IRS

Can't reach IRS? Claimyr connects you to a live IRS agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the IRS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the IRS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls ā€“ which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews

Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Landon Morgan

I couldn't figure out what was happening with my refund after SBTPG got involved so I tried Claimyr (claimyr.com) to get a live IRS agent on the phone. Talking to the IRS directly was a game-changer - they confirmed exactly when they sent my refund to SBTPG and said if I didn't receive it within 5 business days I should file a complaint. Having that info from an official source gave me leverage when I called SBTPG, and magically my refund appeared the next day. Sometimes you just need to talk to a human at the IRS to solve these issues!

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Landon Morgan

It's pretty simple - you enter your phone number and what department you need to reach, and they navigate the phone system for you. When they get a human agent, they call you and connect you. No more waiting on hold for hours or getting disconnected just as you reach the front of the queue. Talking to an agent directly was what finally got my refund unstuck.

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Teresa Boyd

Just tried it and actually got through to an IRS agent after weeks of trying on my own! They confirmed my refund was sent to SBTPG three days ago so now I can follow up with them directly. Thanks for the recommendation!

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Lourdes Fox

just dealt with this. If you use H&R Block and select "pay with my refund" you HAVE to go through SBTPG. No way around it at this point. They took an extra $39.95 from my refund as a "processing fee" on top of the H&R Block fee. Next year im paying upfront and getting direct deposit from IRS.

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Bruno Simmons

That "processing fee" is such bs. It's literally just an electronic transfer that costs them pennies to process.

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Lourdes Fox

yep pure profit for them. and ppl who most need every dollar of their refund end up paying it. system working as designed šŸ™ƒ

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19d

After 5 weeks of waiting, received IRS ID verification acceptance - Will refund take another 9 weeks to process or 2-3 weeks to show in WMR?

After 5 weeks of pure anxiety, I finally got my ID verification acceptance letter today! I submitted the verification through the IRS website back in April and have been obsessively checking my transcript and Where's My Refund daily with absolutely no updates. I just finished going through the return verification process on the IRS website (sa.www4.irs.gov) and received the "Verification is Complete" confirmation with the message: "Congratulations! You have successfully completed the return verification process. We now have the necessary information to continue processing your return. Processing can take up to 9 weeks." The confirmation page also mentioned that "If there are other issues, you may receive a notice requesting additional information that will extend the time that you'll receive your refund." They also advised that I "may check the status of your tax refund using Where's My Refund or the IRS2Go mobile app after 2 to 3 weeks." There was also information about getting an Identity Protection PIN (IP PIN) as a "proactive step to protect yourself from tax-related identity theft." Apparently, "An IP PIN is a six-digit number that prevents someone else from filing a tax return using your Social Security number or Individual Taxpayer Identification Number. The IP PIN is known only to you and the IRS. It helps us verify your identity when you file your electronic or paper tax return. Even if you may not have a filing requirement, an IP PIN still protects your account." Has anyone gone through this recently? How long did it actually take to see movement on your transcript or WMR after getting the verification acceptance? My husband and I file jointly every year and this is our first time dealing with this nightmare. Really hoping this was our only delay and we'll see our refund soon! The 9-week processing timeframe seems excessive, especially since we've already been waiting 5 weeks just to get the verification acceptance.

A Man D Mortal

All these verification letters should come with a complimentary bottle of anxiety medication šŸ˜« I'm on week 7 after verification and still nothing. No updates on transcript, nothing on WMR. Just endless waiting. The IRS is truly a special kind of hell.

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Declan Ramirez

I noticed the verification letter mentions you could get an IP PIN. DEFINITELY do this! It will prevent you from having to go through identity verification again next year. You can request one on the IRS website under the "Get an IP PIN" section. It's saved me so much trouble.

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Marcus Patterson

Thank you for this tip! Will definitely get one. Does my husband need to get one separately too since we file jointly?

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Declan Ramirez

Yes, each of you should get your own IP PIN. You'll both need to use your respective PINs when you file next year, so make sure you keep them in a safe place!

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How long for refund after Identity Verification Letter from IRS? Verified 3 weeks ago, still waiting

Got a letter from the IRS back in late September saying I needed to verify my identity before they could process my refund. I submitted my 2024 taxes back in June and had been wondering why it was taking so long. I completed the ID verification online through id.me about 3 weeks ago, and the IRS website confirmed my verification was successful. My refund status still says 'processing' on Where's My Refund. Has anyone gone through this? How much longer should I expect to wait? This is my first time dealing with this identity verification thing and I'm getting anxious about when I'll see my money.

