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Ethan Davis

IRS cashed my tax payment for 2019 then removed it under transaction code 612?

I'm pulling my hair out trying to figure out what happened to my 2019 tax payment. After getting a notice that my 2020 refund was reduced to cover a supposedly unpaid 2019 tax obligation, I requested transcripts for both years. Looking at my 2019 transcript, there's a weird sequence: first it shows code 613 "Payment with Return," but then immediately after there's code 612 "Removed Payment with Return 1040 201912." But here's the thing - I have my bank statement right here showing the IRS definitely cashed my check for about $4,300! There's no record of them sending the money back to me, and my bank shows no deposits from the IRS. I never received any notices from the IRS about issues with my 2019 return or payment. Now they're taking my 2020 refund (around $4,200) to cover what they're claiming I didn't pay for 2019. I'm planning to call the IRS tomorrow, but their phone system is a nightmare. Has anyone seen this transaction code 612 before? Any idea what could have happened to my payment? Could they have lost track of it somehow after cashing it?

Yuki Tanaka

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Those transaction codes tell a clear story - your payment was initially recorded (613) but then reversed (612). This happens for several reasons, but the most common is that your payment wasn't properly associated with your return. When you mail a check with your return, they need to match up in the IRS system. Sometimes the payment gets processed but doesn't get correctly linked to your tax account. The reversal code suggests your payment may have been misapplied to a different tax year or even a different taxpayer. I'd recommend calling, but also prepare a payment trace request (Form 3911) as backup. Bring your bank statement showing the cleared check when you call. The IRS can research where that payment actually went. Once they confirm your payment was received but misapplied, they should be able to transfer it to your 2019 account and refund any amount they incorrectly took from your 2020 refund. This is frustrating but fixable - document everything and be persistent!

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Carmen Ortiz

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Have you ever experienced this personally? I had something similar happen but in my case it was because I wrote the wrong SSN on my payment voucher. Does the IRS notify you when they do this removal thing or do they just silently do it?

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Yuki Tanaka

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I've helped several clients through similar situations. In most cases, it was due to missing or incorrect information on the payment voucher or check. The IRS should send a notice when they remove a payment, typically a CP-88 notice, but mail delivery isn't perfect and these notices sometimes get lost. If there was any error on your payment - wrong SSN, wrong tax year, or if the payment was sent separate from the return without proper identification - this could cause the disconnect. The IRS processes payments and returns in different departments, and sometimes they just don't get matched up properly in their system.

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MidnightRider

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Had almost the exact same thing happen and I was going crazy trying to figure it out. I found https://taxr.ai really helpful because I could upload my transcript and bank statements and get an analysis of what was going on. It identified that my payment had been applied to my spouse's separate account (we filed MFS that year) even though the check was from our joint account. The system flagged the exact codes and even gave me the internal IRS procedures to reference when I called. They have this feature where it translates all those weird IRS codes and tells you what likely happened based on the sequence of transactions. Saved me hours of research.

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Andre Laurent

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Does it work with business tax accounts too? My company had a similar issue with a payroll tax payment that vanished into the void. We can see it was cashed but then it's like it disappeared from our account.

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I'm skeptical of these services that claim to decode IRS stuff. How does it actually know where your payment went? Couldn't you just call the IRS and ask them directly? Seems like you're paying for something the IRS should tell you for free.

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MidnightRider

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It absolutely works with business accounts! I've used it for both personal and business tax issues. The payroll tax system is actually where these mix-ups happen even more frequently because of the different tax types (940, 941, etc.) and deposit requirements. For your skepticism, I totally get it. The difference is that when you call the IRS, you're at the mercy of whoever answers and how much time they have. Using taxr.ai beforehand meant I knew exactly what happened and could reference the right internal procedures. The IRS agent was actually impressed I knew about transaction code 612 and the misapplication protocols. It's basically giving you the knowledge an experienced tax professional would have.

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I was really skeptical about these tax analysis services but decided to try taxr.ai after my comment above, and wow - it was eye-opening. I uploaded my transcripts from the last three years where I had a similar issue with a missing payment, and the analysis showed my payment had been applied to my old closed business account instead of my personal return. The report broke down every transaction code and showed exactly where the money went. It even generated a letter template for me to send to the IRS referencing specific Internal Revenue Manual sections about payment transfers. When I called the IRS, I sounded like I knew what I was talking about instead of being confused, and they resolved it in one call instead of the usual runaround. It saved me from having to hire a tax professional just to figure out where my money went. Definitely worth it for difficult transcript situations like this.

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I had this exact problem last year. Spent WEEKS trying to get through to the IRS. Their phone system is a complete nightmare - I called over 30 times and either got disconnected or told the wait was over 2 hours. Finally I found https://claimyr.com and watched their demo at https://youtu.be/_kiP6q8DX5c and it literally changed everything. They have this system that waits on hold with the IRS for you and calls you when an agent picks up. I was seriously doubtful it would work, but I was desperate after wasting so many hours trying to get through myself. Within about 90 minutes they called me and connected me with an actual IRS agent who was able to trace my payment. Turns out my payment had been applied to my ex-spouse's account because we had filed jointly the previous year. Once I got a human on the phone, they fixed it pretty quickly.

