< Back to IRS

Thais Soares

How to resolve IRS penalty interest abatement issue when approved but not refunded?

I'm in a weird situation with the IRS and need some advice. Back in 2018, I paid my taxes of about $5,200 on time with a check, but the IRS somehow returned the check to me saying they couldn't process it. I deposited it back in my account thinking they'd contact me if there was an issue. Fast forward to 2022, I get a notice from the IRS saying I owe the original tax amount plus penalties and interest totaling around $7,300. I was shocked since I tried to pay on time! I immediately paid the full amount in October 2022 and filed for penalty interest abatement since it was their error. In February 2023, I received a letter saying my abatement request was approved for $982.45. Great news, right? But here's the weird part - I also received a 1099-INT for that same amount, showing it as interest income I need to pay taxes on for tax year 2022. The problem is I never received the actual refund of the $982.45 - no check, no direct deposit, nothing! So now I'm essentially paying the original tax, plus the penalties and interest I shouldn't have had to pay, PLUS I'll have to pay income tax on this "phantom interest payment" the IRS says they gave me but I never received. What are my options here? Has anyone dealt with something similar?

Nalani Liu

•

This is actually a common issue with abatements. What likely happened is that the IRS approved your abatement but instead of refunding you directly, they applied it as a credit to your account. The 1099-INT was generated automatically because technically they "paid" you interest on the abated amount. You need to call the IRS and request a transcript of your account for that tax year. This will show exactly what happened to the abated amount. If it shows as a credit but you never received it, you should request that they issue a refund check for the credit balance. For the 1099-INT issue, you do have to report it on your taxes as income, but you can also claim the amount you never received as a "loss" using Form 8275 (Disclosure Statement) to explain the situation. This should zero out the tax impact.

0 coins

Axel Bourke

•

How long does it usually take to get the transcript? And is this something I can request online or do I need to call them? I've been trying to call the IRS for weeks but can never get through!

0 coins

Nalani Liu

•

You can request a transcript online through the IRS website, which is much faster than calling. Just go to IRS.gov and search for "Get Transcript Online." If you set up an account, you can view and download your transcript immediately. As for the Form 8275, you'll need to attach it to your return and clearly explain that you received a 1099-INT for an abatement amount that was never actually refunded to you. This creates a "wash" where the income and loss cancel each other out.

0 coins

Aidan Percy

•

After struggling with a similar situation last year, I found this amazing AI tool that helped me sort through all my tax documents and correspondence with the IRS. It's called taxr.ai (https://taxr.ai) and it can actually read all your IRS notices and transcripts to tell you exactly what's happening with your account. I uploaded my abatement approval letter and my account transcript, and it highlighted that my abatement was approved but applied as a credit to a different tax year! The tool explained what every code on my transcript meant and gave me step-by-step instructions for resolving the issue. It even helped me draft a letter to the IRS explaining the situation. Seriously saved me hours of research and confusion.

0 coins

This sounds too good to be true. Can it actually understand those confusing IRS notices with all the weird codes? I have a stack of them that I've been avoiding dealing with.

0 coins

Norman Fraser

•

I'm curious - did it help you get your money back from the IRS? Or did it just explain what happened? Because explaining the problem is one thing, but actually getting the IRS to fix it is another thing entirely.

0 coins

Aidan Percy

•

Yes, it actually can understand all those confusing codes! I was skeptical too, but it parsed everything correctly and explained each code in plain English. It was like having a tax pro look over my documents but without the hourly fee. It both explained what happened and gave me specific actions to take. In my case, I needed to call the IRS and request they move the credit to the correct tax year, then request a refund. I followed the instructions and got my refund about 5 weeks later. The tool didn't contact the IRS for me, but it gave me the exact language to use and which department to contact.

0 coins

Just wanted to update everyone - I tried that taxr.ai tool mentioned above after struggling with my own abatement issue. My situation was slightly different (penalty for late filing that wasn't my fault), but I was also getting nowhere with the IRS. The tool actually identified that my abatement had been approved but was sitting as a credit on my account! It explained all the transaction codes on my transcript and showed me exactly where the credit was applied. I called the IRS using the specific instructions it provided, referenced the correct internal codes, and the representative immediately knew what I was talking about. I received my refund check last week! Plus, it helped me understand how to properly report the 1099-INT on my taxes without paying extra. Definitely worth checking out if you're dealing with IRS issues.