Ian Armstrong

What kind of letter did you get exactly? Was it 5071C, 6331C, or 4883C? Each one has different verification requirements and potentially different timelines.

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Joshua Wood

It was a 5071C letter. Didn't realize the different letters might have different timelines.

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Ian Armstrong

5071C is the standard ID verification letter. Generally 6-9 weeks after verification for processing to complete. If you verified 3 weeks ago, you've probably got another 3-6 weeks to go, unfortunately.

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Eli Butler

I was so sick of waiting after ID verification that I ended up using Claimyr.com to get an IRS agent on the phone. They managed to confirm that everything looked good with my verification and told me my refund would be issued in 2 weeks. It was the best money I've spent dealing with this tax season nightmare! Got someone on the phone in 45 mins when I'd been trying for weeks.

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Eli Butler

It was totally reasonable considering how many hours of my life I wasted trying to get through myself. They basically just wait on hold for you and then call you when an agent is on the line. So worth it when you're dealing with refund delays.

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Joshua Wood

Just tried it, got a callback with an actual IRS agent in 37 minutes! They confirmed my verification was processed and said I should have my refund within 3 weeks. Such a relief to finally talk to someone. Thanks for the recommendation!

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19d

Completed IRS return verification through ID.me - Will it really take up to 9 weeks to process my April return?

So I just completed the return verification process through the IRS website using ID.me. Got a confirmation page saying "Verification is Complete" and "Congratulations! You have successfully completed the return verification process. We now have the necessary information to continue processing your return. Processing can take up to 9 weeks." The full message on the IRS verification completion page reads: "Verification is Complete Congratulations! You have successfully completed the return verification process. We now have the necessary information to continue processing your return. Processing can take up to 9 weeks. If there are other issues, you may receive a notice requesting additional information that will extend the time that you'll receive your refund. You may check the status of your tax refund using Where's My Refund or the IRS2Go mobile app after 2 to 3 weeks." There was also information about getting an Identity Protection PIN (IP PIN) as a proactive step to protect myself from tax-related identity theft. The page explained that "An IP PIN is a six-digit number that prevents someone else from filing a tax return using your Social Security number or Individual Taxpayer Identification Number. The IP PIN is known only to you and the IRS. It helps us verify your identity when you file your electronic or paper tax return. Even if you may not have a filing requirement, an IP PIN still protects your account." Has anyone gone through this return verification process recently? How long did it actually take for your return to be processed after verification? The 9 week timeline seems really long but I'm hoping it might be faster. My return was originally filed in April and I just now got through verification in October. I'm wondering if I should go ahead and get an IP PIN as suggested on the confirmation page, or if that would further delay my refund processing.

Sophia Clark

i just went through this exact thing. Verified on 8/24 and got my refund on 9/29. But i know others who waited longer. its literally just luck of the draw and how backed up they are when ur case hits the queue.

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Katherine Harris

The IRS is a disaster this year. I know someone who verified in February and still doesn't have their refund in October. Not trying to scare you but manage your expectations. The system is broken.

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Madison Allen

I can vouch for this. My mom verified in March and just got her refund last week. 7 months of waiting with zero communication from the IRS. Absolutely ridiculous.

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Emma Johnson

Check if the 971/570 is followed by a 700 series code. If yes, you're dealing with a refund offset where they're taking some of your refund to pay past due debts like student loans, back taxes, child support, etc. If no, it's more likely just a review.

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Liam Brown

One thing thats worth noting - im seeing TONS of 971/570 codes this year compared to previous years. The IRS got extra funding to do more compliance checks. They're reviewing returns more carefully but also processing them faster once the review is complete. So while more people are seeing these codes, the resolution time is actually improved from last year.

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Olivia Garcia

true. i work at a tax prep office and we've seen way more verification letters this year, but once clients respond, the processing is much faster than it was in 2023-2024.

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KaiEsmeralda

Fun fact: I work in tax preparation (not for the IRS) and even a lot of professionals don't fully understand all the transcript codes. There are literally hundreds of them. The main ones mentioned above (150, 570, 971, 846) are the most common that people look for when tracking refunds, but there's a whole world of obscure codes out there.

