IRS

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Using Claimyr will:

  • Connect you to a human agent at the IRS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the IRS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Ella Cofer

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Just want to add that I used Optima last year and regretted it. They charged me $4,000 to set up a payment plan I could have done myself online in 15 minutes. They weren't upfront about their fees at all - kept talking about how they'd "fight for me" against the IRS, but in reality they just filled out the same forms I could have. Save your money and either DIY with the resources others have mentioned or hire a local tax pro who will charge you a reasonable flat fee. These national tax relief companies make their money from people who are scared and don't realize there are cheaper options.

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Kevin Bell

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This is really helpful to know. Did they at least help reduce the amount you owed at all? Or was it literally just setting up the payment plan?

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Ella Cofer

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Literally just set up a standard payment plan. When I first called, they made it sound like they could potentially get my tax debt reduced through an Offer in Compromise. But after I paid their initial fee, they came back and said I didn't qualify for that (which I could have figured out myself using the IRS pre-qualifier tool). The worst part was how they dragged everything out. What should have taken maybe 2-3 weeks took over 3 months, all while penalties and interest continued adding up. They claimed this was "part of the process" but I think they were just juggling too many clients with too few staff.

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I'm a CPA and want to echo what the former IRS employee said. For a debt of $14,500, you have several DIY options that will save you thousands. If you're comfortable with basic forms, you can handle this yourself. If not, most local tax pros will charge $500-1,000 for uncomplicated cases, which is much less than national firms. The national tax relief companies spend millions on advertising, and guess who pays for those ads? Their clients. Local professionals rely more on referrals and repeat business, so they tend to charge more reasonable fees.

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Ellie Kim

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Thank you so much for this insight! After reading all these comments, I'm definitely going to stay away from the big national companies. I think I'll try the DIY route first using the tools mentioned here, and if I get stuck, I'll look for a local EA or CPA. Any specific red flags I should watch out for when talking to local tax pros?

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You're making a smart choice! The biggest red flags to watch for with local tax pros are: 1) Anyone who promises they can settle your debt for "pennies on the dollar" without reviewing your full financial situation first. Legitimate professionals know that IRS acceptance rates for major reductions depend entirely on your specific circumstances. 2) Professionals who won't provide a clear, written fee agreement before starting work. Reputable tax pros will outline exactly what services they'll provide and what they'll charge, with no surprises. 3) Someone who seems unfamiliar with Form 433-A/F (Collection Information Statement) or Form 9465 (Installment Agreement Request). These are fundamental forms for tax resolution that any qualified pro should know inside and out. Good luck with your DIY approach! The IRS website is actually quite helpful for setting up standard payment plans.

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Zoe Stavros

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Hey, H&R Block tax pro here. Taking pictures of your W-2 is totally fine and we do it all the time in our offices! Just to add some practical tips: 1. Use a dark background for better contrast 2. Turn off your flash to avoid glare 3. Make sure ALL corners are visible 4. Check that the employer EIN (the number in box b) is clear - that's super important The reason your dad might be giving you looks is because in the old days, people were paranoid about tax documents and digital security. That's less of an issue with reputable tax services now.

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Nia Wilson

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Thanks so much for the tips! I'll definitely use a dark background and make sure to get that EIN number clearly. That might be why my dad's concerned - he's pretty old school about financial stuff and doesn't really trust anything digital. Do you think if I use the H&R Block app to take the photo it'll be better than just using my regular camera app?

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Zoe Stavros

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Using the H&R Block app to take the photo is definitely better than using your regular camera app. The tax app is specifically designed to capture tax documents with the right angle, lighting guidance, and it will immediately check if the photo is usable for processing. It also keeps the image within their secure environment rather than storing it in your general photo gallery where other apps might have access to it. Your dad's concern is understandable - many people from earlier generations are cautious about financial documents, and rightfully so. You might ease his mind by explaining that the H&R Block app uses encryption to protect your data, and that digital submission is actually the standard method now, even preferred by the IRS.

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Jamal Harris

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I took pics of all my tax forms last year and it worked fine but my refund was delayed because the system misread a number on my W-2. Double check what the software picks up from your photos! The OCR isn't perfect. My software thought a 3 was an 8 and it caused a 3 week delay while the IRS sorted it out.

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GalaxyGlider

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This happened to me too! The software mixed up box 1 and box 3 amounts from my photo. Worth taking 2 extra minutes to verify everything before submitting.

