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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Federal refund already deposited on 4/12 but state tax refund still showing as just 'accepted' on TurboTax - what's the delay?

I efiled my taxes through TurboTax back in late February, and got confirmation that both federal and state were accepted within a few days. My federal refund ($1,275) was processed pretty quickly and deposited directly to my bank account on April 12th. But it's been over two months now and my state refund still just says "accepted" when I check the status on TurboTax. No updates, nothing. I've checked my state's department of revenue website but it just says my return is "being processed" with no timeline. Has anyone else experienced this kind of delay with state refunds while federal went through fine? Should I be worried or is this normal?

I got so frustrated with this exact problem! Tried to call my state revenue office like 6 times and kept getting disconnected. Finally got through with Claimyr.com - they navigated the phone system and got me a callback with an actual agent. Turns out there was a simple mistake on my return they needed to verify. Refund was processed once I talked to someone. Saved me from losing my mind on hold music!

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After going through this exact nightmare last year (federal quick, state took FOREVER), I found taxr.ai and it's been a lifesaver. It clearly explained what was happening with my refund status when the state website was giving me cryptic messages. This year I've been using it to track both federal and state - shows exactly where things are in the process and what to expect next. https://taxr.ai

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sounds like one of those ads that pops up everywhere. anyone ACTUALLY try this?

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Yeah I get the skepticism. I tried it out of desperation after spending way too many hours trying to decode what "being processed" actually meant. It breaks everything down in normal human language - like having a tax pro explain everything. Definitely not an ad - just someone who's been through the same frustrating wait.

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Filed with TaxAct, bank is Chase, DDD 3-12-25 but SBTPG says sent to bank today (3-12) and nothing in account yet

I filed my taxes using TaxAct and I'm banking with Chase. My deposit date (DDD) is 3-12-25 and the SBTPG portal says it was sent to my bank today 3-12-25. It's almost 8pm and still nothing in my account. I've never had to wait this long before when the money was supposedly sent. Anyone know if I'll still get it today or what's going on? Starting to get worried.

I literally sat on hold with the IRS for 3 hours yesterday only to get disconnected. Its criminal how they treat us. Trying to find out about my amended return from LAST YEAR that still isnt processed. Anyone know how to actually reach a human?

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seriously? never heard of it but desperate at this point. I'll try anything. 14 months waiting for my amended refund is ridiculous.

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Yeah it works. They call and wait on hold, then call you when they get someone. The IRS agent I got was actually super helpful and found my amended return was missing a form. Got it sorted out and my check arrived 3 weeks later.

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I work at a bank (not Chase). Here's what's happening: SBTPG initiated the ACH transfer today, but most ACH transfers don't settle same-day unless they're specifically marked as same-day ACH (which costs more). Regular ACH transfers typically take 1-2 business days to complete. So if they initiated it today, it'll probably hit your account tomorrow morning when your bank processes their overnight batch.

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THIS should be the top answer. This is exactly what's happening. The tax prep places use regular ACH to save money.

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Thank you for explaining! That makes so much sense

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Warning: Beware of spreading false tax information in this community - we need accurate help!

I need to address something serious that's been happening in our tax community. Yesterday, someone posted completely wrong information about claiming dependents after their divorce finalization in July 2024. When several of us tried to correct them with proper IRS guidelines, they became defensive and started arguing with everyone. We're all here trying to navigate complicated tax situations. The last thing we need is misinformation making things worse! If you're not 100% sure about tax advice, please just say so or don't comment at all. And if someone corrects you with official IRS sources, please don't argue - we're trying to help each other. This is especially important right now with the new tax law changes. I've seen several posts with completely wrong information about the Child Tax Credit changes and EIC eligibility rules. Let's keep this community helpful and accurate - we're all adults here.

After 3 months waiting on my refund I kept getting different explanations on here about what was happening. Got so frustrated i finally used Claimyr (claimyr.com) to actually reach an IRS agent directly. Found out EVERYONE online was wrong about my situation - had nothing to do with verification and was actually a simple math error they fixed on their end. Talking to an actual agent was the only way I finally understood what was happening and got my money.

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did they actually answer? i've tried calling so many times...

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Yes! Got a callback within 3 hours and they fixed my issue right there on the phone. After 2 months of confusion and stress it was resolved in a 15 minute call. Absolute game changer if ur dealing with refund delays.

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Anybody else notice how the worst advice always starts with "my friend's tax guy said..." ๐Ÿ˜‚

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i saw a tiktok that" said...๐Ÿ’€

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The classic "I read on Reddit that..." ๐Ÿ˜ญ

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Has anyone with DDD of 3/15 received their refund at Bank of America yet?

I filed my taxes on February 7th and got accepted right away. When I checked my transcript last week it showed a direct deposit date of 3/15. It's now 3/16 and I still don't see anything in my Bank of America account. Anyone else with the same DDD and BoA gotten their refund yet? Starting to get worried because I was counting on that money to pay some bills this month.

ATTENTION: If you filed with a tax preparer who takes their fees out of your refund, your money goes through a third party bank first (like SBTPG or Republic Bank) BEFORE reaching your account. This adds 1-2 more days to the process. Check if this applies to you!

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My DDD was 3/15 with BoA and it hit my account at 3:30am today (3/16). Just woke up to it. Check your pending transactions, sometimes it shows there first before posting.

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Filed with TurboTax, DDD 4/15 with refund advance - anyone received theirs yet?

Filed my taxes through TurboTax in early March and opted for the refund advance. Got an accepted email within 48 hours. I checked my transcript yesterday and noticed I have a direct deposit date of 4/15. Has anyone who used TurboTax with the advance option received their refund yet? My status on the Where's My Refund tool still shows as 'approved' but the money hasn't hit my account. Starting to get nervous since I've got some bills coming due next week that I was counting on this money for.

SBTPG (TurboTax's bank) is holding your money. They receive it from IRS, take out the fees and loan amount, then send the rest to you. Usually takes 1-2 business days after DDD. If it gets to be Thursday with no deposit, call them directly at 800-901-6663.

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I spent DAYS trying to get through to the IRS about a similar issue (though mine was more complicated - had a freeze code on my account). Finally used Claimyr.com and got an actual IRS agent to call me back in less than an hour. They fixed my issue on the spot and my refund was processed right away. Saved me so much frustration.

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sounds like one of those ads that pops up everywhere. anyone ACTUALLY try this?

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I was skeptical too, but after wasting literally DAYS of my life trying to get through on my own, I was desperate. It worked exactly as promised - had an IRS agent on the phone within 45 minutes. My refund that had been stuck for months was released 2 days later.

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