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Debra Bai

Guys seriously use taxr.ai it changed everything for me. My 2023 return was stuck in limbo for months with a "still processing" message. I finally checked my transcript and saw codes 570 and 971 but had no idea what they meant. The taxr tool explained I had an income verification hold and even estimated when it would be released based on current IRS processing times. The estimate was spot on - refund hit my account exactly when they predicted.

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Gabriel Freeman

I'm looking at their site now. How did you use it? Did you have to upload anything?

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Debra Bai

No uploads needed! You just input the codes and dates from your transcript and it analyzes everything. It's super straightforward and explains everything in normal human language instead of IRS-speak.

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Filed taxes 5 weeks ago - IRS transcript shows 'Single' filing status but all financial data is blank, no refund updates on $3,200 return accepted March 11

I e-filed my taxes 5 weeks ago and still don't have any updates. Nothing on Where's My Refund, nothing on my transcript. I checked my transcript today and it shows a zero balance but doesn't even acknowledge that I filed for 2024. Here's what I'm seeing on my Internal Revenue Service transcript from the United States Department of the Treasury: FORM NUMBER: 1040 ACCOUNT BALANCE: 0.00 ACCRUED INTEREST: 0.00 ACCRUED PENALTY: 0.00 ACCOUNT BALANCE PLUS ACCRUALS (this is not a payoff amount): 0.00 ** INFORMATION FROM THE RETURN ** EXEMPTIONS: 00 FILING STATUS: Single ADJUSTED GROSS INCOME: [blank] TAXABLE INCOME: [blank] TAX PER RETURN: [blank] SE TAXABLE INCOME TAXPAYER: [blank] SE TAXABLE INCOME: [blank] My filing status shows as Single, but there's literally no other information - just zeros everywhere. No adjusted gross income, no taxable income, no tax per return. I'm supposed to get a refund of around $3,200. I got confirmation from my tax software that the IRS accepted my return on March 11, but there's absolutely no record of it on my transcript. The transcript clearly shows my filing status is Single, but all the other important fields are completely empty. Not even zeros - just blank spaces where my income and tax information should be. It's like the IRS has my basic information but none of the actual tax data I submitted. Did the IRS lose my return? Has anyone else experienced this? Should I just file again or wait longer? I'm really counting on this refund and getting worried that something went wrong with my filing.

Daniel Price

Why does the IRS gotta be so SLOW every damn year?? I filed in February and didn't get my refund until April. The whole system is broken. But yeah your transcript looking like that is totally normal while you wait. Nothing to worry about yet.

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Olivia Evans

Looks like a perfectly normal transcript for a return that's been received but not processed yet. Give it another 2-3 weeks before panicking. The IRS is severely backlogged this year.

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IRS letter claims 'no record of processed tax return' for 2024 despite filing and acceptance confirmation on 3/24 - what should I do?

I'm confused about what's happening with my 2024 tax return. We filed through H&R Block on 3/24 and got accepted the same day. Now it's been almost 7 weeks and when I check my transcripts, I keep seeing a letter under wage and income transcripts saying they have 'no record of a processed tax return' for 2024. The other transcript boxes don't even show 2024 as an option. I've never had it take this long before - we usually get our refund within 3 weeks. I received a letter from the Internal Revenue Service, United States Department of the Treasury, from PHILADELPHIA, PA 19255-1498 that's really making me anxious. The letter is specifically about: Tax Period: December, 2024 Return: 1040_SERIES Under "Information About the Request We Received" it states: "On March 03, 2025, we received a request for verification of non-filing of a tax return." Then it says: "As of the date of this letter, we have no record of a processed tax return for the tax period listed above." The letter is dated April 15, 2025 and mentions they received a request for verification of non-filing on March 03, 2025. At the bottom, it says "If you have any questions, you can call 800-829-1040." I'm getting really worried since I know I filed and it was accepted by the IRS. Should I be calling the IRS about this? Has anyone else received this kind of letter even though you definitely filed your taxes? I'm especially confused because we received confirmation that our return was accepted on the same day we filed. Could something have happened to our return in the system?

Ryan Kim

The one thing nobody has mentioned is the PATH Act delay. If you claimed Earned Income Credit or Additional Child Tax Credit, the IRS legally cannot issue your refund before mid-February even if you filed early. Those returns also go through extra verification. Did you claim either of those credits?

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Madison Tipne

No, I didn't claim either of those credits. Just standard deduction and some mortgage interest.

