IRS

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Using Claimyr will:

  • Connect you to a human agent at the IRS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the IRS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls โ€“ which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews

Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Hailey O'Leary

Same thing happened to me! Letter came after they'd already approved the refund. If anyone is stuck in review and getting anxious, I used Claimyr (https://claimyr.com) to actually reach an IRS agent after trying for days on my own. The agent confirmed my review was already complete even though the letter had just arrived. Saved me weeks of stress wondering what was happening.

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Cedric Chung

Does Claimyr really work? I've been trying to get through to the IRS for 3 days now about my review letter.

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9d

Hailey O'Leary

Yes! I was super skeptical but desperate after spending hours getting disconnected. They connected me in about 25 minutes when I had been trying for days. The agent was able to tell me exactly what was happening with my review.

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7d

Talia Klein

This tax season is wild. I've seen people with reviews get paid in 2 weeks and people with simple returns waiting 2+ months. There's no rhyme or reason to it. Glad you're getting yours soon!

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Nathan Dell

I've been tracking my cycle codes for the past four years. I've noticed that if you file in the first half of February, you tend to get cycle 05. If you file in the second half, it's usually cycle 02 (Monday updates). But this year seems different - I filed 2/22 and I'm seeing indications of cycle 05 like you. The IRS might have changed their assignment algorithm for 2024.

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Maya Jackson

Has anyone noticed exactly what time the transcript updates happen? I've been checking at precisely 12:01am, 3:00am, and 6:00am EST to try and pinpoint when the system refreshes.

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Paolo Conti

Have you tried calling only to be disconnected after waiting on hold for an hour? Frustrating, isn't it? I've found the most reliable way to actually reach an IRS agent is using Claimyr (https://youtu.be/_kiP6q8DX5c). It navigates the IRS phone system and holds your place in line, then calls you when an agent is about to answer. I've used it several times this year when I needed to resolve issues for clients. Why waste hours when you can have someone else do the waiting for you?

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Amina Diallo

I remember my first year trying to call the IRS... absolute nightmare. Have you tried using the "Let Us Help You" page on the IRS website? Sometimes you can schedule a callback or in-person appointment that way instead of calling the main line.

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AstroAdventurer

Thanks for mentioning the appointment option! I totally forgot about that one. Made an appointment last year and got everything sorted in one 30-minute session instead of the phone tag game. Saved my sanity! ๐Ÿ˜‚

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5d

Javier Mendoza

I need to get this resolved before April 15th! Has anyone tried calling on March 28th specifically? I heard from a colleague that's when they add seasonal staff and the wait times drop dramatically.

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5d

Benjamin Carter

I just checked the IRS2Go app and the official IRS refund FAQ page (https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions). They specifically state that the IRS can only confirm when they've issued the refund, not when your bank processes it. According to their guidance, you should contact your financial institution if it's been more than 5 days since your DDD. I'm pretty confident Chase is the bottleneck here.

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Maya Lewis

I'm a former banking operations specialist, and there may be some additional factors at play here. Chase, like most large banks, typically processes ACH transfers in batches, usually around 2-3 times per day. If the IRS transmission occurred after the final batch on 3/19, it would likely be processed the following business day. Additionally, there could possibly be a security hold if this is a new account, if the amount is significantly larger than previous deposits, or if there have been recent account changes. These holds are generally 2-3 business days but can extend to 5 business days in some circumstances.

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Isaac Wright

Thank you for this detailed explanation! I've been waiting since March 19th too, and this helps me understand the timeline better. Do you know if calling them might speed up the process, or is it really just a matter of waiting out their internal timelines?

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5d

Lucy Taylor

Let me clarify the process when you call Chase about a missing tax refund: 1. Call the direct deposit department (not general customer service) 2. Provide your mother-in-law's account information 3. Ask specifically about pending ACH transfers from the Treasury 4. Request information about any security holds 5. If it's been more than 3 business days, request escalation to a supervisor 6. Document the call with representative name, time, and case number if provided

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5d

When do IRS transcripts update during tax season?

Filed my 1099 taxes last week and I've been checking the IRS website daily for updates. According to TurboTax's tracker my return was accepted, but when I check the transcript on irs.gov it still shows nothing for 2023. I need this refund for quarterly estimated payments coming up. Does anyone know the schedule for when transcripts typically update? I've tried checking the IRS2Go app and WMR tool but they just show "return received" status.

Hannah White

Watch out for these potential issues with 1099 income: โ€ข Mismatched 1099 amounts (what you reported vs what payers reported) โ€ข Missing estimated tax payments โ€ข Self-employment tax calculation errors โ€ข Home office deduction flags Any of these can cause your return to be pulled for manual review, which means no transcript updates until that review is complete. I'm concerned that if you're waiting for this refund to make your Q1 estimated payment, you might be cutting it too close. You might want to make at least a partial payment to avoid underpayment penalties just in case.

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Michael Green

I've probably filed as an independent contractor for, oh, about 7 years now, and I've noticed that transcripts seem to update somewhat randomly, though typically in the early morning hours. In my experience, which might be different from others, returns with multiple 1099s often take a bit longer to process - possibly because the IRS is matching each document to what the issuers reported. Last year, my transcript didn't update until nearly 4 weeks after filing, though I believe the processing time varies significantly based on the complexity of your return and current IRS workload.

