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I'm feeling absolutely sick to my stomach right now. I think I've made a huge mistake with Optima Tax Relief. Usually I'm really thorough with research, but I was in such a panic about my tax situation that I jumped in without checking reviews first. Today I got a call from the financing company (yes, I'm in that deep already) that made me question some things about the arrangement. So I finally did what I should have done initially and looked up online reviews. There are SO MANY "don't use Optima scam" posts and warnings everywhere! I've already paid them a considerable amount of money and I'm starting to realize they aren't actually doing anything to help with my tax situation. They're just taking my money month after month with vague promises and no real progress. I've called an EA/CPA to get actual legitimate help with my tax issues, but I'm wondering - has anyone else been in this situation with Optima? How do I get out of this arrangement with them? Can I get any of my money back? Any advice would be really appreciated because I'm completely stressed out about this whole mess.
So I had to open a new Credit Karma account on January 15th because my old one got closed (too many password attempts while I was traveling, ugh). I filed through TurboTax on February 3rd and opted for the refund advance. Got the advance deposited to my new CK account on February 5th, but I just noticed something weird today. When I check my return details on TurboTax, it's still showing my OLD Credit Karma account number, not the new one where I actually received the advance. Even weirder, when I check the Santa Barbara TPG site, it's also showing the old account number. Has anyone dealt with this before? I'm worried about where my actual refund will go when the IRS processes it. Called TurboTax on March 2nd but got disconnected after waiting 45 minutes. Trying again tomorrow but wanted to see if others had this experience.
You might want to consider setting up a refund trace if your refund doesn't arrive within the expected timeframe. It's generally more effective than calling repeatedly. The IRS can initiate a trace approximately 5 days after a direct deposit was scheduled or 4 weeks after a paper check was supposed to be mailed. In my experience, this sometimes resolves issues faster than waiting for the normal process to play out, especially when there are account number discrepancies.
I went through this exact scenario last month! My Credit Karma account got locked after vacation too (apparently using international WiFi triggered their security). Filed with TurboTax showing the old account, but my advance went to my new account just fine. The actual refund followed the same path as the advance, so I think you'll be okay. The key thing is that Credit Karma's backend systems can route payments to your active account even when the paperwork shows the old number. I'd still call them to double-check, but in my case everything worked out without any manual intervention needed. The whole process took about 12 days from when the IRS said "refund sent" to when it hit my new account.
Has anyone who banks with Municipal Credit Union in NY received their tax refund yet? I'm still waiting on mine and wondering if it's just me or if other MCU members are in the same boat. I've noticed people with Chase and BoA seem to be getting theirs faster than credit union members like us. This is my first time filing with direct deposit to MCU and I'm completely overwhelmed by how different banks seem to process IRS refunds on totally different schedules. Any MCU members here who can share their experience?
Think of MCU like that friend who's always late to everything - they'll get there eventually, just on their own schedule! I've banked with them for tax refunds the last three years, and it's always 3-4 business days after the IRS deposit date shown on my transcript. It's like the difference between shipping with FedEx (big banks) versus media mail (MCU). The package gets there either way, just at different speeds. If your transcript shows a deposit date within the last week, I wouldn't worry yet - MCU is just doing their thing.
MCU member here! I'm in the exact same situation - filed early February, transcript shows the IRS sent my refund on March 30th, and it's now April 6th with still nothing in my account. Reading through everyone's experiences here is both reassuring and frustrating! Sounds like 3-5 business days after the IRS deposit date is pretty standard for MCU. I called them yesterday and the rep basically confirmed what others have said - they have some kind of verification process for government deposits that takes longer than regular direct deposits. At least now I know it's not just me and I should expect to wait a bit longer compared to my friends with the big banks. Thanks for starting this thread - it's been super helpful to see everyone's timelines!
Hi everyone, I need some help please! For the last 8 years I've been affected by PATH but I always go by WMR. In all the past 8 years, I never got the PATH message - always always I got the same "we got your return and it's being processed" message. But this year is my first time getting the PATH message. What does that mean exactly? I hear that my return is done with no issues and they by law need to wait until the 15th to release it, but I also hear other stuff. Can anyone who knows please shed some light? Has something changed this year? When should I expect my refund now?
I just went through this exact situation. Had you changed anything significant on your tax return this year compared to previous years? Did you claim any new credits? Have you moved to a different state? In my case, I received the PATH message for the first time after 5 years of claiming EITC when I moved from Illinois to Texas. My refund was deposited exactly 8 days after February 15th, which was actually faster than previous years when I never saw the message. Strange, isn't it?
