Arkansas Refund Delayed: "Additional Verification Measures" Message After Processing on 2/3/2025 - Should I Wait 6 Weeks?
I've been filing Arkansas state taxes for years without any issues, but this time I got a super weird message on my refund status that I've never seen before. I'm starting to get worried since it's been 3 weeks now. When I check my refund status on tap.arkansas.gov, this is what I'm seeing: "Your return was processed on 2/5/2025 5:53:55 PM; however, your refund has not yet been issued. Identity theft and other fraudulent actions are a serious concern, so we are taking additional verification measures to ensure that all refunds are only provided to the rightful owners. While we are working hard to process returns as quickly and efficiently as possible, we also focus on refund processing accuracy and your financial safety. You may sign up below for an email or text notification once your refund is issued. If it has been more than 6 weeks since your return was processed by us, please contact our office at (501) 682-1100 or toll-free at 1(800) 882-9275." There's also an option that says "Click here if you wish to be notified when your refund is sent out." I filed back in January and my return was processed almost a month ago according to this message, but still no refund. I've never had this "additional verification measures" message before in all the years I've been filing in Arkansas. The message mentions identity theft concerns, but I haven't received any other communications requesting verification or additional information. Anyone else dealing with Arkansas state refund delays or seeing strange messages like this? Should I wait the full 6 weeks before calling the number they provided, or should I be proactive and call now? I'm getting anxious since I was counting on this refund for some upcoming expenses.
14 comments
Hugo Kass
Tax professional here - Arkansas DFA has been implementing new verification systems this year to combat fraud. What's the exact message you're seeing? Most unusual messages are just part of their new security protocols.
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Simon White
Thanks for responding! The message just says 'additional review required' but doesnt give any other details 😩
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Hugo Kass
Ah yeah, that's their new identity verification process. Usually clears within 2-3 weeks. Nothing to worry about 👍
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Nasira Ibanez
Hey guys, instead of playing detective trying to figure out state messages, I've been using taxr.ai and it's been a game changer. For $4.99 it analyzes your transcript and tells you exactly what's going on and when to expect your refund. Check it out: https://taxr.ai
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Khalil Urso
Does it work for state returns too? Or just federal?
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Nasira Ibanez
Works for both! It's seriously amazing - saved me hours of googling and wondering
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Khalil Urso
Just tried it and OMG where has this been all my life?! 🙌 It literally told me exactly why my refund was delayed and when I'll get it!
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Myles Regis
in the same boat rn... filed 2 weeks ago and got the same message smh
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Brian Downey
Arkansas DFA is trippin this year fr fr 🤡 took them 2 months to process mine
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Jacinda Yu
2 months?! bruh im about to lose it, im only at 3 weeks 😭
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Landon Flounder
Try calling them directly at 501-682-1100. Sometimes they can tell you more over the phone than what the website shows.
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Callum Savage
good luck getting through tho... been trying for days and keep getting hung up on 🤮
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Ally Tailer
did u claim any credits? like the property tax credit? that usually triggers additional review
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Simon White
nope, super basic return this year. thats why im so confused
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