ERTC Due January 31, 2024 - Can I still claim if my PEO refuses to file amended 941s?
I'm in a serious time crunch with the ERTC deadline of January 31, 2024 approaching fast. I've got about a dozen small business clients who qualify for the Employee Retention Tax Credit, and I'm trying to get everyone's claims filed before this cutoff date because of the proposed legislation that might affect eligibility. The problem is that several of my clients use large PEOs (Professional Employer Organizations) for their payroll, and these PEOs are now flat-out refusing to file the amended 941s needed to claim the credits. It's incredibly frustrating because these clients are absolutely eligible, but without the PEO cooperation, they have no way to claim what they're entitled to. Has anyone dealt with this situation? Is there any workaround to bypass the PEO and still file for the ERTC when they control the 941 filings? I'm desperate for solutions since we're talking about significant money these small businesses could really use, and the January 31 deadline isn't moving.
22 comments


Sasha Ivanov
This is definitely a challenging situation, but you do have some options before the January 31, 2024 deadline for ERTC claims. When a PEO refuses to file amended 941s, your first step should be to formally request in writing (email and certified mail) that they fulfill their fiduciary responsibility to file these forms. Cite the specific sections of their service agreement that cover tax filing obligations. Many PEOs are hesitant because of the additional workload and scrutiny, not because it's impossible. If they still refuse, your clients may be able to file Form 8952 (Application for Voluntary Classification Settlement Program) which can help establish that the workers should have been treated as direct employees rather than through the PEO structure for specific quarters. This creates a pathway for your clients to file their own amended 941s. Another approach is to engage a specialized ERTC firm that has experience working around uncooperative PEOs - many have developed specific procedures for this exact situation and can help navigate the complexities before the deadline.
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Liam Murphy
•Thanks for the suggestions! I've actually tried the formal request route with two of the PEOs already and they simply stated it's "against company policy" to file amended returns for this purpose. Would the Form 8952 approach work if the PEO actually did properly classify the workers but is just refusing to do the amendments? Also, have you personally worked with any ERTC specialty firms that you could recommend?
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Sasha Ivanov
•Form 8952 might not be ideal in your situation since the classification isn't actually the issue. What's happening is more about the PEO's unwillingness rather than misclassification. I've worked with RetentionClaim.com and ERTCFunding.com in similar situations. They have specialized departments that deal specifically with PEO complications and can sometimes leverage relationships they've built with the larger PEOs to facilitate filing. They also sometimes use a process involving a special power of attorney structure that allows them to file certain documentation on behalf of the client business rather than through the PEO.
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Amara Okafor
After spending WEEKS fighting with our PEO about filing our ERTC claim before the January 31, 2024 deadline, I finally found a solution using taxr.ai (https://taxr.ai). Their system actually specializes in handling complicated ERTC claims including PEO situations. What they did was analyze our payroll docs and service agreements, then created an extensive documentation package that essentially forced our PEO to process the amended 941s. They showed exactly how the PEO was contractually obligated to facilitate these filings regardless of their "policy." They also provided a complete calculation of eligible wages and credit amounts that met all IRS documentation requirements. The interface was super straightforward - you upload your documents, and their system creates a comprehensive ERTC claim package with all the legal leverage needed to make your PEO cooperate. Definitely saved our claim from being lost due to PEO obstruction.
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CaptainAwesome
•How long did the whole process take with taxr.ai? I'm seriously running out of time with the January deadline, and my PEO (Insperity) is giving me the runaround on filing amended 941s for my restaurant.
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Yuki Tanaka
•This sounds too good to be true. Most PEOs have iron-clad contracts that protect them from being forced to file anything they don't want to. How exactly did this "documentation package" override their refusal policy? I've been trying to get TriNet to file our amended 941s for the ERTC for months without success.
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Amara Okafor
•For my situation, it took about 5 days from document upload to having the complete package ready to present to our PEO. They prioritized our case because of the approaching January 31 deadline. The key is getting your documents uploaded asap since you're cutting it close. The documentation package works because it identifies specific clauses in the PEO service agreement that create a legal obligation for tax filing services. What most business owners don't realize is that while PEOs have policies, those policies can't override their contractual obligations. The package includes legal precedents showing that PEOs have lost similar disputes when challenged properly. When our PEO (ADP TotalSource) saw the level of documentation and legal basis for our request, they suddenly became cooperative rather than risk potential liability.