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Mei Wong

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Wait what? How does this actually work? Do they have some special connection to the IRS or are they just calling the same number we all can call? I'm confused how this would be any different than calling myself.

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This sounds like a scam. No way they can get through any faster than regular people. The IRS phone system is designed to be equally terrible for everyone. Plus, wouldn't you need to give them your personal tax info? Seems sketchy.

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They call the same IRS number we all call, but they use an automated system that keeps dialing and navigating the phone tree until they get through. Think of it like having a robot assistant that does the frustrating hold part for you. When they reach a human, they call and connect you immediately. You don't need to give them any sensitive tax information. They just need your phone number to call you when an agent is on the line. They never see your tax returns or personal financial details. It's basically just a sophisticated call-back service.

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I need to eat crow here. After posting my skeptical comment, I was still desperate to resolve my own IRS issue with a missing payment, so I tried Claimyr despite my doubts. I was absolutely shocked when they called me back in less than an hour with an actual IRS agent on the line. The agent was able to see that my payment had been misapplied to a different tax year (they applied it to 2020 instead of 2019). They fixed it while I was on the phone and are sending me confirmation in writing. The whole thing took about 15 minutes once I got the agent. I've been trying to resolve this for MONTHS with no success. Honestly, I'm still surprised it worked, but I can't argue with results. If you're dealing with IRS payment issues like this, don't waste weeks like I did.

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PixelWarrior

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Former IRS employee here. Code 612 (Removed Payment) paired with 613 (Payment with Return) usually means one of several things: 1. The payment was misapplied to wrong SSN/EIN 2. Wrong tax form (like applying 1040 payment to 941 account) 3. Wrong tax year 4. Check bounced (but you said it cleared) 5. Manual correction during processing Most likely the payment was credited somewhere else in the system. The IRS has different "accounts" for each taxpayer by year and type of tax. Your money is probably sitting in the wrong account. Call and specifically ask for a "payment tracer" on the check number and amount. They can see where it went. When they find it, request a "transfer" to your 2019 1040 account. Also ask them to reverse any penalties and interest that were charged because of their error.

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Ethan Davis

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Thank you so much for this detailed explanation! This makes a lot of sense. The check definitely didn't bounce, and it was sent with my return, so I'm thinking it must have been applied to the wrong year or account somehow. Would you recommend I complete Form 3911 before calling, or just call first and see what they say about the payment tracer?

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PixelWarrior

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Call first. A good IRS representative can often resolve this on the phone if the payment is clearly visible in their system. Form 3911 is more useful when the payment seems to have disappeared completely or if the phone representative can't find it. When you call, have your bank statement ready showing the cleared check, along with the check number and exact amount. Be sure to mention the transcript codes 613 and 612 that you saw - this gives the representative a starting point for their research. Ask specifically for a payment tracer and tell them you want the payment moved to your 2019 Form 1040 account.

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Amara Adebayo

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I work at a bank and see this kind of thing all the time with government payments. What likely happened is the IRS check processing system initially recorded your payment (code 613) but then during reconciliation, something didn't match up so they reversed it (code 612). The most important thing: your check was actually cashed, so your money is sitting SOMEWHERE in the Treasury's account. It's not lost, just misallocated. The IRS can absolutely track where every dollar goes - they just need to trace it. Pro tip: when you call, ask for the "IDRS check payment trace" specifically. That's their internal system for tracking payments. And definitely call from a landline if possible - their system disconnects cell phones more frequently for some reason.

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Seconding the landline advice! I got disconnected 5 times calling from my cell, then used my work landline and got through and stayed connected. Something weird about their phone system.

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This is exactly what happened to me in 2018! The sequence of codes 613 followed by 612 is frustrating but actually gives you valuable information - it proves the IRS received and initially processed your payment before something went wrong. In my case, I had written the wrong tax year on my payment voucher (wrote 2017 instead of 2018), so they applied it to the wrong year initially, then reversed it when they couldn't match it to a return. The money sat in a suspense account for months while I was getting notices about unpaid taxes. When I finally got through to the IRS, they found my payment within 10 minutes using the check number and amount. They transferred it to the correct year and refunded the penalties they had charged me. The whole thing was resolved in one phone call once I reached the right person. Don't panic - your money is definitely in their system somewhere. Bring your bank statement, the check number, and those transaction codes when you call. Ask specifically for a payment trace and mention you can see codes 613/612 on your transcript. This will help the agent understand exactly what happened.

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Rachel Clark

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This is really reassuring to hear from someone who went through the exact same thing! The wrong tax year on the payment voucher makes total sense - I'm now wondering if I might have made a similar mistake when I sent mine in. Did you have to fill out any additional forms when you called, or were they able to transfer the payment just based on your phone conversation? I'm hoping to get this resolved quickly since they've already taken my 2020 refund to cover what they think I owe. Also, do you remember roughly how long the whole process took from when they found the payment to when you received confirmation that it was properly applied?

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