According to IRM 21.4.1.3 (Return Processing Timeframes), what you're experiencing is completely normal. The address update in the transcript system indicates successful completion of the initial validation phase. Per IRS Publication 5344, taxpayer information such as address updates are processed through the Customer Account Data Engine (CADE 2) before the return itself is fully processed. The 'not filed' status will typically update within 5-7 business days following the address update, assuming no compliance flags are triggered. If you don't see a status change within 10 business days, you have the right under IRC §6501 to request a processing status update directly from the IRS.

I understand your concern about the transcript status. Based on what you've described, here's what's happening: • Address updates often process separately from return status updates • The system is acknowledging your new information (good sign) • The "not filed" status will likely update within the next 7-10 days • This pattern is especially common with address changes or newly married filing status changes Many of us have experienced this exact sequence, and it typically resolves itself without any action needed on your part. The fact that your new address is showing means your return is definitely in the system and being processed.

I would approach this systematically: • Print and save screenshots of the "Action Needed" message as documentation • Call the specific Identity Verification number (800-830-5084) rather than the general IRS line • Request that they specifically check the Taxpayer Protection Program database • Ask for a "Case Research" to determine if your verification is stuck • Inquire about getting a Taxpayer Advocate assigned if it's been more than 30 days I'm concerned that if this continues much longer, it could impact the timing of your refund issuance. The disconnect between systems is worrying and suggests your verification might be stuck in an administrative queue.

I went through this EXACT nightmare last year! The ID verification showed completed on my end but the IRS systems didn't update for almost 7 weeks. When will my refund actually process if the transcript still shows N/A? Did they give you any timeframe when you called? I need to know if I should keep calling them or just wait it out at this point.

I understand how frustrating this situation must be, especially after your previous experiences with Missouri. Here's what I recommend based on helping others in similar situations: • E-file both returns if you haven't already submitted them • Keep digital and physical copies of EVERYTHING (confirmation numbers, acknowledgments, etc.) • For Illinois: Use MyTax Illinois portal to track your refund status • For Missouri: Use their Return Inquiry System AND save screenshots of your inquiry • Set calendar reminders to check status every 2 weeks • If no Missouri refund after 8 weeks, contact them immediately The good news is that both states have improved their electronic processing significantly since 2022. The bad news is that Missouri still struggles with proper documentation of paper returns. Your situation sounds particularly challenging given the previous issues, but with proper documentation this time, you should be able to resolve any problems much more quickly.

I've dealt with this exact situation with Missouri for the past three tax seasons. Here's what I learned the hard way: Step 1: NEVER file paper returns with Missouri if you can avoid it. Their paper processing center has a 30-40% error rate according to a DOR employee I spoke with. Step 2: If you must file paper (some situations require it), send it certified mail with return receipt AND make a complete photocopy first. Step 3: After 45 days, if no update appears online, call them directly. Don't wait longer - their system often shows "no return found" even when they have it. Step 4: If they claim they never received it, immediately send a copy with a cover letter referencing your certified mail tracking number. I'm skeptical of quick fixes, but following this process has worked for me after losing two refunds in previous years. The system is fundamentally broken, but you can navigate it with enough persistence.

Don't wait for the letter at all! I went through this exact nightmare last year. The IRS told me they sent a letter. Waited 6 weeks. Nothing came. I finally gave up waiting and called the appointment line (844-545-5640). Told them I never got my letter but needed to verify. They booked me anyway! When I went to my appointment, I just explained I never received the letter. They looked me up in their system, saw I needed verification, and proceeded normally. My refund was released 8 days later. The letters are so backed up it's ridiculous! I actually received mine TWO MONTHS after my verification was complete and refund received. What a joke.

It seems like the consensus here is that you should probably call for an appointment rather than attempting to walk in. I've heard from several colleagues that the TACs are generally quite strict about the appointment policy, though there might be some variation depending on your local office. As for documentation, it would be advisable to bring perhaps more than you think you'll need. This would likely include: your government-issued photo ID, social security card, copies of your current tax return, possibly previous years' returns, any correspondence you've received from the IRS (even if not the specific verification letter), and utility bills or other proof of address. The verification process itself is usually relatively straightforward once you're actually at your appointment, from what I understand. The real challenge appears to be securing that appointment in the first place.

I was probably in a somewhat similar situation last month. Filed on January 22nd and was getting, like, really worried after waiting almost 8 weeks with no updates. I finally got through to an agent who told me my return was essentially just sitting in a queue waiting to be processed - no issues or flags. They said it might take a few more weeks, but my refund actually showed up about 4 days after that call. Sometimes just making contact seems to possibly move things along, at least in my experience.

I reached an IRS agent on March 12th after filing on January 25th. The secret is calling at 7:00 AM Eastern precisely. Not 7:01, not 6:59. Exactly at 7:00 when their systems come online. My issue was they needed to verify my identity because I had moved since my last filing. Once verified, my refund was issued on March 22nd. If you filed with a different address than your previous return, this could be your issue. The IRS is currently processing returns from mid-February according to their latest update on April 3rd.