< Back to IRS

Giovanni Moretti

Double Charged When I Filed My Taxes - Anyone Else Have This Problem?

I'm pretty frustrated right now and could use some advice. After finishing my taxes in mid-February, I owed $1,215 to the IRS. On 2/18 I got charged from my checking account for $1,215 labeled as US TREASURY TAX PA 615-730-6367 TX (I looked it up and found it's related to payUSATax which appears to be an IRS-authorized payment processor). Here's where it gets weird - about 3 weeks later, I got charged AGAIN for $1,215, but this time from my savings account with the description IRS USATAXPYMT. I checked my Record of Account transcript and noticed two separate payment entries: 670 Payment -1,215.00 610 Payment with Return -1,215.00 From what I understand, 670 is a "Subsequent Payment" and 610 is "Remittance with Return." Does this mean the IRS actually recognizes they charged me twice? I reached out to payUSATax and they told me it should be fixed automatically and that I should expect a refund check in the mail from the IRS. It's been about 7 months now and I still haven't received anything. I did move in May 2022, but that shouldn't matter since I filed my taxes in February with my current address. Any ideas on what I should do next? This is a lot of money to just disappear!

This is definitely a case of duplicate payment processing. The transaction codes on your transcript confirm what happened - the 610 code shows your payment submitted with your return, and the 670 code shows a subsequent payment of the same amount. The IRS does recognize both payments in their system. Unfortunately, while payUSATax was correct that the IRS will eventually issue a refund for the overpayment, the timeline can be frustratingly long. The IRS typically processes these automatically, but it can take 6-9 months in many cases. Your best option now is to contact the IRS directly. Try calling early in the morning (right when they open) using the taxpayer advocate line at 877-777-4778, which sometimes has shorter wait times than the main number.

0 coins

Thanks for explaining those codes! I've been trying to reach the IRS for months but keep getting the "call volume too high" message. Do you think I should submit something in writing instead? Would Form 8822 for my address change help, even though I filed with my current address?

0 coins

Calling early in the morning is definitely your best bet - try right at 7am Eastern when their systems open. You don't need to submit Form 8822 since you filed your return with your current address, so the IRS already has that information. If calling continues to be unsuccessful, you can submit Form 843 "Claim for Refund and Request for Abatement" specifically noting the duplicate payment. Include copies of both bank statements showing the two separate charges and a copy of your transcript showing both payments. Mail it certified so you have proof of delivery.

0 coins

Dylan Cooper

•

After dealing with something similar last year, I found that using taxr.ai was incredibly helpful for this exact situation. I had also been double-charged (though a smaller amount) and was getting nowhere trying to contact the IRS directly. I uploaded my transcript to https://taxr.ai and it quickly identified the duplicate payment and gave me specific instructions on how to proceed. The tool actually explained what each code meant in plain English and provided a template letter to send to the IRS that referenced the specific regulations about duplicate payments. Within about 3 weeks of sending that letter, I received my refund check. Saved me months of frustration!

0 coins

Sofia Perez

•

How exactly does taxr.ai work? I'm dealing with a similar issue but I'm wary of sharing my tax info with random websites. Is it secure?

0 coins

I've never heard of this service. Does it actually help you get through to someone at the IRS or does it just help you understand the forms better? Because understanding my transcript isn't my problem - getting someone at the IRS to actually DO something is my issue.

0 coins

Dylan Cooper

•

It's completely secure - they use bank-level encryption and don't store your documents after analysis. You just upload your transcript and it analyzes all the transaction codes and identifies issues like duplicate payments or misapplied funds. The real value is that it gives you exactly what to say and do next. In my case, it created a customized letter with all the right IRS jargon and references to the specific tax codes that applied to my situation. It's not about getting through to someone - it's about sending the right documentation that gets processed correctly the first time.

