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AstroAdventurer

Filed tax return in March with ITIN, still haven't received refund after 6 months

I'm at my wit's end here. Back in mid-March (around the 15th), I submitted my tax return using my ITIN number. It's now September and I STILL haven't received my refund. Every time I check the "Where's My Refund" tool on the IRS website, there are absolutely no updates - just says it's being processed. Is anyone else experiencing ridiculously long delays with ITIN returns this year? This is my third year filing with an ITIN and I've never waited more than 8 weeks before. The most frustrating part is trying to get actual help. I've called the IRS at least 12 times using different numbers I found online. Every single time I'm stuck in automated system hell. I press buttons for 10 minutes just to hear "due to high call volume" and get disconnected. I can't for the life of me figure out how to speak with an actual human being who could tell me what's happening with my $3,750 refund. Six months seems absolutely insane for processing a tax return. Any advice on what I should do next? Has anyone successfully reached a real person at the IRS lately?

The IRS is definitely experiencing significant delays with ITIN processing this year. What you're going through is frustrating but unfortunately not uncommon. For ITIN returns, processing times are substantially longer than regular returns - typically 8-11 weeks in normal years, but this year many are seeing 5-6 month waits. The "Where's My Refund" tool sometimes doesn't update properly for ITIN returns, so the lack of status updates doesn't necessarily mean there's a problem. To reach a human at the IRS, try calling the main number (800-829-1040) early in the morning (7-8am) when they first open. When the automated system asks for your SSN, don't enter anything - this sometimes routes you to an agent after a few prompts. Another strategy is to select the option for "setting up a payment plan" even if you don't need one - those departments tend to have shorter wait times, and once you get a person, they can often transfer you to the right department. Also, check if there's a Taxpayer Assistance Center near you where you can schedule an in-person appointment.

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Emma Wilson

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Thanks for this info! I've been waiting 4 months with my ITIN return. Quick question - do you know if calling the Taxpayer Advocate Service would help in this situation? Also, is there a specific "code" on the Where's My Refund tool that would indicate if there's actually a problem versus just normal ITIN processing time?

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The Taxpayer Advocate Service can definitely help, but they typically only take cases with certain qualifying conditions - like if you're experiencing financial hardship due to the delay or if the IRS hasn't responded to previous inquiries after a certain timeframe. For ITIN returns, you generally need to wait at least 6 months before TAS will consider it a "delay" worthy of intervention. Regarding the Where's My Refund tool, there aren't specific codes displayed to the public, but if you see "Your tax return is still being processed" for months, that's typically normal for ITIN returns. If you see "We have received your tax return and it is being reviewed," that could indicate a manual review which might add additional time.

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Malik Davis

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I was in your exact situation last year with my ITIN return. Waited 7 months with no updates and couldn't get through to anyone at the IRS. What finally worked for me was using https://taxr.ai to analyze my return and identify potential issues that were causing the delay. The service found that my W-2 information didn't perfectly match what my employer had reported (my employer had made a typo in my name), which was why my return was stuck in manual review limbo. What I like about taxr.ai is that it scans your documents and identifies discrepancies or red flags that might be causing delays. You upload your return, and it shows you exactly what the IRS is likely getting hung up on. In my case, once I knew the issue, I was able to contact my employer to submit a corrected W-2, and my refund was processed within 3 weeks after that.

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Does taxr.ai work with ITIN returns specifically? I'm concerned because my situation is a bit complicated since I have income from both US and foreign sources. Would it still be able to identify potential issues?

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Ravi Gupta

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I'm skeptical about these third-party services. How do you know your refund wouldn't have processed anyway around that time? And is it secure to upload your tax documents to some random website?

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Malik Davis

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Yes, taxr.ai absolutely works with ITIN returns! It actually has specific checks for common ITIN-related processing issues. The system is designed to handle complicated returns including those with foreign income sources. It compares your information against the IRS validation requirements for international taxpayers. Regarding security concerns, I had the same worries initially. They use bank-level encryption for all document uploads and don't store your actual tax documents after analysis. You can also black out sensitive information like your actual ITIN number before uploading if you're concerned. The service just needs to see the formatting and reported income amounts to identify discrepancies.

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Ravi Gupta

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I need to follow up on my skeptical comment earlier. After waiting another month with no movement on my ITIN refund, I broke down and tried taxr.ai. I'm actually shocked at how helpful it was. The system identified that my foreign address format was causing verification issues with the IRS matching system and showed me exactly how to file an amended return with the correct format. Called the IRS after making the correction (using another tip from the site about when to call), and the agent confirmed that was indeed the issue. My refund was released last week! Really wish I hadn't wasted two months being stubborn about trying it. The document analysis was surprisingly thorough and saved me from waiting indefinitely.

