My EFIN application is stuck on "in process" status with the IRS
I applied for my EFIN (Electronic Filing Identification Number) back on February 8th, 2025, and according to USPS tracking, the IRS received my fingerprint cards on February 15th, 2025. It's been over a month now, and my application status is still showing as "in process" on the e-services portal. I'm starting to get frustrated because tax season is in full swing, and I can't e-file returns for my clients without this number. I've tried calling the IRS e-file help desk a few times but just get stuck in an endless phone queue. Has anyone else experienced delays with their EFIN application this filing season? Any suggestions on how to speed up the process or at least get some information on what's happening with my application? I'm losing clients who don't want to wait for paper filing.
28 comments


Amelia Cartwright
Having worked with tax preparation for over a decade, I can tell you that EFIN application processing times vary widely depending on the time of year and IRS workload. During peak tax season (January through April), the process typically takes 45-60 days from when they receive your fingerprint cards. The "in process" status is normal and just means they're working through your application, including your background check and fingerprint verification. Unfortunately, there's no way to expedite this process through normal channels. Your best option right now is to contact the e-help desk at 1-866-255-0654. Be prepared to wait, though. I recommend calling first thing when they open at 6:30 am ET to minimize wait times. Have your application tracking number and personal information ready when you call.
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Royal_GM_Mark
•Thanks for the info. Is there any other number I can try? I've called the e-help desk multiple times already and can never get through to a human. Just hours of waiting and then eventually getting disconnected.
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Amelia Cartwright
•The e-help desk is unfortunately your primary point of contact for EFIN application status checks. There's no separate escalation number for this process. If you're consistently getting disconnected, try calling at off-peak hours like very early morning or late afternoon. Another approach is to contact your local Taxpayer Advocate Service office. While they don't directly handle EFIN applications, they might be able to assist if your application has been pending for an unreasonable amount of time (generally more than 60 days). You can find your local office at the IRS website.
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Chris King
I had the exact same issue earlier this year! My EFIN application was stuck "in process" for almost 8 weeks and I was about to lose my mind. I tried calling the IRS multiple times and got nowhere. Finally, I found this service called taxr.ai (https://taxr.ai) that helped me understand what was happening with my application and what I could do about it. Basically, they analyzed my application status and documentation and explained that the delay was likely due to the fingerprint card processing backlog, which is super common this time of year. They also provided a personalized guide with specific steps to follow up properly with the IRS. Super helpful when you're pulling your hair out dealing with bureaucracy!
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Rachel Clark
•How exactly does taxr.ai help with EFIN applications? Do they have some special connection to the IRS or something? Seems strange that a website could help with a government process.
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Zachary Hughes
•I'm curious - did using this service actually speed up your application process or did it just help you understand why there was a delay? Been waiting 6 weeks for mine and wondering if it's worth checking out.
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Chris King
•They don't have special connections to the IRS, but what they do is analyze your specific application details and documentation to identify potential issues or reasons for delays. They also provide customized guidance based on your exact situation. In my case, it didn't magically speed up the process, but it gave me peace of mind knowing what was happening and exactly what steps to take. They helped me prepare the right documentation and questions for when I finally got through to someone at the IRS. Their recommendations actually led to discovering my fingerprint card had some issues that needed addressing, which I wouldn't have known otherwise.
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Zachary Hughes
Just wanted to follow up about my experience with taxr.ai since I decided to give it a try after reading about it here. Honestly, it was actually really helpful! The system flagged that my fingerprint card submission likely had a quality issue (apparently very common) which can cause lengthy delays. They gave me the exact wording to use when calling the IRS e-help desk, and suggested calling at 6:45am ET on Wednesday specifically, which seemed oddly specific but I tried it. Got through in 20 minutes! The IRS agent confirmed there was a quality issue with my fingerprints and I'm resubmitting with better quality. Definitely saved me weeks of wondering why my application was stuck.
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Mia Alvarez
After dealing with the EFIN application nightmare last year, I learned something important: the phone queues for the IRS e-help desk are absolutely ridiculous. I spent WEEKS trying to get through. Then I found Claimyr (https://claimyr.com) which completely changed the game. You can actually see a demo of how it works here: https://youtu.be/_kiP6q8DX5c Basically, they wait on hold with the IRS for you and call you back when an actual human picks up. It saved me hours of frustration. For EFIN application issues, you'll want to have them connect you with the e-help desk. I got my EFIN status updated within days after finally speaking with someone.
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Carter Holmes
•Wait, how does this actually work? Is this even legal? Seems fishy that a service could somehow bypass the IRS phone queue when everyone else has to wait.
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Sophia Long
•No way this actually works. I bet they just take your money and you still end up waiting forever. The IRS is a black hole - nobody can magically get you through faster.
