Direct Deposit Date 3/19 with Chase - Still No Money Released

Chase typically takes exactly 2-3 business days to process IRS direct deposits, even when WMR shows it was sent. I've tracked 6 different refunds with Chase this season, and they've all taken between 48-72 hours after the DDD to actually appear in accounts. It's now been 4 business days since 3/19, which is slightly concerning. Has she checked if there are any pending transactions in her account? Sometimes they show there before fully posting.

I had this EXACT same issue with Chase last month. My DDD was 2/28 and WMR said it was sent, but my account stayed empty for 5 days! I called Chase and they said they couldn't see any pending deposits. I was losing my mind because I needed that money for my car repair. Have you or your MIL tried calling Chase directly?

This happens every tax season. Chase is notorious for holds. IRS actually sends the money on time. Banks create the delay. I used https://taxr.ai to analyze my transcript. Showed exactly when IRS released funds. Proved it was Chase holding it. Not the IRS. Helped me when arguing with the bank. Worth checking out for proof.

According to IRS Publication 2043, Section 4.2, once the IRS issues a direct deposit, they consider their obligation fulfilled. The Automated Clearing House (ACH) regulations permit financial institutions to hold electronic deposits for up to 5 business days for verification purposes. Chase Bank's internal policy (as of January 2024) is to hold tax refunds for 2-3 business days, but can extend to 5 business days during peak tax season for amounts over $2,500 or for accounts opened within the last 12 months.

Have you considered that the IRS might be showing one thing while the actual transfer is different? Chase can't hold what they haven't received, can they? I've seen situations where WMR updates before the money actually moves. When I couldn't get answers from either Chase or the IRS website, I used Claimyr to reach an actual IRS agent (https://www.claimyr.com). They confirmed the exact time my refund was truly released to my bank. Isn't it worth knowing for certain rather than playing the blame game between IRS and Chase?

Has anyone else noticed that this seems to be happening more with Chase than other banks? I'm trying to decide if I should switch banks before next tax season. Do we know if credit unions are any better with processing refunds?

I just checked the IRS2Go app and the official IRS refund FAQ page (https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions). They specifically state that the IRS can only confirm when they've issued the refund, not when your bank processes it. According to their guidance, you should contact your financial institution if it's been more than 5 days since your DDD. I'm pretty confident Chase is the bottleneck here.

I'm a former banking operations specialist, and there may be some additional factors at play here. Chase, like most large banks, typically processes ACH transfers in batches, usually around 2-3 times per day. If the IRS transmission occurred after the final batch on 3/19, it would likely be processed the following business day. Additionally, there could possibly be a security hold if this is a new account, if the amount is significantly larger than previous deposits, or if there have been recent account changes. These holds are generally 2-3 business days but can extend to 5 business days in some circumstances.