IRS Error Code 6000 Preventing IP PIN Access - Same Issue For Second Year In A Row

Lydia Bailey · 2025-01-15T08:00:00.000Z

Can't get into my IRS account to get my IP PIN for my taxes this year. Had the same issue last year. Getting really frustrated with this whole process getting locked out again and again. I just tried logging in and I'm getting a "Something Went Wrong" error message on the official IRS website (sa.www4.irs.gov/sso/err). The error specifically says "A condition has been identified that's preventing your access to this service. Please contact the Help Desk at 888-841-4648." It's showing Error code: 6000 with a TID: 28586412-e1cd-4a7c-8953-02e31dee1d24 There's a button that says "VIEW YOUR ALTERNATIVES" but I'm hesitant to click it because I really need my specific IP PIN to file. I tried calling the help desk number but got stuck in an endless phone tree. Anyone else dealing with this error code 6000 when trying to access their IP PIN? I need to file soon and this is holding everything up. Has anyone successfully resolved this by calling that help desk number they provided?