0 coins

Just wanted to update everyone - I actually tried taxr.ai after my skeptical question above. I was really impressed with how detailed the analysis was! It confirmed I had a duplicate payment situation and gave me a template letter with all the right IRS codes and references. I sent the letter they recommended with copies of my bank statements showing both charges, and I got my refund check about 5 weeks later. Definitely worth checking out if you're dealing with this problem. Would have saved me months of stress if I'd known about it sooner.

0 coins

I had the exact same issue last year and wasted MONTHS trying to get through to the IRS. After 20+ failed call attempts, I finally discovered Claimyr and it was a total game-changer. Basically, you go to https://claimyr.com and they hold your place in the IRS phone queue and call you when an agent is about to answer. You can see how it works in this video: https://youtu.be/_kiP6q8DX5c - saved me from having to sit on hold for hours. I got through to an IRS rep in about 45 minutes (after weeks of trying on my own), explained the double payment, and they were able to confirm both payments in their system. They put in a request for a refund check right there on the call, and I had my money back about 3 weeks later.

0 coins

Wait, how does that actually work? They just sit on hold for you? Seems too good to be true given how impossible it is to reach the IRS.

0 coins

Ava Johnson

•

Sounds like a scam to me. Why would I pay someone else to call the IRS? They'd probably just take my money and do nothing, just like every other "tax help" service out there.

0 coins

They use an automated system that basically holds your place in line. When it detects that an agent is about to answer, it calls you and connects you directly to the IRS agent. It's like having someone wait in a physical line for you. It's definitely not a scam - I was super skeptical too. But I was desperate after trying for weeks to get through. The value isn't just that they call for you - it's that their system knows exactly when to call for the shortest wait times. I spent maybe 10 minutes on hold total after they connected me, compared to the hours I wasted trying on my own.

0 coins

Ava Johnson

•

I need to eat my words from my previous comment. After another week of failing to reach the IRS on my own (with a similar double payment issue), I broke down and tried Claimyr. Within about 35 minutes they called me back and connected me directly to an IRS representative. The rep confirmed my overpayment, explained what happened, and processed my refund request right on the spot. She said I should receive a check in 3-4 weeks. Honestly shocked at how simple it was after months of frustration. Wish I'd known about this service sooner!

0 coins

Miguel Diaz

•

Have you checked if the IRS tried to direct deposit your refund? In my experience, they usually try to refund using the same method you paid with. Since one payment came from your checking and one from savings, maybe check both accounts for a deposit around the same amount? Also, the IRS "Where's My Refund" tool might show the status, although it can be hit or miss for situations like this.

0 coins

I've checked both accounts multiple times and there's definitely no refund deposit. I also tried the "Where's My Refund" tool but it only shows info for regular tax refunds, not for overpayments like this. Seems like they're just holding onto my money at this point!

0 coins

Miguel Diaz

•

Sorry to hear that. In that case, you definitely need to speak directly with an IRS representative. Since it's been over 6 months, you might also consider contacting the Taxpayer Advocate Service - they're designed to help with situations where normal IRS processes aren't working. If you filed electronically, another option is to check with the tax software company you used. Sometimes they can provide insight into payment processing issues, especially if you used their payment processing service.

0 coins

Zainab Ahmed

•

Just a quick tip - if you're having trouble getting your refund, make sure to request interest! The IRS is required to pay interest on overpayments after 45 days. At current rates that's like 7% annual interest, so for your $1215 over 7 months that's around $50 extra you should get.

0 coins

Connor Byrne

•

Is that really true? I had no idea the IRS paid interest on money they owe you. I thought it only worked the other way around (we pay them interest on late payments).

0 coins

James Maki

•

Yes, that's absolutely true! Under IRC Section 6611, the IRS is required to pay interest on overpayments starting 45 days after the later of: (1) the due date of the return, or (2) the date the return was filed. The current rate is around 7% annually, so definitely mention this when you contact them about your refund. It's one of those things they don't automatically tell you about, but you're entitled to it by law.

0 coins

IRS AI

Expert Assistant
Secure

Powered by Claimyr AI

T
I
+
20,095 users helped today