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GalacticGuru

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If you need to speak to a real person at the IRS urgently, try https://claimyr.com - it changed my life during my ITIN nightmare last year. What they do is actually hold your place in the IRS phone queue and then call you when they've got an agent on the line. I was skeptical at first (who wouldn't be?), but you can see how it works in their demo: https://youtu.be/_kiP6q8DX5c I had been trying for WEEKS to reach someone about my ITIN return that had been pending for 5 months. Used Claimyr and got a call back with an actual IRS agent in about 25 minutes. The agent was able to see that my return had been flagged for manual review due to a mismatch between my ITIN application documents and my tax return information. Once I clarified the issue with them, my refund was processed within 2 weeks.

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How does this work exactly? Do they have some special access to the IRS or something? Seems kinda sketchy that they can get through when no one else can.

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Omar Fawaz

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No way this actually works. I've tried EVERYTHING to get through to the IRS about my ITIN return. If this worked, everyone would be using it. Sounds like a scam to get desperate people's money.

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GalacticGuru

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They don't have special access to the IRS - they use a combination of technology and actual people to navigate the IRS phone tree and wait on hold so you don't have to. Basically, they call the IRS and use automated systems to get through the initial menus, then have staff that wait on hold, and when they reach a human, they connect that call to your phone. It's completely legitimate - they're just saving you from the hold time. The reason everyone doesn't use it is simply that most people don't know about it yet. I found it through a tax professional who recommended it when I was telling her about my troubles reaching the IRS. They're actually mentioned in several news articles about tax season resources.

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Omar Fawaz

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I have to publicly eat my words. After posting my skeptical comment yesterday, I was still so desperate about my ITIN refund that I decided to try Claimyr anyway. I'm completely shocked to report that within 40 minutes, I was talking to an actual IRS representative! Turns out my return had been pulled for manual review because my previous year's return (my first time filing with an ITIN) had been processed under a temporary taxpayer ID before my ITIN was fully processed. The agent was able to verify my identity, confirm that everything was now properly linked in their system, and expedite my refund. She told me I should receive it within 2-3 weeks. After 5 months of stress and being unable to get any information, I finally have answers and a timeline. I genuinely didn't believe this service would work, but it absolutely does what it claims to do.

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Have you checked your tax transcript online? Sometimes that shows more information than the Where's My Refund tool, especially for ITIN returns. You can access it through the IRS website with your ITIN number if you create an account. Another thing to consider is whether you mailed your return or e-filed. ITIN returns that were mailed are taking FOREVER this year - my cousin mailed hers in February and just got her refund last week.

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I tried checking my tax transcript but I'm having trouble setting up an online account with just an ITIN. The verification process keeps rejecting me when I enter my ITIN instead of an SSN. I actually e-filed through one of those tax prep services, so it wasn't a paper return. That's what makes the long wait even more frustrating. Did your cousin do anything special to finally get her refund processed?

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Yeah, setting up online access with an ITIN can be tricky. The IRS verification system works better with SSNs. For ITIN holders, you might need to request your transcript by mail using Form 4506-T instead, though that adds another waiting period. Since you e-filed, that's definitely unusual to wait this long, even for an ITIN return. My cousin actually had to contact her local Taxpayer Advocate Service office after waiting 5 months. She had to demonstrate financial hardship (she was behind on rent), but once the TAS took her case, things moved quickly. If you're experiencing any financial difficulties due to the delayed refund, that might be a route to consider.

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Diego Vargas

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Did you check if there were any math errors on your return? Sometimes even small calculation mistakes can cause ITIN returns to get flagged for manual review. Also, did you claim any tax credits like the Child Tax Credit or Education credits? Those often trigger additional verification for ITIN filers.

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This is good advice. My ITIN return got delayed for 4 months because I had claimed an education credit that required additional verification. When I finally reached someone at the IRS, they said they had sent me a letter requesting documentation that I never received.

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I'm dealing with the exact same situation! Filed my ITIN return in March and still waiting after 6+ months. What's really frustrating is that this is my second year filing with an ITIN, and last year I got my refund in just 10 weeks. Based on all the helpful advice in this thread, I'm going to try a combination approach: first use one of those services like taxr.ai to check if there are any issues with my return that might be causing the delay, and if that doesn't reveal anything obvious, I'll try Claimyr to actually get through to someone at the IRS. The math error suggestion is also really good - I'm going to double-check all my calculations because I did claim the Child Tax Credit this year, which I didn't claim last year. That might explain why this year is taking so much longer. Has anyone noticed if certain tax prep software is better for ITIN returns? I used TurboTax this year but I'm wondering if some programs are better at flagging potential issues before you submit.

