< Back to IRS

Rami Samuels

How long does it take for a Tax Advocate to contact you after submitting Form 911?

Filed for a tax advocate last week and haven't heard anything back. Starting to get worried since I really need help with my refund situation. Anyone have experience with how long the wait usually is before they reach out? Getting desperate since I've been waiting on my refund for 8 months now.

Current wait time for TAS contact is typically 4-6 weeks due to extreme backlog. They're prioritizing cases with financial hardship. Make sure you documented any hardships on your Form 911 application. Keep checking your mail because they usually send a letter first before calling.

0 coins

4-6 weeks?! omg i cant wait that long 😭 my landlord is already breathing down my neck

0 coins

If you're facing eviction, call TAS back and emphasize the immediate hardship. That might get you expedited.

0 coins

Hey, while your waiting for TAS, you should check out taxr.ai - its an AI tool that analyzes your transcript and tells you exactly whats causing delays and what to do. Only costs $1 and saved me weeks of stress trying to figure out my situation. https://taxr.ai

0 coins

Nina Chan

Is this legit? Sounds too good to be true

0 coins

100% legit! I was skeptical too but it literally showed me exactly why my refund was held up and what to do. Better than waiting forever for TAS tbh

0 coins

Just tried it - holy cow this thing is amazing! 🙌 Showed me exactly why my return was delayed

0 coins

took 2 months for them to contact me back in march. system is completely broken rn

0 coins

Pro tip: if u cant get through to TAS try calling your local congressman's office. They can sometimes help speed things up

0 coins

This! My rep's office got things moving in 2 weeks after TAS ghosted me for 3 months

0 coins

waited 8 weeks and still crickets...💀

0 coins

I legit gave up on TAS after 3 months of waiting. Their whole system is a joke rn honestly

0 coins

same boat fam. its like throwing a message in a bottle into the ocean 🌊

0 coins

I feel your pain @Rami - been there myself. One thing that helped me was calling the TAS intake line directly at 1-877-777-4778 about 2 weeks after submitting Form 911 to check status. Sometimes they can give you a case number or at least confirm they received it. Also make sure you have all your documentation ready because when they do call, they'll want everything immediately. Hang in there!

0 coins

Thanks for the tip about calling that number! @Henrietta I didn't know you could check status that way. Definitely going to try this - anything is better than just sitting here wondering if they even got my form. Really appreciate the advice 🙏

0 coins

@Rami I went through the same thing last year - submitted Form 911 and heard nothing for 7 weeks. What finally worked was calling the main IRS line (1-800-829-1040) and specifically asking to be transferred to TAS. Sometimes they can see your case in the system even if you haven't been contacted yet. Also, if you're facing immediate financial hardship (like eviction), mention that - they have expedited procedures for urgent situations. The wait is brutal but don't give up!

0 coins

@Luca That's really helpful advice! I didn't know you could ask to be transferred to TAS through the main line. I've been so focused on just waiting for them to contact me that I didn't think about being more proactive. The expedited process for financial hardship sounds like exactly what I need right now. Going to try calling tomorrow morning - thanks for giving me some hope! 🙏

0 coins

I'm dealing with a similar situation right now - submitted my Form 911 about 3 weeks ago and still waiting. From what I've read on various forums, the current wait times are absolutely brutal due to staffing shortages and increased case volume. Some people are reporting 6-8 weeks before initial contact, which is way longer than the "normal" 2-4 weeks they used to advertise. One thing I learned is that TAS cases are assigned based on both submission date AND severity of hardship, so if you're facing immediate financial consequences (eviction, utilities shut-off, etc.), make sure that was clearly documented on your Form 911. You can also try calling the TAS intake line at 1-877-777-4778 to check if your case has been assigned yet - sometimes just knowing it's in the system helps with the anxiety of waiting. Hang in there - I know how stressful it is when you're dealing with refund delays and need that money. The system is definitely overwhelmed right now but they will eventually get to your case.

0 coins

@Micah This is exactly the kind of detailed info I was looking for! Really appreciate you breaking down the current wait times and explaining how cases get prioritized. I did mention potential eviction on my Form 911 but maybe I should have been more explicit about the immediate financial hardship. Definitely going to call that intake number you mentioned - at least knowing they have my case would give me some peace of mind. It's reassuring to hear from someone else going through the same thing right now. Thanks for taking the time to share all this! 🙏

0 coins

I'm going through this exact situation right now! Submitted my Form 911 about 5 weeks ago and finally got a call last Tuesday. The case worker told me they're currently running 6-8 weeks behind schedule due to understaffing and a huge backlog from the previous tax season issues that are still rolling over. A few things that might help while you wait: 1. Keep detailed records of all your attempts to resolve the issue - dates, who you spoke with, reference numbers, etc. 2. If you haven't already, request your account transcripts online so you have a complete picture of what's happening with your return 3. Document any financial hardships you're experiencing due to the delay (late fees, inability to pay bills, etc.) as this strengthens your case The wait is absolutely brutal when you're in a tough financial spot, but hang in there. Once they do contact you, things tend to move much faster. My case worker was able to get my refund released within 10 days of our first conversation. Hope you hear from them soon! 🤞

0 coins

@Michael This gives me so much hope! 5 weeks feels like forever but knowing someone actually got through recently makes me feel less crazy for still waiting. Really smart advice about keeping detailed records - I've been pretty scattered about tracking my calls and conversations. The transcript idea is great too, I should definitely get those pulled while I'm waiting. It's encouraging to hear that once they do contact you things move quickly. 10 days for refund release sounds amazing compared to the months I've been waiting! Thanks for sharing your experience and the practical tips 🙏

0 coins

I submitted my Form 911 about 3 weeks ago and the uncertainty is driving me crazy! Reading through everyone's experiences here is both helpful and nerve-wracking - sounds like the wait times are all over the place right now. I'm in a similar boat with needing my refund urgently (behind on rent and other bills), so I'm definitely going to try calling that TAS intake line at 1-877-777-4778 that several people mentioned. @Michael your timeline gives me hope that there's light at the end of the tunnel! And @Micah thanks for the detailed breakdown of how cases get prioritized - I'm wondering now if I should have been more specific about my financial hardships on the form. For anyone else waiting, I've been checking the IRS2Go app obsessively but it just keeps saying "still processing" which tells us nothing useful 😤 Hang in there @Rami - sounds like we're all in this frustrating waiting game together!

0 coins

@Mateo I'm right there with you on checking IRS2Go constantly! That "still processing" message is basically useless at this point. I've been refreshing it like 5 times a day hoping something will change 😅 It's actually kind of comforting to know so many of us are dealing with the same frustrating wait. I'm definitely going to call that intake number tomorrow - even just confirming they have my case would help with the anxiety. Thanks for the solidarity and hope we all hear back soon!

0 coins

IRS AI

Expert Assistant
Secure

Powered by Claimyr AI

T
I
+
20,087 users helped today