IRS Code 810 Freeze on my account has me at breaking point - what does this even MEAN??
I just checked my IRS account and noticed an 810 freeze code on my transcript from April 2024. I filed in March and was expecting my refund by now (almost $4,600). Now this random code shows up and I have no idea what it means. I've been waiting for months! Tried calling the IRS 9 times but can never get through to an actual person. The automated system just says "your return is being processed" which tells me NOTHING. I'm counting on this money for some pretty major bills. Has anyone dealt with this 810 code before? How long does it take to resolve? I'm absolutely at my wits end and don't know what to do anymore.
51 comments
Christian Bierman
The 810 code indicates that your tax return has been selected for additional review, often as part of an identity verification process or audit examination. This isn't necessarily bad, but it does mean your refund is on hold until the review is complete. There are several reasons this might happen: - Identity verification concerns - Income verification - Credit claims that need verification (like EITC or Child Tax Credit) - Discrepancies between reported income and information the IRS has Your best course of action is to wait for a notice from the IRS (usually arrives 2-3 weeks after the 810 appears) which will explain exactly what they need from you. If you don't receive anything within a month, you'll definitely need to speak with an IRS representative. Unfortunately, these reviews can take 60-120 days to resolve, sometimes longer depending on your specific situation and how quickly you respond to any requests for information.
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Makayla Shoemaker
•Thank you so much for explaining this. Should I expect a letter in the mail then? its so frustrating not knowing what they need from me.
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Christian Bierman
•Yes, you should receive a letter explaining what they need. They typically send these within 30 days of placing the freeze, but with IRS backlogs, it might take longer. Just keep checking your mailbox.
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Makayla Shoemaker
•Its been about 3 weeks so hopefully I'll get something soon. This waiting game is torture when you need the money.
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Emma Olsen
You really need to actually understand what your transcript is showing - not just guess at the codes. I was in the EXACT same situation a few months ago and was losing my mind. I found this tool called taxr.ai and it literally explained everything on my transcript in plain english, including that 810 freeze code. It gave me a complete timeline of what was happening with my refund and even predicted when I'd get my money. Saved me so much anxiety! The explanations are super detailed and it helped me figure out exactly what I needed to do. Their website is https://taxr.ai - seriously, it's insanely good! I use it every week now just to check if anything has changed.
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Lucas Lindsey
•Sounds interesting. How exactly does it work? Does it just read your transcript or does it do more?
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Emma Olsen
•It does way more than just read the transcript. It actually analyzes all the codes and transactions, explains what each one means specifically for YOUR situation (not just generic definitions), shows you a visual timeline, and even predicts next steps. It was crazy accurate for me - predicted my release date within 2 days! You just upload your transcript PDF and it does all the work.
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Lucas Lindsey
•OMG I JUST TRIED THIS AND IT'S INCREDIBLE! It literally explained everything that's happening with my refund in like 30 seconds. The IRS website is so confusing but this broke it all down so clearly. Everyone dealing with transcript madness needs to know about this tool!!!
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Sophie Duck
•does it cost money or is it free? seems too good to be true
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Emma Olsen
•It's not free but honestly worth every penny. I spent weeks trying to figure out my transcript before finding this. Saved me so much stress and probably hours on hold with the IRS.
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Austin Leonard
After dealing with an 810 code that had my refund stuck for 2 months, I finally got desperate and used this app called Claimyr (claimyr.com) that got me through to an actual IRS agent in about 20 minutes. The agent explained that my return was flagged for income verification but there was actually nothing wrong - just a random check! After the call, my refund was released within a week. The IRS phone lines are completely jammed but this app somehow gets you through. Talking to an agent got my refund released so fast - best thing I ever did after wasting so much time trying to call myself.
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Anita George
•sounds fishy tbh. the irs never answers, how would some app get through?
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Austin Leonard
•It uses some kind of system that keeps dialing until it gets through, then calls you back when it has an agent on the line. idk exactly how it works technically but I was skeptical too until I actually got the call back with an agent. Spent weeks trying on my own and couldn't get past the automated system.