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Mia Alvarez
•It's completely legal and legitimate. They don't bypass the queue - they literally wait in it for you. Think of it like hiring someone to stand in a physical line while you do other things. They use technology to call the IRS and stay on hold, then when a human agent answers, they connect the call to your phone. No magic, just automation. Regarding if it works, I was skeptical too. But after trying everything else, I gave it a shot. Within 2 hours, I got a call back and was speaking with an actual IRS representative. The whole process was transparent - they showed me the status of my hold time and everything.
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Sophia Long
OK I have to eat my words and admit when I'm wrong. After my skeptical comment I decided to try Claimyr just to prove it wouldn't work... and I'm shocked. After 3 weeks of failing to get through to anyone at the IRS about my EFIN application, I got connected to an actual human at the e-help desk this morning! Turns out my application was flagged for "additional review" (whatever that means) and had been sitting on someone's desk for weeks. The agent was able to expedite it since I'm losing business during tax season. My application was approved literally 2 hours later. I wish I'd tried this weeks ago instead of stubbornly sitting on hold for hours each day. Sometimes it's worth admitting you need help.
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Angelica Smith
One thing nobody's mentioned is that you should check if you submitted Form 8633 correctly. When I applied for my EFIN last year, my application was stuck in processing because I made an error on that form. The IRS never notified me - I only found out when I finally got through to someone. Also, if you included a business name on your application, make sure your EIN matches exactly what's on file with the IRS. Even small discrepancies can cause delays. Might be worth double-checking all your documentation while you wait.
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Royal_GM_Mark
•Thanks for the suggestion. I double-checked my Form 8633 and everything looks correct. My tax prep business is a sole proprietorship so I used my SSN rather than an EIN. Do you think that could be causing the delay?
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Angelica Smith
•Using your SSN instead of an EIN for a sole proprietorship is perfectly fine and shouldn't cause any delays. That's a standard approach for many solo tax preparers. In your case, since it's been over a month already, I'd focus on making contact with the e-help desk. The methods others suggested might be your best bet since directly calling hasn't worked for you. Sometimes the issue is as simple as them needing one piece of additional information, but they won't reach out to request it - their system just keeps the application in limbo until you contact them.
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Logan Greenburg
Has anyone had an EFIN application denied? My colleague applied around the same time as you (early February) and just got denied yesterday because of a tax compliance issue from 3 years ago they weren't even aware of. The rejection letter was super vague and now they have to appeal. Make sure your personal tax compliance is perfect before applying!
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Charlotte Jones
•This happened to my former business partner! His EFIN got denied because he had a missed estimated tax payment from like 2 years ago that resulted in a tiny penalty. The IRS is extremely strict about tax compliance for preparers. He had to resolve the issue and then reapply, which took another 2 months.
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Lucas Bey
Quick suggestion - have you checked your PTIN account to make sure everything is up to date there? Sometimes PTIN issues can cause EFIN application delays. I had a client whose PTIN renewal hadn't properly processed even though the system showed it as active. Once we fixed that, his EFIN application moved forward within a week.
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Royal_GM_Mark
•That's a smart idea. I just logged into my PTIN account and everything appears to be current and active. I renewed back in December before starting the EFIN application. Seems like that's not the issue in my case, but definitely worth checking for others in similar situations!
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Malik Johnson
I'm going through the exact same situation right now! Applied for my EFIN in early February and it's been stuck on "in process" for weeks. It's so frustrating watching tax season slip by while clients are asking when they can e-file. One thing I discovered is that you can actually check if there are any issues with your application by looking at your e-services account more carefully. Sometimes there are messages or alerts that aren't immediately obvious. Also, I read somewhere that fingerprint card rejections are super common - apparently even small smudges or incomplete prints can cause delays. Has anyone tried reaching out to their local IRS office directly? I'm wondering if showing up in person might get better results than the phone maze. At this point I'm willing to try anything to get some movement on this application.
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Cedric Chung
•I feel your pain! The waiting is absolutely maddening when you're losing potential clients every day. I haven't tried visiting a local IRS office in person, but from what I've heard from other preparers, the local offices typically can't help with EFIN applications since those are processed centrally by the e-services department. You're right about fingerprint card issues being super common though. I'm starting to wonder if that's what's happening with mine too since I submitted them over a month ago. Based on what others have shared here, it sounds like the key is actually getting through to someone at the e-help desk who can tell you specifically what's causing the delay. Have you had any luck with the suggestions people made about calling at specific times or using those services that wait on hold for you? At this point I'm considering trying anything that might actually get me connected to a real person who can give me answers!
