed report you can reference when entering the information in TurboTax or whatever system you use. What I found most valuable was the explanation document it generated that I could attach to my return, which clearly showed how I arrived at the total interest amount in case the IRS ever questioned it.

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Ethan Clark

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I was skeptical about using yet another tax tool, but after dealing with my mortgage servicer nightmare (4 different companies in one year!), I finally tried taxr.ai last month. It took me maybe 10 minutes to upload all my documents and I instantly understood what was happening with my multiple 1098 forms. Turns out two of my servicers were claiming the same March payment in their calculations, which explained why my numbers weren't adding up. The report made it super clear what I needed to enter on my tax return and why. I was able to file with confidence rather than just guessing and hoping I didn't mess up. For anyone dealing with multiple 1098s, it's definitely worth checking out.

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Mila Walker

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For anyone struggling to get answers about their mortgage interest reporting issues, I spent TWO WEEKS trying to get through to someone at my mortgage company who could explain the discrepancies in my 1098 forms. Kept getting bounced between departments, put on endless holds, or told "someone will call you back" (they never did). Finally found https://claimyr.com and watched their demo (https://youtu.be/_kiP6q8DX5c) - they got me connected to an actual human at the IRS who answered all my questions about handling multiple 1098 forms in about 20 minutes. Turns out the IRS has specific protocols for these situations that none of my mortgage servicers bothered to explain correctly. Having an actual IRS agent walk me through exactly how to report everything properly gave me so much peace of mind. No more getting different answers from every customer service rep I talked to.

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Logan Scott

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Wait, how does this work? I thought it was impossible to reach the IRS by phone. Every time I call it's just "due to high call volume" and then a hangup.

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Chloe Green

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This sounds like a scam tbh. Nobody can get through to the IRS these days. Are you saying this service somehow jumps the queue? Hard to believe they can do something nobody else can.

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Mila Walker

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It works by holding your place in the IRS phone queue so you don't have to. Their system navigates all the IRS phone menus and waits on hold for you, then calls you once they have an actual IRS agent on the line. You literally get a call saying "We have an IRS agent on the line, press 1 to connect now." It's definitely not a scam. It uses the regular IRS phone system, but their technology does the waiting for you instead of you having to sit there listening to hold music for hours. The IRS phone system is designed to make you give up - they hang up on you if call volume is high, make you go through endless menus, etc. This service just handles all that frustrating part so you can actually get through to a real person.

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Chloe Green

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I was super skeptical about Claimyr when I first heard about it (sorry for calling it a potential scam). After another failed attempt to reach the IRS myself about my mortgage interest issue (got disconnected after waiting on hold for 1.5 hours), I figured I had nothing to lose and tried it. Honestly, I'm still shocked at how well it worked. I put in my number around 9am, went about my day, and got a call around 2pm saying they had an IRS agent on the line. The agent confirmed exactly what I needed to do with my multiple 1098 forms and explained that I should keep records of how I calculated the total interest amount in case of questions later. Literally saved me days of frustration and I finally got a definitive answer directly from the IRS.

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Lucas Adams

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One thing nobody mentioned yet - check if the loan numbers on both 1098 forms are the same. When my mortgage was sold, they assigned a new loan number, which caused some confusion when I was trying to reconcile the forms. Also, don't forget to check if points paid at closing are included on one of the forms - those are deductible too and sometimes get reported separately!

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Sophia Miller

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Thank you for mentioning this! I just double-checked and yes, there are different loan numbers on each 1098 form. Is that going to be a problem? Also, I did pay points at closing but I'm not sure if they're included in either statement. Where exactly would that show up on the 1098?

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Lucas Adams

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Different loan numbers are actually normal when loans are transferred, so that's not a problem. The IRS system can still match them up to your tax return based on your SSN and the property information. Just make sure you're reporting both forms accurately. For points paid at closing, they should appear in Box 6 of the 1098 form from your original lender (First Mortgage Corp in your case). If you don't see them there, check your closing disclosure document from when you purchased the home. Points are fully deductible in the year you pay them for a primary residence purchase, so you don't want to miss out on that deduction!

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Harper Hill

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Has anyone had issues with property taxes being reported incorrectly on these 1098 forms after a loan transfer? My new servicer didn't report any of the property taxes paid through escrow, but the old one did. Trying to figure out if I need to get a corrected form.

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Caden Nguyen

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Yes! This happened to me last year. The new servicer didn't report property taxes because they claimed they didn't make the actual property tax payment - the old servicer did it just before the transfer. Check your escrow statements from both servicers. You can deduct the property taxes you paid regardless of whether they're reported correctly on the 1098 forms, but you'll need documentation.

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Harper Hill

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Thanks for the confirmation - I'll pull my escrow statements and see what they show. My closing was in October so most of the property taxes should have been paid by the previous owner, but there was a small prorated amount I paid. Guessing that's what's causing the confusion between servicers.

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NeonNinja

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This is exactly the situation I found myself in last year! The stress of trying to figure out which numbers to use was keeping me up at night. What really helped me was creating a simple spreadsheet where I listed every mortgage payment I made throughout the year with the dates and amounts, then compared that to what each 1098 form was reporting. I discovered that my original lender was including some fees in their interest calculation that weren't actually deductible interest, while my new servicer had the cleaner numbers. The key is to focus on what you actually paid in mortgage interest, not necessarily what the forms say if there are discrepancies. Also, don't stress too much about triggering an audit - mortgage interest reporting issues are super common and the IRS sees this all the time. As long as you're being honest about what you actually paid and can document it, you'll be fine. Keep copies of all your payment records and mortgage statements just in case you need them later!

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