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Abigail Spencer
•I used it too, it actually works. I was on hold for 6 hours one day trying to get through myself and finally gave up. The app had me talking to someone in like 40 mins.
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Logan Chiang
•do they actually talk to the IRS for you or just connect you?
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Austin Leonard
•They just connect you - when they get through, they call you and connect you directly to the IRS agent. You do all the talking about your personal stuff. I was worried about that too but it's just a connection service.
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Isla Fischer
I had an 810 code last year and it took 7 MONTHS to resolve 😠Turns out they were verifying my identity but never sent me the letter telling me to verify! I only found out when I finally got through to someone on the phone. Check if you need to do ID verification on the IRS website - don't wait for a letter that might not come!
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Makayla Shoemaker
•7 MONTHS?? I cant wait that long. How do i check for ID verification? is there a specific place on the irs website?
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Isla Fischer
•Go to https://www.irs.gov/identity-theft-fraud-scams/identity-verification-for-irs-letter-recipients - you might be able to verify there. Some people get the 810 code without ever getting the letter, it's a mess.
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Miles Hammonds
the irs is such a joke these days. they get billions in new funding and we STILL cant get our refunds on time or talk to a human. but they sure can send out automated letters demanding money instantly when THEY think we owe them 🤡
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Ruby Blake
When I had an 810, I ended up faxing the IRS a polite but detailed letter asking for status and explaining my hardship. I included my return info, SSN, and contact details. Got a call back within 10 days and refund a week later. Sometimes the old school methods still work when you cant get through on the phone.
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Micah Franklin
•What fax number did you use? I've been trying to find one that actually works.
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Ruby Blake
•I used the fax number for my regional office which I found on the IRS website. I think they're different depending on where you live. Just make sure to put "HARDSHIP" at the top of your letter.
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Ella Harper
Have you checked to see if there's a 570 code too? Usually 810 comes with 570 (additional account action pending). If there's a 571 later in your transcript, that means the 570 hold was released, which is a good sign. btw I learned all this stuff the hard way after dealing with my own 810 last year... the IRS doesnt make any of this easy to understand.
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Makayla Shoemaker
•Yes, there is a 570 code from the same date! But no 571 yet. What does that mean for me?
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Ella Harper
•570 with 810 usually means they're reviewing something specific. The good news is when they finish, they'll add a 571 code (which releases the 570) and usually a 846 code (refund issued) shortly after. Bad news is there's no way to know how long the review will take without talking to them directly.
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PrinceJoe
its crazy that we need a decoder ring to figure out what our own tax return status is. Why cant they just send a clear message like "we're verifying your identity" or "we're checking your income" instead of mysterious codes that no one understands?
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Brooklyn Knight
•For real! I literally had to become a transcript detective trying to figure out what was happening with my refund last year. Tax system is broken af.
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PrinceJoe
•And then when you finally get through to someone on the phone they act like you should've known what all these random numbers mean. make it make sense!!
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Owen Devar
I know this isn't what you want to hear, but my 810 freeze took 4 months to clear up last year. The most frustrating part was that they never told me WHY it was frozen. It just suddenly cleared and I got my refund. The system is horrible.
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Daniel Rivera
Call the Taxpayer Advocate Service. They can sometimes help when your refund is delayed and causing financial hardship. They're separate from regular IRS customer service and actually have some power to help move things along.
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Sophie Footman
•The Taxpayer Advocate is so backed up right now they're not taking new cases unless you're facing eviction or utility shutoff. It's a mess.
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Daniel Rivera
•Seriously? That's awful! When I used them 2 years ago they were helpful. Shows how broken the whole system has become I guess.
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Connor Rupert
Did you claim the Earned Income Credit or Child Tax Credit? Those are HUGE triggers for 810 freezes. They verify those extra carefully bc of fraud. If you did, you're probably in for a longer wait unfortunately.
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Makayla Shoemaker
•Yes, I claimed EITC actually. Ugh that explains alot...