The PATH Act message appearing for the first time in 8 years is likely due to IRS system updates rather than any change in your return processing. I've noticed the IRS has been gradually improving their communication to be more transparent about delays. What's happening is your return contains refundable credits (EITC or ACTC), and by federal law, the IRS cannot release these refunds before February 15th - regardless of when your return is actually processed. The message is essentially the IRS being more upfront about this mandatory hold period. In previous years, you were still subject to the same PATH Act delay, but the generic "being processed" message didn't explain why. Now they're specifically telling you about the February 15th restriction, which is actually helpful information. Your refund timing should be similar to previous years - expect it to be released in the first batch after February 15th, typically arriving via direct deposit between February 18-22. The appearance of this message doesn't indicate any problems with your return.
Hey everyone, tax question that's been bugging me. Today (4/15/2023) would normally be the deadline for filing any late 2019 tax returns or amendments since it's the standard 3-year mark. But I know because of the pandemic, the IRS pushed the original filing deadline from April to July 15, 2020 for those 2019 returns. So what I'm trying to figure out is whether the three-year statute of limitations for 2019 returns actually started running on 7/15/2020 instead of the usual April date? Does this mean we actually have until 7/15/2023 to file those late 2019 returns or amendments? I need to know if I've already missed the boat or if I still have time to get this done. Thanks!
I just want to add a word of caution - I confirmed with my tax attorney that while July 15, 2023 is indeed the deadline for most 2019 returns and amendments, there are a few specific situations where different rules might apply. For example, if you filed for an extension beyond the July 15, 2020 date, your deadline calculation would be different. Also, for certain disaster area declarations that came after COVID, there might be additional extensions that apply. Always double-check your specific situation!
Do you know if this applies to people who were living abroad in 2019-2020? I was an expat during that time and I know we sometimes get different deadlines, but I'm not sure how the COVID extensions affected that.
For expatriates, the standard rule is that you automatically get an additional 2 months (until June 15) to file. However, during 2020, the COVID extension superseded this since July 15 was later than the expat June 15 date. The three-year statute of limitations would still be calculated from the COVID-extended date (July 15, 2020), making your deadline July 15, 2023 - the same as domestic filers for the 2019 tax year. The only exception might be if you requested an additional extension beyond July 15, 2020, which would have pushed your original filing deadline to October 15, 2020. In that case, your statute of limitations would run three years from when you actually filed.
I'm so confused about all these deadlines! I had health problems in 2020 and completely missed filing my 2019 taxes. Now I'm trying to catch up but cant figure out if I'm too late. If the deadline was July 15 2023 does that mean I'm totally out of luck now?? Or can I still file?
If you're owed a refund, unfortunately after July 15, 2023, you've missed the window to claim it for 2019. The three-year statute of limitations has expired. However, if you OWE taxes, the IRS still wants their money! You should file as soon as possible to minimize the penalties and interest that have been accumulating. The IRS can technically collect unpaid taxes for up to 10 years, so you're nowhere near that deadline. Filing now will stop additional failure-to-file penalties from growing.
@Dylan Campbell is absolutely right about the distinction. I went through something similar when I missed filing due to a family emergency. Even though you can t'get a refund after the statute of limitations expires, you definitely want to file if you owe money to stop the penalties from getting worse. The failure-to-file penalty is typically 5% of your unpaid taxes for each month or (part of a month that) your return is late, up to a maximum of 25%. There s'also a failure-to-pay penalty and interest that keeps accumulating. Filing now, even late, will at least stop the failure-to-file penalty from growing. If you had significant medical issues in 2020, you might also want to look into requesting penalty relief from the IRS based on reasonable cause. They sometimes waive penalties for circumstances beyond your control like serious illness.
Omar Fawzi
I'm sorry you're going through this - the stress of tax problems combined with realizing you may have been taken advantage of is awful. I went through something similar with a different tax resolution company a few years ago. One thing that really helped me was getting my IRS account transcripts directly from the IRS website (irs.gov) or by calling them. This showed me exactly what I actually owed versus what the resolution company was claiming. In my case, they had inflated my debt by including penalties that had already been removed. For getting out of your Optima contract, document everything - all communications, payments made, and any work they claim to have done. Many states have specific laws about tax resolution services that might help you. Also check if your state has a "cooling off" period for these types of contracts. The fact that you've already contacted an EA/CPA is smart. They can often accomplish in a few weeks what these resolution companies drag out for months or years. Most importantly, don't let this experience discourage you from addressing your actual tax situation - there are legitimate solutions available once you're working with the right professional.