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Zoe Walker

I spent WEEKS confused by my transcript until someone recommended taxr.ai - it reads all those codes and explains exactly what's happening. Turns out my return was selected for review but not actually assigned to anyone yet. The tool showed me which codes to watch for to know when my refund would be released. Saved me so much anxiety!

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Zoe Walker

Yeah there's a fee but it's totally worth it compared to the weeks of stress and confusion trying to figure it out myself. Plus it saved me from wasting time calling the IRS when there was nothing they could do to speed up my return anyway.

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Elijah Brown

This is the tool that FINALLY helped me understand my transcript after months of confusion. Literally explained every single code and date and what to expect next.

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WMR status changed from PATH to 'Received and Being Processed' - Collections hold for unfiled 2022 return, Head of Household refund in question

I reached out to the IRS about a week ago asking about my return. The agent told me my refund was on hold because I'm in collections for not filing my 2022 taxes. I explained I had a job change and thought I'd filed everything correctly. Today I checked my WMR app and noticed it changed status. It was previously showing the PATH message, but now my IRS2Go app shows "We have received your tax return and it is being processed." The app shows my filing status as Head of Household, and it has the three-stage tracker showing "Return Received" highlighted, but "Refund Approved" and "Refund Sent" are still grayed out. There's also a note that says "Please Note: For refund information, please continue to check here, or visit IRS.gov/Refunds. Updates to refund status are made no more than once a day." Does this status change mean they're processing my refund soon? I'm wondering if this means they've resolved the collections issue for my unfiled 2022 return, or if they'll still place an offset on my refund. I filed as Head of Household this year since I'm single with a dependent, which should give me a larger refund, but I'm concerned about how much might be taken for the collections. Sadly I can't access my transcript online to check codes and I haven't filed my 2024 return yet since I'm still waiting on my W2. I'm really hoping this status change in the IRS2Go app is a good sign that things are moving forward. Has anyone experienced this change from the PATH message to "return received and processing" before?

Cass Green

The trick to getting your refund faster when there's a hold is to FILE. THE. MISSING. RETURN. Even if you think you already did it, file it again. That's what worked for me. And if you're struggling to understand what's happening with your taxes, use taxr.ai - it saved me so much headache by explaining everything in plain English instead of IRS jargon.

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Annabel Kimball

Doesn't filing twice cause problems though? I'm worried about triggering some kind of fraud alert if I file a return for a year they might already have.

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Cass Green

If you're filing electronically it'll just get rejected if they already have one. If paper filing just write "POSSIBLE DUPLICATE" at the top. Better to try than to keep waiting forever!

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Finley Garrett

If ur refund is on HOLD because of collections for not filing 2022... Then YES, most likely ur 2023 refund will be OFFSET to cover ur tax debt from 2022. It won't be released until u file the missing 2022 return. The WMR change is just showing it moved past PATH hold but its NOW on a DIFFERENT hold for collections.

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Filed taxes 3 months ago, transcript still completely blank after ID verification

I filed my taxes electronically through TurboTax back in January and was supposed to get a pretty decent refund (around $3100). Got an email saying I needed to verify my identity, which I did on April 12th through the ID.me portal. It's now mid-July, and my transcript is STILL completely blank when I check online. Not a single update, no codes, nothing. Has anyone else had this happen for this long? I've called the IRS four different times but can never get through to an actual person. Just wondering if I'm alone in this situation or if others are still waiting too.

Maxwell St. Laurent

Try checking your transcript at weird hours. I know it sounds stupid but I swear mine would never update during normal business hours. Checked at 2am one night and suddenly everything was there. šŸ¤·ā€ā™‚ļø

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PaulineW

After being stuck with a blank transcript for almost 5 months and getting no help from calling, I had a breakthrough when I found taxr.ai. This tool was able to analyze my account status in a way I couldn't on my own. It showed me my return was in the review department with a specific hold code that wasn't visible on the public transcript. The most useful part was it told me exactly what to do - in my case, I needed to send in a specific form to verify some education expenses. After following the steps it recommended, my refund was processed within 3 weeks. https://taxr.ai saved me from waiting probably another 2-3 months.

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Savannah Glover

I'm desperate enough to try anything at this point. Does it actually show info that's not on the regular transcript view?

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PaulineW

Yes! That's exactly what it does. The regular transcript view is super limited compared to what's actually in their system. It found account notes and special codes that explained exactly where my return was stuck. Definitely give it a shot.

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