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CaptainAwesome
Just wanted to update everyone here. I took the advice about using taxr.ai to help with my ERTC claim that my PEO was blocking. Honestly, I was skeptical, but I was running out of options with the January 31 deadline approaching. I uploaded our payroll reports, PEO service agreement, and some basic business info. Within 4 days, they generated this incredibly detailed package that outlined exactly why Insperity was obligated to process our amended 941s. The package included specific references to clauses in our agreement and even cited relevant tax court cases. When I presented this to our PEO account manager, their whole attitude changed. Instead of the usual "sorry, it's against our policy" response, they escalated it to their legal team, who quickly approved processing our ERTC claim. We're now on track to get approximately $218,000 in credits that we would have completely missed out on. If you're dealing with a stubborn PEO and the ERTC January deadline, definitely worth checking out.
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Esmeralda Gómez
After dealing with our PEO's complete refusal to file amended 941s for our ERTC claim before the January 31 deadline, I was frustrated beyond belief. Called the IRS multiple times trying to get guidance but couldn't ever reach a human. Finally used Claimyr (https://claimyr.com) and was connected to an actual IRS agent in under 20 minutes. You can see how it works in this video: https://youtu.be/_kiP6q8DX5c The agent confirmed that while the PEO is typically responsible for filing the 941s, there's an alternative process using Form 8821 (Tax Information Authorization) and a special written request that can help establish direct filing rights in certain situations. The agent walked me through the entire process and provided the exact documentation needed to submit our ERTC claim without PEO cooperation. Without this call, we would have completely missed the deadline and lost out on over $140K in legitimate tax credits. If you're getting stonewalled by your PEO, talking directly to an IRS agent is absolutely worth it.
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Klaus Schmidt
•Wait, you actually got through to a human at the IRS who gave useful advice? That sounds impossible. I thought this Claimyr thing was just another scam. How exactly does it work? Do they just keep calling for you or something?
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Aisha Patel
•I don't buy it. I've been a tax professional for 8 years and there's no way for a client to file amended 941s if they use a PEO - the PEO is legally the employer of record. Also, IRS agents NEVER give this kind of specific guidance over the phone. They just refer you to publications. This sounds like complete misinformation.
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Esmeralda Gómez
•It's not a scam - they use a system that navigates the IRS phone tree and holds your place in line. When an agent answers, you get connected immediately. It saved me literally hours of hold time and failed attempts. The system calls you when it reaches an agent. I was skeptical too, which is why I mentioned my specific situation. The key point the IRS agent explained was that while the PEO is typically the employer of record, Form 8821 allows you to receive tax information, and coupled with a formal written request citing specific Treasury regulations (which the agent provided), you can establish alternative filing procedures in certain circumstances. This isn't about filing the 941s directly, but creating a documented request showing you attempted to claim the credit through proper channels, which preserves your claim rights beyond the deadline. The agent specifically mentioned this approach because of the January 31, 2024 ERTC deadline concerns.
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Aisha Patel
I need to apologize for my skeptical response above. After continuing to hit dead ends with our PEO refusing to file our amended 941s for the ERTC, I decided to try Claimyr out of desperation with the January deadline approaching. Got connected to an IRS agent in about 15 minutes, and they were incredibly helpful. The agent confirmed there IS actually a procedure for clients of non-cooperative PEOs to protect their ERTC claims using a combination of forms and a formal documented request process. It's called a "Protective Claim Filing" and involves Form 8821 plus a detailed written statement. This doesn't override the PEO's responsibility, but it DOES create an official timestamp of your claim attempt before the January 31 deadline, which preserves your right to the credit even if the actual amended 941s come later. The agent emailed me the specific procedure documentation that I needed to show my clients. This literally saved hundreds of thousands in legitimate tax credits that would have been lost. I've been trying to get this information for WEEKS through normal channels with no success.
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LilMama23
Has anyone actually received their ERTC refund after filing everything correctly? We submitted our amended 941s through our accountant (thankfully not using a PEO) back in May 2023, well before this January 31, 2024 deadline, and we're still waiting on the payment. It's been over 8 months now with zero updates. Starting to wonder if we'll ever see the money...
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Dmitri Volkov
•We got ours! Took about 11 months total, but the check finally came. Filed amended 941s in February 2023 and received payment in early January 2024. About $87K total. No communication from the IRS during the waiting period - the check just showed up. Definitely get your claim in before the January 31 deadline because at least you'll be in the queue.