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Ethan Taylor

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Just wanted to add that you can also file Form 843 "Claim for Refund and Request for Abatement" to request removal of underpayment penalties. Make sure to include all your documentation showing you qualified for the safe harbor provision. I did this last year and it took about 7 weeks, but the penalties were removed and I got my money back.

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Yuki Ito

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Would this work even if I've already paid the penalty? I just went ahead and paid the $220 penalty because I didn't want it to accrue more interest, but now I'm thinking I actually qualified for safe harbor.

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Ethan Taylor

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Yes, it absolutely works even if you've already paid. The Form 843 can be used to request a refund of penalties you've already paid, not just an abatement of unpaid penalties. Just make sure to check the "Interest" box in Item 5a and explain in detail that you're requesting a refund of underpayment interest because you qualified for the safe harbor provision. Include copies of both tax years' returns to prove you met the requirements. Also enter the date you paid the penalty in section 2, and they'll refund it if your request is approved.

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Carmen Lopez

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Has anyone had success getting penalties removed because of personal hardship? I had a medical emergency in 2023 that drained my savings which is why I couldn't make estimated payments, even though I knew I wasn't withholding enough.

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Andre Dupont

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Yes, the IRS does have a "reasonable cause" provision where they can waive penalties for hardship situations. Medical emergencies can absolutely qualify. You'll need to submit a letter explaining the situation with documentation of your medical issues and how they impacted your ability to pay.

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I think it really depends on what's on your Robinhood 1099. If you have crypto or options trading, those are WAY more complicated than regular stock trades and take a lot more time to process correctly. I used to prepare taxes and we charged based on complexity, not just the number of forms.

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Thanks for the insight! I just checked and my Robinhood account does have about 3 crypto trades (just some dabbling in Bitcoin and Ethereum) along with the 5 regular stock trades. Would that really justify doubling my tax prep fee though? Did your firm have a set price for crypto transactions?

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Yes, crypto trades absolutely can justify a significant price increase. Cryptocurrency reporting is complicated because the IRS treats them as property, not currency, which means each transaction requires determining cost basis and holding period, plus special wash sale considerations. We typically charged 50-100% more for returns with crypto because of the extra work and risk involved. Many tax professionals are also wary of crypto because the reporting requirements are still evolving, and they take on additional liability. If you only have 3 basic crypto trades, you might be able to negotiate, but the extra $200 for a combination of stock and crypto transactions isn't outrageous by industry standards.

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Maybe try asking your CPA to explain exactly why the Robinhood form costs extra? Sometimes they have good reasons but don't communicate them well. I thought mine was overcharging last year until she showed me all the extra forms and worksheets she had to complete for my investments.

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This is good advice. My tax guy breaks down all his fees upfront - basic return is X amount, Schedule C adds Y, investment forms add Z, etc. Makes it easy to know what you're paying for.

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CosmicCowboy

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One thing nobody's mentioned yet - if you're self-employed and didn't file, the penalties can be way worse because you might have missed quarterly estimated payments too. I learned this the hard way a few years back. If you have self-employment income, you could be looking at penalties for: - Not filing (5% per month up to 25%) - Not paying (0.5% per month up to 25%) - Underpayment of estimated taxes (federal short-term interest rate plus 3%) - Plus interest on all of the above

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Oh crap, I did have some freelance income last year. Not a ton, maybe $8,000 or so, but I definitely didn't make any quarterly payments. Would I get hit with all those penalties even though it wasn't my main source of income?

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CosmicCowboy

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Yes, unfortunately the IRS doesn't distinguish between "main income" and "side income" - if you have self-employment earnings over $400, you're supposed to make estimated quarterly payments on that income. Your total penalty will depend on how much tax you owe on that $8,000. At that income level, you're looking at about 15.3% for self-employment tax plus your regular income tax rate. The good news is if this is your first time missing filing deadlines or estimated payments, you might qualify for first-time penalty abatement. Definitely mention that when you file or if you call the IRS.

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Amina Diallo

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Just a heads up that you should also check your state tax situation too! Most states have their own penalties for late filing and payment that are separate from federal. Some states are more aggressive than others about collecting penalties.

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Oliver Schulz

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Good point! My state (California) hit me with penalties that were almost as much as the federal ones when I missed filing a couple years ago. I had no idea states could be so strict.

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