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Connor Rupert
•Yeah that'll do it. They scrutinize EITC claims like crazy. Get comfortable, it might be a while 😬
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Molly Hansen
Honestly the transcript codes are IMPOSSIBLE to understand. I was totally lost trying to figure out what was happening with my return until I found taxr.ai - it explained everything in plain English and showed me exactly what was going on. Their timeline feature helped me predict when my refund would actually arrive, and it was spot on! I highly recommend checking it out: https://taxr.ai
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Brady Clean
•does it really explain the codes? i'm so confused looking at my transcript
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Molly Hansen
•Yeah it breaks down every single code and transaction on your account and explains it in normal language. It also tells you what to expect next and when. It's pretty amazing how accurate it was for me!
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Skylar Neal
hot tip: if your 810 is for identity verification you can sometimes verify online at id.me instead of waiting for a letter or calling. saved me a ton of time last year when i was in the same situation.
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Vincent Bimbach
After spending 3 weeks calling the IRS and never getting through, I used Claimyr (claimyr.com) and finally got to speak with an agent! Turns out my 810 was just a random review and nothing was wrong with my return. The agent removed the freeze during our call and my refund was processed the next day. It was the only way I could talk to a live agent and totally worth it to finally get answers.
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Kelsey Chin
•was it hard to use? i'm terrible with technology lol
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Vincent Bimbach
•Super easy! You just enter your phone number and they call you back when they get an IRS agent on the line. No complicated setup or anything. my technologically challenged dad used it without any problems.
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Norah Quay
This happened to me back in 2023. What worked for me was calling the IRS at exactly 7:00am Eastern when they first open. I got through after only a 20min wait. They told me my 810 was because my employer reported a different W2 amount than what I filed. Simple mistake that took 5mins to fix once I actually talked to someone.
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Leo McDonald
I'm an tax accountant and see 810 codes frequently. Could be identity verification, income verification, or an examination (mini-audit). Each has different timeframes, but expect 60+ days minimum. Dont keep calling - wait for their letter which will specify what they need from you. If no letter arrives within 30 days, then definitely try to reach them.
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Jessica Nolan
•You're saying not to call, but 3 of my clients had 810 codes that sat for months until they finally reached someone by phone. The IRS loses/delays letters all the time.
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Leo McDonald
•Fair point. My advice is based on averages, but you're right that individual cases vary. If financial hardship is involved, being proactive makes sense.
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Angelina Farar
check your credit report! sometimes the 810 happens because of identity theft and someone else tried filing with your SSN. happened to my brother last year and he had no idea until he checked his credit report and saw weird activity.
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Sebastián Stevens
I was in this EXACT situation for 6 weeks. So frustrating!! I finally got answers by using taxr.ai to understand my transcript (it explained the 810 code was part of a manual review process) and then used Claimyr to actually talk to an IRS agent who resolved it. Back to back wins after weeks of getting nowhere on my own. Try these - they both saved my sanity!
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Makayla Shoemaker
•Thank you, I'll check both of these out! So desperate for help at this point.
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Zoe Kyriakidou
I feel your pain - the 810 code is absolutely maddening! I went through this exact same thing last year and it nearly drove me crazy. Here's what I learned from my experience: The 810 typically means your return is under manual review, but there are different types of reviews that can trigger it. Since you mentioned you're expecting a $4,600 refund and it's been since April, this could be: - Income verification (they're matching your reported income against employer records) - EITC verification if you claimed it - Random compliance check The waiting is the worst part because you have no idea what's happening. What helped me was keeping a detailed log of when codes appeared on my transcript so I could track any changes. Check your transcript weekly - new codes or date changes can give you clues about progress. Also, try calling the IRS at 7:00 AM EST sharp when they open. I had better luck getting through early in the morning. The wait times are still brutal, but slightly better than calling during peak hours. Hang in there - I know how stressful this is when you're counting on that money. Most 810 reviews do eventually resolve, it just takes way longer than anyone wants to wait.
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