ID Verified on May 7th - $3,742 Refund Has 810 Freeze Code Since February - Wait 9 Weeks or Call IRS?

Just completed ID verification on May 7th and noticed my refund has a freeze on it. I checked my account transcript and I'm getting anxious seeing this freeze code. The IRS rep told me to wait up to 9 weeks, but I'm not sure if that's normal. Here's my transcript: Internal Revenue Service United States Department of the Treasury This Product Contains Sensitive Taxpayer Data Request Date: 05-14-2023 Response Date: 05-14-2023 Account Transcript FORM NUMBER: 1040 TAX PERIOD: Dec. 31, 2022 ACCOUNT BALANCE: -$3,742.00 ACCRUED INTEREST: 0.00 AS OF: May 30, 2023 ACCRUED PENALTY: 0.00 AS OF: May 30, 2023 ACCOUNT BALANCE PLUS ACCRUALS (this is not a payoff amount): -$3,742.00 INFORMATION FROM THE RETURN OR AS ADJUSTED EXEMPTIONS: 01 FILING STATUS: Single ADJUSTED GROSS INCOME: $375.00 TAXABLE INCOME: 0.00 TAX PER RETURN: 0.00 SE TAXABLE INCOME TAXPAYER: 0.00 SE TAXABLE INCOME SPOUSE: 0.00 TOTAL SELF EMPLOYMENT TAX: 0.00 RETURN DUE DATE OR RETURN RECEIVED DATE (WHICHEVER IS LATER) Apr. 15, 2023 PROCESSING DATE May 30, 2023 TRANSACTIONS CODE EXPLANATION OF TRANSACTION - CYCLE - DATE - AMOUNT 150 Tax return filed - 20231905 - 05-30-2023 - $0.00 76211-441-38530-3 806 W-2 or 1099 withholding - 04-15-2023 - -$360.00 810 Refund freeze - 02-24-2023 - $0.00 766 Credit to your account - 04-16-2023 - -$3,382.00 I see my refund amount is $3,742.00 but there's that code 810 "Refund freeze" from February. Should I call them back or just keep waiting it out? I verified my ID on May 7th but the processing date shows May 30th. Does this mean they're still working on it? I'm so confused about why there's a freeze and what that code 810 means.