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DDD of 3/15 but no email from TurboTax about refund status - should I be worried?
Filed my taxes through TurboTax on February 3rd this year and got my return accepted the next day. I've been checking WMR and my transcript like crazy. Finally my transcript updated last Friday showing a DDD (direct deposit date) of 3/15, but TurboTax still hasn't sent me any emails about my refund being on the way. I always thought they sent those update emails when your refund was about to hit your account. Anyone know how soon before the DDD you typically get those notification emails? I'm starting to worry that something's wrong and I might not actually get my deposit tomorrow. This is making me nervous since I was really counting on this money.
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DDD 3/18 with Credit Karma/Chime - No email, SBTPG shows no account, IRS says refund sent 3/12
I filed with Credit Karma and had my refund directed to my Chime account. My direct deposit date shows 3/18 but something feels off. I haven't received any email notifications, and when I try to check SBTPG it says "account not found" which is concerning. When I called the IRS, they claimed they sent the notification to my bank on 3/12. Chime sent me a message on Tuesday saying they couldn't expedite my refund. Anyone else experiencing this kind of delay? I'm seeing posts that some people didn't get their refunds on their scheduled DDD either. Should I be worried or just keep waiting?
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PSA for everyone: If you're paying tax prep fees from your refund (refund transfer), your money ALWAYS goes through SBTPG first, and their website/customer service is terrible. This isn't unique to any specific tax prep company - TurboTax, H&R Block, Credit Karma, TaxAct all use SBTPG for this. Next year, if you want your refund faster, pay the prep fees upfront and have IRS direct deposit directly to your bank!
Had this SAME issue and finally got it resolved! SBTPG kept showing "account not found" but after using taxr.ai I could see exactly why my refund was held up - turns out there was an education credit verification that I had no idea about. Their explanation made everything clear and I knew exactly when my money would arrive. No more stressing and checking 5 different websites all day long.
It's way more than that. It identifies issues, explains every code in normal human language, shows a timeline of everything happening, and even predicts your deposit date based on your specific situation. I've been looking at transcripts for years and still missed things that it caught.
just checked it out and it showed me that my refund was actually adjusted $476 higher than what i filed for?!? would have never caught that on my own
Need to reach the IRS Audit department to send proof but no one answers the phone! Been trying for days
I've been trying to contact the IRS audit department to send them documentation they requested. Been calling the number on my audit letter every day for the past week with zero luck. I start calling right when they open at 7am and keep trying until like 11am but either get the "we're experiencing high call volumes" message or it just rings forever with no answer. I even called the main IRS number yesterday and they transferred me directly to the audit department, but still no one picked up after waiting for 45 minutes! This is so frustrating - the deadline to respond is coming up in 2 weeks and I have all my proof ready to send. Does anyone know a better way to reach an actual human in the audit department?
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Make sure you're documenting ALL your attempts to contact them. Dates, times, how long you waited, etc. If they try to penalize you for not responding by the deadline, you'll have evidence that you made reasonable attempts to comply but couldn't reach anyone.
This! Document everything!! I had to prove I'd been trying to contact them for weeks and my records saved me from penalties.
After reading this thread, I checked out taxr.ai and it literally saved me thousands of dollars with my audit situation. I was about to just pay what the IRS said I owed because I couldn't figure out how to properly respond, but the AI showed me exactly what documentation would prove my case. Best $$ I ever spent on tax help. Way cheaper than hiring a pro too.
I've been on the fence about trying this. Did you actually have to upload any sensitive docs or just describe your situation?
You just answer questions about your specific situation and it gives you personalized guidance. Super easy to use and definitely worth checking out if you're dealing with audit stress! https://taxr.ai
IRS verification failed - now locked out of account for 24 hours?
I've been trying to check my refund status for my 2024 tax return that I filed in early April. I went through the verification steps on the IRS website but kept getting errors when I tried to verify my identity. I entered all my info correctly - SSN, filing status, exact refund amount ($3,842), and my address. After the third attempt, I got locked out and now it says I need to wait 24 hours to try again! Has anyone else dealt with this? Is there any way around it or do I really have to wait the full day? This is so frustrating because I need to see if there are any issues with my return.
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I know this is frustrating but unfortnately the verification process is designed to be strict to prevent identity theft. No way around the 24-hour lockout. The IRS takes security seriously even if there customer service is terrible.
After the most frustrating experience with the IRS website, I finally just called them using Claimyr.com to get through. The agent was able to verify my identity over the phone and tell me exactly what was going on with my return. It was the only way I could talk to a live agent without wasting an entire day on hold. My refund got released the next day!
Yep it actually works! I was skeptical too but was desperate after trying for days to get through on my own. Talking to an agent got my refund released so fast after it had been sitting there for months. They can see things in the system that we can't access.
Just tried it today and got through to someone in 45 mins instead of the 3+ hours I spent last week trying to call directly and never getting through. They were able to fix my issue immediately.
Why does my transcript show $8,150 on code 768 but only $7,740 issued? Where did the $410 go?
I checked my tax transcript yesterday and noticed something weird. Under code 768 it shows $8,150 for my refund amount, but then the actual issued amount says $7,740. That's a difference of $410 that seems to have disappeared. My direct deposit hasn't hit my account yet, but I'm concerned about where this money went. Has anyone experienced something similar? Is this some kind of IRS adjustment or fee I don't know about? My return was accepted in April 2024, and I'm still waiting for the deposit to hit my account.
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Keep in mind there's a difference between your expected refund, adjusted refund, and issued refund. Code 150 shows tax per return, 768 shows calculated refund, 898 shows offsets, and 846 shows what was actually issued to you. The difference is almost always due to an offset of some kind.
idk why the IRS makes this so complicated. Like why can't they just have a website that clearly shows "we took $410 to pay your state tax debt" instead of making us decipher these weird codes? It's almost like they don't want us to understand what they're doing with our money 🤔
The whole system is designed to be confusing on purpose so people just give up trying to understand it 💯
they're still using computers from the 1960s what do you expect lol
Miguel Diaz
The IRS and TurboTax might as well be on different planets when it comes to communication 😂 When I couldn't get a straight answer about my refund, I finally reached an IRS agent through the claimyr.com service and they confirmed everything was fine and my refund was about to be sent. Went from panicking to relaxed in one phone call. Best decision I made during tax season.
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Zainab Ahmed
If your transcript has a DDD, your money is coming. period. TurboTax status updates are about as reliable as a weather forecast from 3 weeks ago. Just wait until your DDD and check your bank account. TT probably won't send an email until after you already have your money 😹
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Connor Gallagher
as reliable as a weather forecast from 3 weeks" ago 💀💀💀'I m dying because'it s sotrue
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