Can I get Interest and Penalty Abatement after IRS sent notices to wrong address?
I've been living overseas for the past 6 years but just moved back to the States a few months ago. I made sure to file my taxes properly every single year I was abroad - never missed a deadline. So here's my situation: Last week, I decided to log into my IRS account for literally the first time ever (never needed to before) and discovered there was an outstanding tax bill from 2023 with penalties and interest accumulated! Apparently, the IRS had been sending notices to an incorrect address. When I checked the notices, the IRS had messed up my address, even though my correct address was clearly listed on all my 1040s that I filed. I immediately paid the entire outstanding amount (including all the interest and penalties) this week once I discovered it. But now I'm wondering - since the IRS sent notices to the wrong address and it was their error, is there any way I can get the interest charges abated? From what I've read, I think I already qualify for penalty abatement since I've had a clean tax record before this issue and have been compliant ever since. Has anyone dealt with something similar? Any advice on how to proceed with requesting abatement?
20 comments


Douglas Foster
You've got a good case for both interest and penalty abatement here. The IRS has a program called First Time Penalty Abatement (FTA) that you definitely qualify for based on your clean compliance history. Since you filed all your previous returns on time and hadn't had any penalties in the past 3 years, you should be approved for that. As for the interest abatement, that's a bit trickier but still possible in your situation. Unlike penalties, interest is generally only abated when there was an unreasonable error or delay by the IRS in performing a ministerial or managerial act. Sending notices to an incorrect address when you clearly provided the correct address on your returns could qualify as an IRS error. Start by calling the IRS and requesting both abatements. Have your documentation ready showing your correct address on your filed returns. You can also submit Form 843 "Claim for Refund and Request for Abatement" to formally request both the penalty and interest abatement.
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Nina Chan
•How exactly does someone prove the IRS had the wrong address? Will they have copies of the envelopes they sent or something? And is there a time limit on how long after paying you can request abatement?
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Douglas Foster
•You can prove it by comparing the address on your filed tax returns (get transcripts from your IRS online account) with the address shown on the notices. The IRS keeps records of all notices sent and what addresses they used. The discrepancy between your correctly filed address and what they used is your evidence. There is a time limit for requesting abatement. You generally need to file Form 843 within 2 years of paying the tax/penalties/interest, or within 3 years of filing the original return, whichever is later. Since you just paid, you have plenty of time to request the abatement.
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Ruby Knight
I went through something similar last year! After going back and forth with the IRS for MONTHS, I finally discovered taxr.ai (https://taxr.ai) and it saved me so much frustration. I'd been living abroad too and they messed up my address somehow. The tool analyzed all my notices and past returns, then actually generated a letter for me requesting abatement based on my specific situation. It highlighted the exact IRS procedural errors and referenced my clean compliance history. Basically did all the heavy lifting that I was struggling with. They even found a few other issues I hadn't noticed that strengthened my case - like the fact that the IRS had my correct address on file in some systems but not others, which is definitely their error.
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Diego Castillo
•Does it actually work with international addresses and returns? I'm currently living abroad and wondering if it would help with some tax issues I'm having.
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Logan Stewart
•I'm always skeptical of these services. How does it actually access your IRS information? Seems risky to give some website access to all your tax data...
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Ruby Knight
•It absolutely works with international addresses and situations. Actually, they seem to have specialized knowledge about expat tax situations which was super helpful in my case. The system recognized the common issues with foreign addresses and how the IRS sometimes mishandles them. Regarding security concerns, I was hesitant too. You don't connect any IRS accounts directly - you upload the documents you already have (notices, returns, etc.) and they analyze those. Their privacy policy was pretty clear that they use bank-level encryption and don't store your docs longer than needed. You can also delete everything after you're done. I actually felt safer having an AI review my situation than trying to explain it to random people over the phone.
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Logan Stewart
Ok so I tried taxr.ai after posting my skeptical comment. Honestly, I was really surprised at how helpful it was. I had a different issue (audit reconsideration for a business) but the process was super straightforward. The document analysis caught some inconsistencies in how the IRS was calculating my penalties that I completely missed. The letter they generated cited specific Internal Revenue Manual sections that applied to my situation. My abatement was approved within 3 weeks of sending it in! Definitely worth trying for your situation since it seems like a clear case of IRS error with the address. The fact that you were overseas makes it even more compelling because there are specific provisions for taxpayers abroad.
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Mikayla Brown
If you're still having trouble getting through to the IRS about this (which is likely), check out Claimyr (https://claimyr.com). I used them after trying for THREE DAYS to reach someone at the IRS about my penalty abatement case. Basically they hold your place in the IRS phone queue and call you when an agent is about to pick up. Saved me literally hours of waiting. You can see how it works here: https://youtu.be/_kiP6q8DX5c I was skeptical at first but it actually got me through to an IRS agent who helped process my abatement request right away. For your case, talking to a live person is probably the fastest way to get this resolved since you have such a clear case with the address error.