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Welcome to the ITIN waiting club! 😅 I'm new here but have been lurking and reading all these helpful responses. Your combination approach sounds smart - definitely worth checking for issues first before trying to get through to the IRS. Regarding tax software, I used FreeTaxUSA for my ITIN return this year and it seemed to have better validation checks specifically for ITIN filers compared to when I tried TurboTax last year. It actually warned me about potential issues with foreign address formatting and made sure I had all the right documentation before filing. The Child Tax Credit definitely seems to be a common delay factor based on what others have shared. Even small discrepancies in dependent information can trigger manual review. Hope you get some answers soon!

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Yuki Ito

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I'm so sorry you're going through this - the 6+ month wait for an ITIN refund is absolutely maddening, but you're definitely not alone. This year has been particularly brutal for ITIN processing times. A few things that might help based on what I've learned from my own ITIN nightmare: 1. **Document everything** - Keep records of every time you've tried to call, including dates and times. This becomes important if you need to escalate to the Taxpayer Advocate Service later. 2. **Check for common ITIN red flags** - Since you mentioned this is your third year filing, make sure your name and address are formatted exactly the same way as previous years. Even small changes can trigger manual review. 3. **Try the early morning calling strategy** - Call 800-829-1040 right when they open (7 AM your time zone). Don't enter your ITIN when prompted - just wait through the menu options. Sometimes this routes you to a human faster. 4. **Consider your filing method** - You mentioned e-filing, which should be faster than paper, but some e-file providers have issues with ITIN validation that cause delays on the IRS side. The most important thing to remember is that after 6 months, you're definitely in "this needs escalation" territory. If you can demonstrate any financial hardship from the delay, the Taxpayer Advocate Service will take your case much more seriously. Hang in there - most people in your situation do eventually get their refunds, it's just an inexcusably long process.

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Ravi Sharma

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This is such comprehensive advice! I'm also dealing with a delayed ITIN refund (4 months now) and the documentation tip is really smart - I wish I had started keeping records from the beginning. One thing I'd add is to make sure you have your AGI from last year's return handy when you do get through to someone. The IRS agents always ask for it to verify your identity, and having it ready can speed up the call significantly. @Yuki Ito - do you know if there s'a specific timeframe the Taxpayer Advocate Service uses to determine financial "hardship ?"Like, do they need proof that you re'behind on bills, or is just needing the refund for living expenses enough?

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Ava Garcia

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I'm really sorry to hear about your frustrating experience with the IRS and your ITIN refund delay. Six months is definitely excessive, even for ITIN returns which typically take longer than regular SSN returns. A few additional suggestions that might help: **For reaching the IRS by phone:** Try calling the ITIN customer service line directly at 800-908-9982. This line is specifically for ITIN-related issues and sometimes has shorter wait times than the general line. Also, consider calling on Wednesdays or Thursdays mid-morning (around 10-11 AM) - I've found these times have slightly better success rates for getting through. **Check your mail carefully** - The IRS may have sent correspondence that got lost or misdelivered. Sometimes they request additional documentation for ITIN returns and if you don't respond (because you never received it), your return sits in limbo indefinitely. **Consider filing Form 911 (Request for Taxpayer Advocate Service)** - After 6 months with no contact from the IRS, you likely qualify for TAS assistance even without demonstrating significant financial hardship. They can expedite your case and get direct answers about what's causing the delay. The processing delays for ITIN returns this year have been particularly bad due to staffing issues and increased manual review requirements. While it's incredibly frustrating, most people do eventually receive their refunds - it's just taking much longer than it should. Stay persistent and document everything for your records.

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CosmicCaptain

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This is really helpful advice! I didn't know there was a specific ITIN customer service line - I've been calling the general number this whole time. The Form 911 tip is especially useful since I'm definitely past the 6-month mark now. @Ava Garcia - when you mention checking mail carefully, should I be looking for anything specific? I ve'been getting the usual junk mail but nothing that looks obviously IRS-related. Do their letters always have clear IRS branding or do they sometimes come in plain envelopes? I m'worried I might have accidentally thrown away something important. Also, has anyone had success with visiting a local IRS office in person for ITIN issues, or is it all done by phone/mail? There s'a taxpayer assistance center about an hour from me but I don t'want to make the drive if they can t'help with refund status inquiries.

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