0 coins

Kendrick Webb

•

If you've been trying to call the IRS without success, you might want to try Claimyr (https://claimyr.com). I was in a similar situation with an abatement issue and couldn't get through on the IRS phone lines for weeks. Claimyr helped me skip the wait and got me connected to an IRS agent in about 15 minutes. You can see how it works in this video: https://youtu.be/_kiP6q8DX5c The IRS agent was able to look up my account while I was on the phone and told me exactly what happened to my abatement. Turns out they had applied it to a different tax year where I didn't owe anything, so it was just sitting there as an unused credit! The agent was able to process a refund request for me right over the phone.

0 coins

Thais Soares

•

How does this even work? I thought the IRS phone system was just permanently overloaded. Does this actually get you through to a real person? I've spent hours on hold only to get disconnected.

0 coins

Hattie Carson

•

Sounds like a scam. There's no way to "skip the line" with the IRS. They're a government agency. Are you sure they're not just taking your information and pretending to connect you?

0 coins

Kendrick Webb

•

It uses a callback system that continuously redials the IRS for you until it gets through. When it makes the connection, it calls your phone and conferences you in with the IRS agent. It's completely legitimate and you speak directly with actual IRS employees. The reason it works is because it uses automated technology to keep calling until it gets through, which is something most of us don't have time to do manually. The IRS doesn't know you've used a third-party service - to them, it's just a regular call that made it through their system.

0 coins

Hattie Carson

•

I wanted to follow up about my experience with Claimyr that I was skeptical about. After struggling to get through to the IRS for over a month regarding my abatement issue, I decided to give it a try despite my concerns. I was honestly shocked when I got a call back in about 20 minutes connecting me to an actual IRS representative. The agent was able to pull up my account immediately and confirmed that my abatement amount was sitting as a credit. She explained that because I didn't specifically request a refund after the abatement was approved, the system just held onto it. The agent processed my refund request right there on the phone, and I received a check about 3 weeks later. Sorry for doubting this service - it genuinely saved me weeks of frustration. For anyone dealing with the IRS right now, it's definitely worth considering.

0 coins

A quick tip from someone who used to work with tax issues - when you receive an abatement approval, you need to specifically request a refund if you've already paid the penalty amount. The IRS doesn't automatically issue refunds for abatements; they just credit your account. You should call the IRS (painful, I know) and ask for: 1. An account transcript for the tax year in question 2. Verification of the abatement approval 3. Request that they issue a refund for the credit balance As for the 1099-INT, yes, you legally need to report it. However, since you haven't actually received the money, you can offset it by claiming a loss. Make sure to document everything thoroughly in case of an audit.

0 coins

Dyllan Nantx

•

Do you know which specific form I should use to claim that loss? And where exactly on the tax return would I put this? I'm using TurboTax and couldn't find an obvious place to enter this type of situation.

0 coins

For TurboTax, you should report the 1099-INT income as required, then look for the "Miscellaneous Deductions" section (sometimes under "Other Income"). Enter a negative amount equal to your 1099-INT as "Claim of Right" income repayment. If that specific option isn't available, you can use Form 8275 (Disclosure Statement) to explain the situation. TurboTax has a section for additional forms that you can access through the search function. The key is to document that you're not trying to avoid reporting income, but rather addressing a situation where you were issued a 1099 for money you never received.

0 coins

Has anyone successfully gotten the IRS to revoke a 1099-INT in a situation like this? It seems ridiculous that they make you report income you never received and then jump through hoops to claim it back on your tax return.

0 coins

Anna Xian

•

I actually did get mine revoked last year! I sent a certified letter to the IRS office that issued the 1099-INT explaining that I never received the funds. Included copies of all my bank statements proving no deposit was made. They sent a corrected 1099-INT showing $0 about six weeks later. Much easier than trying to claim it as a loss.

0 coins

IRS AI

Expert Assistant
Secure

Powered by Claimyr AI

T
I
+
20,087 users helped today