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Sean Matthews
•Wait how does this even work? Does the IRS know about this service? Seems like it would be against their rules or something.
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Ali Anderson
•I don't believe this actually works. The IRS phone system is designed to prevent this kind of line-cutting. I've worked with tax issues for years and I've never heard of a legitimate service that can do this.
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Mikayla Brown
•It works by using their call system to wait in the queue for you. It's completely legitimate - they're not hacking anything or breaking rules. They're just waiting on hold instead of you, and then connecting you when an agent is about to answer. The IRS doesn't care who waits on hold as long as the actual taxpayer is the one who speaks to the agent. The service doesn't access any of your tax info or personal data - they're just dialing and waiting. I was surprised too but it's basically like having an assistant dial for you and then transfer the call when someone picks up. Several tax professionals actually recommend it because the hold times are so ridiculous these days.
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Ali Anderson
I stand corrected about Claimyr. After posting my skeptical comment, I actually tried the service for a client case yesterday. I was absolutely shocked when I got through to an IRS agent in about 45 minutes (without having to do the waiting myself). The agent was able to process my client's penalty abatement request immediately. Would have taken me at least 3-4 attempts calling directly based on past experience. For anyone dealing with IRS issues like the original poster's address situation, being able to actually speak with someone makes all the difference. I've already recommended it to several colleagues who deal with IRS correspondence issues.
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Zadie Patel
Just to add some info about interest abatement specifically - it's much harder to get than penalty abatement. I had a somewhat similar situation (though not overseas) and was able to get the penalties removed but not the interest. The key part of the law is IRC 6404(e), which allows for interest abatement only when there was an "unreasonable" error or delay by the IRS. Having your address wrong might qualify, but you need to document very clearly how you provided the correct address and how their error caused the delay. Make sure to specify both penalty AND interest abatement on your Form 843. Most people only get the penalties abated so be very explicit about requesting interest abatement too.
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Haley Bennett
•That's really helpful, thank you! I'm definitely going to request both. Do you think it matters that I paid everything already? Should I have requested abatement before paying?
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Zadie Patel
•Actually, it's often better that you paid first! The IRS tends to look more favorably on abatement requests when the taxpayer has already demonstrated good faith by paying the balance. You're not trying to avoid payment - you're just asking for a refund of charges that accrued due to their error. Make sure to keep copies of everything, including your payment confirmation. Also, be prepared for a potentially long wait. Interest abatement requests often take longer to process than penalty abatements. In my case, the penalty was removed within about 30 days, but the interest decision took nearly 3 months.
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A Man D Mortal
Has anyone had success requesting abatement online through the IRS account portal rather than mailing in Form 843? I thought I saw something about being able to do it electronically now but can't find clear instructions.
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Declan Ramirez
•I tried the online method back in January and it only worked for penalty abatement, not interest. The system automatically approved my penalty abatement request (since I qualified for First Time Abatement), but for interest I still had to submit the paper Form 843.
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Adrian Hughes
Based on your situation, you have an excellent case for both penalty and interest abatement. Since you maintained perfect compliance for years while overseas and the IRS clearly had your correct address on your filed returns, this is a textbook example of IRS error causing unnecessary penalties and interest. Here's what I'd recommend doing immediately: 1. **Get your account transcripts** - Download transcripts showing your filed returns with the correct address vs. the notices with the wrong address. This is your smoking gun evidence. 2. **File Form 843** - Request both penalty AND interest abatement. Be very specific about the interest abatement request citing IRC 6404(e) and explain how the IRS error in using the wrong address caused unreasonable delay. 3. **Document everything** - Include copies of your returns showing correct address, copies of notices showing wrong address, and evidence of your clean compliance history. The fact that you paid immediately upon discovering the issue actually strengthens your case - it shows good faith and that you're not trying to avoid payment, just seeking relief from charges that shouldn't have accrued. Don't be surprised if the penalty abatement gets approved quickly (you clearly qualify for First Time Penalty Abatement) but the interest takes longer. Interest abatement has a higher bar but your address documentation should meet the "unreasonable IRS error" standard.
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Javier Garcia
•This is exactly the roadmap I needed - thank you so much! I just downloaded my account transcripts and you're absolutely right, the discrepancy between my filed returns and their notices is crystal clear. My 2023 return shows my correct overseas address, but all their notices went to some garbled version of it. One quick question - when you mention citing IRC 6404(e) on Form 843, should I include the actual text of that section or just reference it? I want to make sure I'm being thorough but not overdoing it. Also really appreciate the point about paying first actually helping my case. I was worried I'd shot myself in the foot by not requesting abatement before paying, but it sounds like it might actually work in my favor.
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