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Carlos Mendoza
Unfortunately, inflating tax debt amounts is more common than it should be with these resolution companies. They often include estimated penalties and interest that may not actually apply, or they don't account for payments you've already made or credits you're entitled to. Getting your own transcripts is crucial - you can access them at irs.gov/individuals/get-transcript or by calling the IRS directly. The transcripts will show your actual account balance, what penalties have been assessed, any payments made, and the current status of your account. When I got my transcripts, I discovered the resolution company had been quoting me a debt that was about $8,000 higher than what I actually owed. They were including failure-to-pay penalties that had already been abated and weren't accounting for estimated tax payments I had made. Don't feel naive - these companies specifically target people who are stressed and overwhelmed by tax problems. They count on people not knowing how to verify the information independently. The good news is that once you have the actual facts from the IRS, you'll be in a much better position to address your real situation and potentially challenge what Optima has been telling you.
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Mei Liu
Unfortunately, inflating or misrepresenting the actual debt amount is more common than it should be with these companies. They often include projected penalties and interest that may not actually apply, or they'll quote worst-case scenarios to make their services seem more valuable. Getting your transcripts is really easy - just go to irs.gov and create an account. You can view and download your account transcripts immediately online. Look for your "Account Transcript" which will show your actual balance, any payments made, penalties assessed, and importantly - any penalties or interest that may have been removed or adjusted. Compare what you see on your official transcripts to what Optima has told you. If there's a significant difference, that's definitely something to bring up when you're trying to cancel their services. Having the real numbers also helps your EA/CPA give you accurate advice about your actual options. Don't feel naive - these companies specifically target people who are stressed and overwhelmed. They count on people not knowing they can get this information directly from the IRS for free.
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Jackson Carter
I'm really sorry you're going through this - the combination of tax stress and realizing you may have been taken advantage of is incredibly overwhelming. You're definitely not alone, and the fact that you're taking action now shows good judgment, even if you feel like you made a mistake initially. Here's what I'd recommend based on similar situations I've seen: 1. **Get your IRS transcripts immediately** - Go to irs.gov and create an online account to view your actual tax debt. This will show you exactly what you owe versus what Optima claims you owe. Many people discover significant discrepancies here. 2. **Document everything** - Every payment, phone call, email, and promise they've made. Create a timeline of what they said they'd do versus what actually happened. 3. **Review your contract carefully** - Look for cancellation clauses and refund policies. Many states have specific laws about tax resolution services that may work in your favor. 4. **Cancel in writing** - Send a formal cancellation letter/email with read receipt. Be specific about wanting to terminate all services immediately. 5. **File complaints** - Report them to your state's attorney general, the FTC, and the Better Business Bureau. Even if you don't get money back, it helps build a case for others. The good news is you've already contacted an EA/CPA, which is exactly the right move. They can typically resolve in weeks what companies like Optima drag out for months. You're going to get through this!
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Hattie Carson
For the cancellation letter, I'd recommend being specific about the discrepancies between promises and delivery - this actually strengthens your position rather than weakening it. Keep it factual and timeline-based. Something like: "On [date], your representative promised immediate negotiations with the IRS and significant progress within 30-60 days. It has now been [X] months with no evidence of any IRS contact or progress beyond requesting the same documents multiple times." This creates a paper trail showing they didn't deliver promised services, which supports any refund claims or complaint filings. Just stick to documented facts rather than emotional language. Also, when you get those IRS transcripts, pay special attention to any correspondence dates. If Optima claims they've been "negotiating" but your transcripts show no IRS contact, that's powerful evidence of misrepresentation. You're handling this really well - recognizing the problem and taking swift action is exactly what you should be doing. That EA is going to be a huge help in getting your actual tax situation resolved properly!
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Dmitry Sokolov
For the cancellation letter, I'd recommend being specific about the discrepancies - it actually strengthens your position rather than weakens it. Document exactly what they promised versus what was delivered, with dates if possible. For example: "On [date], I was told negotiations with the IRS would begin immediately and I would see progress within 30-60 days. It has now been 3+ months with no substantive progress beyond repeated document requests." This creates a clear record of misrepresentation that could be useful for getting a refund or filing complaints. Keep the tone professional and factual rather than emotional. State that you're canceling due to failure to provide promised services within the stated timeframe. Also, when you get those IRS transcripts, pay special attention to any recent activity. If Optima hasn't actually contacted the IRS on your behalf (which is more common than you'd think), that's another strong point for your cancellation letter. The IRS transcripts will show if any third-party contacts or actions have been taken. You're absolutely doing the right thing by working with the EA. Most legitimate tax professionals can set up installment agreements or identify penalty removal opportunities much faster and cheaper than these resolution companies. You're going to get through this!
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