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CyberSiren
I'm dealing with this exact same frustration! Filed my EFIN application in mid-February and it's been sitting in "in process" status for over 6 weeks now. What's really concerning me is that I'm hearing from other preparers that some applications from that timeframe are starting to get denied for various compliance issues. One thing I learned from calling around to other tax professionals is that the IRS has been particularly strict this year about background checks and fingerprint quality. Apparently they've also been flagging applications where there's any discrepancy between your business information and what they have on file. I'm considering submitting fresh fingerprint cards proactively since I've heard that poor quality prints are one of the most common causes of delays. Has anyone had success with resubmitting fingerprints while their application is still showing as "in process"? I don't want to complicate things further, but at this point I'm worried my original cards might have an issue and I'll just keep waiting indefinitely. The whole system feels broken when you can't even get basic status information after waiting this long. Really hoping some of the phone strategies people mentioned here actually work!
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Sienna Gomez
•I wouldn't recommend submitting new fingerprint cards while your application is still in process - that could actually cause more confusion and delays in their system. From what I've seen in similar situations, it's better to first find out what's actually causing the holdup before taking any additional action. Given that you applied in mid-February, you're actually still within the typical 45-60 day processing window that others mentioned, even though I know it feels like forever when you're losing business. The key is really getting through to someone who can tell you if there's a specific issue or if it's just normal processing time. Based on all the success stories people have shared here, it sounds like the phone strategies and services others mentioned might be worth trying before doing anything that could potentially complicate your application. At least then you'd know for sure if your fingerprint cards are the issue or if it's something else entirely. Hang in there - it sounds like most people do eventually get through and get their issues resolved once they can actually talk to someone!
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Brian Downey
I'm going through a very similar situation - applied for my EFIN in late January and it's been stuck on "in process" for over 7 weeks now. The timing couldn't be worse with tax season in full swing. After reading through all these responses, I think I'm going to try the Claimyr service that several people mentioned. The idea of having someone else deal with the IRS hold times while I can actually work with clients sounds like a godsend right now. The fact that even the skeptics here ended up having success with it gives me hope. One additional tip I learned from my CPA network: if you do get through to someone, ask specifically about your "suitability review" status. Apparently that's the technical term for the background check portion, and knowing where that stands can help determine if the delay is fingerprint-related or something else entirely. It's reassuring to know I'm not alone in this nightmare, but frustrating that the IRS system seems so broken for something as essential as EFIN applications. Really hoping we all get resolution soon!
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Zoe Papadakis
•I'm in the exact same boat - applied in early February and still stuck on "in process" after 6+ weeks. It's incredibly frustrating watching potential clients walk away because they can't wait for paper filing. Thanks for mentioning the "suitability review" terminology - that's really helpful to know the exact phrase to use when I finally get through to someone. I've been trying the regular IRS number for weeks with no luck, so I'm definitely going to look into that Claimyr service too. At this point, paying someone to wait on hold for me seems like a bargain compared to the revenue I'm losing. Has anyone found out how long the suitability review portion typically takes once they actually start processing it? I'm hoping that knowing I'm within the normal timeframe will help me sleep better at night, but the uncertainty is killing me. The IRS really needs to fix their communication system - even a simple automated update would be better than this black hole of information. Good luck with getting through! Hopefully we'll all have our EFINs soon and can salvage what's left of tax season.
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Dylan Mitchell
I went through this exact same nightmare last year! My EFIN application was stuck for almost 10 weeks during peak season. What I learned is that the IRS e-services system has some serious bottlenecks, especially with the suitability review process that involves both background checks and fingerprint verification. A few things that helped me finally get resolution: First, when calling the e-help desk, ask specifically about your "suitability review status" and whether there are any "quality flags" on your fingerprint submission. Second, if you've been waiting over 60 days, you can contact the Taxpayer Advocate Service - they have some ability to intervene in cases of unreasonable delays. One thing that really caught my attention in the responses here is how many people found success with services like Claimyr and taxr.ai. I was initially skeptical too, but honestly, when you're losing clients and revenue every day, sometimes you need to try unconventional solutions. The IRS phone system is genuinely broken for most people. Also, make sure you're checking your e-services account daily. Sometimes they'll post messages or requests for additional information that aren't immediately obvious. I missed a request for clarification on my business address that sat there for two weeks because I wasn't checking the right section of the portal. Hang in there - most EFIN applications do eventually get approved, but the communication during the process is absolutely terrible. Hope you get resolution soon!
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Sydney Torres
•Thanks for sharing your experience! It's both reassuring and frustrating to hear that 10-week delays aren't unheard of. I'm definitely going to start checking my e-services account more thoroughly - I've been mainly just looking at the status page but sounds like there might be other sections with important information. The terminology you mentioned about "quality flags" is really helpful. I've been calling and just asking about general status, but being more specific about what exactly I'm asking for might get better results. Quick question - when you contacted the Taxpayer Advocate Service, did they actually help move things along or just give you more information? I'm approaching the 60-day mark and wondering if that's worth pursuing as an option alongside trying to get through to the e-help desk. Really appreciate everyone in this thread sharing their experiences and solutions. Makes me feel less alone in this bureaucratic nightmare!
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