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Sofia Torres

I'm somewhat familiar with these outages, and they can potentially last anywhere from a few hours to, in some cases, nearly a full day. If you absolutely need to speak with someone at the IRS about your transcript access issue, you might want to try Claimyr (https://claimyr.com). It's possibly the most efficient way to get through to an actual IRS agent without spending hours on hold. I've found that agents can sometimes manually access transcript information even when the public-facing system is down, though this may depend on the specific nature of the outage.

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Dmitry Sokolov

I went through exactly this last week. Here's what happened and how I resolved it: 1. First, I couldn't access transcripts for 2 days straight 2. On the third day, I tried early morning (5:30am ET) and got through 3. When I finally accessed my transcript, I saw my account had been updated with new codes 4. The cycle date on my transcript showed my refund was processed in the most recent batch 5. My direct deposit arrived exactly 2 days after the transcript updated The technical explanation: The IRS Master File updates in weekly batches. During these updates, they take the transcript system offline. When you see these outages, it often means they're processing a large batch of returns. The system will typically come back online with updates to many accounts.

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QuantumQuasar

Did you notice if your Where's My Refund status updated before or after your transcript became available again? I'm wondering which system updates first.

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5d

Zainab Omar

Were you able to see any pending transactions in your bank account before the official deposit date? My bank sometimes shows IRS deposits a day early.

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5d

Yara Haddad

I fought with the IRS for 7 months last year over an error they made. Couldn't I have used that time better? Absolutely. Did I finally get a taxpayer advocate? Yes. The key was persistence and documentation. I called every Tuesday at 7:58am exactly - that's when my local office opened. Wouldn't you know it, I finally got through? The advocate fixed everything in 3 weeks that I couldn't fix in 7 months. Worth every minute of effort.

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Keisha Robinson

According to irs.gov/taxpayer-advocate, you can qualify for TAS if you're experiencing financial hardship or if the IRS hasn't resolved your issue through normal channels. I'm also new to this process and trying to figure it out. Has anyone actually submitted Form 911 online? The website says you can fax it, but I'm not sure if that's faster than mailing.

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Ava Martinez

Anyone else find it hilarious that we're all obsessively checking our bank accounts for money we didn't even know we were owed? ๐Ÿ˜‚ I was in the same situation last week - waiting for my unemployment adjustment with zero updates. I tried calling the IRS (LOL) and spent 2.5 hours on hold before getting disconnected. Finally used Claimyr (https://claimyr.com) and got through to an actual human at the IRS in about 15 minutes. The agent confirmed my adjustment was approved but stuck in the final verification queue. Money showed up 2 days later! Worth the $25 fee to avoid the hold music torture.

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Miguel Ortiz

Let me clear up some confusion I'm seeing in this thread: โ€ข This is NOT like the 2020 COVID unemployment exclusion โ€ข This is about a correction to how unemployment was calculated for 2023 โ€ข TurboTax identified a calculation error affecting certain filers โ€ข Not everyone who received unemployment is affected โ€ข Only those who meet specific criteria received emails โ€ข Processing time varies based on complexity and filing date I received my adjustment last week after waiting 24 days from the initial email. Patience is key here - the system is working, just slowly.

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Mia Green

I had this happen in 2022 and again last year. Both times my transcript showed nothing for about 10 weeks, then suddenly updated all at once. When I finally got my refund, it included interest because it took so long! Check if you have any credits like EITC or CTC - those trigger automatic longer reviews. I remember being concerned just like you are now.

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Emma Bianchi

Ngl, had the same issue but it resolved itself. Filed Jan 24th, WMR said processing forever, transcript showed zilch until mid-April. Then boom - everything updated at once and got my DD 3 days later. No explanation, no letter, nothing. IRS gonna IRS I guess. Hang in there!

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Sofia Torres

Think of your tax refund like a package being shipped. WMR is like the tracking page, but your transcript is the actual manifest. Just as a tracking page might show outdated information while your package is already at your door, WMR can show an offset while your money is already cleared for full payment. Have you checked if the offset notice on WMR specifies which agency is claiming the debt? That would tell us if it's the same one you already settled with or potentially a different issue altogether.

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Ava Rodriguez

I tracked this exact issue with precise documentation last year. My WMR showed a $3,247 offset but my transcript showed the full $5,812 refund with code 846. I received exactly $5,812 on the date shown on my transcript. The transcript system is the master record that determines the actual payment, while WMR pulls from preliminary data that isn't always current.

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5d

Miguel Diaz

A few years back, I had this same problem with an old student loan that was already paid off. What worked for me was getting a letter from the agency stating the debt was satisfied and the date it was paid. I kept calling the IRS until I found someone who could help - took about 7 calls but I finally got through to someone who could see both systems and confirmed my refund would be paid in full. Have you tried getting written confirmation from the agency that the debt is cleared?

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5d

Zainab Ahmed

I had this exact situation last month - WMR showed offset but transcript didn't have 898 code. Could it be a glitch in the system? Why would they show different information? I was worried sick about it, but guess what? I ended up getting my full refund on February 8th, exactly as my transcript showed. The WMR tool never updated correctly even after I got my money. Isn't that ridiculous? My advice is to trust your transcript and not WMR - the transcript is what the IRS actually uses to process your refund.

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