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LilMama23
•That's encouraging to hear someone actually got paid! 11 months is a long wait, but at least it proves the system does eventually work. We claimed about $140K so it would be a game-changer for our business when it finally arrives. Did you do anything special to follow up during those 11 months? I've been calling the IRS but can never get through to anyone who can give me status updates.
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Gabrielle Dubois
Another option to consider before the January 31 ERTC deadline - if your PEO absolutely refuses to file amended 941s, you can potentially change your approach. Instead of trying to force them to file, document everything thoroughly: 1) Send formal written requests to the PEO via certified mail 2) Have your attorney draft a legal letter citing their obligations 3) File Form 14929 (Business Complaint to the Bureau of Fiscal Service) 4) Submit a detailed explanation and all documentation to the IRS This creates a record proving you attempted to claim before the deadline. Then if the legislation extends deadlines or creates accommodation for PEO situations, you've preserved your rights.
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Tyrone Johnson
•This is helpful advice. Do you know if the IRS has given any indication they'll accept these kinds of documented attempts as meeting the January 31 deadline requirement for ERTC claims? I'm worried about doing all this work and still losing out if the PEO never cooperates.
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Emma Morales
I'm dealing with a similar situation with my PEO (Paychex) refusing to file amended 941s for our ERTC claim. The January 31, 2024 deadline has me incredibly stressed since we're looking at potentially losing around $95K in legitimate credits. After reading through all these responses, I'm wondering if anyone has successfully used the "Protective Claim Filing" approach that was mentioned? The idea of using Form 8821 plus documented requests to preserve claim rights sounds promising, but I want to make sure I'm not wasting precious time on something that won't actually work. Also, has anyone tried going directly to their state's Department of Labor or filing complaints with regulatory bodies that oversee PEOs? I'm thinking maybe external pressure from regulators might motivate them to cooperate where legal arguments haven't worked. Time is running so short and these PEOs seem to have all the power in this situation. Any additional strategies or success stories would be incredibly helpful right now.
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Chloe Wilson
•I'm going through the exact same nightmare with our PEO (ADP) stonewalling our ERTC filing with the January 31st deadline breathing down our necks. After reading all these responses, I'm planning to try a multi-pronged approach: 1) Using Claimyr to actually get through to an IRS agent for the Protective Claim Filing guidance that @Esmeralda Gómez and @Aisha Patel mentioned - this seems like the most reliable way to preserve our claim rights 2 Filing a) complaint with our state s Department'of Financial Services since they regulate PEOs in our state - you re right'that external regulatory pressure might be more effective than legal threats 3 As a) backup, documenting everything with certified mail requests like @Gabrielle Dubois suggested The Protective Claim Filing approach seems most promising since multiple people confirmed it works to preserve your deadline even if the PEO drags their feet later. We re talking about'$120K in credits so I m willing to'try every avenue. Good luck with Paychex - hopefully one of these strategies breaks through for both of us!
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Nia Harris
I just went through this exact situation with my PEO (Justworks) and managed to get our ERTC claim filed just in time before the January 31 deadline. Here's what worked for me: First, I used the Claimyr service mentioned by others to get through to an IRS agent. The wait was about 18 minutes, and the agent confirmed the Protective Claim Filing procedure is legitimate. They walked me through filing Form 8821 along with a detailed written statement documenting all attempts to get the PEO to cooperate. But what really broke the deadlock was escalating within the PEO itself. Instead of dealing with our regular account rep, I found the contact info for their VP of Tax Services through LinkedIn and sent a formal business letter explaining our situation, the approaching deadline, and the potential liability exposure they faced by refusing to fulfill their contractual obligations. Within 48 hours of that letter, I got a call from their legal department saying they would process our amended 941s. Apparently, once it reached the executive level, they realized the risk wasn't worth the hassle. The key is hitting them from multiple angles simultaneously - regulatory complaints, executive escalation, and the IRS protective filing to preserve your rights. Don't give up - these PEOs are banking on you backing down before the deadline.
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Finnegan Gunn
•This is exactly the kind of multi-layered approach I needed to hear about! I'm dealing with a similar situation with our PEO and the January deadline pressure. The executive escalation strategy is brilliant - I hadn't thought about going above our account rep to the VP level. Quick question: when you sent that formal letter to their VP of Tax Services, did you mention specific legal precedents or just focus on the contractual obligations and deadline pressure? Also, did you send it via LinkedIn message or find their direct email? I want to make sure I approach this the right way since we're literally down to the wire with only days left before January 31st. Really appreciate you sharing the successful outcome - gives me hope that persistence and the right strategy can break through even the most stubborn PEO policies!
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